Photosmart HP 6520: Cannot scan afterWindows 10 update

Similar Questions

• Photsmart 6520: Cannot scan using USB

  I have a Photosmart 6520 connected by USB.  When you try to scan through the software scan or touch screen, I get a communication failure. There are moments where the search starts but then error (about 1/3 of the scan showing in the preview). When you use the touch screen, my computer appears as a selection to send the file to, or when the touch screen of the software shows the scan starts, but then get communication error appears and the scan is canceled. Any thoughts on this matter would be appreciated.  Print to the printer without problem and uninstalled and reinstalled several times with the latest driver for the issue of the analysis

  Hello @ghost01and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are having problems scan feature.  I would like to help!

  I would recommend starting with a power reset.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I recommend also to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Photosmart Prem C410a cannot scan document to host (wireless). Error on front panel?

  4.2 utility diagnostic of the Scan ran HP and façade problem identified.  The program could not find any available destinations to which the scans can be sent.  Restart the computer and reinstall HP Photosmart SW does not solve the problem!

  Problem was solved by uninstalling all printer software HP components and disable firewall protection software and reinstall the HP printing software using the installation disc.

• Photosmart HP 7520: Cannot scan to printer

  I was able to scan up to today.  Try to scan to the computer and not give me the option for the photo or document.  He gave me the option once it has scanned the PC, and I had chose PDF and it only would give me the JPG.  It scanned the Microsoft Scan program and fax, which I had never used it before.  My scans before went into the My Documents folder, which I prefer.  I can scan OK on a flash drive.  When I try the computer now, it says "without a computer.

  I tried HP printer and scanner doctor and nothing worked.

  Welcome to the @Jackman1933forums, I hope you do well!

  I have seen that you are facing some problems of scanning when scanning your Photosmart 7520, your system Windows 10 and I hope to help.

  Lets first make sure you have full functionality drivers and software installed on your computer by running the HP printer install wizard for Windows, which will be to find and install your printer software for you. Just follow the instructions until it is installed.

  When you are finished, you should see the printers on your desktop software. From there, open and try to scan. If you do not see the options you are looking for, or if there is no problem, let me know and I will do my best to help you through it.

  Good luck, I hope to hear from you. If you want to send me a 'thanks' for my attempts to help, click on the thumbnails below.

• Photosmart HP 6520 cannot connect to the server to use apps on printer

  Last night, I bought the printer, saved, set up with the apps on my phone and Tablet and connected it wireless. When I try using one of the applications on the screen it is written "server connection error:-1 there was a problem connecting to the server." Press Retry to connect again, or OK to exit.

  I have a hp email address configured for printing and it works very well, I just can not access any of the applications on the screen of the printer...

  All that I'm missing?

  I'll send a private message to your Inbox shortly on what to do from that point to try good issue that you experience in obtaining the printer to access applications on your private network.

• SE message HP photosmart C4795 printer cannot scan

  Message on the States of the computer, I need to close other program printer is used, but how can I find that?  The HP printer gives me 4 codes (0,12,80040021), (2 940 006) and (3.9,0).

  Hope you can help me. Thank you

  Alexia

  Hi AlexiaAustin

  
  Method 1:

  You can use the fix that he provided in the article and the Coachman.
  Also see the help link below-
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

   

  Method 2:

  You can perform a clean boot and check if you are facing the same question to the clean boot. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -

  http://support.Microsoft.com/kb/929135

  If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  a. Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  b. on the general tab, click the Normal startup option and then click OK.

  c. When you are prompted to restart the computer, click on restart.

  I hope this helps.

• How can I configure my photosmart hp 6520 series be0830 scan in color

  When I scan with my hp photosmart series 6520 be0830 scan it in black and white. How can I put it to scan color also.

  Thank you

  Hi wallycracker,

  The following steps may resolve this problem.  The setting can be changed by the software.  For more information on this product, you can always visit the following link.  Click here

  1. Open Printer Wizard (the printer on the desktop icon)

  2. under analysis, click on scan a document or photo

  3. when the scan dialog box opens, choose the color from the drop-down list output type (see image below)

  4. change the other settings as you want, and then click scan

  

  I hope this helps!

