Printer offline will not be printed.

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• Office Jet Pro 8500 offline will not be printed

  Help, please! I can't get my Officejet Pro 8500 Wireless print. I had this printer since early September and did not it works wireless on my laptop with the exception by using the USB configuration.

  I have a Dell laptop that I had problems at the beginning to recognize the printer, but it does now. But when I go to print, I get an error message that the printer is 'offline' and I get another error message "failure of the document to print. I made sure that the printer is online via the Control Panel, printers etc. sequence. I turned off the printer and unplug the router, too which is a Linksys WRT350N Wireless N. But in vain. I have desktop Dell that is wired through the router works fine, just like two other laptops wireless HP and a Sony Vaio that print wireless. The last two under Vista, so that the Dell laptop in question runs XP Professional and the Dell XP desktop computer. I have the same problem with a HP C4500 wireless that works very well with all the computers in my house except the Dell laptop. Any help is appreciated.

  Sincerely,

  DeeDubb

  Yes, it's your problem.  VPN will not allow an accessory device network, including printers, while VPN is active.

• printer is offline will not return

  Hi, I'm not a whiz at it, HP C6280 printer all-in-one does, a couple or more times before all of a sudden it will go offline and I can't come back, before that I would like to send this printer for a hike and install it everywhere then it works until the next time it goes offline == well that didn't work this time , it is common or do I have to have a monster do - what should I do to fix (don't forget I'M NOT an EXPERT) and I really grope a lot in the computer

  He finds! has shut down all down unplug the modem, printe & power router also start up plug it all back soon it will work koos as if it might be something to do with the router

• HP printer 1200 offline will not be printed

  I had been printing, everything was fine. I went to print again, you message printer offline. It says also on the printer itself, check the ink cartridges. I checked, they seemed to be fine. I had no low ink warning.  I can't understand how to run again.  I even uninstalled and reinstalled!

  Hello

  Follow the steps mentioned below and check if that helps.

  Method 1:

  Run the printer Troubleshooter and check if it corrects the problem.

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Method 2:

   

  Please visit the HP document and check if that helps.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&LC=en&DLC=en&product=240978&tmp_track_link=ot_search#N4732

• My MX430 keeps going offline and will not print

  My MX430 is set up for wireless printing and keeps going offline and will not print.  I reinstalled the software several times, and it continues to be.  This is my only printer and is defined as the default value.

  Hello sallyb.

  Printer offline may indicate that the printer driver is not configured correctly.  Please, try the following to resolve the problem:

  1. click on start.

  2. click on Control Panel.

  3. click on hardware and sound.

  4. click on devices and printers.

  5 right-click the MX430 printer, and then click printer properties.

  6. click on the Ports tab.

  7. make sure that the check mark is on the port that begins with CNBJNP, then click OK and try printing.

  If the port CNBJNP was already selected if please try right click on the MX430 printer and click on see what printing.  When the queue opens, click on the printer and uncheck on use printer offline by clicking on it, then try to print again.

• Printer is offline and will not print documents

  Printer is offline and will not print documents, the rocker switch "Printer offline" option is not available and it is constantly check on 'printer offline '.

  How can I fix this so I can print the necessary documents?

  Hello destiny.

  Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

  The description of the problem seems a little unclear and I wish I had a better understanding before you start working on it. I would be grateful if you could help me with more information.

  • Is the printer connected directly to the PC or it is on a network?
  • What is a printer wired or wireless?
  • What is the brand and model of the printer?

  Try the following and see if it helps.

  Method 1: Disable Antivirus

  If you have installed any third party such as antivirus or firewall security software, I would say you temporarily disable and check if it works.

  Disable the anti-virus software

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attack.

  Method 2: Update the drivers for your printer.

  For more information, see these links:

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  
  Method 3: Restart the print spooler service.
  You must be logged on as administrator to perform these steps.
  a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type administrative tools, and then click Administrative Tools.
  b. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  c. right-click the print spooler service and then click Properties.
  d. on the general tab, next to startup type, make sure that automatic is selected.
  e. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation,
  type the password or provide confirmation.

  If nothing works, then manually add the printer to the local port and check.

  Method 4: Manually add the printer to the local port.

  a. go to control panel and click on devices and printers.
  b. click Add a printer, and then select Add a local printer. Click on create a new port. The default value in the drop-down list is Local Port. Don't change that.
  c. click Next.
  A dialog box appears for you request that you enter a port name. Type the name of \\computer name\printer.
  d. type your user name and the name of the printer (name \\PC\printer)
  e. click ok and exit.

  See also:
  http://Windows.Microsoft.com/en-us/Windows7/share-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/file-and-printer-sharing-frequently-asked-questions

  Hope this information was useful. Let us know the results once you have tried these methods. We will be happy to help you further.

• Printer has gone offline and will not now come online

  I have a printer HP laserjet P1600dn running on a hp with Windows 7 {64-bit} touchsmart520.  The printer is online when I went to bed last night; She is now in offline mode and will not come back on line.

  First thing I tried was to change the USB port.  Without success.  Then I changed the usb cable.  Without success, I pulled the power plug, waited 30 seconds and plugged in.  Nothing.  After each step, I restarted the computer.

  I am at a loss.  Someone at - it any other ideas?

  Hi eyore15,

  I understand that your LaserJet Pro P1606dn went "offline" and now you can't get the error cleared. I will do my best to help you with this problem.

  In this document for "Printer is off-line" Message appears on the computer and the HP printer does not print, are steps to resolve the error offline.

  I hope this information helps, please let me know how things are going.

  Thank you

• My 8600 remote hp printer will not print. It keeps telling me offline. It was working fine before.

