Photosmart C410a

Hello

Please can you help. I have Photosmart C410a printer / scanner, uninstalled and now have re installed all the software and updates

Ive done tests and he said everything is fine BUT when I go into the Centre of solution

It is said

HP Solution Center can not run because your device installation is not complete

Please connect the USB cable or re run implementation of program installation for a network installation CD

If it does not end the insatllaion, or you do not have CD Hp help files to click on the start menu.

If done all he said and I still get the above message, even when the disc in.

my printer/scanner worked perfectly until the around October 15 last time I scanned using the solution Center

I use windows 7 home preimum 64 and have a computer laptop sony

Have tried to solve the problems with the windows service install :-(

but get an error 2732

also 7z558A4

Thank you very much

Hello Karkey243,

Welcome to the HP Forums.

Seeing that you have already uninstalled the software and drivers and tried re - add, I suggest we try the HP printer install wizard for Windows.

If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

Thanks for your time.

See you soon,.

Tags: HP Printers

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