Photosmart D5160 "incompatible print settings.

Have installed my Photosmart D5160 on my new PC running Windows 7 Pro 64 bit.  Just start using the printer to the new computer.

PROBLEM:

1 open the HP Solution Center, select the printer, select settings, select the printer settings

2. Printing shortcuts, select "General impression of every day" and the print quality is set to 'normal '.

3. I leave the settings of the printer, then go back to the settings of the printer.  The "General everyday printing" shortcut is still selected, but the print quality change DPI Maximum.

4. when I do a reset on this shortcut, the print quality goes back to normal, but then when I click OK I get the error message following pop up:

-Incompatible print settings

-There are one or more conflicting settings

-one of the conflicting settings is:

-resolution: 1200 dpi rendered text

-print quality: normal

QUESTION:

How to resolve this conflict?  I wish to have my "normal" print quality

Thank you

Angela

``````````````````````````````````````````
old computer: HP Pavilion PU131AV / a1050y, Intel Pentium 4 CPU 3.20 GHz, 2 GB RAM, Windows XP MCE, SP3 32-bit, Nvidia GeForce 6600
new computer: HPE-180 t, Windows 7 Pro (64 bit), Nvidia GeForce GT 220, Intel Core i7 - 930 quad-core CPU @ 2.80 GHz, 8 GB of RAM

RESOLUTION:

1. start / devices and printers

2. right click on the prnter icon and select 'delete device '.

3. are you sure? Yes

4 restart later

5. check that the printer icon is more listed under devices and printers

6. start / right click on computer / properties / Device Manager

7. develop "USB controllers" and check "USB printing Support" is not listed

8 disconnect the printer from the rear of the printer USB cable and the computer

9 reconnect the USB printer to the back of the printer and the computer cable

10 printer driver facilities

11 make sure that "USB printing Support" and "Series of HP Photosmart D5100" is listed under Controllers USB in Device Manager

12. check that the icon for the printer appears under devices and printers

13. now the printer settings should stay together if necessary (i.e. print quality will remain the Normal value if you selected "General everyday printing" shortcut

Tags: HP Printers

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