Photosmart C-4440: problem of scanning HP photosmart C-4440

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• Photosmart C7280 AIO: Installation of an earlier version of the AIO software to solve the problems of scanning?

  I had nothing but troubles attempt at analysis of the Solution Center with my Windows 7 upgraded to professional to Home Premium.  I've seen a lot of posts on sysems that will print but not scan.  None of the solutions proposed on these threads has worked for me. I ran print and Scan of the doctor.  I've uninstalled and reinstalled the latest version (PS_AIO_02_Net_Full_Win_WW_130_140).  I run L4 uninstall and reinstalled the latest version.  I scanned my computer against viruses and malware.  I ran "SCF/scannow".  I have run memory scans.  I did "unplug everything" and reset.  I ran the product as an administrator.  I tried to run several compatibility modes.  This past for more than a week, and I was not inactive.  You name it I did it.  I don't want to turn on my computer to its configuration 2 years up to what I've exhausted all other possibilities.

  Now for the real question (for those who have had this or similar questions)... Has anyone everything uninstalled and tried to install an older version (which can be improved later)?  My old version on my OLD XP laptop works fine.  I still have the older 100_228_PS_AIO_02_Full_Net_enu_NB verson of the installer.  If it will install (and work) on the WIN7PRO, I'd be happy.  Darn, I just try that anyway, but I would feel more comfortable if I knew that someone had tried (win or lose).

  All suggestions are solicited.

  I have no recourse to the use of the old S/w.  I kept search some old discussions in this forum and finally a couple linked together which resulted in success (after several attempts at all the great suggestions that I had read in the forum).  BUT. one stands out because it spoke of my exact problem. Scanning from HP with my Photosmart C7280 solutions Center after the upgrade to Windows 7 Edition Home Premium to Windows 7 Professional.  The solution has been presented in a thread of 2009:

  http://h30434.www3.HP.com/T5/printer-all-in-one-software-drivers/after-Windows-7-upgrade-printer-is-installed-but-nothing/m-p/174825#M8248

  I landed on this all to coincidentally linking 2010 regarding a similar issue but diferent (similar = upgrade, different = print):

  http://h30434.www3.HP.com/T5/printer-all-in-one-software-drivers/networked-C6280-and-Windows-7-64-bit/TD-p/217282

  I am so happy that the old wires still exist in this forum.  The solutions are not always the most obvious, especially for those of us who have been around computers for almost 40 years and have some predisposed notions.

  Thank you to everyone.  Now to save this thing before something else goes south.

• PROBLEM when scanning multi-page pdf

  Hello

  Since the update of the sierra, I have a problem when scanning multiple page document. If I check the checkbox "merge pdf" in the scanner window, first page works fine but when I scan page #2 or one of the more page don't merge in the file pdf which flashes briefly in the sidebar, but still with only one page...

  I tried with another scanner (diff brand and model) and the same problem, so not a driver issue...

  any idea?

  Thanks in advance

  Stephane likes

  Best I can tell with Sierra make a pdf of many a scanner using the preview page is completely broken. Time to report through www.apple.com/feedback/.

• HP LASERJET M1005: PROBLEM OF SCANNING WITH REGARD

  DEAR SIR.

  WE HAVE A PROBLEM OF SCAN THAT THE SCANNER DISPLAYS THE MESSAGE "ERROR 12 SCANNER". WE NEED A DAILY COPYING AND SCANNING. SO IF PLEASE LOOK AFTER THE AFFAIR AND URGENT.

  gh_nayak wrote:
  

  DEAR SIR.

  WE HAVE A PROBLEM OF SCAN THAT THE SCANNER DISPLAYS THE MESSAGE "ERROR 12 SCANNER". WE NEED A DAILY COPYING AND SCANNING. SO IF PLEASE LOOK AFTER THE AFFAIR AND URGENT.

  Dear Sir.

  I filed a complaint on 22/10/2015 rtegarding scaneer error12 and there is no relpy on your part. Please take care of the material and the urgent.otherwise you can collect the spoiled your printer of business and repay the money as soon as possible

  g h long

  29.10.2015

  9343341953

• HP Officejet 4500 desktop: problem of scan for hardware

  Hello.

  I'm having a problem with the Scanner on my device. It worked fine for years until recently. When I run a scan, the scan bar sounds like it is moved to about, as if she was facing too much friction on his way. The resulting quality of the scan is too rough. Here is an example:

  I tried to reset and even reinstalling the driver, but it seems to be a hardware problem. My device is already passed it is guaranteed and I am entirely willing to open if necessary, because I have knowledge in electronics. What can we do?

