Printer refuses to print

Printer that displays color cartridge is low, even if it has just been changed and this error occurs with the printer refused to print; even if I choose not to use black cartridge.

Error persists even if I restart printer only or printer and surge protector.
Also, sometimes, printer power on without the error and allow printing of a document and color print properly and vibrant but then the color cartridge error and nothing else can be printed. Troubleshooting doesn't help.
Is this a problem with my printer or cartridge?

Hello

 
1. What is the brand and model of your computer?
2. What is the brand and model of your printer?
3. what operating system is installed on your system?
4. you did it before the issue of any material changes or software?
5. do you get an error message or error code when printing?
6 have. what troubleshooting measures you tried so far?
 
Please provide us with more information about the issue so that we can help you better.

In the meantime, you can refer to the items listed below.
 

Looks like a hardware problem. Therefore, it is recommended to contact the manufacturer of printers and get it checked and make sure that this cartridge is positioned correctly.

Tags: Windows

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