Problems Audio L420


I am having some problems with my new L420. Specifically, I have problems with the integrated audio system. Generally, the output seems to work very well (for example watch videos, general windows sounds), but I had problems with some applications (e.g. Skype) where the speakers are recognized but don't quite work. However, a bigger problem is the microphone on board, who has never worked since day one.

I tried to change the sound settings in the control panel of Windows 7, and while the microphone is listed under recording devices, it does not all sounds. The Wizard "Configuration microphone", sound recorder and Skype all have the same question in the detection of the microphone input, sometimes accept that the microphone is, other times not, but never receive any sound.

-J' cut and it mutes in sound properties, using the Lenovo Communications and using keyboard shortcut keys.

-J' uninstalled and reinstalled the latest Realtek audio driver (on the Lenovo site).

-J' checked in the BIOS that the microphone is enabled (section 'Security' > "IO devices").

In addition, from time to time the speakers (under sound > playback devices) cannot be configured, saying 'Impossible to play tone' when tested. This problem is not always the case and is not easily replicated, but when this happens that it affects other Windows applications.

I hope that there is someone out there who can help me with this! Thanks in advance!

System information:

Lenovo L420

Windows 7 Home Premium

Core i5 - 2410M, 4 GB Ram

Integrated fingerprint reader, webcam, speakers, and microphone (apparently)

Hey Jackson,.

You can try this...

1 uninstall the latest audio drivers
2. let win7 install the generic audio drivers
3 test the audio and microphone with the generic drivers via windows sound and sound recorder.

If it works, then reinstall Skype and make Skype test call.

check and see if it works. If it's not; I suggest you get in contact with the technical support of Skype

Tags: ThinkPad Notebooks

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