problem Windows Vista/HP All In One scanner

I can scan a document from the HP Control Panel in word without problem. When I scan from the HP Solution Center software, the preview ended, but the document is only half there as a file.  I tried to change all sorts of settings without result.
All good leads to put me on the right track?

I changed a JPEG image to a TIFF, resolution of 200 to 300 image, and all of a sudden, everything is ok again. Fact no sense to me, but it works now!

Tags: Windows

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    -------------

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    ------------

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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