  Hi @XtheHunter,

  Welcome to the HP forums! Is a great way to engage, ask questions and find resolutions by working with specialists from the community of HP. I saw the post and understand that there are problems of scanning with the printer. I'll be more than happy to help you here.

  First of all, you have diagnosed the problem perfectly that the scan feature does not work. Great job on this point. Kudos to you. It is always a privilege to work with customers technically very. I take it as a privilege to share this platform with you. We value your relationship with HP and want to better serve you.

  First of all, it looks like a hardware problem with the printer. We will isolate the problem correctly.

  Please make some copies directly from the printer without any communication to the computer.

  Place the copy face down on the flat and press the copy button. If the copy is fine, then the question might be software related.

  If there are problems with copy, then try to copy again with a set of different cartridges to further isolate the issue. They copy very well if we could solve the problems for software related issues.

  I'll send you the steps to perform a semi full reset as a private message. Please look for the messages also. Sometimes it is useful to correct the situation.

  If it does not correctly copy, then the printer must be repaired by contacting the HP support by phone. Link: http://hp.com/contacthp

  Please try to copy from the charger bed and document scanner to further isolate the issue.

  If the problem is with the document feeder, then you can still use the scanner flat and vice versa to work around the problem.

  I will send you the links of service manuals for the printer that could be useful.

  Link 1: http://support.hp.com/us-en/product/hp-officejet-4500-all-in-one-printer-series-g510/3919445/manuals

  I hope this helps. I would like to know how this happens. I really hope that the problem is solved without hassle and the unit works very well. Please reach out for questions and I'll be there for you help.

  Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

• Do I have to select delete using Disk Clean-Up to correct the winsxs problem of scanning.

  I know this question was asked by many and I tried different patches. (File Checker system, the disk cleanup - but do not know what that should be deleted that it can fix) Do I have to select delete using Disk Clean-Up to correct the winsxs problem of scanning.

  The only thing I'm wondering: what is the cause of the accident of the Winsxs folder while scanning?
  As stated in other threads, winsxs folder causes the scan hangs any scanner is used. Is it because of the size of the folder? What is a particular problem in the folder?
  The file it crashes on changes each time and that makes it more difficult to identify the exact problem.

  If the problem is directly on the winsxs folder and not the compromised computer with virus, malware, etc... There will be a fix to it by Microsoft? Or if the problem is not related to the Microsoft Windows software?

  I just want to be sure that the crash of the scanner is not due to viruses, software, malware or any other infection.

  Hello

  No it resets just the Windows Components update, do not recharge updates.
  See the information on the links. Just to make sure that other resources
  as the registry are configured correctly to allow the update. It is '' possible. ''
  that an update can be reapplied after running but this is rare and not
  probably for more than a few. New click the link for more information.

  Personally I have not use the clean tool component if the choice is
  your. Run the reset and first of all to see these help.

  ===========================================================

  Windows component clean tool

  The component of Windows Cleanup tool (COMPCLN.exe) allows you to delete the files that are archived after Windows Vista SP2 or Windows Server 2008 SP2 is applied. It also removes the files that were archived after Windows Vista SP1 has been applied, if they are on the system. Running this tool is optional.

  Installation of service packs of Windows Vista increases the amount of disk space used by the operating system. This space is used to archive files so that the service pack can be uninstalled. As a general rule, you must run COMPCLN.exe if you want to recover this disk space after applying SP2, and you won't need to uninstall SP2. After you run this tool on an image, you cannot uninstall Windows Vista SP2 or Windows Server 2008 SP2.

  This tool can be used online or offline.

  Option	Description
  /? or /h	Displays this list of command-line options.
  cent: [chemin_repertoire_windows_hors_connexion]	Specifies the path to the Windows directory of the Windows partition in offline mode.
  / quiet	Runs in quiet mode. No console output is provided.
  / Hide	Hides all packages (service pack) that are cleaned.
  verbose/Verbose:	Provides additional diagnostic data in the log file.

  Important
  Once completed, you will not be able to remove Windows Vista SP2 or Windows Server 2008 SP2 from the computer online or offline.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Major problems in scanning with c410a all-in-one...

  In courses run a Windows 8.1 high-end desktop system with a huge amount of memory and have experienced a tremendous amount of problems printing & scanning with my c410a. I have run the maintenance on this pc daily cleaning Cache, Virus scan, all and then some, the PC is a horse race except for printing and scanning...

  This Scanner/printer works very slowly, more slowly, and then it did on my old XP system for 10 years.

