Photsmart 6520: Cannot scan using USB

Similar Questions

• Photosmart HP 6520: Cannot scan afterWindows 10 update

  Even if I can print everything from upgrading to Windows 10 I can't scan from the printer to my laptop. A message appears on the printer stating "Connection error" the computer does not respond. "Check the cable USB is attached. Obviously is that I can print as usual. Can anyone help?

  Hi Doc, thanks for theinfo and your time and effort. After going through all new with Daniel to the HP Support, it seems that the USB port on the printer may be at fault. Who changed things to scan wireless, it wasn't a problem and everything worked. Printing from my laptop to the printer was also no problem. The laptop recognises the printer via the USB cable, but not the reverse. Daniel has once more remotely connected to my system and made all of the aforesaid goods. Looks like I'll have to either scan wirelessley or use the scan on my desktop shortcut. Prohibition to buy another printer, wireless scan shortcut it will take. Thank you once more and also Mark, Laura, Patrick, Gavin, Jake and Daniel at HP

• OfficeJet Pro 8600 N911a: Cannot scan using HP scanning

  I have OfficeJet 8600 just stopped scanning.  I was able to scan from my Mac OSX 10.11.3 and now I can't scan.  I can print or check office supplies, but can not scan.  The printer is listed in my printers, but he does not see the HP scanning software.   What happens and how can I fix it?

  Thank you

  AEO

  Hi Socaloeo,

• Satellite A200: Cannot properly use external USB devices

  I encountered a problem with my Toshiba laptop and I can't fix it, and I'm in need your help please...
  The problem is that when I connect a USB portable device (an external hard drive, USB, iPod, Flash memory... etc) with more than 8 GB of memory...
  It is not properly installed in the Device Manager and appears under "USB bus controllers.

  But it does not say that it is an unknown device. It normally appears with his name, but he is not properly installed (it does not say that either) where it is supposed to be a camera under "imaging devices" in a specific category (hard drive under "drives"), and so on

  And I can't use the unit because the HARD disk does not appear in 'My computer' and my iPod cannot be used

  I would like to inform you that this problem is with all USB devices with more than 8 GB of memory.
  Not a single device. I tried a lot of features to ensure that it is not a problem with the unit.

  So this is a problem with my laptop and I installed Windows several times but no progress.
  Thanks for your help in advance...

  Is it XP or Vista?

  If its XP, make sure you have at least Service Pack 2.
  This hotfix can help XP see large capacity media:
  http://support.Microsoft.com/kb/934428
  but that doesn't really affect USB external HDD.

• HP4240 printer scanner will not scan (says USB not connected) also cannot print attachments in emails

  1. an email has been sent with an attachment in PDF format, but I couldn't print it.

  2. I tried to scan a document and then join an email but the scan says USB not connected. The printer will print however

  Hello

  1. what operating system is installed on the computer?

  2. are you able to print or scan from other applications/program?

  Method 1: I suggest you try the procedure described in the below mentioned link and check if it helps.

  Printer in Windows problems:
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2: If the problem is not resolved, you can download the latest driver from the website link mentioned below manufacturer.

  http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=457003&lang=en&cc=us&prodTypeId=18972&prodSeriesId=456989&TaskID=135

  Hope this information is useful.

• Toshiba Satellite Pro M30 cannot use USB 2.0

  I can't use USB 2.0 on my laptop (OS = Windows 2000).
  Where can I download this driver-USD for this Board (Toshiba laptop motherboard).

  Greetings

  Hello

  Have you seen yellow errors such as exclamation points in Device Manager?
  If not, in this case it of not necessary to install all the drivers.
  Moreover, the operating system automatically recognizes the USB ports.

  But what USB device doesn't work? As far as I know if this external device needs more energy than the 500mA so it is possible that the operating system can not recognize this device.
  In this case you need an external power supply for this part or you try to use the USB hub.

  Good bye

• Cannot scan multiple pages in the scanner using HP Photosmart 7520 glass

  I recently bought a HP Photosmart 7520.

  I'm pretty happy with it, but my wife has a problem with it that I wasn't able to solve even looking in the HP support sites.

  When scanning using the glass of the scanner in a pdf document, it has no option to add another page. According to the documentation, there should be a + button, but it is not found. There is an option somewhere that I'm missing? Here is a screenshot of preview (in french, sorry):

  

  Hello

  In the HP Scan dialog box, reduce the scanning in 300 DPI resolution or lower, then you should see the button "+" to add additional pages.

  Shlomi

• Windows Live Hotmail, I cannot send documents scanned using my Hotmail address.

  not allow me to send documents scanned using my hotmail.com address. I have windows vista with service pack 2

  original title: sending emails

  Windows Live Hotmail questions belong here: http://windowslivehelp.com/product.aspx?productid=1

• so many questions: no sound, cannot use USB and dongle...

  I have a toshiba satellite l505d-gs6000... I have installed the latest updates for my computer stop for the night he opened in the morning and I have no sound, unable to use USB and dongle... I restored an hour earlier and who fixed it, I have re installed windows os and it does not solve it... the drivers on my sound it's updated but also when I click on its screen it says: no audio output device is installed:

  Hello Jason, I've done a little reading on your laptop model, it seems, there is a hardware problem with this range of laptop, which causes the USB and sound to fail. There is no known for this hotfix.

