Photosmart C4480: Please choose the area to be scanned

Since I upgraded to Yosemite, whenever I try to scan a document, a message appears saying 'Please select the area to analyze '. It's never happened before.

I tried scanning through 'Preview', 'Image Capture' and 'printers and Scanners' and always got the same message.

Any tips?

Thank you.

Hello

Either select a scanning area marking the place required in the scan preview, or uncheck the custom size box and select the required scan size.

I also suggest to try HP Easy Scan from the Mac App Store, it can provide you with additional functionality.

It can be installed from the following link, it will be placed in the Applications folder:

https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

Kind regards

Shlomi

Tags: HP Printers

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