• HP Photosmart D110 - cannot scan

  Just bought the HP Photosmart D110 yesterday and cannot scan.  I'm on a Mac (OS 10.6.4) and whenever I try to scan something, I get the following message:

  Hi all

  Looks like you have either a conflict between the old and the new HP software, or a corrupted installation of the Hp software.

  We can remedy easily enough.

  First, go here and download the latest version of the HP software on your desktop.

  Then we'll run the cleaning brush to remove all software that has been installed HP.

  To run the scrubber,

  Go to Applications/library/Hewlett Packard / click Uninstall HP

  Click on continue

  Highlight your device in the left pane

  Hold down the Ctrl and Opt, as well as Apple and click on uninstall

  There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

  Click on continue

  Let the full scrubber .

  Then start the HP software, you just download and follow throughout the installation procedure

  the operating system can find updates and others. If it asks you if you want to download them, accept you.

  Who should take care of it.

• Photosmart HP 6520 all-in-one: Photosmart HP 6520 Scan to computer function doesn't work is not after the driver download

  After that our latest operating system updated, our HP Photosmart 6520 had scanning problems.  Usually a reboot or as part of the scan on the HP computer would work.  Today, I downloaded the latest driver in the hope that could solve the problem.  Now the scanner is not recognize the computer, and I can't enable analysis of the it function with HP on my Mac utility.  The print feature works very well.   This message I see in the HP utility:

  "The HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/supportand then try again. »

  I searched HP website, but I can't find anything other than the driver I downloaded for Mac OS X 10.10.

  What can I do to get my scanner up and running again?  Thank you very much for your help!

  Hi @kjnowicki

  I want to help you with your scanning device.

  We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Cannot scan to the computer. Photosmart 6510

  I have just purchase a photosmart 6510 and I cannot scan to the computer.  The printer tells me that I need to activate this via the printer software.  I know that I have installed all the software from the disc supplied.

  I can't find where I have activate the scan of the computer on my laptop.  Support information tells me to click the icon for the printer to my desktop, I do not have!  I tried going through the control panel and impossible to find something there.

  I go in the HP folder in my Start menu and click on scan HP that I get the following message "the machine HP photosmart 6510 series is not found".  I don't have a problem with printing at all.

  Tried to start printing and scanning of doctor and who did not make a difference. (In fact, the scan option came not on it).

  How can I fix this please?  I'm running Windows Vista Home premium.

  Hello.  Thanks for your reply.

  I've sorted really the problem now.  But let me explain what it was.

  I tried tool doctor who recommended you after browsing these forums, without success.  In fact, when I ran the scanner, he told me that he had no problem with printing, but there was no mention of the scanning anywhere.

  In fact, I uninstalled all HP software, removed the printer from my control panel.  Then reinstalled the software from the disc and then installed the printer again (I did things the opposite of the front walkway).  And the scanner function now works.

• Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans.

  New desktop computer. New OS than Windows 7, 64 bit. Office Enterprise 2007. Software loaded new Photosmart c7100 CD purchased from HP as directed.

  Photosmart c7180 cannot scan any computer file except C:\Users...etc... \Scans. I want to scan to E:\

  Nothing wrong with the scanned image. No error message.

  Found. Settings, scan settings, scan to... Configuration, settings button, buttons search for the solution Center, manage shortcuts scan... and then create new shortcuts in the folder of your choice!
  How bypassed can you get?

• HP Photosmart all-in-One D110a: Solution Center says disconnected printer, can still print documents, but cannot scan

  No problems before the upgrade windows 10. Solution Center says offline wireless printer but I can still print it. Works on windows 7 without any problem for years, has been working for 9/2015 when I upgraded to W10 and the uninstall update KB3132372. Stopped working today. Cannot scan, but the network is in place. Rebooted everything several times. No recent upgrades or software changes.

  Hi @mikealpha,

  Because there was a registry error in your installation, you will need to uninstall and reinstall the printer software. Below, I've posted some links to documents that offer instructions on how to uninstall, and then reinstall the HP software. Please try all the steps in order and get back to me with the results.

