printer/fax problems

Similar Questions

• LaserJet Pro M127fn MFP: Stuck "print fax page 1.

  I had to receive two pages of fax. After that the first page has come through it is stuck "print fax page 1. The second page is never good. I can't print anything. I already disconnected my printer and plugged in. When the rear connection, it uses the same throughout first fax page and gets stuck again. Happen from nowhere at least once a week for the past few weeks.

  Hi @cvsc ,

  I see that you are having problems with the printer stuck in an "Print fax page 1" error message when you restart the printer, it keeps printing the same fax. I would really like to be able to help solve this problem.

  I would like to do a hard reset to see if that will solve the problem. It's probably a little different then what you have already tried.

  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  I would say for updating the firmware of the printer. Here is the link just choose your operating system and select the firmware download. HP LaserJet Pro MFP M127/M128 series Firmware update.

  If you're still having problems, try to reset the printer. I'll send you another step to try in a private message to try.
  In the forum next to your handle name simply click on the envelope to see.

  If you need help, let me know.

  Good day!
  Thank you.

• M127fn LaserJet MFP Pro: Printer/Fax stuck on 'Printing Fax page 1'

  My business fax machine is stuck on a screen that says "Printing Fax Page 1". I tried to unplug it for 5 full minutes and it does not clear. How can I reset the printer/fax?

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Printer resets: What You Should Know by @Bob_Headrick

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  Please take a moment to read the privacy policy of HP to http://www8.hp.com/us/en/privacy/ww-privacy.html this privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online business is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

• 700 HP printer/fax machine: HP's model 700 printer/fax machine have a hard drive?

  Old sending team to the recycler. Is a HP 700 printe/fax model has a hard drive or whatever it is that records information?

  The answer is probably not, old inkjet fax machines had no hard drives, when you think about what they cost and what a hard drive costs as you realize there is no way that HP would put that expensive a part in a low-cost machine.

  If my post is solved your problem and click the accepted as button solution under him. In order to thank a technician for a post click the thumbs up button under the post. You can even click on the two buttons.

• Officejet pro 8600 digital fax problem

  Implementation has gone well, the new computer.  Met an acknowledgment of digital fax problem and somehow disabled.  Now the incoming fax print rather than stored as digital faxes.

  Help instructions are wrong.  You will need to re - turn on the digital backup function.  Help please!

  Windows 7, Lenovo thinkpad, using the USB connection.

  Hi @PennyDog1 ,

  Thank you for taking time in your day to ask this question on the HP Forums today!

  From your post, I can understand you have problems, get the set-up again digital fax.

  Here is a step by step guide to help out you! Setting up digital fax HP to save received faxes on your computer

  Let me know if it helps.

• HP printer/fax machine has suddenly stopped working

  Original title: the printer does not work

  my HP printer/fax machine went offline and stays there.  I checked the settings and changed the cable... ideas?

  You seem to have ignored quite some suggestions listed on the page linked by John Rubdy.

  If I had to guess, I guess that your problem caused by him having configured your printer to get his IP address of the router automatically (e.g. DHCP) and that the router has assigned a different IP address that has been assigned during the first installation of the printer.

  See "solution 3" to the page linked above.  Even if the driver of HP has a box to "always print to this device even if its IP address changes", it is much better to assign a static IP address to the printer, and then set the port to point to this address.  Choose an address in the same subnet (first 3 groups of digits are the same), but outside the range assigned by the router.  For example, if the DHCP server on the router assigns addresses such as 192.168.1.100, 192.168.1.101, 192.168.1.103, etc. assign the printer an address as 192.168.1.50.

  Steps to follow:

  • Print a network diagnostic page to determine which IP address has been assigned to the printer (see the printer User Guide for instructions)
  • Open the Configure Port dialog as described in "solution 3".
  • If the IP address in the dialog box, configure the Port is not the same as that on the Network Diagnostics page, that's the problem.

• How can I configure HP4500 all-in-one printer / fax?

  I need install a HP4500 while printer/fax machine, currently I have phone with answering machine, turn, telstra external modem and Hp, what can I connect what?

