Phone of blackBerry Smartphones will not charge in the areas at room temperature

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• Phone of blackBerry Smartphones will not restart after the installation of new app

  Just install the free application PAndas vs Ninjas and now my phone does not restart.  Goes half way thorigh the process and then restarts.  Ive removed the battery then reinserted it but no change.

  Any suggestions? !!

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• Phone of blackBerry Smartphones will not work

  Hi I desperately need help with my phone... I have a curve 9360... It all started last Thursday 12 September 2013 when I started to do a software upgrade I started it and he got as far as 9% of backup software... I couldn't stop at all he kept it until Sunday... I had to keep charge my battery for it and he kept so hot... my husband took my carrier and they couldn't help me with it they said that I should call the place of warranty where we pay the monthly fee and they would send me a new phone and I would have to pay 150.00 bucks for... so I told him I think that it... then I am my husband to talk to my career and I can't upgrade to a new phone yet and now the same phone wont turn on... can u could guide me in the right direction as what I do... maybe take a new battery, but I don't know where and if I did would do the same thing when I turn it on... it would always make the update of the software... I need help with this thanks and have a great day

  Maybe your battery went flat. What you can do is first re-insert the battery and connect the charger. Wait up to 15 minutes to see if the phone shows no sign of life. If this is not the case, try removing the battery and then plug the charger. The phone should display an empty battery with red cross icon (can take a long time, too). Once this happens, insert the battery.

• Phone of blackBerry Smartphones will not erase messages

  All of a sudden my phone will not erase rom my mailbox messages. It the brand as being deleted and adds a 0 messages to the e-mail address itself, but continues to show there and contrinues to show up as unread messaes.

  Any help?

  Who did the trick, thank you

• Phone of blackBerry Smartphones will not fully restart

  Hi, earlier, I downloaded an upgrade to the blackberry app world and after downloading it asked me to restart, I clicked restart now, but the phone has not returned and the bar on the screen to restart is blocked in about 2/3 full and did nothing for the last 2 hours. is there anything I can do to recover my phone on?

  You cannot prevent the glitches.

  However, you can make it less painful with regular backups of your device using the BlackBerry Desktop Software and/or BlackBerry Protect, so that if you have a loss of data or failure of device, you all ready to restore again.

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• My Apple Watch will not charge on the charger.  I cleaned the back of the watch and the charger.  Any ideas?

  My Apple Watch will not charge on the charger.  I tried to clean the back of the watch and the charger more used several points of sale, but in vain.  Any ideas?

  Hello

  When you reload your watch, check that:

  • All the plastic film was removed from both ends and both sides of the cable support (consult closely on the head of the charger).

  

  • On the back of your watch and the head of the charge cable are clean and dry (clean with an abrasive, lint cloth).
  • The head of the load is properly aligned with the back of the watch, with the concave side / curve touch fully:
    • Some docks of watch, brackets, cases or protectors might hinder it.
  • You use a real Apple magnetic Charging Cable or a certified Apple module magnetic charge.
  • If you reload your watch by plugging into a power outlet:
    • Check that the magnetic charge cable Apple USB connector is fully engaged in the USB power adapter.
    • Try to use different maps of the following:
      • The real Apple USB Power Adapter that came with the watch, or;
      • A true 5W Apple (iPhone) or 12W (iPad) USB power adapter, or;
      • A third-party certified 5W (MFi) Apple USB power adapter.
    • Try to charge via a USB port (see following).
  • If loading via a USB port on a computer, make sure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake, and the cable is plugged directly into the computer (not on, for example, an external keyboard).
  • If your battery is very low, you may need to wait a few minutes for the green lightning appear (confirming that the charge has started).

  Once the load has started, you can tap on the screen at any time to check the progress (leave a few minutes at the beginning, where the watch is in charge of a very low battery level). A green lightning bolt symbol indicates that your watch is being loaded. It is normal the screen back to sleep while continuous load.

