print queue

Similar Questions

• Failed to delete document of network print queue.

  We print to a HP LaserJet 5 using Windows XP.  2 positions are hanging in the print queue. Tried to remove Control Panel command several times and it shows just "deleting - printed" and "removal - print" in the State.  They have been here since yesterday, and we can not print around them. When I try to delete from the printer itself, it shows no jobs in the queue. I saw another post on the forum on this topic who advised to go to the print spooler, which I did, but then couldn't run the second half of the suggestion to go to the print jobs.  It is a network printer.  Any help would be greatly appreciated.

  Thank you!   The problem was that I had to go to the file server to perform this function - my brain wasn't getting this fact.  It worked - thank you very much for your help.

• DeskJet 3050: Hp deskjet 3050 print queue problem

  I have a problem in printer queue, a document won't delete my queue, so nothing will display.

  I tried everything off and under voltage switching without result.

  @Sheila48

  Try / consider:

  Restart the services

  Cancel print jobs in the print queue

  • Stop the Print Spooler Service
  • Delete the files in C:\Windows\System32\spool\PRINTERS
  • Start the Print Spooler Service

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• 4508 ENVY: ENVY 4508 firefox launched the print job hangs in the print queue

  Hello

  We have a desire 4508 connected via wifi to a laptop 10 (x 64) Windows.

  We downloaded and installed the latest drivers available on HP and printers generally LibreOffice, WordPad or Firefox (normal web pages).

  But there is a situation when printing fails and we do not know why: If we try to print accounting information for the bank account, the print job is displayed in the windows printer queue but it stucks and blocks the other print jobs. The only way to get the printer to work is once again the restarting the printer spool service and removal of the print job in the queue (which sounds easier than it is actually...).

  We already ran this 'Doctor Print' application provided by HP, but it helps not at all.

  Is this a known issue?

  Is it related to the driver or more likely a problem of the web page in question / feel?

  How can I get more information about what exactly is going wrong?

  Thanks in advance.

  Hi @pderichs,

  Thank you for showing interest in the Forums of HP Support!

  I noticed that you have problems printing to a bank statement of printing in Firefox. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  This looks like a problem with the site, the plug-in or the browser.

  Try to print from other browsers such as Internet Explorer, FireFox or Google Chrome.

  • What were the results?

  If the problem persists, I recommend you to reset your internet browser settings.

  Reset the settings of your Internet Explorer browser

  1. Close all Internet Explorer Windows or Explorer Windows that are currently open.

  2. Open Internet Explorer by clicking on the button start . In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

  3. Click Tools and then click Internet Options.

  4. Click on the Advanced tab, and then click Reset.

  5. Select the check box delete personal settings if you want to delete the browsing history, search providers, accelerators, home pages, and InPrivate filtering data.

  6. In the reset Internet Explorer settings dialog, click Reset.

  7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

  8. Close Internet Explorer.

  Source

  Reset the settings of your Firefox browser

  1. Type of topic: config in the address bar and press ENTER. A list of preferences.
  2. Find the print.print_printer preference (Note: this preference is missing in Firefox profiles where you have never used the printer.)
  3. Right-click (context-click) this preference and select reset. (Some users may have to reset all the preferences of print.printer for a particular printer, if this master preference reset does not solve the problem.)
  4. Restart Firefox and see if the problem is resolved.

  Source

  Reset your Google Chrome browser settings

  1. In the upper right corner of the browser window, click on the menu of the Chrome Chrome
  2. Select settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings", click on reset.
  5. In the dialog box that appears, click Reset.

  Source

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP 5530: HP 5530 won't delete print queue after printing

  5530 HP printer prints a work, but will leave the job in the printer queue.  It will not print another job, until it is removed from the queue manually.  How can I get the job to remove from the queue automatically once it is printed?

  Hello @G556,

  Welcome to the Forums of HP Support!
  
  I understand that you are experiencing print queue problems when you print to your HP ENVY 5530 e-all-in-one printer from your Windows 7 computer. I would like to help you to solve this problem today.

