Portege R500 fan turns and freezes

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• Portege R500 suddenly turns off, restarts

  Scared near death of my 16 month old Portege R500 running XP Pro.

  Symptom: It suddenly shuts down while I work - the screen turns white (black - although a fraction of a second of vertical - I think - lines), then it starts again. When it restarts automatically, I get a notice from windows saying that my system has recovered from a serious error. What happened three times in the last month. I can't be sure of that, but I think that in all cases, I was working in IE - version 6 and now upgraded to 8 (which keeps freezing upward in his own right, but seems not related). It seems to happen completely randomly and not at any relevant time as starting a program or something.

  QUestion: any experience? Anyone know what is happening? My hard drive is going to die, or is it just an overheating?

  Note relevant potential: 36 to 40 degrees celcius here for the last 8 weeks. The computer is so hot that you can fry an egg on it. It is on a raised platform and let him NAP for an hour or two after lunch. Two of us sit with a fan on us. We use an external display.

  Thank you in advance.

  > It suddenly shuts down while I work - the screen turns white (black - although a split second of worm)
  > Note relevant potential: 36 to 40 degrees celcius here for the last 8 weeks.

  Well, the high temperature might be the cause of this behavior.
  And of course, that could happen often in the summer while a higher outside temperature.

  I think you should check the cooling fans.
  Spray compressed air to remove dirt and dust from the fans.
  Ensure that there is enough free space around the laptop to get properly air circulation.

• Portege R500 - fingerprint reader and SD card reader does not work

  Hello

  I hope someone can help me.

  I bought an opportunity Portege R500 (the warranty is still available until 12/2010) and set up with Windows 7 Home Premium.

  I installed all the drivers for Windows 7 from the specific model support page. Driver Vista have been installed for all drivers, which are not available in Windows 7.

  If everything works fine, except the fingerprint reader and the sd card slot.

  Fingerprints: I tried al a lot of drivers, even that of the R600 and R700 (such as proposed by someone here in the forum). When I run the Toshiba fingerprint utility, a text box tells me, that there is no connection with the sensor. Authentc software does not work either.

  SD card reader: I tried several SD cards from a card SD 2 GB simple and old (but functional) Kingston. According to the Director of devicce, the driver is correctly installed and running.
  The blue icon next to wireless light turns on and after a "long", a message box appears and asks me to format the card. It takes a little longer and then I get the massage, the card cannot be formatted. I tried the same procedure with a SDHC card 4 GB and a Micro SDHC card in a SD card adapter. Then of course the cards are identified but not usable and formatted.

  There are several reports of other users of the internet, the locations of sd card in computer models laptops different toshiba have problems under Windows 7.

  The two problems have emerged as well under Vista. My hope was, this upgrade to Win 7 solve poverty. Unfortunately remain the problems of th I have Win 7.

  Thanks in advance,

  Michael (Germany)

  Thanks for the feedback second
  By the way; It is a forum for user to user in this community, everyone is trying to help everyone, so if someone wants to say that he would be able to help, then you will get a response from such user maybe you should also pass a few simple threads in this forum and might help other users as well?

  Tip; BIOS update and setting BIOS by default (with F9) can solve many problems... it's worth a try...

  By the way; Win 7 is able to update the drivers automatically. I recommend that you run an update in Device Manager and let windows search for the update.

  I ve got another laptop and installed Win 7 as well. The card reader Vista driver has worked for me on Win 7 OS just a tip

• Portege Z830 - fan noisy and almost always running

  My new Portege Z830 has the issue of noisy fan and almost always running which has been said here before.

  Recommendations were that we download bios 1.6. But I checked and that the version is already installed on my machine. I also adjusted the power save mode battery parameters as others have suggested. But that made no difference,

  All the other tips has been give in technical language far this beginner.

  If anyone has any suggestions they might put in words of one syllable and the step by step instructions, I would be eternally grateful. Thank you.

  I found also two documents from Toshiba on exactly this topic and as saying that update BIOS version 1.60 or higher would solve the problem

  Portege / Satellite Z830 high cooling fan speed.
  http://APS2.toshiba-tro.de/KB0/TSB23039P0000R01.htm

  and

  How can I improve the control of the FAN on the Satellite and Portégé Z830?
  http://APS2.toshiba-tro.de/KB0/FAQ22039H0002R01.htm

• Portege R500: Fingerprint Software and VIsta SP1 problems

  I encounter another problem which seems to be related to the fingerprint software. If I install the software, no issue arises. Once I register the fingerprints, the system slows down. Same clang of the other computers in the domain, in that I am, the response slows down gradually and then fails several times, before becoming inaccessible.

  Then as Exlopre crashes after a while. If I can stop the command, it hangs at the screen bright blue vista saying "logout". Then, the only way to turn off the computer is by holding down the power button.

  I log back in again once, unregister the fingerprint and all works well.
  Any idea? Thank you

  P.S. The software and drivers Vista SP1 and Toshiba are fully patched/updated

  Hello

  I am interested in your question, you are connected to a domain and use the fingerprint software in the network?

