printer says to load paper

Hello.  I just bought a HP photosmart 7520 seriously the printer.  When I go to print a photo from my iphone or computer, is it said to add paper to the printer, even though it has paper.  When I print something other than a picture of the computer or my phone, it works great.

Okay, so if this isn't guides, then it might be something else inside the printer or in the settings. I found a couple of troubleshooting guides that you can follow:

1. start by updating the firmware to the latest patches: http://support.hp.com/us-en/document/c03312867

2 turn the printer off for about 30 seconds, and then follow the steps in the "photo tray" section in this guide. Click on "Show all" and scroll down to the part of the photo of a document step by step attempt to clear this error

An "Out of paper" message

Hope that helps

Tags: HP Printers

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