Queue suspended on windows 7

Maintaining print queue suspended on a Toshiba satellite Pro L670 running 64-bit windows 7 - the printer in question is a HP Laserjet P3015.

The problem occurs after printing the completed task will stay in the queue until it as deleted and still crashes the print queue for the printer to other users until it has been removed. I checked the printer drivers and firmware, but it seems to be a windows based on the question. Anyone have any ideas on how to solve this problem?

Matt_1911,

I would try to delete print jobs to remove all blocked the queue print jobs. A stuck print job will create all sorts of problems, regardless of the brand.

Make sure that the printer is not plugged usb cable.

Start your printer control panel, programs and features (Add/Remove Programs), uninstall.

Restart the computer. Make sure that the printer has been deleted. Driver Manual printer removal

You now have a clean slate to install the printer.

Install the first printer drivers. If a printer disk supplied with your printer, insert it and follow the instructions. Install the drivers before connecting the printer, it is also a key to have the printer works properly.

Firewalls and anti-virus programs will block communications.

Rick

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