Problems with HP supplied recovery disks

Similar Questions

• Problem with the Toshiba recovery process

  Hi guys,.

  I had some problems with my laptop and decided to return to the factory settings. But during the process, because of a few mistakes that I didn't understand, formatting process was broken and I guess that the recovery in my hard drive section was damaged. So, I could not use boot from the hard drive. Becacuse Toshiba did not give me recovery disk when I bought it, I had to boot the pc with cracked windows. I never use illegal software, but I had to do this temporarily. In any case now Toshiba has sold me an extra price, thank you Toshiba!

  Today, I had the cargo, and Toshiba Turkey sent two recovery disks. In the first disc, there are preinst.swm files under the ZZIMAGES folder. And in the second disc, there are some files named as bin, efi, planfolder, boot, sources etc.

  What should I know? Hot to go back to my original windows? And how can I do a recovery of these two DVD recovery usb drive?

  Thank you, best regards better.

  Any help pls?

• Satellite A200 - 1 CG PSAE3E: BIOS corrupted - solved with the crisis recovery disk

  Hi all

  I would like to report on the success of the recovery of corrupted bios on my Satellite A200 - 1 CG (PSAE3E).
  Like many others I downloaded a latest bios update for my laptop and it started under Windows 7 64-bit.

  In fact I only needs of some practical information from the bios update tool, but the update started automatically
  without a question. :( After several blocks has been updated the progress bar stuck a heterocycle.
  In 2 minutes, I got only the system completely frozen. I turned off the system manually, it works again, and...
  my laptop was completely dead: screen etc black and of course, I wasn't able to boot in Windows 7.

  So for those who only plans to update the bios: DO NOT update the BIOS ON the SATELLITE UNDER WINDOWS! THE UPDATE MAY BE STUCK!

  I searched on the web has found a solution. With a specially created disk and external usb floppy drive, the problem can be solved then

  I tried the recovery procedure described here, but it did not help. Earlier versions of tool phlash16.exe
  where it is not able to restore the bios. I heard that the disk was read constantly for about 2 minutes. After the recommended 5 min break, I changed the power of and then turned back on it and... I had the same darkness of the screen as before :(

  The strange thing is that the latest version of the tool phlash16.exe also did not work, but it was different from the earlier version. If I used the older version of the tool, the disk has been read for about 2 min, if used the latest version of the disk was read for about 10 seconds. It was for me, as the bios was not simply read by the tool.

  So I searched and searched again. Then I found it: it takes phlash.ini to the phlash16.exe!
  I downloaded an old bios (something from 2007) for an unknown Toshiba laptop to the Toshiba site. I renamed both the archive and found a phlash.ini inside. I changed only the second line in the ini file of... = 0 to... = 1 (I guess).

  Then I formatted the diskette under dos, copied the minidos.sys he phlash16.exe (latest version), a new bios for my laptop in BIOS. WPH (I guess) and after a phlash.ini has been fixed. After that, I started the crisis recovery makeboot.exe utility (found on the site, which I mentioned earlier). After that, I have the phone in recovery mode (Fn + B) bootet and... It worked like a charm. So, the important thing was the phlash.ini!

  So for those who has the same problem with corrupt bios, I've had: it's phlash.ini and the latest version of the tool phlash16.exe.
  All other information can be retrieved on the web site, which I mentioned earlier. The described method works with the phoenix bios!

  So good Look

  Kind regards
  Igor

  Thanks for the friend information
  But to be honest, the procedure of BIOS is always a sensitive issue and I would be always careful in using such things.

  When even good to know that your device is running again!

• Problems with system restore recovery disc

  I accidently turned off my computer when starting, so now it doesn't start any more.
  So, I finally burned an ISO recovery disk, and I use recovery tools by booting from a CD.  I have a system of two days, which has the chance to restore.  However, he says that the disc is damaged.  To restore, I must check the C drive.  However, I can't check that right now, because it is in use.  So I have to schedule a check disk for the next boot.
  However, the next time I start, it starts on the hard drive and then returns to the black screen - the original problem.  So, I have to turn it off and try something else.
  I'm really close, it seems and the files are there, I can't access it.  It is quite frustrating.  What should I do?  Don't forget, I have access to a prompt from here.
  So is there a way to recover my system, or what I need to get a Vista disk and reinstall? I have all my backup files, via Ubuntu, so if I have to, I can reinstall Vista.  I would like to avoid this if possible, however.

