Printer Photosmart 5524 failure

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• Difference between printers Photosmart 5524 and Photosmart 5520

  6 months ago, I bought a printer Photosmart 5524. She had to be returned for repair and a replacement printer has been returned.  The replacement printer is a Photosmart 5520.

  What is different between the two models of printer? There are all the specifications of each model that highlight these differences that I could print?

  Thank you.

  Hello

  The Photosmart 5520 and 5524 are in fact the same product and its specifications are identical.

  Two devices are submodels of the same product series.

  You can find the specifications below, as you can see listed the same features apply to both models:

  http://support.HP.com/us-en/document/c03241207

• cx047b: photosmart 5524

  Hello

  I had a few very ink for my printer and I pput them across properly.

  but now the screen is coming say one or cartirdges more seem to be missing or corrupted install or replace cartridges affected. It shows that the blue and black.

  Ive tried everything to get out them and clean the inside and re from my printer after 30 seconds or more. but it always comes up with the same message.

  can any help me I am in great need to get this printer I have paper work to print and everyone I know the printers is absent on Holiday or busy reallly

  Hi!, fkad123:

  Welcome to Forum!

  See this link... http://h30434.www3.HP.com/T5/LaserJet-printing/Photosmart-5524-Setup-problems-quot-use-Setup-cartridges/TD-p/2215315

  Or, try... http://support.HP.com/us-en/product/HP-Photosmart-5520-e-all-in-one-printer-series/5157533/model/5218821/troubleshooting/

• Photosmart 5524: 5524 Print Duplex

  Hi, I already bought HP Photosmart 5524. I had a problem with printing and double-sided scanning. After you print the first page, the printer pulls the page and it does not print. If I change manual double-sided printing option, the printer will work correctly.

  Hello, @marek30 - greetings!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you need to configure printing double-sided with your Photosmart printer.  Please follow the steps mentioned below and check:

  • Go to control panel - devices and printers.
  • Right-click on Photosmart 5524, then select 'printer properties '.
  • Select the tab "device settings".
  • Ensure that the "two-sided" is set to "Installed" rather than "Not installed" and save the settings.
  • Now, again give a right click on the printer icon and select "Print Options".
  • If a "Printing shortcuts" tab is available, select the option "Print on Both Sides" or «print double-sided (Duplex)»
  • If 'Print shortcut' is not available, click the "Layout", "Includes" or "Finishing tab", depending on which tab is displayed in your version of the driver.
  • Locate the "Print on Both Sides" or "duplex printing" menu or an option, then the option link or page flip depending on whether you want the document reads like a brochure or a Tablet and save the settings.

  That should do the trick. Let me know!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Photosmart 5524: MGP1CN1610AR update the Firmware on HP PhotoSmart 5524 on September 14, 2016 broke wireless printing

  I have a question which I believe is related to the MGP1CN1610AR firmware update that was released on September 14, 2016 and auto installed on my HP Photosmart 5524.  Since the update I can print is no longer my laptop Windows 10, or my iPhone with iOS 10.  I can, however, send an e-mail to my HPEPrint account and this shows with success - which proves that the printer is connected to the internet and WiFi.

  My network is provided by my BT HomeHub 5 with BT infinity.  The status of router, the printer displays intermittently as connected then disconnected.  This is since the update of the firmware.

  Is it possible to restore the firmware on the printer? OR is there a known solution to get my WiFi printing works again.

  Hi RTD_HPUser,

  Thank you for your answer!

  I'm glad you found a solution that worked for you. About the firmware, as long as the Web service is enabled, you can select the icon Web Services, settings, and then select printer Update, then the update is automatic, and turns off. This will prevent the firmware update on the printer.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope that answers your question!

• Photosmart 5524: Sweep ends only when go HP printer Asst. ; used to scan automatically

  Just for the last 2 weeks or so, when I go to scan a document to my computer with a Wi - Fi, the message ' computer does not, check network connection is displayed. I have virtue to solve the problem and the analysis, after going to the Printer Wizard, manage the scan of the computer, and then disable and then allowing once again the analysis to the action of the computer. Why is this and I go back to auto scan the prinetr again? Is this something to do with the recent Microsoft updates?

  Hey @Palmyra3,

  Welcome to the Forums of HP Support!
  