  Sometimes in the middle of the analysis, it stops and freezes by me to close the centre of solutions through the Manager of task or at best its not scan more then 2 or 3 elements software b4 of the scanner hangs. I tried everything in the forums I've seen, unplug the power cord of the c410a, restart, etc... Everything that...

  I ran the "HP Print and Scan Doctor" and sometimes it seems to work, allowing me to sweep slowly a point or two b4 it crashes again. Howeverwhen running the Scan Doctor it especially crashes when it gets to the part "scan Windows wia" of its efforts. These poor printing and scanning capabilities on the PC or faster (a factor) that I've ever used is unacceptable.

  Surely you experts can troubleshoot a very frustrated guy from HP?

  Thank you all for your help, especially the HP Tech Support staff... Although I just bought a laptop $1100.00 at HP with a support package for Smartfriend Tech that I don't try to use it for this problem because this c410 is on my desk which is not an HP.  Just for the record I never got my HP HP mini work said they could fix it by phone, but wanted at least $60.00 $ to do. I never had luck with my HP stuff, but I hope that this will not be the case with my new HP laptop... I had heard that HP had better...

  The problem with my c410a seems to be resolved and I can make the dpi / send changes in 10 seconds approximately. Slow but manageable compared to the 3-30 minutes, he took earlier today.  How I solved it on my own without ANY HP

  Support Tech or HP Forum was to completely delete all HP software from my desktop system and installation of the HP Wizard and to install All THE OF BLOATWARE ITS on my system. I had previously been excluding the HP Photo creations, Bing toolbar and software HP Customer Participation however magically or predictable when I allowed all of HP's Bloatware to be installed it worked the works. With the exception of the Bing toolbar that I got an error for which says it's not compatible with IE 11, it's funny I think.

  Only, I posted this comment on the risk that it may help other people having the same problem as it may seem, with HP, you have a better chance to get help from people who are not HP or only if you pay HP to help. While I would expect HP to delete this message who knows maybe they figure this is the best message in the month.

• problem with scanning/image area for hp photosmart 2610 WIN XP

  Well well probably XP is half the problem since it is no longer supported... But I am havig problems scanning anything on my hp photosmart 2610. Area of the image go up and keeps telling me to insert my all in a disc and I evetually must use master to close the processes of HP. I tried everything to have HP on the phone (for 4 hours) and they could not uninstall and reinstall new drivers so not that I have two monitors of image digital hp running. Printing is not a problem but pulling to the top of photos and attempt at analysis of the new photos just do not work. I have the original disc of photosmart hp, but when I put it in my dvd player I get a message to put in an all in one disc I did not. I even downloaded the latest driver from HP and tried running that, but it does not say that it is alread installed... Should I just delete anything that has to do with my printet hp and then run the installation of new I removed the HP site? It makes me very nervous because I can print at least currently... If I delete everything and the installation fails, I can't live with printing capabilities. However, I want to be able to scan your photos of family, etc...

  Thanks for the help

  Robert

  Cheetah12

  Thank you for the information, he worked with a few minor changes since my system was a mess. But I would never have solved the problem without help...

  Great job

  Bob

• Flag 23: problem of scanning hp photosmart 7520: Automatic Document feeding

  My photosmart hp 7520 worked well since I got a couple of months.  I have often used the feature of the parser for a single page (or photo) both placed on the glass.  I also used it to scan several pages in a file PDF - one page at a time placed on the glass (not via the ADF because they are double sided pages).  Two days ago, I started having trouble with the scan function.  When I select Scan--> computer-->-->--> PDF Document MYPC and load a single page on glass, sometimes it allows me to analyze this page, I request to load the next page which I do but that's all.  He said that the analysis has been a success and the document is saved even if I have additional pages.  It doesn't gives me the opportunity to make more than two pages.  At other times, as soon as I put the first page on the glass and go to the scanner, it does "No preview available when you use the ADF" even if there is no paper in the ADF.  I did not any changes for the 7520 or Pavilion.  Is it a software HP 7520 glitch or hardware problem?  I tried the normal stuff of uninstalling the software and put it back, by restarting and unplugging the 7520, etc. all to nothing does not.  Same problems keep occurred.  Suggestions?  Thank you.

  Hi davedunbar,

  Thanks for your efforts in solving problems, and Yes, I'd say gives us a call to see about a replacement printer. We tried all the troubleshooting steps at this stage.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope you enjoy your Monday

• 6520 photoSmart all-in-one: problems of scanning HP6520

  I had issues when I was with Win7-64 bit, but now its even worse since the installation of Win10-64 bit.  I have to open the Setup Wizard to go through the routine of checking on the printer to test the scan to get the scanner to work.  Works very well this way, but such a long way around to just scan of a photo.  Is there something I can do to fix this?