  Hello

  ·         Remember to make changes to your computer before this problem occurred?

  ·         You get code or error messages when you start the computer?

  ·         What is the brand and model of the computer?

  ·         You're able to boot in safe mode?

   

  Method 1:

  Try to use the last good known Configuration if you can't start Windows, but it started correctly the last time you have turned on the computer.

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 2:

  Safe mode safe mode and system restore

  Step 1:

  I suggest you to check if you can connect to the computer in safe mode:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  When you use safe mode to resolve problems with your computer, you might find the tools and useful features.

   http://Windows.Microsoft.com/en-us/Windows-Vista/diagnostic-tools-to-use-in-safe-mode

  Method 3: Startup Repair

  Try running Startup Repair in the windows recovery environment mode and check if it helps:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• Problem with the Vista recovery disc

  I downloaded the neosmart Vista recovery disk.  I also downloaded the iso burner to create a bootable disk.  The first time, I used a DVD to make the bootable disc.  I then went to defective laptop (my dads - will not go beyond the page that is displayed when you stop suddenly).  I went into Setup to make searching the disk first to start.  I inserted the disc and everything works well, but only for the first, a short walk.  It tell me that windows loads the files and I see the bar moving across the screen.  Then I get the screen you see green bars that cross as if its about to start.  Next, I get a screen with a great slider and a small box saying error of Setup.exe.  If I do nothing, nothing happens, if I click OK it starts the whole process.  I decided to try everything from scratch and delete my copy of vista from torrent and re downloaded recovery disk.  I then burned on a CD using the standard iso-burner and exactly same problem again.

  I'm going wrong somewhere or is the computer of my father beyond saving?

  I got Dell fixed in my mind, for some reason any!

  Here is the link to the Forums in XP.

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  See you soon

  Mick Murphy - Microsoft partner

• Problem starting the Lenovo recovery disks.

  Hello

  I just got a set of Lenovo recovery disks.
  . It might be easy, but I've noticed a problem

  There are 4 DVD in two procedure:

  (1) system: ('start your recovery with this one')
  Disc 1 of 1 - operating system recovery disk Win 7 Pro 32-bit SP1
  Disc 2 of 2 - recovery disk Win 7 Pro SP1 64-bit operating system

  (2) apps:
  Disc 1 of 2 - Applications and drivers recovery disk (64-bit)
  Disc 2 of 2 - Applications and drivers recovery disk (64-bit)

  OK, so I want to me 64-bit install, put disc "(1) disc 2 of 2 [64 bit] ' but he wants to boot

  After install from installation and disk boots ' (1) disc 1 of 1 [32 bit] ' go well until the first Windows start - and there is an error "Windows Setup cannot continue" / reset and loop.

  Any ideas what shoul I do?
  How to install 64-bit?

  Now I have my 'dead' edge please help!

  [Edge E420s]

  -edit - added msg of error screen after using '(1) disc 1 of 1 (32 bit) "and"(2). "Applications: disc 1 of 2 [64].

  

  

  OK, SOLVED...

  Lenovo send me ill-defined DVD
  They put a 32 bit DVD version (1: 1) to the pack, and they must give me 64 bit (cd1/2)

  It looks like:
  (1) system: ('start your recovery with this one')
  Disc 1 of 1 - operating system recovery disk Win 7 Pro 32-bit SP1 (P/N 0B 737,89)
  Disc 2 of 2 - operating system recovery disk Win 7 Pro SP1 64 bit (P/N 0B 73809)

  (2) apps:
  Disc 1 of 2 - Applications and drivers recovery disk (64-bit)
  Disc 2 of 2 - Applications and drivers recovery disk (64-bit)

  And should look like:

  Disk 1 of 2: operating system Recovery Disc Windows® 7 Professional SP 1 disc 1 of 2 (P/N 0 B 73798)

  Disc 2 of 2: operating system Recovery Disc Windows® 7 Professional SP 1 disc 2 of 2 (P/N 0B 73809)

  Now I have to wait once more.

