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• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• OfficeJet pro 8000: Officejet pro 8000 prints the part of the document

  Have a problem with both networking Officejet pro 8000's. If you print a paginated document 4, printing two pages and stops, then 2 minutes he feeds a white sheet of paper in the printer, the printer hangs then error light on, who need to power cycle to restart. The network is in a school, unused printers for a few weeks, before now, they both work as it should.

  This problem is with a laptop with free Wi - Fi. However, even 4-page document sent to another that officejet pro 8000 prints as it should, and prints as it should when sent to a photocopier.

  The network of small schools there are ten computers wired to office, after trying to print from one of them, the same problem occurs with 2 of 4 pages printing, then a white sheet, then the printer hangs. This desktop computer will also print the same document on the photocopier without problem.

  Not very well where to go with this, help please!

  Problem solved, simply wanted the new cartridges!, but what I do not understand why the part of a document of four pages would be absolutely fine print, all the colors print as they should, then stop and hang. Power cycle printer, exactly the same result. Exactly the same on both 8000 printers?

• Problems when scanning double-sided printer Officejet 8600 Pro Plus

  Hello everyone

  I recently bought a printer HP Officejet 8600 Pro Plus (CM750A n911g)

  I am facing difficulties when more than one original double face scanning by ADF.

  A single page works fine, but with several pages it works in about 10% of cases.

  This is what is happening.

  In normal situations, side of first page the page is parsed, page is hit, second side is scanned, new page flips and ejects the page.

  But there are times that when the first side is scanned the first page is fed into the ADF, the second page we begin to slide into the ADF, because the upper feed Dungeon rollers turning at this time here in time.

  For the moment that first page trying to flip the machine 'sees' the second page and decided to eject the first page without analyzing the second side. It begins directly to scan the first side of the second page. (image is reversed 180% because the machine "thinks" it is the second part of the first page)

  This is happening (not always, sometimes some pages are treated as it should be) up to the last page.

  Last page is always correct, since there is no next page more to disrupt the process.

  Anyone know what to do to avoid this behavior? The paper used is normal paper 80g.

  I installed the latest version of the firmware in this machine (CLP1CN1304AR)

  I'm starting to think that this could be a bug software and superior power rollers run too long.

  I've tried different settings and this happens when starting a scan of the computer, but also when starting a scan of the screen touchscreen printer.

  Thanks for any answers

  Kind regards

  Ronny

  This one is over.

  For those who might be interested, he has focused on the machine.

  Machine update itself to works and always the latest version of the firmware very well

  Good bye

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 6230: Print head: missing, defective or Incompatible

  

  I have a 3 month old printer Officejet 6230 Pro who now will not be printed.  I get this message: "print head: missing, defective or Incompatible.

  I tried:

  (1) the printer reset

  (2) I have genuine HP cartridges

  (3) removed, cleaned and replaced cartridges

  (4) Firmware update

  I cannot perform a "print head cleaning" or something like that.  I get the message "printer is busy. Try again later. »

  What else can I try?  How can I get this printer working again?

  This problem has been resolved.  Chat with support.  They ship me a replacement printer

• Need Vista drivers for HP officejet pro 8550 printer

  whenever I try to load the disc, he returned with it is not compatible.

  * original title - attempts to load a wireless hp officejet pro 8550 printer *.

  Hi Gina6759,

  Please see the following link for the HP site where you can download the latest software/drivers for your printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&lang=en&product=3752462&

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• inside printing with HP Officejet Pro 8000 prints pages out of order

  When you print a 3 page document with my printer HP Officejet Pro A809a print 'two-sided' setting, it prints page 1 to page 3 on the back, then page 2 on a separate sheet. How can I get the printer to print documents duplex in good condition?

  Hello

  You can check the printing preferences and duplex settings, see if you can change the order in this way.

  Set printing preferences and print

  1. In the menu file printing program, click print .

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• My HP Officejet Pro L7680 print a blank page before every PDF print job

  My HP Officejet Pro L7680 print a blank page before every PDF print job, regardless if it's a PDF I create or a tht is sen for me.  All PDF files behave in the same way. The Document is good, but its annoying to have to go out the blank sheets and put back them in the printer.

  Hello @RMorley,

  Thank you for visiting the Forums from the HP Support! I understand that when you print pdf documents on your HP Officejet Pro L7680, it prints a blank page.

  There could be a few things gong here, we will make sure that you have not configured it to use a separator between the draw sheet:

  1. go to your devices and printers

  2. right-click on your JO L7680

  3. navigate to printing properties

  4. click on the Advanced tab

  5. click on the Separator Page

  It was empty or was there something put there? If something is listed here please delete and apply the changes.

  If there was no set of pages of separation, I would like to you to perform printing and scanning doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and characteristics of fix needed to solve many common problems experienced with HP print and scan the products related to Windows computers.

  The PSDR find something, let me know the results?

  If you still print the extra, please check the size of the paper, that is - this currently fixed at?

  Please let me the following information if you still get the blank page before prints:

  1. What is your current operating system, Windows or Mac and what version?

  2. What is the connected printer, USB or wireless?

  3. If you print from the internet or e-mail you get the blank page or documents?

  Thanks again,

• HP Officejet Pro 8000 printer range makes the vertical white lines

  My HP Officejet Pro 8000 printer makes white vertical lines around text and photos.  What can I do?  I use Windows 7.  As far as I can see, the print heads don't need to be changed. Cleaning them would help? If so, how can I clean them? Thank you.

  Hello

  You can try the steps listed in this document:

  Troubleshooting print quality problems

  Let me know if it helps