Problem scanning on Officejet 4500 G510g

I need to copy something immediately, but whenever I turn on the camera, it gives me the error "failure of Scanner. Unable to scan, copy or send a fax. "right after the message"warm up ".

SOLVED. The scanner was stuck and I had to do a minor surgery.

Tags: HP Printers

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    trishred, good for a later use HP made all our software and drivers available through our Web site. Just save the link below and if you need to reinstall the printer on this computer or another just select your operating system and follow the download instructions.

    http://goo.GL/d0mVS

    I am happy that this solved!

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    If you receive a message about no Scan Options, so it is possible that the software has not been activated for scanning with the printer.  Have you opened the Solution Center on the computer and tried to update the scanning to... settings in the settings tab at the bottom right of the window to the solution Center?

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    Hello

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    Although I appreciate the help, I was able to solve the problem in a different way.

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  • HP Officejet 4500 G510g-m it not install full feature driver software w/Solution Center

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    Hi djbillyd,

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    Follow this post from @SuperMario1 to remove the printer files from the registry.

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    You can also run the Microsoft Fix it Tool to the problems that programs cannot be installed or uninstalled.

    Let me know the results.

    Thank you.

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    If you use Windows 7, then you can consult the following articles:

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