Photosmart 6520: No black printing ink

Similar Questions

• Photosmart 6520: Pass a printer ink cartridge to another

  I have two printers of the same model @ our two different houses.  I did this so that I can take them w / me, so they don't dry out.

  Im sure that black is not almost empty but left the impression. Can I change them & have printer to recognize ink levels?  I get the message that I have installed a used cartridge

  The ink level information is tracked in the printer, not the cartridge *.  If you move a cartridge of one printer to another, the amount of ink used in the first printer is not available and the level of ink in the second printer will be 'unknown '.   (And...  If you then replace the cartridge for the original printer it may be also incorrect, since the first printer will not know how much ink has been used in the second printer.

  Photosmart 6520 has permanent non-removable print heads.  You should always leave the ink cartridges in the printer.  If the cartridges are removed and left for several hours the printhead can dry out, ruining the printhead.

  The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the foregoing is not satisfactory results so thanks for posting here.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

  * There is information stored in the cartridge.  When a cartrdige is almost empty, it is marked in the cartridge.

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Photosmart 6520 does not print black.

  I use a printer wireless Photosmart 6520, no printing or copying in black. Replaced by the new cartridge and still
  Does not work.

  Hi @Mtimmer

  I see that you have trouble with your black ink.

  Please ensure that you have completed all of the steps described in the following document; Printer cannot print black ink or color ink, or prints blank Pages. Although I hope that this solves the problem, he couldn't. As you have a 6520, if the problem persists, I would suggest appellant HP support by phone even if the printer is out of warranty you may need a replacement printer. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

  Please let me know if the document solves the problem, or if you called HP and the outcome of the appeal. Thank you.

• Photosmart 6520: my printer (photosmart 6520) does not print in black

  Hello, my printer aged 2 years does not want to print in black for 1 week. I tried everything to solve the problem is : head cleaning cartridges, printer reset , purchasing new ink cartridges ( ink hp orininal ) color settings when printing , diagnostic problem with the software hp ( scandoctor ? ) etc. Despite all my printer does print in color .When the test print all colors except black are there and when I try to print , half the time the pages are either white or did that a computer imprimé.Mon of sentence under Windows 8.1 , but this was never a problem.
  

  The message here is a troubleshooting document links for the Photosmart 6520.  If the steps it do not solve the problem, please contact HP Support, even if the printer is longer under warranty.  The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information.  If the foregoing is not satisfactory results so thanks for posting here.

• Photosmart 6520 does not print text in black.

  Photosmat 6520 will not print in black.  Cleaned up the wind of the cartridge and ran maintenance twice.  Test page, all the colors OK and text was correctly printed in black.  However, in attempts to print the text later, printer would not print in black.

  Almost enough money has been spent for the ink to try to correct the problem, as well as the cost of travel for the purchase of new cartridges, to pay for a new printer.  Therefore, I decided to remove the printer.  I was never as happy with it anyway.  I din't print a lot, but when I print, more ink is used in the maintenance process for the printed book.  Once again, you guys have been great, and I really appreciate your efforts to help me with the problem.

• HP Photosmart 7520 will be black printing ink ot

  My photosmart 7520 quit printing black in the middle of a print job.   All cartridges except black needed changed.  I did this and no black printing.  Changed the black cartridge just in case.  No black printing.  I cleaned the connections of the electrode, cleaned the vent system, clean the cartridges twice, unplugged and then replugged it printer.  I need help!

  Solved my problem!

  After more research, from the homepage, I chose 'tools', then clean the print head (due do it twice) and then aligned on the printer and we are ready to go!

• Photosmart HP 6510: Black print failed

  I have a HP Photosmart 6510, which will not print black - pages of text, sound as if they are printing, but the page comes out blank. Watch as the color test page, but not black.  There is no error message.  Black print cartridge is full and I have applied all recommended maintenance procedures.  I'm going to disassemble the printer (which is out of warranty) and the print head to check the visible obstructions before deciding to give up completely and use my backup of Canon.  Can anyone suggest any other remedies or advice on removal of the print head?  Thank you.

