Problemas com a da caixa of creative cloud ID - 5 em 5 minutos appears?
Boas tardes a Todos.
Estou a ter um problema com a "Alana / Caixa" Senha do Cloud Proxy da Creative no computador
Tal como um popup, esta Alana appears 5 em 5 minutos, interrupted - me o trabalho, sobrepondo - is aos programas (Desconfortante).
CREIO that tal facto is pode dar por causa problemas com o Proxy!
MAS pergunto is nao is nenhuma'm of control, of Desligar (Logoff).
Of forma that activation of sua, seja e controlada 220volts pela minha pessoa.
Hello
This link might help: Support of Proxy in creative cloud products
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Is the membership of the CC the package, but the credit card bill comes a burden the company DR SOFTWARE DOWNLOAD ... The real problem is as Adobe sent me an email saying it was confirmed my decision to not renew the association but what has not happened ... do not cancel my subscription finally ... the company charged me and I want to the product
Help by: Google translate
FIZ a pacote CC adesao, very na fatura do card for credito esta vindo uma cobranca da empresa DR SOFTWARE DOWNLOAD... O real problema, e as an adobe me mandou um email dizendo confirmada a minha nao facilitate gave faith an Associação, mas isso não del... Não cancelei minha assinatura, finally... an empresa I e cobrou had quero o produto
The CC bought in November 2015 is cancelled as a means of payment for the renewal of the CC (per month) is not.
You can make a new purchase.
Concerning
Stéphane
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I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe Acrobat DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I use a mac, I can't redownload until it is gone from the top of the cloud. Can someone tell me if this has happened to them before and what I can do to remove it so I can redownload. Ive put a picture below so that you can understand what I mean.
Hello
Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.
Now exit Adobe all associates of process as creative cloud, CC, CCX, Core sync, broker CIB Adobe and then launch creative cloud app again and try to download Acrobat.
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Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! I'm not able to buy a product! Could you help me, please?
Quit Adobe Creative Cloud app.
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')~/Library
It will open the folder of the user's library.
(3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.
Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.
-
I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help
Please refer to the threads below where the issue has been addressed:
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Urgent problem! Cannot cancel my subscription creative cloud!
Dear community and Adobe Support,
I need your urgent help! I want to cancel my Adobe account immediately, but this is not possible online in my account, because there is no button to cancel as it should.
He said: I have to contact the support, but on the phone and Chat I don't get someone in time and weekend is a few days in advance (the two being unavailable), so I would ask here for urgent support.
Please, help me and cancel my subscription now, because it's just a few days left to renew and I don't want it anymore. (Finished studies soon, 300 is too expensive for a renewal).
I wish and hope someone can help me here because I get really nervous and desperate, Gimme some time without sleep.
Thank you very much and best regards,
Manual
To cancel the https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
- or answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
or
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
- or maybe 800-833-6687
-
I have problems connecting to Lightroom in my creative cloud account.
Here are the details of the conversation that I had with Adobe:
For additional help, contact us at http://helpx.adobe.com/contact.html
General information
Cat start time
March 27, 2016 12:01:29 PM CEST
End of conversation
March 27, 2016 12:10:32 PM EAST
Duration (time real cat)
00:09:02
Operator
Praveen
Transcript of the chat
info: Thank you for your patience.
In the meantime, you can try our community forums where experts are available 24 hours a day, 7 days a week
info: now you are chatting with Praveen.
Please do not close the discussion window or browser tab because it will end our chat session.
Praveen: Hello! Welcome to the Adobe Customer Service.
Praveen: Hi Richard
Richard Rhinehart: Hello Praveen - I'm here.
info: your chat transcript will be sent at the end of your cat to.
Praveen: I understand that you can not use the subscription, I am correct?
Richard Rhinehart: correct.
Praveen: I'm happy to check and to help you with that.
Richard Rhinehart: Thank you.
Praveen: you're welcome.
Praveen: I have checked and see that you plan Cloud creative photography (one year prepaid) under your account, you are talking about the same?
Richard Rhinehart: Oui.
Praveen: If please disconnect and connect to the Photoshop/Lightroom App and try to use it.
Praveen: launch Photoshop/Lightroom App > top left you can see help option > click Help > get out / sign in option.
Richard Rhinehart: OK - work on this
Praveen: OK .
Richard Rhinehart: I signed up and then has even once. It still says that my account requires renewed.
Praveen: I have checked and see because of some technical issues your subscription still in suspend mode.
Praveen: I increased the cases to the relevant team, they will check and contact you about the same in 2-3 days.