  My HP8600 Wireless will not print. It was working fine. Now he tells me offline. The offline icon is disabled. I unplugged the printer and the router. This does not solve my problem. Help

  Hello

  1. have you made changes on the computer before this problem?

  2. do you get any error code or error message?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the HP print diagnostic utility and check if it helps.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02114788&cc=us&DLC=en&lang=en&LC=en&product=303753

  Method 2:

  Run the fixit from Microsoft Fixit article and if that helps.

  Problems printing and printing errors:

  http://support.Microsoft.com/mats/printing_problems/

  Method 3:

  Try the steps in the following Microsoft article and check if it helps.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer: http://support.microsoft.com/kb/2027593

  Method 4:

  Try the steps in the following Microsoft article and check if it helps.

  Printer in Windows problems:

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  And also see the following Microsoft Technet article.

  http://social.technet.Microsoft.com/forums/en/w7itpronetworking/thread/0cfa31d7-B44B-4241-aa31-d0ae9f0a2112

  Hope the information is useful.

• 6500 went a printer icon while offline connection-not on the screen

  just got by impression-5 minutes later when I tried to print again, it will not be printed denounces in offline mode

  have win 7 - its plugged into usb port

  I tried hps solution 1, 2 and 3 tried print and scan doc

  checked to make sure everthing is plugged

  tried to restart thanks

  Hello katt6,

  I understand that you receive a message saying "Printer offline" using the Officejet 6500 a. I will do my best to help you! Please make sure that you followed all the steps in this document from HP "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7

  Please post your results, I will be looking forward to hear from your part have a good night!

• HP Envy 5660: KP want 5660 will not print envelopes

  I just started to try orint envelopes, but my printer HP Envy 5660 of four months will not be printed #10 or other envelopes.   Machine prints letter size and scans OK but no joy with envelopes.  The value wraps #10 and the loaded paper envelopes.  printer starts to take the envelope then freezes with a "thud" sound and displays the following error message:

  Paper size difference «»

  Detected by the printer paper size does not match the selected paper size. »

  I re-downloaded and installed the latest version of the HP 5660 software, still no joy, as above.

  Very frustrating!   Should I have a defective printer?

  I thought about it!  HP will be happy to lnow that the problem was not with the printer HP 5660.  It is with my need to learn how to configure Word 2003 to print envelopes with this printer.  After several visits to help offline in Word 2003 is included on my machine, I have found how non-intuitive to envelopes that run with the 5660.  It evolves your envelope and the graphics setting in tools/Word/letters and direct mail/envelopes and labels/add to the document and then saving them as a Word (.doc) document.  Then, to get the envelope to print, load the envelopes into the printer, then press file/print and then (totally intuitive) configured to print the "current page" or page # 0.  For successive envelopes, you edit the address if necessary in the Word document and then file / print... again.   It seems to work like a charm!

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• My refuses to officepro 8000 wireless to wireless. Today, he doesn't will not even print at all. Help!

  I have had this printer for some time - he gave me hours of grief. Island only way we could use it was like a device fully connected by USB.

  Yesterday I finally managed to do what it is supposed to be: a wireless printer, so that the family do not come to me to print. Today there tell me that it is offline, disconnected, is found on the network. I am so sick of trying to probe on its depths. I have a suspicion that it's to do with IP addresses or some sort of internal conflict - possibly as a result of a previous effort when installing wireless.

  Someone at - he of the clues as to what I can do to sort out this mess? It will not even print me a test page now...

  Try here for help.

  Printer does not keep the wireless connection.

  http://support.HP.com/us-en/document/c02817031

• After update to Firefox 32.0.3 print dialog box will not apear in Win7Pro/XP after awhile, but a restart of Firefox will allow him to appear again...

  After update automatically to 32.0.3 Thursday last Monday on the computers of all of our employees and boss both Win7 pro and XP pro, we saw Firefox sessions that will not bring the print dialog box. The print preview dialog box will return but no button print or print menu to display the print dialog box. After you close Firefox and reopen the print dialog box works again for some time. Web sites that use boss and staff during a session are different and appear to be the cause. Firefox settings are at fault because simply restart of Firefox just solves the problem and no other web browsers or application has any problem with the display of the dialog box print at any time. Again, that has started on all computers as soon as 32.0.3 was automatically installed during the night.

  Thanks Guigs2,

  Our users done restaring Firefox so I couldn't get this info.
  Now, it seems that the issue may have been corrected in v33.

• New Photosmart 5520 will not print in black

  I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

  edgarlogcabin wrote:
  

  my printer hp 5520 will not print black

  The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

• Printer will not connect via USB

  HP lj1022 printer will not connect not not via the USB port after the installation of the new driver upgrade hp lj1020/1022 for Windows 7 (64-bit). Driver seems to install properly until the moment where he is asked to connect the USB cable. Then he hangs up. HP lj 1020 printer appears in the display to the dashboard as the default printer. Computer recognizes the printer as hp printer lj1022 but in another "device not specified Panel when and only when the printer is on and the USB cable is connected." When printing, nothing ever comes from queue.

  Diagnosis is only that something is stuck in the queue and remove the task from the queue, but does not. Diagnostic shows no problem.

  The lj1022 printer accepts data from two other computers, as well on Windows xP and using the same cables. Three other USB ports have been tested on the new Windows 7 computer without results. The USB ports on the Windows 7 computer accept keyboards, mouse and flash memories wireless dongle without problem. The Windows 7 computer also sends data to a printer wireless with no problems.

  Hi Rmhodgson,

  Run the following utility below.

  http://support.HP.com/us-en/document/c02073861