Photosmart HP 5510 will not print in black

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• Photosmart HP 5510 - will not print using black ink

  I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

  I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

  I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

  I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

  The printer is a little over a year old and as mentioned has had very light use.

  There is no error - every reason to believe that everything is OK.

  I wish I had a solution to this problem.

  As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

  Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

• Re: HP Photosmart 5510 - will not print using black ink

  I received a WARNING ink level so I went out and bought new cartridges. When I put the new in, black will not print.

  I followed all the instructions on my printer, all the instructions of the hp print & Scan Doctor and went out to buy a new black cartridge in the second.

  tracking of document Hp: http://support.hp.com/us-en/document/c03425035

  Still no black printing.

  I cleaned the print heads.

  So I have three cartridges of "True HP", two of them nine and no black print.

  Are there any other instructions that can be followed to fix my printer? It is more under warranty and there is no way I'm paying for a repair on a printer who leave work when installing a new cartridge.

  @lcaughey

  I'll me private message you on this (check in the envelope at the top right)

• I have a Photosmart 6510, which will not print in black.

  My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

  I tried all the basic tests & troubleshooting but who still have the problem.

  It allows to print from the photo tray 4 x 6 end.

  Help, please!

  Steve

  Hello bcgoodwrench,

  I don't see you mention the presence of 'BLACK'.

  
  If there was no black printing, then I would say you call the HP Technical Support for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836 .

  If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as a accepted Solution!
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  I work for HP

• Photosmart HP 5510 will not print.

  Black in do not print! Ugh! Brand new black cartridge low on the colors.  Went through all the normal procedures for the clean printheads, aligning printer, get out the ink and handed in...  Colors will be printed on these pages, but not black.  Yes, HP cartridge not a fall. Help!

  This document can enlighten us here:

  http://support.HP.com/us-en/document/c02914910

• My Photosmart HP 6515 will not print in black

  My hp 6515 not print black, I replaced the cartridge,.

  Hi Frank,.

  Consult the troubleshooting provided by Hp paper

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03760633&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5191794

  If the problem persists, contact HP.

  http://h30434.www3.HP.com/

  Hope this could help you. If you have any concerns related to Windows, let us know.

• Photosmart 5510 - will not print in black ink

  PRINTER HAS FAILED - CLOSING OF THE FORUM.

  {title of the origninal thread restored in order to make the more searchable topic}

  This is a simple fast recommendation I would try.

  Remove the cartridges from the printer. Once they are there, try a hard reset of the printer. Once the printer turns and asks the cartridges, then go ahead and implement what their return.

  Follow these steps to perform a hard reset on the printer.

  1. press the power button to turn on the product.

  2. with the product, unplug the power cord from the back of the product.

  3. disconnect the power cord from the wall outlet.

  4. wait at least 15 seconds.

  5. plug the power cord into the wall jack.

  6. reconnect the power cord to the back of the product.

  7. If the product does not light by itself, press the power button to turn it on.

  Try and let me know if it helps. If not, there is probably a more serious hardware with the printer problem. Especially if you have experienced already troubleshooting guides. There is still one thing, we can try, which requires a certain type of reset of the printer, but I will have private message you the steps to do this.

  If I was helpful, or if you want to say thanks you can click the White Star under my name to give me congratulations.  I really appreciate it!

  Good luck

  Kyle

• ALL-IN-ONE PHOTOSMART HP 5510 WILL NOT PRINT AFTER GO 'SLEEP' MODE

  My printer model:

  HP PHOTOSMART ALL-IN-ONE 5510 B111A

  Problem:

  Printer goes into sleep mode. After 25-30 minutes breaks the connection between the PC and the printer wireless. Beacon wireless is the same fashionable "sleep" and I see that the printer is connected to my router and there is internet connection. HP Print and Scan doctor sees the printer, but I can't wake the printer unless I restart it.

  What I've tried so far:

  I tried all the solutions offered hp.com; Reinstall driver, updating the printer software, setting static IP on the printer, static DNS servers, using HP print and Scan doctor.

  I've seen people questioned on this issue before and there is no solution. I really need help from HP!

  After days of research, the problem was finally solved! I applied the following steps below. Some steps may be unnecessary, I didn't waste my time knowing who.

  1. find your PC's DNS servers by typing ipconfig/all in CMD.
  2. assign a static IP address outside your DHCP range. For my Linksys router him between 192.168.1.100 to 192.168.1.150. So I put my static IP address as 192.168.1.20.