• Satellite P840: How to create the secure boot with UEFI Bios recovery disk

  Hello

  I have laptop P840 that came pre-installed with Windows 8, which I've upgraded to Windows 8 Pro.
  I then updated to Windows Pro 8.1 by Windows store. Please notify:

  1. how to create a DVD repair or start for windows 8.1 pro with UEFI Bios and boot secured.

  2. I created a USB recovery using the control panel in Windows Pro 8.1. It starts OK. It will be the same as that I've created using the Toshiba Media recovery creator or will it drivers Windows Pro 8.1?

  3. check partitions with disk management, then 3 (450MO, 350 MB and GB 10.90) recovery partitions, 1 EFI system partition and 2 primary (C: programs) and D: for data. I created the recovery DVD and USB 2 disks. Can I remove the 3 recovery partitions?

  Your help will be very appreciated.

  Best regards

  Romero

  I found your previous thread on this topic:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=74272

  > 1. How to create a DVD repair or start for windows 8.1 pro with UEFI Bios and boot secured.
  To be able to boot from sources other than the drive HARD internal, the boot mode must be set to the CSM and secure boot must be disabled!

  > 2. I created a USB recovery using the control panel in Windows Pro 8.1. It starts OK. It will be the same as that I've created using the Toshiba Media recovery creator or will it drivers Windows Pro 8.1?

  Your laptop has been preloaded with Win 8. Right? For example, the USB flash stick memory you just use the Toshiba Recovery media creator contains the Image of Toshiba with Windows 8. Don t mix this Toshiba image with the image that can be created using Microsoft's own backup and restore function. Both are different pictures!

  > 3. Check it with disk management, then 3 (450MO, 350 MB and GB 10.90) recovery partitions, 1 EFI system partition and 2 partitions primary (C: programs) and D: for data. I created the recovery DVD and USB 2 disks. Can I remove the 3 recovery partitions?

  The last partition contains the files on HARD drive recovery. Usually this partition will be created again when you use the Toshiba Recovery disk to put the laptop back to factory settings. So in the case where you n t need this files or the partition, you can delete

• HP Pavilion G4 1310AU: problem with power supply for laptop HP Pavilion G4 1310AU

  Hi This is my first thread in the toms hardware, I have problem with my laptop power supply. my laptop cannot turn on if I remove the battery and use the charger only, but if I use my cell phone battery can turn on without problem for my laptop to use the battery to turn on and after my laptop that works and I remove the battery my still laptop running with the charger plugged, and that I charge my phone when my battery<80% capacity="" e.g="" on="" 40%="" battery="" power="" my="" laptop="" underclocked="" processor="" speed="" to="" 800="" mhz="" from="" 2.5="" ghz,="" i="" have="" changed="" power="" management="" in="" windows="" setting="" and="" amd="" catalyst="" to="" running="" full="" speed="" when="" plugged="" in="" and="" charging="" but="" my="" laptop="" still="" underclocked.="" i="" have="" updated="" my="" bios="" with="" latest="" version="" but="" still="" underclocked.="" after="" 100%="" fully="" charged="" my="" laptop="" processor="" running="" in="" full="" speed="" at="" 2,5="" ghz...="" other="" that="" no="" issue="" in="" my="" laptop,="" everything="" running="">

  I'm never use my laptop for 3D games, most of use for the office, watch video, listen to music and navigation

  My computer laptop specifications
  AMD A4 3305M 1.9 Ghz Turbo up to 2.5 Ghz (TDP 35watts) (Dual Core)
  2 GB OF DDR3 RAM
  HARD DRIVE 500 GB
  DVD RW
  Bluetooth
  14 "monitor

  What is my charger underpower for power to my laptop? my charger is genuine HP with 65 Watt (18, 5V and 3, 5)
  should I buy charger 90 watt (19V and 4.74)?
  or my default charger? so, my charger not Power not in 65 Watt as a specification written in but less than 65 watts running?

