Pictures of the blackBerry Smartphones getting the 9500 phone...

I have read a few posts on this and it seems a common problem but the solutions don't seem to work for me.

When I try to get pictures and videos from my phone, none of the programs on my pc can find them or the locations of the files. When I use the plug and play the only folder that appears is the music.  When I check the properties of the images (on the phone) the location of the file indicates that there should be a few extra folders...

Any help would be appreciated!

Thank you very much


Tags: BlackBerry Smartphones

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