Photosmart HP 5510 do not print black ink

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• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• HP Photosmart Plus B209A does not print black ink despite trying two separate NEW ink cartridges black

  HP Photosmart B209A more

  MAC

  No error messages but trying to align or check colors - black doesn't print at all

  No change - knew ink was low so I tried to install a new black ink cartridge - then one day later tried an another new black ink cartridge

  I tried all the techniques of "Troubleshooting" listed on the page Web - align, clean the print heads, install the new cartridges, looking for trouble with the vents, etc.  I have only used HP ink cartridges.

  Hi abruce,.

  Usually, it is a result of dried/clogged ink nozzles in the printer or the print head.

  According to some other users on the forums, you can remove the print head (use this guide if you are unsure how: http://support.hp.com/us-en/document/c01944580)

  Make sure the cartridges are removed from the print head

  Dive head in hot water, nozzles downwards. (about 1 in. of water) and leave any residue of ink to flow. This process should take about 15 minutes. Ensure that the print head is completely dried out and there is no moisture in the electrical contacts or the rest of the part.

  I hope this helps!

• Photosmart HP 5510 is not printing black

  After I changed my black cartridge with a new one (original HP 364 XL), it does not print any black.

  I did all the steps I found here on the forum, apparently this problem is pretty common with the 5510 after he reached the age of one year... but none worked.

  I read that the last option is a reset 'special '? I would like to know how it works.

  No matter what HP tech out there who can help me?

  Thank you!

  Hello lennaertand welcome to the Forums of HP.

  I see that you are having problems with your printing, and you are looking for a specific reset.  If you check your private messages, I will give you the steps to perform the reset, so please check your Inbox.  So, here is a link to the Online Privacy Statement HP.

  Thanks for posting on the HP Forums.

• HP Photosmart 5520 - will not print black ink

  Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

  Hello heartieluvcatsand welcome to the Forums of HP.

  I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

  I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

  My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

  There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

  Someone at - it suggestions?

  Thank you very much.

  Hello and welcome to the community of HP @Pete226,

  I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• OfficeJet 6500E709n will not print black ink

  It is occasional problem, now more common, previously solved using print head cleaning utility.  This time not worked.  also tried to print the alignment page, power off, and then by restarting, changed the black cartridge, without result - fine print color, just not black cartridges - at the first slight traces of footprints, now nothing.

  There is a print quality problem if the unit not printing black ink. There is a document for the E709n for printing questions found here.

  Let me know if it helps.

• Photoshop 6515: Photoshop6515 will not print black ink

  I have the same problem that many people have had where my printer is not printing black ink. I followed the steps here in case of problems: http://support.hp.com/us-en/document/c03760633 and nothing!

  Help, please.

  Thank you.

  Mary

  Thanks for the reply Mary

  With that, I'll send you a private message to let you know what happens then. If you are unsure how to check your messages on the forum this post, has instructions.

• After you have installed the new cartridge HP do not print black ink

  HP Officejet 4620, Windows 7... installed new HP black ink cartridge and now it will not print black at all. I followed all the advice line in the help section, even cleaned the vents on the cartridge itself but shows only the white page. No error message is displayed. Diagnostic ran and says it all works correctly. Also cleaned printheads through 2 cycles still nothing. Any other suggestions? It was working fine before inserting the new black ink cartridge.

  Hi Teresa1960,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Officejet 4620 you cannot print in black ink.

  You have completed all THE steps listed here: printer does not print black ink or color of ink or prints blank Pages, without success.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Photosmart 6515 does not print black ink after replaced the cartridge

  I am very frustrated! I can't get my Photosmart 6515 print black ink.

  Our school sends the documents by e-mail now that we have to print at home. Ideal for them, but not for me. They are usually in PDF format, so I do not have the ability to edit and change the blue color to print, either.

  I only use HP cartridges on this printer. I know it's more than a year, in order to call phone support will do no good.

  I replaced both cartridges and now it shows black ink completely full, but when I print the printer status report, black is not displayed. Black does not appear on the tool pages, either.

  I tried the command "clean printhead" several times. I unplugged and waited. I took all the cartridges. Connections look clean.

  What should I do to perform a partial reset or full?

  Hi Photokool,

  I understand that this has been a frustrating experience for you, and I want to help him.

  I will send you a private message, please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• Photosmart 6515: Photosmart 6515 is not printing black ink

  I am located in the region of the United States. After several years of invaluable and of many ink cartridge replacements, I'm haivng problems with my printer Photosmart HP 6515. I've always used genuine HP ink cartridges, after all the troubleshooting suggestions and using the tool to clean printheads, more than 10 times, the heads of 3 color print fine with all bars of the shadow of three for each color. However, black head does not print the bar of the nuance of pitch black, but does not print the shade medium and light bars. Instead of complete darkness, he shows a very light shade of gray. Although my impression is since long warranty, I'd sure appreciate any help to solve this problem. Thank you

  Hey @JoeW10,

  Welcome to the Forums of HP Support!