  Have no problem with the impression that he is still printing the 1st page to last although I programmed it to print last page 1 on the 1st last page.  Minor problem. that I can live.

  Welcome to the community of HP @Snooze2978,

  I saw your post on the scanning problems you encounter on Windows 10, and I hope to help you! Let me know a little more on the questions by answering and completing the steps below and then answer for me with the information and we can go from there!

  • • How the printer is connected (USB / wireless / wired / Bluetooth)?
    • You can successfully make copies of the front of the unit?
    • Have you tried the front of the printer and the scanner software?
    • Do you receive error messages when you try to scan and if so, what they say?
    • Have you tried uninstalling and reinstalling the software?
    • What firewalls and antivirus software are installed?
    • Have you tried to disable or uninstall the?
    • You have the device connected directly to a wall outlet (avoiding electrical surge bars, etc.)?

  Also I would like to know how you install the software, disks, download them, or running it HP printer install wizard for Windows.

  Thank you!

• Problem with scanning from the new laptop with Windows 8

  I have a Photosmart C4480 all-in-One printer/scanner/copier.  Since getting my new laptop, I have problems with the analysis feature.  I installed the software CD, and think I have downloaded the drivers for this printer.

  Indicates the serial number found on the bottom: model of regulation SNPRB-0721

  I hope you have a resolution for me.

  Thank you!!!

  I've found a workaround.  If I used Windows software to scan, it works correctly.  It works just not when I use the button on the printer itself.

• C410a - problems with scanning and copying

  Recently bought a new computer (Windows 7 64-bit).  The old computer had the c410a Photosmart all-in-one installed and works without any problem.  PCMover to transfer files from the old computer to the new.  Had some problems at the beginning, but downloaded the drivers for the c410a and could do print from the computer.  However, it does not scan or copy.  I've uninstalled and reinstalled the software several times to drive and keep it for the same problem.

  If I try to scan or copy of the printer, I get an error message saying that I should try to scan/copy of the computer instead.  When I try to use the HP Solution Center, I get an error message that says: Hpqdirec.exe - system error - "the program can't start because libexpatw.dll is missing on your computer.  Try reinstalling the program to fix this program. "Then a second message appears that says Configuration ASF Broadcom -"system is busy and can not initialize.  Try again later. "As I said, I tried to reinstall the software that came with the printer several times and still get the same error messages.

  So, what don't get me?

  Any help is greatly appreciated.  Thank you very much.

  Well, I think that I thought about it.  When I reinstalled the software, I assumed that all software has been reinstalled.  But apparently, only the drivers were installed and not the HP Solution Center software.  Is returned on the disc, saw a button for installing additional software, and then installed the Solution Center and that seems to have solved the problem.

• Problem with scanning of document in PDF format for computer

  someone had a problem with the computer scanning a document to PDF from printer series wireless e-all-in-one-hp Photosmart 7525? The document will appear in My Documents, but when I try and open the document I get an error message that says that the document cannot be opened. I can scan and open the document as TIF format. I am running Windows 7 Home Premium and I just installed the printer Photosmart 7525. I uninstalled and reinstalled the printer using the CD.

  Hello

  Can you open other pdf files? Do you have Adobe Reader on your computer? Please download and install on your computer and then try to reopen the file (s):

  http://get.Adobe.com/reader/

  Kind regards.

• eStation C510a Zeen problems-broken Scan &amp; Apps does not print

  I have 2 new problems with my zineb:

  1. we will not analyze on an SD card.  It will preview the analysis but the locks upwards when you press the scan button.

  2. Printing apps won't work.  They eject a blank sheet of paper.

  3. still no sign up with eFax.

  Anyone else having these problems?

  HP Support AGAIN to me to do a hard reset on the Zeen by power off and then turn on the power while holding down the two volume buttons.  This allowed again my zineb lose all settings, including the home screens.

  After the reset of long-term, zineb on SD card scan works now and print now print correctly on paper.

  eFax still does not work.

• Problem to scan fingerprints is preventing the connection on Satellite Pro U200

  There seems to be a problem with the utility scan fingerprint on a Satellite Pro U200. Now, he does not recognize fingerprints recorded but normal (with password) connection does not work either. Immediately after the connection of the user is disconnected.

  I would be grateful for any suggestion.

  Adam

  Hello Adam

  Problem described seems to be the case and it is not easy to say what the problem is here. No one knows what you have done exactly.

  Did you follow the instructions how to use the fingerprint reader. It is described in manuals s?