  More information:

  Check your battery and load your Apple Watch - Apple Support

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• My torch of blackBerry Smartphones will not turn on or charge

  After that I'm home from work yesterday I decided to go for free my BB, but unfortunately what happens always was that whenever I plugged in the charger, a red light appears flashing on my BB and it would not turn on or work, I decided to let it charge all night to see if that would be the case. Later this morning, I checked out my Flashlight again to see that it would not even turn on again. I tried to connect to the computer to see if he could load from there, but no luck was found. I contacted then technical support from Rogers to get help, they first told me to do a quick pull out the battery and put it again to see if a reboot might solve the problem, no luck. They then told me to do the same thing, but this time when the red light shows that I would hold the space key for that BB would be start in safe mode, no luck. He then too try to reload the OS of my BB by BB Desktop Manager. Too bad, I could not even connect my laptop to my computer.

  So now I ask you guys to see if there is something else I could do that would fix my BB. Note that I would like a way in which I have to erase the memory of my BB, since I have not backed up the data again (I just bought it 2 days ago). But if I have too, I will.

  Hello

  There seems to be a defect with your handset, you just need to know where it is. What you explained I see that you have tried your feeder area and USB so the problem is not with the charger.

  If possible is that you can try using a battery of another torch? If you don't know anyone with your handset, you should be able to try this in the store one of your suppliers. This battery swap will show where the fault is, if the handset works with another battery, it means that your battery is defective - and if not then it's your handset.

  You will need to contact your network provider to arrange the repair or replacement of the defective material.

  Hope this helps

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones Blackberry 8520 does not charge when the battery is empty

  I use my blackberry curve 8520 for 5 months before selling it to a friend. He forgot to charge the battery, and now my Blackberry is empty and does not load. I tried to load a full battery of half and it works. The phone is not responding to synchronize eather. Does anyone have a solution?

  Hi and welcome to the Forums!

  BBs will not work without minimum charge. I recommend to leave it on the charger for at least 2 hours before trying anything.

  In addition, these batteries do not like exhaust totally... is it possible to make the battery unusable if they are drained. So, if she will not accept a charge, then, is probably not good longer, and a spare battery must be obtained.

  FlorisvdP wrote:

  The phone is not responding to synchronize eather.

  You need to develop that little more... it's kinda a sparse description.

  Good luck and let us know!

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• Phone of blackBerry Smartphones does not illuminate on BB Bold 9000

  My 9000 does not illuminate. The red light turns on and stays on for about 1 minute.

  Then the screen goes to white battery with a red 'X' through it.

  I've tried other types of accumulators that have been verified to be good with the same results.

  I tried other chagers of wall with the same results.

  I have repeatedly let the phone charge for several hours, removed the battery and replaced after a few moments with the same results.

  This problem started after the battery became very impoverished after leaving the phone on mode bedside from one day to the next. The phone worked without any problems up to this point. It is about 2 1/2 years.

  All my contacts are on the phone and not have been backed up or saved on the sim card.

  Anyone have any suggestions to turn the phone so that I can download at least my contacts?

  Hello and welcome to the community!

  Given what you describe, I assume there to be hopeless... nothing can get your BB to start considering what you describe. And all the tips recovery remaining would erase the own BB in the context of the recovery, and your data will be lost. It seems to me that, whatever happens, this old adage applies to you:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  I fear that you are about to migrate from the latter to the former. Backups, quite simply, are not an optional activity.

  Let us know if you want some of the radical of the recovery tools (destruction of data) to try...

  Good luck!

• Picture of blackBerry Smartphones will not change

  Hey, I have the new BBM 7 I downloaded when it came out it worked fine is just the thing, now I can't change my display picture there being underway for about two days, I. OS 9300/6.0.0.448 what should I do? Your help will be much appreciated

  Have you tried uninstalling and reinstalling BBM?

  I wonder... the display picture... is it stored on your sd card?  If so what happens if you rename this picture or start your phone without the inserted sd card.  You are then able to change the screen to another picture bbm?  You can also connect your blackberry to a computer and move the file to your deskop and perform a battery pull.

  If this does not work, another option is to reload the software for the device.

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...