problems printing and diagnosis

Photosmart 6520 works and gives the following problem:

Does not print a document of more than one and a half pages without error message saying that the printer cannot print the job.

In fact, the error message is displayed even when successfully printed a shortest work!  It seems that when a task is finished the unit does not release the printer for the following work, but retains all the tasks in the queue.  With respect to jobs longer, it could be that the printer prints what it holds in a memory buffer, but then cannot reload the buffer with the next segment to print.  Printer status report and test network running wireless reports revealed no problems.  I have moved away from the printer to the desktop and removed one recently added anti malware app without success.  I uninstalled and reinstalled the printer.

My House was close enough of a sudden lightning in two weeks she deleted my modem, a card mother very Dell 2400 cable, one on a TV HDMI port, all in the same room.  Other damage occurred in other rooms of the House.  However no damage appeared a new Dell Inspiron that was connected wireless to my system, nor to a decoder box w/supporating big screen in an adjacent room.

Hello @Palmsdog and welcome to the Forums of HP, I hope you enjoy your experience!

I see that you are having problems printing. I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

Mac OS X: how to find which Mac OS X Version is on my computer?
Operating system Windows am I running?
Is the Version of Windows on my computer 32-bit or 64-bit?

Also, you are connected via a USB cable or wireless?

Please let me know what you find.  Thanks for posting on the HP Forums!

Tags: HP Printers

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