  Thanks for your suggestions.  I removed and cleaned the print head, but the problem remains unresolved.  I did more research and decided to go deeper into the printer to access tubes empty below the print head.  I couldn't find all the instructions more complex procedure on the HP site or elsewhere online, so most of the work was intuitive.  I managed to remove the 'well' below the print head complete with 4 vacuum tubes, and it was immediately obvious to me that the black ink tube was clogged.  I went to clean the whole by immersing in hot water and using a syringe to flush out the tubes.  I cleaned too much ink frozen since sponges of drain that receives the excess ink from the vacuum system (no doubt mostly print head last cleaning operations).  After drying of the parts and reassembling the printer, everything is back to the fully functional State.

  I was amazed at the amount of vitriol expressed by users of the forum to HP for what seems to have been a recurring problem with these printers.  It seems incredibly useless to throw a sound mechanical printer because of a dried ink problem, but that's what many did the cost of 2-3 hours time technician to fix the problem simply cannot be justified. It is unfortunate that HP provides no instructions for technical people like me who are willing to undertake their own maintenance out of warranty HP products.

• All-in-one Photosmart HP 3310: black printing in odd rows

  Hello

  I have had this printer for almost 6 years and never had a problem with it until this last week. My impression started out as below:

  

  As you can see, the colors are fine, but black seems to be coming out in lines. As the black cartridge was almost empty, I replaced it and received the same impression. I replaced that one (just in case the cartridge was defective) and received the same impression.

  My printer is out of warranty; I tried to clean the print heads and align the printer several times over the last week and nothing has changed. In fact, every print I do has the same meaning (even thickness, same color, same type [dotted, lined, etc.], in the exact same places every time, which is interesting.

  I tried the reset of the printer (pulling on the power cord for 15 to 30 seconds, and then reconnecting), alignment and clean the print heads in the printer menu, and then on the menu in my Mac, and I tried to get the number online (here and here), but came to nothing.

  I'm currently located in the United States, in Arizona. I understand that it is an older printer, so I may end up having to replace, but I was hoping someone might have a suggestion.

  Thank you

  ~ Leslie

  Hey @TheLastDuchess,

  Welcome to the Forums of HP Support!
  
  I understand that you are having problems of black print quality when printing HP Photosmart 3310 all-in-one printer. I first want to thank you for all the details you provide me in your message. I see you've already replaced the black cartridge twice, cleaned and aligned the print head several times and reset the printer nothing helps. Unfortunately at this time, it sounds like you have a defective system of the print head. The printhead in the unit model is not replaceable part. It reads the cartridges and ink to go on the control document. If this part in case of failure to replace the entire unit would be necessary. According to all the steps that you have already tried, at the moment, you have exhausted the troubleshooting steps. I don't want you to run one more cleans away from your printhead system because it uses no ink in order to rinse the ink for cleaning system. The rule is generally, if cleans 2-3 make no difference, not to go forward with more clean as you will just waste ink.

  At that time, I suggest that you contact our Technical Support by phone team to explore additional options.

  For Arizona, HP Technical Support can be reached at the: 1800-474-6836

  Good luck and happy holidays!

• Photosmart HP 6520: HP Photosmart 6520 does not print

  Hoping someone can help me - my printer stopped printing random recently. I checked and the ink cartridges are fully and correctly installed, there is paper in the tray and it is connected to the network. I printed a test report, so I know he can print something.

  The problem is when I print a document, it is said that it has printed, but nothing has changed. It is not a network problem, my laptop, including the printer. I'm really at a loss on what is the question.

  Thank you!

  The troubleshooting in the here document steps can help solve your Photosmart 6520 cartridge errors.  Try the procedures in two to four solutions.

  If you cannot get the cartridges to work I would suggest that you contact the vendor for a replacement or a refund.  The quality of third-party cartridges varies considerably, but is generally low. , See the study here for more information.

• Photosmart Premium c309a black print green on photo paper / CDs

  Got a Photosmart Premium c309a.  Bought in early 2009.  When I print on normal paper, photos prints fine, but when I print on paper photo, all black prints with a green tint.  This is regardless whether if I said that I'm printing on photo paper or not. When I print to CDs, black print blue.

  I have correctly printed on two media before but recently had this problem.  Colors are progressively worsened recently before arriving at this point.

  I use Windows 7.  Updated the drivers and software but still no joy.  Latest version of the downloaded driver / software for my Mac but the same for photos and the CD.