  Well, how it works in the Working Group?
  Have you noticed the same slowdowns system using laptop computer not connected to the network?

  Please check this because I guess that there is local connection between domain parameters (server) and your stored settings on the R500.

• Portege R500 - Upgrade processor and RAM

  Can I put in my proceror R500 and RAM?
  Is possible? If Yes, how can you procesor I used?

  Robert

  Hello

  You can upgrade the RAM.
  You can use the DDR2 667 MHz (PC2-5300) or 533 MHz 200 - PIN SODIMM modules.
  You can use a 1 GB RAM module this is the max!
  There is also an internal RAM which can be removed if only one slot is expandable!

  With regard to upgrading the CPU.
  Usually it s not advised to replace/upgrade of the processor because the BIOS has not been tested with other processors

• Portege R500 - CPU jump and stick to 100%

  I had a problem with my laptop for the last 6-8 weeks, and it would be great if someone can suggest a possible cause/remedy.

  I have a 10 month old toshiba R500 protected (processors Core 2 Duo 1.7 GHz, Intel GMA graphics, 2 GB of ram, 120 GB HDD, Vista)
  It was useless. I already had 2 discs and a new hard drive.

  The problem seems to arise every 2-3 weeks between episodes of the laptop works very well.

  What is happening is the CPU at least 90-100% and stay there for between 2 and 10 minutes.
  Of course, this slows down the computer, but it never breaks down.

  I tried to refine what is the cause, but this happens when two itunes. Outlook or IE are open and arrived with them all open, or open one at a time. This has really left me stuck for what might be causing this and other suggestions of people to another too many open windows, too flash, etc. were not much help because of the many culprits.

  This happened only with itunes open on its own.
  This seems to be the most frequent cause, especially when playing music or sync an ipod/iphone.
  I have all my music on an external drive that could possible was a factor? who knows?

  I managed to note the below information from the Task Manager:

  Process window:
  ITunes is to 36 in the CPU column with 110,00 k in column memory

  Window of performance:
  CPU: 100%
  Memory: 1.24 (of 2g of memory)
  Pagefile: 1815/4313

  If anyone has any suggestions as to what I could try that would be great. People suggest the factory resets and try xp and not vista so much, but if there are other suggestions out there I'd love to hear them!

  See you soon

  > That persists after a reboot, reboot takes about 20 minutes.
  The restart should not take longer than 2-3 min in my opinion, that your operating system is simply confused upward

  I've seen other discussions about the BISO update and it seems that this problem is related to the operating system that you are confused.

• Portege R500: Profile Migration and a problem with the utility of fingerprints

  Hello, here have done an upgrade of Windows (Vista to 7).
  To be more precise - I installed x 64 version, so I had to do a clean install.
  After the instalation I partially copied my old profile to the new structure.

  When I'm trying to enroll fingerprint for the prints stored on the old system there is an error that already exists in this schema, but store the new works correctly. I am not old fingerprints for the management, or export them - it is possible to clean this memory of the tools?

  See you soon,.
  Radek

  Hi hcsradek,

  try to clear all of the fingerprints...
  remove all visible zeros and restart...
  If you're lucky, the other stored where went too!

  I don't know if a tool exists to make this work...
  If anyone has such a tool which can only be a servicepartner...

• Portege R500 software fingerprinting and

  I uninstalled software fingerprints Toshiba R500 formula, because his becomes unnecessary, after the third hibernation does not allow the user to open a session, it must perform the hard reset on R500.

  Thank you for writing about your experience.

• Portege R500 - DVD is no longer working

  Someone at - it ideas why my DVD drive has stopped working?

  I have a Portege R500 - 11 c and in Device Manager I have a yellow exclamation mark against Bus USB controllers / USB Mass Storage Device
  When I click through for more details, he said:

  Location: Port_ #0004.Hub_ #0005

  "This device cannot start. (Code 10)

  Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available. »

  Search for Solutions has the answer.

  It is strange because it is power to the player, when I put a disc in I can hear him pull up, but it becomes visible to the machine!

  Pointers would be useful.

  see you soon,
  David

  If a yellow exclamation point appears in the device, close the USB hubs\controller Manager, then a USB driver problem would be possible.
  In most cases, a new installation of USB might help to get rid of this annoying problem of USB.

  -Remove and disconnect all external USB devices that are connected to the laptop.
  -Go to the Device Manager and remove the USB hubs and USB controllers.
  -reboot the machine.

  New OS reboot should reinstall USB drivers, and the operating system should recognize the USB ports again. After this short intervention, connect the external USB CD. DVD player and check if it would show up in my computer

  Good bye

• Portege R500 - freezes and does not

  Hello!

  a few minutes ago my laptop fixed, that he was not answering anything, even a movement of the mouse and I could hear the sound strange from the lower left as something began to turn and then suddenly stopping with the 'yyyyk' sound and the CD/DVD drive is located on the right side so it was that for sure , but the sound was somewhat similar.