  I see that you are having problems with your 6515 Photosmart e-all-in-one printer black printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after the above, that the printer does print still not black, the printer must be replaced. You can contact the HP Support by clicking on this link and fill in the form at the bottom to see what alternative options are available.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• My Officejet 4620 do not print black ink

  I replaced the black cartridge on my Officejet 4620 with a new high-capacity HP cartridge and it won't print black ink on the test page, any application or function of Copier.  I have reset the printer nothing helps.  The ink level indicates that it recognizes the new cartridge and says it's full.  Black ink out of the cartridge when I put my finger against the exit hole.  I cleaned and aligned the print heads, but still no go.

  just in case someone else has this problem, heres whats really past and heres how to fix this annoying problem. its relatively easy to do and more efficient than wasting money on a new printer or have that he repaired as most people eventually do.

  going on what? the ink has clogged print heads and solidifies closed. the function of "clean print heads" the printer comes with doesn't have the ability to solve this problem. This feature is to clean the heads Sales, not clogged heads. Why hp decided to make this model without a simple to remove the cradle is beyond me, but fortunately the cradle out and can be cleaned with hot water.

  theres a few items, you will need to get there easily, or you could just burst the branch loppers, like I did and vent your frustrations.

  you will need: a pair of slender beak pliers, a screwdriver torx T9 (selling auto parts stores them for a few dollars), paper towels and a space for work (its easier to do this in a corner of a room, on a small table or floor).  Keep in mind that you are dealing with ink, then change your clothes right just in case and also catch a paper plate or a few sheets of paper to print to set ink cartridges while you work.

  (1) ok. lets start. !!! FIRST UNPLUG THE PRINTER RIGHT NOW, IF YOU DO NOT ACCIDENTALLY DIE BY ELECTROCUTION!  I forgot and when I started unscrewing the first 6 screws, kept chime jump and im like * beep *? I was impressed by the security measures hp took as model engineering.

  (2) the printer is now disconnected and then go to your corner your work surface and place the printer, so there is a wall or a barrier on the left, and also, a wall or a fence behind it. This just in front of her as if you were about to use it.

  (3) now, what you have to do, is to open the printer as you will change the ink and on the right side, there is a plastic guide that prevents opening all the way to the top. Look on the side and you'll notice that he could jump off with fingers. pop off and open it completely open, so you can get to the screws of the cover you would have prevented access to.

  (4) press the scanner part and the upper part against the back wall.

  (5) all the screws you will be remove are the size T9H torx screws. There are ten total. There are 2 black screws in the top of the forehead and then 4 black screws in the top of the back. Remove them and put them on your paper plate.

  (6) following is 1 screw silver short located under the Control Panel, use your finger and feel under the * button. Unscrew, place it on the paper plate.

  (7) depending on whether you want to remove the face/Control Panel to get in the last 3 screws so locate the illustrations on the top of the printer, there are 2 on the lower left and 5 at the bottom right (1 and 2 on the left explain removals of paper jam and 1-5 on the right then explain change in ink cartridges). then about half an inch South of the illustration of the number 5 on the lip, is a plastic stand. six inches to the left is an another then 6 inches to the left, under the number of the illustration 2 (remove the paper jam) is a third support. Unscrew using your nails. Flip it up just like the hood of the car, and eten on the main top of the printer, keep the flat wire which is connected to the frame of the control panel (if the flat wire jumped because you got too loud, then simply insert it in when you go back).

  (8) then unscrew the 3 long silver screws that are located under the Panel you just popped off the coast. There is 1 on the left and 2 on the side rightish. mix 'em on the paper plate.

  (9) now that all the screws are removed, take the Panel front and partially pop it back together.

  (10) then take all over (the part with the small illustrations and lift like a hood of car, ONLY THIS TIME OPEN IT LEFT and he balanced on the edge of the printer, to lean over towards the wall or an obstacle on your left.) MAKE SURE NOT TO PULL ON THE STRIP OF COLORFUL SON FRUITS LEFT AND ALSO THE FLAT BLACK WIRE CONNECTING PART SCANNING FOR THE MAIN OF THE PRINTER PART.

  (11) then take the pliers to tapered spout and remove the 2 silver tension springs located behind the printer cartridges. Pay attention to where they were attached so you remember where they go during the Assembly. take a picture with your phone if you have to, or simply re - understand it like I did. mix 'em on the paper plate.

  (12) then disconnect the 2 large flat wire and 1 small flatwire attached to the back of the ink cart. take a picture or can remember like I did. I guess bad things can happen if you reverse the on re-Assembly. Pick up the phone and take a picture of quik to be sure.

  (13) now remove the cart ink, cartridges and all, by lifting the front first.  Be careful of the transparent tape little there that moves the carriage from left to right and vice versa. you don't want to damage this little guy. now take the transport to your paper plate. not some ink or accidentally get it on your fingers without knowing or will make a mess.

  (14) remove the ink cartridges and put them on the paper plate, side ink to avoid a mess, these things sometimes drip. put the plate side. its time to clean the print heads.