  To do this, click the button on your printer wireless. This will show the IP address of your printer. This type of your browser. Go/network/network address. Choose manual IP and write 192.168.1.20

  3 now come to section of the manual DNS server, and then type your DNS servers, you found before.

  4. open your HP printer program that must be installed with your driver. Utilities hit and update the IP address. Update your address with your static IP address.

  5. now go to your router settings. Find the wireless settings and change your not automatic standard 20 MHz radio band.

  6. change your standard channel to 6.

  7 find the wireless security and replace your WPA-personal security mode.

  8 disable UPnP

  9. This is the part of the KEY. Change the renewal of your key to 36000 seconds. (10 hours)

  10 go to the Windows Advanced Firewall. Enable all the disabled printer and share, entrants and outbond rules.
  I believe that the most important parts are affecting a static IP address outside your DHCP-range and change the key renewal time. I hope this works for you too

• Photosmart 5520: Will not print in black ink

  I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

  Hey @Hughes23,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

  This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

• Photosmart 6525: will not print in black

  My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

  Hello

  Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

  Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

  Do not take into account the title.

  Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

  Please let me know the result and if there is anything else I can help you. Thank you.

  

• HP4480: will not print in black

  I have recently upgraded to the version of windows in 10 home edition 1511.  I have a HP4480 that is compatible with windows 10.  It is updated with the correct drivers.

  My printer will be printed in black and white if I copy a document on the printer, HOWEVER it will not print in black and white if I print a document on my laptop or from a Web page.  I'm also using Microsoft Edge.

  I run Scan Doctor, clean my print heads, made sure everything is aligned, but can not determine why I can not print in black and white the computer laptop but can from the printer.

  The diagnostic message only I received is "peripheral composite USB does not work with USB 3.0' I have no idea what this means and don't think that I have the choice for the ports on my Inspiron 15R laptop 5520.»

  I've also posted on the Microsoft forums but really need to get the printer works with the operating system and cannot afford to buy a new printer just because I upgraded.

  Any help is appreciated.

  Thank you.

  Janet

  I solved the problem.  For some reason, my real print HP 60 cartridge was the question.   Almost empty, I left forward without problem.  Once I replaced the cartridge, all now print correctly in black and white.

• 6500 all in One - will not print in black, no error message

  Twice now, I sent a cartridge black staple, thinking that there was something wrong with it because the printer would print fine for the first copies of 20-40, then stops.  When it happened a third time, I started thinking maybe this isn't the ink cartridges.  Just the printer does not print in black.  Can I change the font color of blue and all is well.  When I try to print something from black, the printer ACTS like it was printing but nothing comes up except the color elements.  The diagnostics show no problem, that the printer has no error message, even shows the full ink cartridge (which is)... but it just will not print in black.

  Try to soak the printhead as described in this post.

• HP 6500 709n printer will not print in black.

  Cartridges have been replaced and cleaned twice printer heads.  still will not print in black.

  Had the same problem with the same printer. I had to get out of ink cartridges and cleaning the printhead tray manually. If you search online you will find the instructions step by step on how to remove the print head Assembly. First, I tried to clean by soaking in hot water for several minutes. It has not helped, although others said it worked for them. Then I used alcohol to friction on the screen black printhead. Also, I soaked a mixture diluted CLR (calcium, lime, rust) the whole print head and used a swap of cue tip to gently clean the print heads... I rinsed off the coast of all very well in water and carefully dried. I used compressed air to a box to blow the print heads and help in the dry. I reinstalled the Assembly and the ink cartridges and the black ink was working. I was disappointed that none of this information is actually detailed by HP for this printer troubleshooting. Good luck. You will need to repeat the process several times, as I did.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Photosmart HP 5510 is not printing black

  After I changed my black cartridge with a new one (original HP 364 XL), it does not print any black.

  I did all the steps I found here on the forum, apparently this problem is pretty common with the 5510 after he reached the age of one year... but none worked.

  I read that the last option is a reset 'special '? I would like to know how it works.

  No matter what HP tech out there who can help me?

  Thank you!

  Hello lennaertand welcome to the Forums of HP.

  I see that you are having problems with your printing, and you are looking for a specific reset.  If you check your private messages, I will give you the steps to perform the reset, so please check your Inbox.  So, here is a link to the Online Privacy Statement HP.

  Thanks for posting on the HP Forums.