  As title, I have a HP printer/fax allin. at the mo I have phone with built in answering machine, turn, external modem for Telstra and the HP, what can I connect what?

  "Telstra modem" is far too vague.  Please provide the exact model.

  Your product has not come with a manual Installation Guide and getting started ? You have a specific problem?

  Your HP 4500 fax component must connect to a regular telephone line (not an Internet phone).  Because you have a phone with answering machine, you'll probably want to buy a fax switch so that your answering machine pick up incoming fax calls and vice versa.  There are several different types of these devices, so you will have to do a little research.  If your telephone company offers "distinctive ring" service (two phone numbers on one physical line), you can configure fax to detect such type of ringtone.  Otherwise, you will need to find a camera that responds automatically and switches to the fax if it detects fax negotiation tones. Or order a second phone line.

  Scanner printer parts (and) your HP 4500 can be connected to your PC, either via a cable USB or - if your "router" is also a modem - using an Ethernet network cable.  If you decide to start with a USB connection, make sure to install the software from the CD that came with it before connecting the USB cable.

• 5742 HPOficejet e-all-in-one: retain default printer Fax and Photo paper tray

  Hello.

  The printer keeps failing for FAX and paper in the photo tray.  How can I fix this in windows Vista?

  Hello @Vanessa3,

  Welcome to the Forums of HP Support!

  I understand that when you print from your Windows Vista-based computer to your HP Officejet 5742 e-all-in-one printer the screen 'Fax' is popping up and the incorrect paper tray / support is selected. I would like to help you today to address these issues. If the "Send faxes" window appears only when you print to a specific program, there is probably a setting must be adjusted under this specific programme. If this is the case, what program are you a victim of problems when printing?  If the 'Send of Fax' window is popping up under all programs that you print from your computer, it is likely that the wrong printer is selected as the default printer in the printers and devices window. Can I please you follow the steps below to fix this problem.

  Set the default printer:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one. This printer should display a green check mark above to indicate that it is the default printer.
  4. If your Fax-HP Officejet 5742 e-all-in-one shows like check mark on this subject, please right click on HP Officejet 5742 e-all-in-one (printer) and left click on "default".

  Once the correct printer has been confirmed as the default printer please test print to confirm that the 'Fax' problem is solved.

  Once solve us the problem of Fax, we will be able to adjust your print settings to confirm that your printer is configured to print on the correct paper and with appropriate support tray.

  How to check the paper tray settings:

  1. Click on the Start menu
  2. Select the devices and printers or Printers (you may need to access it via Control Panel)
  3. Under the Printers folder, locate your HP Officejet 5742 e-all-in-one
  4. Right click on the HP Officejet
  5. Left click on Printing Preferences
  6. On the paper/quality tab, make sure that the Paper Source is set to main tray
  7. Also, ensure that the media is set on plain white paper (if that's what you print on)
  8. Click apply and OK
  9. Close the Printers folder
  10. Try to print a document to confirm that your HP Officejet prints from the correct tray.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• All of a sudden my printer/fax/scanner/copier is as rigid and will not cut, print, scan, copy etc.

  my printer/fax, etc is HPOfficejet4500 Wireless-, he has never worked as a wireless printer, but I just connect.  This isn't my main problem today.  It is in power saving mode and I can't get out it works

  A simple reset should solve this problem immediately. Remove the power cord from the back of the printer when the printer is still on. Wait about 30 seconds and plug the power in. The printer should reset and return to normal operation.

• HP Envy 7640: Fax problem

  Whenever I try to fax, it first fax from my phone at home, creating a busy... signal help

  Hello @Fijilee , welcome to the forums!

  I read on fax problems you are facing your 7640 craving and I wanted to share my ideas with you.

  I suggest checking out the user's manual, go to page 111 and solve the problems of the fax, according to the instructions. If problems continue, call HP Technical Support directly to see what are the options for your printer from here.