  I did about 5 cleans through the Toolbox print head and replaced HP black ink cartridges (both black and Photo black).  Currently have more than half full for each black cartridge.  Other colors are not empty but either.   Also tried the print head with water for rinsing after its withdrawal.

  I did a diagnostics page.  The black bar Photo is not printed at all.  However, further down on the page, the photo black ink level indicator prints OK (assuming that really aid black photo).

  Everything prints fine so I can print documents and images as long as it isn't on paper photo or CD.  I bought the printer mainly for CD printing features.

  Is - this weird color problem with the printhead fault?  Could replace solve this (someone tried?)?  A replacement would put me back £26 so I wanted to ask first.

  Thank you.

  I suggest you soak the printhead, as described in the post here.

• Photosmart HP 6520 printer: hp photosmart 6520 cannot set print at 100% scale/size

  What CD jewel box impression label width and higth suddenly became smaller. It works perfectly until recently. Have uninstalled and reinstalled the printer and drivers, but I am unable to find how re set the scale to 100%. in this hp6520 Photosmart printer.

  Any help would be appreciated: very happy smiley:

  After watching your @dlddemonscreenshots, I see that you use the HPDD896C (HP Photosmart 6520 series), it is a driver not driver HP class.

  I suggest all first to remove this driver and add the printer again. In fact, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

  1. in the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

  • If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

  Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).  The installation screen and the software opens and you can click on connect a new printer.

  Once you have added the HP driver, try to print a label again and let me know the result. In addition, you may need to change ' borderless printing: Print with border ' borderless Print.

  Let me know how it goes.

• Photosmart 6520: blank page prints after the complete print job

  A blank page prints when printing is complete

  The troubleshooting in the here document steps can help solve the white pages on your printer Photosmart 6520 printing.

• Photosmart 6520 does not print wireless

  Hello
  Previously, the printer was very good in all aspects, including wireless printing. But now it will not print from an iPad iOS 8 or a computer laptop windows 8. It printed before the iPad even on. Same iOS software 8 - so I can confirm it wasn't the iOS update 8 that caused the problem. The same goes for the laptop - it long before print with it on the same operating system. On the iPad, it is not saved as an AirPrint printer and the laptop, he says he is "offline." I think the problem is, therefore, with the printer - if she says it is online and connected to our home WiFi (same as the iPad and the laptop is connected to) or iPad, or laptop can connect or register that it's there.
  You can only print wirelessly with the printer (without option of thread) so I had to do the tedious job of printing with Direct wireless. When I do this it's fine, but it takes a while and I could instead just print over WiFi at home.
  Any suggestions? I have already disconnected the printer and WiFi and then reconnected (set the password to new etc).
  Very grateful for any help. -Louisa

  Hello LouisaD,

  Welcome to the Forums of HP Support!

  I understand that recently you have not been able to print to the Photosmart 6520 an iPad or computer in Windows 8, but you can connect to wireless Direct the printer and print. I also agree that a problem is not present on the iPad or computer, but since it can print with direct wireless connection, I do not have a problem with the printer either.

  I linked these two documents: "Printer is off-line" Message appears on the computer and the printer will not print: Windows 8 & Printing Over a Wireless Network with AirPrint FAQ Apple (what happens if you see a "No AirPrint Printers Found" message on my device Apple?), because they deal with the basics and help determine if the network is originally a block.

  Let me know the results in detail the best possible, and we will discuss later in this if the problem is not resolved.

  See you soon,.

• Photosmart 6520 does not print

  I have a Photosmart 6520 printer that gives me an error message when I try to print something from online my HP chromebook. This problem started a few weeks ago, before that time, I was able to print. The error message I get on google cloud print Web site is: "error in the external employment service". I was just on the phone with HP tech support and they could not solve the problem. Anyone here know how to fix it?

  Hello bassplayinlady,

  Welcome to the Forums of HP Support!

  I understand that when you try to print via Google Cloud Print to the Photosmart 6520, you get an error "error in the external employment service". When you talked with HP Technical Support, troubleshooting steps did make?

  Are you able to print from the printer by any means, a copy, post, etc.? To print a self-test; Press Setup (wrench to the right of the screen of the printer) > tools > Printer Status Report.

  Try printing via ePrint and let me know if it works as well.

  Getting started with HP ePrint Mobile Apps<>

  Can't wait to hear back on your part.