  Check out this thread of Toshiba... http://forums.Toshiba.com/T5/audio-sound/no-sound-USB-on-satellite-L505D-gs6000/TD-p/172564/page/8 
  You will need to contact Toshiba customer service if your laptop is under warranty.
  Find a Toshiba Service Center

• HP Deskjet F2180: Cannot scan a network printer

  Hello: the printer is connected to a home network [via USB hub] 2 workstations. The two PC can print without problem. But can not scan using Solution Center pop up. If the printer is connected directly to a PC, it can scan without problem, but the other PC that is connected to the printer via the USB port cannot sweep and gives an error that it can't find the printer.

  The goal is to have two machines connected via the USB Hub and be able to print [who both can] and be able to scan. Currently only a single machine can scan and is the one who has directly connected print. The other machine can print to it but will not scan.

  Is it possible that this can be done?  Any help would be greatly appreciated.

  Cheers, Gus.

  Hello Gus,

  It is not likely to analysis via a USB hub, such a task like scanning requires a higher power output, the connection is not likley to be strong enough through a USB hub powder as it can not transfer this aount of data required for scanning.

  You can try using a powered USB hub and check if that can provide you with better results.

  You can learn more about the difference between a MULTIPORT USB Repeater power voltage on and off in the following link:

  http://SmallBusiness.Chron.com/difference-between-powered-nonpowered-USB-hubs-71272.html

  Although for several computers on a network scanning, scan will be the best solution, such an is designed for the use of multiple computers while a USB device is designed for a single use of PC.

  Kind regards

  Shlomi

• MG6120 - cannot scan error "cannot communicate with scanner.

  Hi, I have a Mac Book Pro with OS 10.10.5 (Yosemite).  I have the Canon MG6120 printer.  Since I updated to Yosemite, I'm more able to scan using the MP Navigator ex software  I get the following error message:

  "Cannot communicate with the scanner.

  Cable may be disconnected or scanner may be turned off.

  Check the status.

  Scanner driver will be closed.

  2.1.0.

  The only way I can scan is by using the touchpad on the printer and saving the scan on a USB key.

  I went to the page support and downloaded the latest drivers, but he has not made a difference.  I need to remove the printer and re - add again?

  You will appreciate greatly any help or advice.

  Thank you very much

  Alice Berman

  Hello.

  If the printer is used via the USB port, make sure that the printer is connected directly to your computer.  Avoid using USB hubs or extension to connect devices.

  If the printer is used with wireless, please proceed as follows to save your scanner to work wireless on Mac:

  1. click on the "Canon IJ Scan Utility" icon on the top of your screen and choose "display settings." (Located near the clock, looks like a scanner open with an arrow below). For the latest operating systems, the program can be located in the Canon Utilities listing applications.

  2. in the next screen, make sure that the network version of the printer is selected instead of "do not use". The network version will be a long series of numbers next to him.

  3. click on "Scan-of-operation-panel-settings".

  4. a new window should appear, make sure that the printer is selected, and then click OK.

  5. click OK to exit the utility.

  Once done, do the following:

  1. open the Application folder.

  2. open Canon Utilities.

  3. open MP Navigator.

  4. Once opened, click on the "Settings/preferences" button at the bottom.

  5. in the menu drop-down "Product name", select the Network Scanner.

  6. click OK at the bottom.

  Once done, try to scan from MP Navigator.

  If you continue to have difficulties, find more help contact us.

• scanning using a shared printer

  Hello, I shared a printer to a network via Airport Extreme.  Nothing wrong with printing, but the problem is that I can't scan using the same printer.

  Is there anyway to scan a document using a shared printer? If so, how?

  Thank you.

  Scan is owner of all the trademarks so no USB device can provide a universal testing service.

  When you say shared printer is it connected via USB... then it may never work.

  If the printer has network and connected by ethernet or wireless, it is quite different... you just need the correct printer software.

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• HP Photosmart C6280: problem scanning using HP Photosmart C6280

  All of a sudden my all in one HP printer displays "No. Scan Options" and the HP Solution Center cannot find any HP product installed on my PC, although I am still able to print.

  I found the help section relevant on the Web site which shows the topic "no option on HP Photosmart C6280 scan using Vista" but if clicked, no documents appear, the only question asked was useful document? !!

  Hello @CovBoy,

  Welcome to the Forums of HP Support! I understand you can't scan with your HP Photosmart C6280. When you try a scan of your computer that is running the Windows Vista operating system, you get an error message "no scan options".

  I see that you were able to find the document for solving the problems, but it does not open for you. Try clicking on the link below and follow the steps listed, the same steps apply:

  Message "No Scan Options"

  You are now able to scan or you still get an error message? Let me know I'll watch for your reply.

  Thank you for being a part of the community of HP. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

• Book of Mac: cannot scan more.

  I have a C4680. Cannot scan more. What could be the problem? Then I tried to download a HP drive, thinking that he could solve the problem. The display shows: click on 'Download' to start the download. But where is the button "Download"?

  Thank you.

  Hi @Sky1 ,

  Welcome to the HP Forums!

  I see that you can not scan with your HP Photosmart c4680, on Mac OS X 10.10. I'm happy to help you!

  For this printer on Mac OS X 10.10 it there's no full feature software and drivers from HP. Only a generic driver that is built into the operating system, as described in this guide, HP printers - install Mac printer driver using Apple Software Update.

  To scan, you will want to go through this post, Re: iMac OS X 10.9.3 Scan for iMac driver for HP OfficeJet Pro 8500 a A910a does not appear to be, by my colleague @Sunshyn2005. Even if this post is for a different printer and operating system, it will always apply to your situation.

  I hope this helps!