  Thank you

  Sorry for my bad English

  Hi @Dana88 ,

  Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

  World wide phone holder

  I understand that if you remove your battery, you can't boot up your laptop.  This is not unusual. some laptops are set up in this way.

  I understand that when you have the phone connected and charge the batteries of your performance is lowered.  There is more than one draw powere when it loads to the battery.

  Here is a link to the laptops HP - test and calibrate the battery (Windows 7) to ensure that there is no problem with the battery.

  Could also remove the battery once you put under tension.

  You asked questions on the use of a 90-Watt adapter.  Here is a link to HP G4 Notebook PC Maintenance and Service of Guide.  Chapter 3 page 32 lists not one that is recommended.

  Good luck!

• Problem with the Dell recovery and backup system

  Hello

  I have problem with dell backup and restore in my dell laptop (inspiron15). When I select the backup factory option > choose a drive then continues, he said 'Please sustained insert blank to keep media. "
  However, blank disc is already inserted and formatted with the live file system. Please help if anyone has the solution.

  Thank you

  Hello

  Thanks for your reply.

  Usually, the blank DVDs would be already formatted and ready to use as they are writing discs once. Please try to create the backup disk without formatting the DVD.

• Use of with Qosmio laptop recovery disk

  I had someone reinstall WXP without the recovery disk and Qosmio engine that I don't have them. Now miss me things like Bluetooth, the manual for the laptop, as well as other applications, and others.

  Toshiba sent me replacement discs. Now I have them. I need to do a reformat-re-install all the windows system to recover my old computer? I downloaded the manual tonight but I n t think he responds to this situation that I can remember. Nothing on the poles or the other.

  Someone at - he do it before?
  Thank you

  Stand by! What you want to do exactly? You want to have once again the factory settings or just install missing stuff?

  What CD/DVD, you have now?

• Seriuos problem with power supply

  Hello, im new and I have a seriuos problem with my computer toshiba laptop satellite there is a problem with the end power cable the cable that goes to the laptop the caches on a metal stick and once the stick came out with the cable and I lost, is there a way to fix it or get the stick somewhere? I can't charge my laptop without it and sorry for my English: (of cause.

  These problems must be handled by authorized personnel only, so I recommend you to contact the nearest Toshiba authorized service provider and ask for help.

  The laptop must be disassembled and DC in port soldered to the motherboard or may be exchanged with a new one.
  You think you can fix it yourself?

• Re: Partitioning is a problem with the Toshiba recovery system?

  I'm french, so don't be afraid of mistakes.

  I wonder if I can I repartition my HARD drive I want

  First, I explain what I realized with the FAQ:
  If Vista wouldn't boot, Toshiba Recovery in WinRE (eisa configuration) hidden partition offer we have to fix, and then use the DVD burn or HDDRecovery directory in E: to repair partition.

  My question is if I don't have the DVD (or I lost it):
  If I can I repartition my HARD drive (not the partition recovery, but expand the C: partition to reduce E :) partition without causing problems to recovery?)
  In other words the recovery to the boot partition will update the position of recovering files in E:
  And if it works, can I just copy - paste the E: c: HDDRecovery then E: while I format E:
  Thank you for your answers

  Juju313

  Hello!

  If you copy the folder of disk recovery HARD complete with all the files it should normally work, but I do not know Mr. I had never tried it.

  But if you have the Toshiba disk recovery is on the safe side. So, you can restore the factory settings whenever you want.

  Good bye

• HP a6567c problems with OS and recovery!

  So my desktop came with vista x 64 and it was not compatible with a lot of software that I was working with (audio recording/production). I downgraded to XP and found all the drivers appropriate successfully, but there was a big problem which, if I turned the monitor then next turn the system would block and I see a background with no icons and the manually restart the computer. This happens every time

  My first question is if there is a way to successfully run the XP on my a6567c? I had all the right drivers, but I do not leave the monitor on all the time to avoid the hit... I was running XP instead if possible

  Secondly, at the moment that I am trying to plant recover my original settings. I left the partition image factory of tact, but I guess I have no HP Recovery Assistant little more and cannot find a download for it. How can I recover my system? I tried to do from the start screen by pressing f11 but that doesn't work either...