  After a minute or so of spinning and stop the screen went black, then he turned blue with a text very quickly so that I could read only that Windows found a problem the laptop rebooted and then flashed blue screen again, after that, it went black and I could choose only to repair using the Windows cd (but I left it at home so I could not) or start Windows normally, so I started it normally, and it seems to be great so far.

  The strange sound of spinning, I heard only once before but the laptop was just a bit slow but do not freeze or restart has occurred and it happened months ago so I thought it's nothing serious. The laptop is 6 months old, warranty, with the original software and I treat it gently (never fallen etc.). Nearest authorized is way far from my place and I can't be left without the computer right now (review session).

  What can I do to check the laptop by myself (I don't want to take it apart, I'm a girl)? Maybe some software that I could run and it will report errors? Any ideas what was that noise? The first thing I though about was the hard drive so I already started to save my valuable data...

  Thx for any help/ideas :)

  > The laptop is old, warranty, with the original software for 6 months and I treat gently (never fallen etc.). Nearest authorized is way far from my place and I can't be left without the computer right now (review session). What can I do to check the laptop by myself (I don't want to take it apart, I'm a girl)? Maybe some software that I could run and it will report errors? Any ideas what was that noise?

  Such sound could be developed by the different parties.
  Usually it's not easy to say exactly what's wrong.
  In most cases we can only assume (as the pyoc1_1 of the user), but these are own personal suggestions.

  The strange sound could be developed in HDD or cooling module.
  As Luke proposed, the HARD drive can be tested using the Drive Fitness Test software but the cooling modules can be tested in only by a Toshiba ASP.

  I understand that the nearest ASP is very far, but I think you should always communicate with guys in order to get more details how to handle this problem. I mean the laptop is under warranty, so everything should be done for free.

  I highly recommend containing the ASP in your country.

  Welcome them
  Jeffrey

• Portege R500 - low volume with Win 7 and Realtek driver

  Hello

  I have now installed Windows 7 on my R500 to prepare for the end of Windows XP to life.
  I've experienced this now with Windows 7 sound does not really work.

  Build-in speaker does not work and a speaker connected to the outside with amplifier can get just a little sound in the maximum amplification I googled and saw many people having similar problems.

  Does anyone know if Toshiba has a solution for this?

  Other people with laptop computers Portege have the same problem?

  Thank you
  Markus

  AFAIK the Portege R500 supports Realtek ALC262
  I googled and found some people having problems with low sound volume on other laptops from other manufacturers using the piece ALC262

  But I found the solutions :)
  Download the utility of small noise turn Mute Off after upgrade to Vista
  [Its utility to turn Mute Off | http://support.toshiba.com/support/viewContentDetail?contentId=1671893&pf=true] and unzip it with WinRAR or WinZip
  You will find a small file called "MuteOff". Run this file as an administrator and check if your sound would work.

  Note: All drivers should be installed as well as the Realtek audio driver.

  Your comments would be appreciated

• Portege R500-11Z: how to use the external mic and hear the internal speakers

  We have a Portege R500-11Z running XP and want to use Skype with an external table microphone and the internal speakers.

  When connect us the microphone to the Jack MIC the Portege, built-in speakers cut out!

  How to use an external mic and still hear the internal speakers?

  Hello

  > When connect us the microphone on the Portege, built-in speaker MIC Jack cut!
  Are you sure you used the microphone port and no headphone port?

  Have you checked your settings Audio from Skype?
  There is an option called ring through the speaker too or something like that.

  Please also check the Realtek HD audio Manager in Control Panel.
  There is a tab called Audio i/o.

  Usually, you can change the connector settings, by clicking on the small key-tool icon.
  Disable the option called Mute rear output when plugged headphones before

  As you can see is called headset and not so I m confused a little bit why the speakers are turned off when you connect an external microphone.

  By the way; There is also a tab called micro.
  Check if the two options that reduce the echo and noise are OFF

• Portege R500 - cannot remove the password user and supervisor

  Hoping someone can help me with a problem,

  I voluntarily put a password for user and supervisor on one of our Portege R500.
  I know what the password is, but I just want to remove so that I am not prompted for the password whenever the laptop is turned on.

  I seem to be unable to disable this feature, which is a problem that the laptop is about to be reassigned to a differnet use that would be impractical for users to have to put a password on startup.

  He must have a way to disable the password requirement.

  Of course, you can disable this password. Just use the same way you used to.
  It can be done using Toshiba Assist > Secure. You used this way to get into these options, you?

• Portege R500 driver CD turns but not recognized

  Hello

  I have a Portege R500 in 8 months and 3 months ago, CD drive disappeared from the Device Manager and despite fiddling with the registry file (don't remove the top filter, there was no lower filter) is still u/s.

  I think the problem is a driver like when it starts it constantly tries to turn the cd before you go start. I use a dynadock to connect to my lan work.

  Any help gratefully received.

  Have you tried another OS (for example, a live recording of ubuntu)? We know at least that it is a hardware or software problem...