  Now, this question can go down to a conflict between your printer and computer driver or a problem on your computer Windows print spooler. The print spooler is the printing system built into Windows operating systems. It controls the printing for sending to printers. If there is a problem with the print spooler, you may notice different conflicts of impression.

  To begin, please can I you click here to run the Microsoft Fix it Tool. Once the site opens, under (2) select "Print, fax, scan, share and save. Then, under (3) select 'diagnose and automatically fix problems printing and printer'.  Select run now. Once you have downloaded the tool, please follow the instructions on the screen to run the FixIt tool. If there is no print or print spooler system issues this Microsoft Tool should fix it for you.

  If the problem persists, please can I you click here to download HP Print and scan of the doctor tool. This tool will be "difficult to print" questions for you. Any connection or software driver conflict must be detectable as printing HP and the doctor analysis tool will attempt to resolve these conflicts for you.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• Blocked print queue

  I have a 5520 Photosmare.  I tried to delete a file in the print queue, it does not however remove watch as "suppression."  It crashes me other files to print.

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the document has been deleted.

  Kind regards

  DP - K

• How to check the print queue in Windows 8

  Difficulty controlling the queue with your new Windows 8? Here's a great video on how to do it:

  Hope this helps to understand how to check the print queue in Windows 8. If you have problems, let me know, I'll see what I can do to help.

• HP Deskjet 3050 J611 series: I can't remove a document from the print queue

  My printer has an element 'stuck' in the print queue.  It got stuck when I accidentally turned off the computer until the print job has finished.  I use the "remote" printer, that is to say through the network. not with a printer cable.

  I tried to remove it, I went to the Control Panel, etc., I tried HP Support Assistant - nothing works.

  I tried to turn off the computer, printer and internet router for several minutes.

  The print queue of the printer says "delete", but it has been like that for 12 hours.

  I can not print anything else!

  Help, please!

  Yes, after the restart I had to go back in the case R Windows to run, and then in the print spooler and press start and the printer came back without the stuck paper.  Thank you very much!

• HP Deskjet Ink Advantage 4615: Printer is deleted when delete print queue of the printer in Win8.1

  I right click the "Delete the print queue" option in "devices and printers". Who deleted the default printer and also removed the icon of the printer. The system then made the fax printer HP 4610 series the default printer. I re - install from the web HP printer drivers, but the HP 4615 icon does not appear with the other printing devices in "devices and printers". In each application, I need to select the HP4615 now that the printer before I can print. If I click on "Add a device" or "add a printer", the HP 4615 is not picked up. If I select "printer queue", then it shows the HP series fax and printer HP4615. How can I get the system to display the HP 4615 icon so that I can make my default printer?

  @Pietcar,

  I hope you're well and welcome to the community of HP

  I read on how you had removed the icon of the printer Deskjet Ink Advantage 4615 of devices and printers and since then have tried to reinstall the printer, which does not have the icon back to the printers and devices section, leaving you to not be able to select the 4615 as default printer.

  Here are my suggestions, starting with:

  1. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Let me know what the results detected please. (Select difficulty printing when you run the PSDr)

  2. run the HP printer install Windows Wizard to find and install the driver "Full Feature" printers and software and go through the installation to see if there are errors or if the installation fails at any point.

  Check the devices and printers again to see if the printer icon appears. Also try to restart the PC to see if that helps.

  Please keep me informed of the result!

  If one of my suggestions, helped to reach a solution, I ask you to click on the button "Accept as Solution" please and thank you! If you want to send me a 'thanks' for my answer to help today, click on the thumbnails below.

