Problem updating to a new laptop

I just bought a new laptop Asus X550C and out of the box yesterday. It was equipped with Windows 8 and like any new laptop, there also 99 updates that must take place. I tried, I opened the box to update, but it won't do anything. This includes Windows 8 updates, app and windows 8.1 updates. I can't download new applications without making updates and I can't download Windows 8.1 without the updates of Windows 8. My all new laptop is so pretty useless. The update screen would be just load forever until I had to turn it off. (I've been waiting for hours, in order to give him more time won't help) A few times I managed to get to half way through, but a mistake is still being produced. I have tried rebooting to configure the updates that have happened, but I got the message "configuration of the Windows updates failed.

In other forums, I read to do a system update, which is ironic given that the computer just out the box yesterday... I did it right and was able to download and install all updates of 99, but when I reset it, I got "failed to set up" message again. Who has been here for about an hour now.

I was not able to take advantage of the new laptop that I bought because it has been in the installation, configuration, or returning from the screens because I got it. The laptop itself is amazing, but the Windows program did bring me sorrow.

Thanks for any help!

-Ali

Edit *.

Now, he seems to be in an infinite loop of reboot, Setup, omitting and then come back...

Hi Atheriot,

Generally, this problem is caused because of third-party or due to corruption or missing files in Windows Update components or programs due to the use of any other web browser by default.

As a first step, I suggest you to disconnect all other external devices that the mouse connected to your computer and then try to install the updates.

I would suggest trying the following methods and check if it works for you.

Method 1:

Try the steps in the following Microsoft Support article and check if it helps.

"Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates:

http://support.Microsoft.com/kb/949358/en-us

Note: try the steps that are applied to Windows 8 only.

Method 2:

Put the computer in a clean boot state, and check if the problem persists. This is to check if the problem is caused due to any third party/app program.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 or Windows 8 / 8.1:
http://support.Microsoft.com/kb/929135 
Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 3:

Set Internet Explorer as your web browser default and check. This is to check if the problem is caused due to any different web browser on your computer.

See the following article from Microsoft Help to set Internet Explorer as your web browser by default.

http://Windows.Microsoft.com/en-us/Internet-Explorer/make-IE-default-browser#IE=IE-10

Please reply with the status of the issue so that we can better help you.

Tags: Windows

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