  I understand that you are not able to use systematically the "computer scan" function on your HP Photosmart 5524 e-all-in-one printer to your computer Windows 8.1. I would like to help you today with this problem of communication of intermittent scanning. Now, because you are able to go in and manually enable the option 'analysis of the computer' and it works fine (temporarily) we know that your software and drivers are correctly installed and that you have no such conflict of wireless communication. I think a background on your computer or a firewall program can cause the conflict of communication bidirectional scan.

  To solve this problem today can I please have you click here. When the page opens you will be taken to the paper Support HP for a computer"not found" or an error message "Connection error" message.

  The steps that I want you to pass by are going to be a little out of order that the document States. Please run through:

  Solution 5: Search for critical updates, hotfixes, and firmware:

  The only available for your printer update is update the firmware of the printer HP Photosmart 5520. If you click on the link provided you can upgrade the firmware for your printer and test again the front scan function.

  Solution 6: uninstall the software, run Disk Cleanup, turn off background programs, configure the firewall and then reinstall the software:
  

  Please start by step 4: turn off programs running in the background and again test the scan function. If everything works fine now that a program running on your computer background is at the origin of the conflict. You can leave your disabled if you want as the background programs. Programs on your computer will work fine, they just used automatically running in the background of your computer.

  If the problem persists, please browse: second step: delete unnecessary files and folders with disk cleanup, step 3: restart the computer, and fifth stage: Configure the firewall under Solution 6

  If the issue still persists, as the race through Solution 2: download a tool to fix the problem automatically

  Please let me know if the steps I have provided resolve your problem of communication of scan. Good luck!

• Photosmart 5524 duplex printing margins issue

  Hello

  Just bought a photosmart 5524 printer.  Everything seems ok to start, but have you noticed (with a previous user) who come to the margins when printing on both sides.

  It seems to be to reproduce the same problem as the previous user, but I followed the resolution proferred in this thread, and the problem persists.

  I am running Windows 7, get the number of Word and Acrobat Pro 11 13.

  I tried to change the settings of the printer, as suggested in the thread precedent, but if these are defined that only, I don't get the option to print on both sides.  If duplex is set, I have the option when I select print in the program, but the margins are narrowed.

  My apologies if this has been resolved, but the only thread I can find is the only one I want to talk and this does not seem to resolve.

  Any suggestions gratefully received...

  Hello! Welcome to the @JerryWest forums.

  I recommend that you check the link to the message below and read what Bob Headrick suggests the concern of margin print:

  HP Photosmart 5520 - how to set printer preferences to print at 100%?

  I hope that it helps, have a nice day

• Memory card for Photosmart 5524

  Can what memory cards be used with a Photosmart 5524?

  One of about 4 GB will probably, but more big can be useful.

  Hello

  Product support for the Photosmart 5524 page lists the specifications of the printer. Memory supported cards include "Secure Digital" and "Memory Stick Duo". For more information, you can view the product page here.

  Hope this helps,

• HP Photosmart 5524

  I recently bought a Photosmart 5524. When printing on an A4 format I discovered that the printed surface is about 9% smaller in width and height than the impressions that I used to produce with a Photosmart 5210. Accordingly, the A4 format page is not completely filled. Y at - it an explanation for this?  Is there a setting to adjust the print to the printer 5210 size?

  Hello

  The printer supported printing borderless up to Legal size, as shown in the specifications of the product below:

  The printer supports borderless printing up to 216 x 297 mm (8.5 x 11 in).
  http://support.hp.com/us-en/document/c03241207
  

  Below are the steps to print borderless on a Windows PC:

  1. Open the document you want to print.

• Using HP drivers seems not to recognize my photosmart 5524 and my mac turns 10.8.2 which is

  I'm Mac 10.8.2. Just replaced my printer with HP Photsmart 5524. The drive does not work as it does not recognize my system. When I try to get online HP drivers, it does not recognize the photosmart 5524 and offers no upodated software to download. Can I get the software update also? Or should I keep trying to download the disc that came with the printer and see what happens? Gillian

  Drivers listed in the HP Web site must be compatible and will help you to install the printer. However suggest you try to install the printer using the provided disks. Unplug the printer, and then run the disks, only when you receive a prompt to connect the printer to the computer using the USB connection or wireless and complete the entire upward. Link below will be a reference for you to download the latest driver easily for the printer from the HP website.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-103504-2&cc=us&DLC=en&LC=en&OS=219&product=5218822&sw_lang=

  Please update the State of the solution for assistance.