  Help, please! and if anyone knows how to make XP pro stableon my machine, I'd be happy!

  1. strange problem I've ever seen. You manually turn off the monitor or implement power opt to let XP it turned off?

  You have the latest version of the Driver from Chipset Intel G33

  You have the latest version of the driver Nvidia graphics

  2. once change you the MBR on the use of drive C: F11 recovery no longer works, and as you saw the wizard also went... crushed by installing XP on C:. Did you by chance your Vista Recovery set before you install XP? Otherwise they can be ordered from HP at a low price

  .

  It is a procedure not supported (by HP) who has worked for many people. Use Disk Management in XP to view your hard disk partitions. Select the Recovery partition, right click and "Mark as active. To restart "without typing F11" the pc should start and start Vista recovery.

  http://www.theeldergeek.com/disk_management.htm

  Message edited by CherylG on 03/14/2009 10:05

• Problems with Toshiba HDD Recovery

  Hello

  A few days ago, I bought a new Toshiba Satellite notebook, everything was going well until I started to delete or disable the programs that have been added automatically with Windows 7 Home Premium 64 bit on the HARD drive,
  because for me, most of them is really unnecessary and everytime when I checked the Task Manager it had before any process of more than 80.
  If everything seemed great until I rebooted the computer, after that there wasn't one more chance to log in windows, I tried several times, but without effect, even I tried via safe mode.
  It seemed like they were reduced.
  So I decided I will upload I want to install the new Windows 7 different version on the HARD drive, without thinking that he might restart former.
  and the problem started here because the hardware does not recognize the new version of Windows, I have all the drivers, I tried to download and add them, but did not work.
  Even Device Manager does not properly because it does not show same me I have the graphics card ATI, network card...

  I know I reacted stupidly, but is there a possibility that I can reboot, reinstall the old primary windows again, because I didn't erase them or I na not format the HDD but I installed the new version on
  One older so that they are still in place on the HARD drive, but under another brand windows.old.
  I also have on the other HARD drive recovery partition, or it's just better to him distribute service where they can solve the problem.
  If you have any tips or advice please tell me!

  Thanks for your response

  AL

  Oh AL what are you doing man. I mean why do you all this?
  The first step, you must do it with the new device is to check the s manuals and pick up some info about your new product.

  In this manual is clearly described that original recovery image is saved on the HARD drive and very important, is to create recovery DVD that you can use in the case if the HDD recovery procedure will not longer work.

  So what you have now?
  -screwed to the top of operating system
  -Nothing in the hand who can help you with recovery of OS install

  Only thing you can try now is to start HARD drive recovery in the hope that everything will work OK.
  Here the instructions how to do this > http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm

  If this does not work, you have a big problem.
  Anyway send comments and let's see what you can do as the next step.

• Satellite P200 - problem with the use of disk HARD original as external drive

  I've been pulling on my hair for a month now and could do with help

  I have a Satellite P200 series PC laptop and have recently updated from the 200 GB for a pair or 320 GB HARD drive. No problem

  The question I have is that the old drive of 200 GB system I am unable to use it in any other machine or according to and external storage device.
  The original secondary disc works fine few matter where I use it... (In my PS3 at the moment)

  When I install the orgional system drive in my laptop and rebuild windows it it still works 100%.
  Hance a good work of 200 GB of HARD drive.
  Take it out and serve in another machine of storage that it won't - boot all I get is cyclic redundancy errors

  I formatted, low level run endless disk tools
  WD test came back with diagnostics Test::Read 11 - cable sector error!

  Even as a drive on the original laptop is the same

  All ideas taken with gratitude that I don't want to lose a good 200 GB HARD drive

  Thank you very much
  Roger

  Hello!

  The external box is maybe defective, because you said that the HARD drive works in your laptop and the PS3 without problem.
  You can test the HARD drive in another external case?

  WD test unknown to me but I always use the Drive Fitness Test:
  http://www.HitachiGST.com/HDD/support/download.htm#DFT
  With the Drive Fitness Test, you can test your HARD drive. Download the CD image, burn it to a CD and boot from it. You can then the HARD drive.
  On the same site is a user's guide if you want to know more.

  Good bye