  User manual - Envy 7640 p. 111

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• How to solve the single FAX problems

  After HP8600 is installed, what impression the network always goes to FAX instead of the printer. How to solve the single FAX problems

  Hello jim3258and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have problems printing and fax.  I'd love to try to help you, but I need some information first. I'm a link some HP Support documents below that will show you how to find the number for your product. In addition, please indicate what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information and the product number we provide you with accurate information.

  How can I find my model number or product number?
  Mac OS X: how to find which Mac OS X Version is on my computer?
  Operating system Windows am I running?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  Please let me know what you find.  Thanks for posting on the HP Forums!

• HP Laserjet Pro print FAX error messages M127fw

  My M127fw Pro Laserjet prints an error report anytime that the incoming telephone line becomes active.  It's a line for FAX use only, and there is never intend to use this to talk.  Given that any appeal could only be a robo call or a solicitation, a "No. FAX detected" printed report is UNnnecessary.  I would like to stop the printing of this error message.

  Hi @furstm ,

  I see that you have problems during the installation of the printer on a dedicated line and the printer will print a 'no. FAX detected' printed report when eventually comes a robo call or a solicitation. I would like to help you today.

  Select never to print Fax error report.

  Select the Menu icon on the screen of the printer, Fax.
  Select Fax reports.
  Select the Fax error report.
  Select never.

  This should solve the problem.

  Have a great day!
  Thank you.

• Cannot get Canon printer/fax to print with Windows 7. Shows only the fax dialog box.

  I have a Canon MX892 printer/fax/scanner and a new HP laptop with Windows 7.  It shows as Canon MX890 Fax in the peripheral area.  When I try to print, it displays the fax dialog box and will not let me print. How to recognize as a printer?

  Hi Lynn,

  Thanks for posting your question on the Forums of community of Microsoft.
   
  You did changes to the computer before the show?
   
  I suggest for the link and follow the steps in the article:
  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1
   
  Note: Refer to the link and install the latest drivers from the manufacturer's website.
  http://USA.Canon.com/Cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx892#DriversAndSoftware
   
  Also, contact the printer manufacturer for assistance.
  Reference:
  http://USA.Canon.com/Cusa/consumer/standard_display/support
   
  Hope this solves the problem.

• Samsung SCX4623FW printer, fax, scanner. It worked fine w / WndowsXP. I have recently upgraded to Windows 7

  I have a Samsung SCX4623FW printer, fax, scanner.  It worked fine w / WndowsXP.  I have recently upgraded to Windows 7 w / wireless to the printer.  Now, printer and fax work very well, but no connection to the scanner.  It constantly displays no message no connection available.  Does anyone else have this problem?  Thank you.

  You must install the full features of your cd of the printer software or the Samsung support pages, according to the instructions of samsung

• Print margin problem

  First of all, this is the first time that I post here and I thank you for your help

  .

  I'm on Mac OS x Snow Leopard and Acrobat 9 Pro.

  When I have a PDF without margin, if I print this document, I have the normal margin of the printer on 3 sides and on 1 I have a very large margin, 1 cm!

  It's a very big problem if I want to make a document duplex!

  It is not a problem of the printer, because I use a NRG MPC 2800 and I find the same problem on a black laser printer for desktop (brother).

  I think that there is a problem with Acrobat 9 and Snow Leopard. I found nothing on the Internet and I need a solution.

  If I print directly from InDesign, there is no problem. It is only with a pdf file.

  Please help me!

  After a trial, I see that if I print the pdf from a PC running Win XP, there is no problem. It is only with the Mac.

  Thank you for your help.

  Go to the website of the printer and download the latest driver for your printer follow these steps:

  1. After downlaod new file Installer driver
  2. go to Printer Utility or Pinter preferences system and Fax Control Panel.
  3. Remove your printer from the list.
  4. Open Driver Install and install.
  5. Restart the computer.
  6. Open the Printer Utility Panel or printer & Fax control this time, locate your printer (it picks up the new printer driver file)
  7. Open Acrobat and choose the new printer driver.

  then a test Page and see what happens.

  hoping to hear from you.