• Warning of Photosmart 5524 transport jam not clear paper jam

  My HP Photosmart 5524 seems to be in perfect working order but I can't move it beyond the 'Transport Jam' warning on screen.

  Have followed all the steps on the screen of the printer and the HP Web site.

  Mac OS x

  Running wireless printer.

  Thanks for any help.

  Hello @And1234 , welcome to the forums

  Check out the guide I posted below. If you have already tried all of the steps, please consider contacting HP directly to inquire about a replacement printer or a trade in option.

  A 'Transport Jam' Message displays for HP Photosmart 5520 e-all-in-one and HP Deskjet Ink Advantage 5520 e-all-in-One Printer Series

  Details of HP:
  If you call in North America, the number is 1-800-474-6836 and if you call outside the United States / Canada: click here.

  Best wishes

• is the new photosmart 5524 ok for my new hp 14 chromebook

  page asks the email address for the new printer.

  can I use own email or can I just make a new one for the printer only?

  Hello bppartner, welcome to the Forums there.

  I understand that you are eager to use your Photosmart 5524 with Chromebook and have a request by e-mail. You can use the e-mail address of printers. Please see the link below which helps to start.

  Getting Started with Google Cloud Print - click on add Cloud Ready printer - HP, on the left side of the page - click on click on the HP registration under installation instructions page

  I hope this helps!

  Take care

• need to connect hp photosmart 5524 to mac 10.58

  It is possible to install a software for printing on my HP Photosmart 5524 since my Mac OS 10.58 runs? The mac is too old to run any OS later

  Hey @chrisc9,

  Welcome to the Forums of HP Support!

  I understand you want to be able to install your HP Photosmart e-all-in-one 5524, printer on your Mac OS X 10.5.8 OS. Unfortunately this product is compatible with Mac OS X 10.6 or more so you will not be able to install the drivers and HP full feature software.

  However, you can try a different driver. I can't guarantee that it works, but you have nothing to lose. Another single driver will give you print capacity.

  First of all, you need to get your product on the wireless network. There is only a USB wireless installation for your printer if you would need to install the printer on an operating system supported to get on the wireless network.

  Once the printer on the wireless network, on your Mac OS X 10.5.8 computer you can:

  1. Click on the Apple on the top of your window
  2. Select System Preferences
  3. Select print and fax
  4. Under printing and fax more click the (+) sign to add a printer
  5. You should see your product in the list of devices. Select the printer, and then manually select the driver of the Photosmart C5200 series.
  6. Try to print!

  The C5200 is only a suggested driver. You can try another Photosmart driver but it's the driver that seems to have worked for other users. Once again, this is not guaranteed and will not support if you need assistance in the future.

  If you need to scan, you can configure the HP Eprint Mobile scanning application.

  Getting Started with ePrint for Photosmart HP 5520 e-all-in-one and WANT 5530 e-all-in-one Deskjet Ink Advantage 4510 and 5520 e - all-in - One Printer Series

  Scan to email app

  To summarize it all, your printer is not supported on Mac OS X 10.5.8 OS. However, you might try another driver for printing and scanning to email Eprint app for scanning. The other pilot is not guaranteed to work and will not be supported by the HP Technical Support if you need assistance in the future.

  Good luck!

• Routine Photosmart 5524 alignment every time I turn on

  My Photosmart 5524 new crosses his routine of alignment, print a page and then it scans whenever I turn on the printer.

  1 is this normal?

  2. can I pass this waste of paper and ink out and if so, how?

  Thank you very much.

  You have to fully complete the alignment process?  If not, it will ask again.  Try to reset the printer to its factory default and try again.

• Istall printer Photosmart C5140 depends on the SNMP response.

  All-in-one install the driver for a printer Photosmart C5140. It hangs on the answer SNMP screen. What should I do about it?

  Greg

  Hi Greg,.

  OK, it seems that there is a problem within the operating system on another computer, contributing to the failure of the installation. If you were not able to install on the new user account, it can be a problem where you may need to consider to backup your data on the computer and run a full system recovery before you will be able to get the printer installed on this computer. I would like to know what you want to do at this point?