  

• Example: Deskjet 3050 - J610: printer removes items in the print queue

  Please see problem posted on June 9, 2016 and thread support. Sorry, I don't know how to go on this subject but the problem that I've marked as being solved is no longer is. It it is possible to mark as resolved and to reopen the thread please let me know how and I would be glade to do. Essentially sent items to the queue printing are deleted until they can print. They show in the print queue and then are marked "delete." I ran Print ahd doctor Scan of my desktop PC, and he says that everything is OK with the printer. I can see what the ink levels in the printer, and it printed on the printer succcessfully diagnostic information when asked to do so. I can see all of the information on the model of the printer, the serial number etc. so it seems that the PC can see the printer. But it will not print emails or Word documents - while he has done it before. Problem seems to have started when I tried to scan a document in and it would not. Printer is connected wireless and has an IP address, it doesn't seem to be the firewall attached - I disabled the Anti Virus software and it will not print. It runs the Windows firewall good that cause issues? I disabled that too, but it did not help. I followed the intstructions given by Gemini02 a HP Support Agent and it seemed to solve the problem but it only did it once and then continued to remove items from the print queue. I also tried to turn off the printer and then the PC, left for a while and then restarted them and that seemed to work. He already showed the printer as offline and printing and scanning doctor fixed that but when I ran it but still it only printed once and then returned to the deletion of items in the print queue. Grateful for any advice anyone can offer please.

  Hi @Moonfire24,

  Welcome to the HP Forums!

  I saw your posts on how your HP Deskjet 3050 - J610 printer keeps deleting items in the queue in Windows Vista. And I'm happy to help you!

  Please try the steps in this guide, Print Jobs stuck in the queue (Windows), let me know what happens! (Even if the title of the guide may not correspond to your question, I think that the solutions will help.)

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this guide helps!

• How to clear the print queue on a printer hp x 6420

  How to clear the print queue on printer HP 4620?

  Hello

  From the desktop, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• DeskJet 3050 J610 series: printer removes items in the print queue

  Printer refuses to print despite printing and Scan Doctor saying it's very good.  Document appears very briefly in the print queue, and then disappears.  Printer has been reinstalled from the installation and the old version of the printer disc removed.  It is connected wireless.

  The PC can read information from the printer and print a diagnostic page, so mechanically, it seems fine.

  Grateful for any suggestions please.

  Thank you very much.

  Hello @Moonfire24,

  It is a great place to get help! I have read your message and that the print job is in the queue, then disappears. Please provide additional information. I want to help you solve this problem.

  I suggest you to check the security settings in the print driver.

  • Printers, right-click on the printer and on the left, click printer properties. Then click the Security tab.
  • Select 'Creator owner' and check 'All' to enable "Print" and "Manage Documents". Also there is an option for everyone if you decide to choose this one also. Depending on whether you have settings of the user accounts on the computer.

  If you're still having problems, clear the record of the spool and restart the print spooler, for see if this will help: How to clear current Print queue in Windows Vista & Windows 7.

  Please click the 'Thumbs Up' to thank me for my efforts! If this helps you resolve the problem you are experiencing, please click the "accept as Solution. Keep me posted. Good luck!

• Blocked C4580. I can't remove the last print queue doc

  Wi - Fi works very well, analysis and test page works well. a single document is blocking the print queue. I tried to remove it again and again. It's a web page, I think. It says "delete", but nothing happens, it will not disappear. Any suggestions? I use Vista.

  Thank you very much. I tried, but it did not work. However, the document was gone the next morning so it worked - just need to sleep on it!

• all-in-one Officejet 4215: cannot clear the printer queue in Windows 8.1

  (Sorry if I am double-posting.  "I'm familiar with the operation of the forums.)

  I have a new computer with windows 8.1 and a HP officejet 4215.  I followed the HP instructions to install the downloaded software of the printer and it says to test the printing: pqtestpage.png - it is now stuck in the print queue and will not erase, if it says it is deleting.  I tried to fix it and he just keeps showing me the same problem.  Can anyone help (I desperately need to do my taxes.)  Thank you.

  Take a look at this link from HP.

• Clear the print queue

  How can I delete a file if the status says deletion but still didn't delete?

  Hello

  Start > type services.msc

  Scroll down to print spooler

  Click with the right button on spooler and select stop

  Wait for Windows to stop the spooler

  Close the window

  Control Panel > printer folder

  Right-click on the printer icon, then select open

  Click file > cancel all Documents

  Close the print queue

  Restart the computer

  Remember back to Services.msc and restart the print spooler