Problem of Medical ID health with emergency contact app

IPhone 6: any attempt to add emergency medical Ref. contact. It goes to my contacts but they are grayed out and unselectable. What's wrong?

Another poster had a problem with the addition of people who were in their favorites. If Yes, try to remove the person from Favorites, adding an emergency contact and then adding them to Favorites.

What type of account, your contacts are synchronized on? iCloud? Gmail? Change?

Tags: iPhone

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