Richard Rhinehart: Thank you.
Praveen: you're welcome.
Praveen: Is there anything else I can help?Of course, no Adobe contacted me.
I searched the forums and have to take the following additional measures:-follow-up of recommendations to remove the opm.db from my local user account. This has not fixed the problem.
-Uninstall and reinstall all adobe products.
-several combinations of these elements in different orders.
Any ideas?
I just renewed with an annual pre-paid account but I am tempted to cancel - and cancel and dispute the charge of cc, because as much as I fear, Adobe has not delivered the product that I ordered because they do not recognize my account.
Thank you very much for your time.
Richard
Have you tried to follow: https://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Concerning
Stéphane
-
Problems with the activation of the creative cloud.
I registered the creative cloud with Photoshop and Lightroom. I signed up with my Adobe, ID but they continue in trial version of 30 days be able to expire. I'm unable to solve the problem, anyone know any solution.
Already, thank you.
Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html
log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-
Problems of synchronization/update / install Adobe Creative Cloud
Hello Forum,
I have problems with the Adobe Creative Cloud application. He said that 13 Adobe applications that I deleted from my hard drive using the included uninstall apps are, right now, "up-to-date" on my hard drive. Also, when I try to re - install one of those deleted apps but "updated" (Acrobat Pro XI), I can not because it is listed as "updated."
Does anyone know why the cloud app isn't updated itself since my uninstall? Or what is lingering on my system which can be confusing it? If it is the latter, is it a universal uninstall app for every Adobe application files on his hard drive? I think that if I can do it, I can start fresh. I've used the Cloud creative clean uninstall app to remove and reinstall, but that has not changed the information it gives me.
Thanks in advance for help from anyone,
Scott
Hi Legendary Hearts,
Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
Kind regards
Romit Sinha
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Problems running After Effects and Photoshop Creative Cloud subscription
I got creative cloud for a few months now and have now encountered some problems. Despite uninstalling and reinstalling the software for Photoshop and After Effects 3 times now, I still get messages of warning on them. It keeps me to use Photoshop in total. I've attached screenshots to show you the problems I encounter. The After Effects messages one after another.
Looks as if your installation of the software is incomplete or corrupt.
Uninstall the CS cleaner tool. Then download the cloud and re-install.
http://www.Adobe.com/support/contact/cscleanertool.html
Nancy O.
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Problemas al descargar o run Adobe Creative Cloud
Descargo prueba Creative Cloud del sitio oficial version y al querer ejecutarlo of me: resolver Se needs Adobe Creative Cloud para este problema, sin embargo no is encuentra o esta damaged. Creative cloud of the nueva de copia e una instale., lo return a descargar y me pasa lo mismo al querer ejecutarlo.
Try steps mentioned in the link below:
-
Problem with the subscription of the creative cloud
Hello everyone, I decided to subscribe to creative cloud with the monthly for students € 15.86. Once subscribed, they climbed over the money immediately from the book, when I went to install the program tells me I have 30 days trial and I have to buy. As you can see I did my subscription? Thanks in advance to all those who risponderenno. Alessia Massimila
Ciao a tutti, ho deciso di abbonarmi con cloud creative it mensile by da students €15.86. Abbonata Una volta, mi hanno scalato subito i soldi dalla carta, quando sono andata ad installare I programs mi dice che ho 30 giorni di prova e devo acquistarli. Come e possibile visto che io ho fatto the abbonamento? Grazie in pre-empted a tutti che risponderenno located. Alessia Massimila
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
Problems to download and update of creative cloud.
I have upgraded to Pro Win10 and has problems with it, so I deleted my creative cloud, Photoshop, Lightroom, and Bridge to eliminate any which program is causing me problems. Found my problem (had to do with power options), but now impossible to update software Creative Cloud. Dies during the download of the new file. Help. I tried several times.
Hi Ronald,.
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set to "Full control" permissions on the files of Adobe for all users in the following locations:
- [System drive]: \Users\ [user name] \AppData\Local\
- [System drive]: \Program Files (x 86) \Common Files\
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
-
Problem in downloading and installing Adobe Creative Cloud
Hello
After buying the creative cloud full pack and download it, I do not install the software.
When I press "Execute" a message appears: "Adobe Creative Cloud is required pour solve the problem." (Or the software is not installed or is sound".
I tried to restart the download several times but the same massage appears every time.
You have a solution?
Thank you
Hi Juliet,.
Run the cleaning of CC first tool to uninstall the application completely CC:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
Restart your machine and then download the CC desktop application.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
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