  HP printers - uninstalling the software of the printer (Windows)

  HP printers - Download and install the printer driver and software Via USB

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• Book of Mac: cannot scan more.

  I have a C4680. Cannot scan more. What could be the problem? Then I tried to download a HP drive, thinking that he could solve the problem. The display shows: click on 'Download' to start the download. But where is the button "Download"?

  Thank you.

  Hi @Sky1 ,

  Welcome to the HP Forums!

  I see that you can not scan with your HP Photosmart c4680, on Mac OS X 10.10. I'm happy to help you!

  For this printer on Mac OS X 10.10 it there's no full feature software and drivers from HP. Only a generic driver that is built into the operating system, as described in this guide, HP printers - install Mac printer driver using Apple Software Update.

  To scan, you will want to go through this post, Re: iMac OS X 10.9.3 Scan for iMac driver for HP OfficeJet Pro 8500 a A910a does not appear to be, by my colleague @Sunshyn2005. Even if this post is for a different printer and operating system, it will always apply to your situation.

  I hope this helps!

• Photosmart HP 6520: HP Photosmart 6520 - error message when you try to use the apps

  I can't access is more apps on my Photosmart HP 6520.  I get the error message "error connection server - 1".

  I don't know if this problem just since I recently changed from a Windows PC on a Mac.

  I very rarely use the apps, so I don't know when it started.

  Everything else seems to work very well I would say.

  Can someone please tell me what could be the cause, or if there is something I can try to sort it out?

  I seem to be going round in circles, and I can't work on what is happening.

  Thanks for your help.

  Hey @TraceyMac,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to use the pads (Print Apps) on your HP Photosmart 6520 e-all-in-one printer.  I want to help you with this.  A recent installation of printer would not affect your performance of platelets but no loss of connection or wireless Web services could be a factor.

  Note that to access the applications and their use from the front panel of your printer requires two ingredients to be successful: 1) Wi - Fi connection and 2). the ePrint feature (webservices are enabled).

  • Touch the wireless icon () on the front panel of your printer - is the printer connected to your wireless network?  (If not, run the wireless configuration wizard, select your network name/SSID and enter your password wireless reconnect).  If you are connected, proceed as explained below.
  • Tap the icon of webservices/ePrint () on the front panel of your printer.
  • If webservices are not enabled, press OK in order to enable them and allow the automatic updates of printers.
  • This will cause your printer to print an information document describing the characters before @hpeprint.com your printer (ePrint address).  This is known as the claim code.  As another way to use printing applications available for your printer, you can sign in to http://www.hpconnected.com to program applications printing to print and review all the content that ideally will reappear on the front of your printer.
  • From there, you can click the devices tab and use the claimcode to add your printer to the site and take advantage of the available applications, it.

  If these basic steps to respond to a resolution, please, try the following:

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices, and apps printing configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  No none of the suggestions above restored the functionality you're looking for?  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• Photosmart HP 6520 prints only in black, even if only selected

  When I select 'black fast project only', I get a printing color. I replaced the black cartridge and the test print just fine. So everything I do or try, can't do the printer to print black scale and Yes more, I have this default :-).

  I use OS X 10.9 Mavericks.

  Driver software & installed properly.

  Please advice. I have about 400 slides to print for studies and most of them is color pdf, it's expensive to print in full colour.

  Thank you in advance!

  Li

  Hey Ladyli

  Welcome to the Forums of HP Support! I see you try to print in black and white for your Photosmart HP 6520, but since I use Mavericks even if you have defined, printing prints always in color.

  I would like that you do the following:

  Reset the printing system

  1. click on the Apple icon and then click on System Preferences.

  2. in the hardware section, click Print & Fax/scanning. Dialog Print & Fax/scan opens.

  3.right - click (or Ctrl + click) in the left panel, and then click Reset printing system...

  4. click OK to confirm the reset.

  5 type the name and the correct password.

  6. click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Now go ahead and add the printer to the back and continue here: OS X Mavericks: set the print options

  You are now able to print without color? I'll watch for your reply.

  Thank you