  (15) then go to the sink, to the distribution of empty ink and turn on the hot water and then let the transport of empty ink sitting there with the water mainly through the clogged color screen (inspect and make you is not a small rubber seal surrounding the small screen, if there is do not waste it. I didn't look too closely and I don't think that hp has them but I have a few other printers). It will stain the sink but water ink he comes out to be sure. notice there is also a small circuit attached to it. don't bang it upward but getting wet does not matter.

  (16) continue to do this until the water is clear.

  (17) then use your finger and rub the screen gently with your finger and then rinse it, taking ink until the water is clear. This continues until there is no more ink and screens are clean. do it for all the colors just for good measures. the color of problem that would not print, you'll notice takes longer to clean than the other colors.

  (18) now look on the lower side of the transport. these strange looking things are the leaders. Rinse in hot water and dry them with paper towels. then flip it over and the breath on the side of the screen again. also between the screenside and heads (on the side of the transport) is an opening which is also probably gunked up. It blows with water too. Then, turn it over and wipe the head again. Repeat this step until no fades or until you are sick and tired.

  (19) shake, then use paper towels to dry the entire unit. Make sure that the device is dry.  especially inside the female plugs. blow inside or out dry hair and dry gently. do not stand there and melt the but with the blow dryer. but the sooner it dries less your ink cartridges, sitting on the paper plate will dry out. the custom of the ink dry quickly just do not take a NAP or go on a date until you're back with part of the ink.

  (20) now you have finished cleaning the heads and probably don't need to do it again for the length of time, it was because you bought the printer. and just as a roadtrip you used a map to navigate, you will use these instructions in reverse for reassembly. but keep in mind when re - insert the 3 flatwires that you disconnected from the back of the ink cart, make sure you that have small metal contact on the flatwires points (side male) inserted so they affect small metal contact points on the caps of transport (feminine) side. ALSO BE VERY CAREFUL NOT TO DAMAGE BLACK FLATWIRE CONNECTING THE SCANNER PART PART HAND PRINTER. THERE IS A SMALL GROOVE IN THE PLASTIC WHERE IT CAN SIT TO GUARANTEE NO CRIMPAGE. USE IT. also make sure that the 2 hinges to the scanner portion/cover are placed correctly before the fixing of the top with the 6 black screws.

  now raise the printer and reinstall the ink cartridges. then plug in the appliance and turn it on.  If you get notifications on the control panel telling the custom of transport move, then open the trunk and remove the ink cartridges, hustles and ensure that transport is installed and that the tensioner springs are in place correctly. Repeat the operation if necessary until notifications go away or just do a test print and do not take into account the notification if you messed with it a few times already. That's what happened to me and the notification went his own. Once its online, open the hp utility and press the button "clean the heads. do 2 x in a row and you will be in style, with colors extremely rich and "BOLD" and Yes, printed black raven.

  p. s.

  You can always take your aggression out with tree limb loppers or Tin shears like I did and cut the plastic Center keeps you to transport directly outside. Completely eliminates the disassembly and reassembly. Make sure you DO NOT CUT THE TRANSPARENT TAPE THAT MOVES BACK AND FORTH TRANSPORT. This way the next time it happens it takes you only 10 minutes before you are upward and printing.

  Enjoy!  -Porf

• Epson Workforce 1100 do not print black ink!

  Printer will not print black, but the color is fine.  I tried to clean the print head on the alignment of heads 4 times, 4 times and nothing works.  Ink volumes decrease the ink goes somewhere.  Tried to contact their support, but out of warranty by a few months.  They asked me to verify the date of purchase to continue any support and could not find it.

  So, tried once or twice more to clean and align printead, always the same.  What is the jet print head clogged or the evil printehead?

  Have you tried to change the cartridge?

• My Photosmart HP 6515 does not print black only.

  Sometimes, I want to print something on the web that has the color, but if I have no color and just want black and white how can I do? I don't see anything on the control panel of the printer that allows me to do that.

  The copy on the control panel function is, I suppose, just for the copy of something you place on top of the screen glass and not to the copy on the web. Is this correct?

  Other printers (such as my old Canon printer) allows me to do black and white.

  Hello

  You can set print black ink using the settings of the printer on your Mac:

  First of all, try to click the menu presets from the print dialog box and select the preconfigured black single preset.

  If this does not appear, follow the steps below to manually create such a "Preset":

  1. from the application used to print, click the file menu and select print. The print window is displayed.
  NOTE: The print window might be minimized: click the blue triangle next to product model (Mac OS X v10.5 or v10.6) or the button view details (Mac OS X Lion v10.7 / 10.8) see all available parameters.

  2. to access the color options, click in the area of selection below, listed as the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  3. Select Type/quality paper in the menu dropdown.

  4. click the triangle next to color Options of spending parameters.

  5. set the color to grayscale field.

  6. set the Mode to grayscale in black cartridge only.

  You can save the settings for later use by clicking preset > save current settings as preset.