Re: DVD of the (optical) drive cannot read a disc when inserted.

Similar Questions

• Pavilion a1140n dvd from the optical drive

  I have a HP pavilion a1140n desktop pc running windows xp, and I think that the dvd ide optical drive is bad.  Should I try to get a refurbished online or download an external cd drive?  The answers would be greatly appreciated.  Thank you!

  Hello

  You can buy a brand new for less than $50 or $80 with BluRay. It's a little more expensive for an external drive. I bought a pioneer of externally for $149 with BD burner because I don't use office. Please use the following manuals for your repair work:

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us&LC=en&DLC=en&document=&product=483895

  Kind regards.

• CD/DVD on Windows VISTA7 driver cannot read or write in VISTA, cant' remove the filters. I need to reinstall MS Office

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi Rockeye55,

  If I understand well you are unable to read CDs\DVDs on your windows vista computer, and you have already tried to remove the upper and lower filter to correct this problem, correct if I understood you.

  I would like to clarify some things to refine the question

  (a) this happens with all CD and DVD or just the Office CD?

  (b) don't you recall making any changes to the computer before this happened?

  (c) what happens when you try to remove the filters? You get the error message?

  When a device is not functioning, Device Manager also typically displays an error message with an error code that comes with it. First, search for errors in the Manager of devices to do this, follow the steps below:

  Step 1: Search for any displayed error message

  1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. in Device Manager, look for the ligthscribe ROM drives, and then double-click the device name.

  3. If an error code has been generated, the code appears in the status area of the device under the general tab

   

  Step 2: You can try again to remove the upper filter and lower, just run the fixit available in the link below

   

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

   

  Let us know if it works

   

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• T61 DVD drive cannot read some discs

  I try to install H & R Block tax software, but the disk is not readable.  I ordered a replacement from the seller (Amazon) drive and still have the problem.  On the other hand, some discs work, for example, the H & R Block software 2 years ago.

  Tips on troubleshooting DVD player or replacement?

  These drives are 'plug and play', you don't even need a screwdriver. Unlock (the latch is in the drive, well visible, on the side RIGHT of your ThinkPad) pull chase him, insert the replacement, push the latch back in. Fact.

  Post a WTB (want to buy) announce here and someone will come to your rescue:

  http://Forum.ThinkPads.com/viewforum.php?f=11

  Good luck.

• Satellite A100-192: drive cannot read DVD or CD

  Greetings
  I have a problem with a dvd - ram engine in my book.
  When I insert the cd or dvd in the engine, it cannot read the media.
  The engine starts and runs disc twice or three times, then turn of.
  the engine is mast * one origin.

  Thank you

  Sounds like a hardware malfunction and in this case only the replacement will help.

• My CD/DVD drive cannot read or write media.

  I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

  Hello

  Looks like the drive has a problem, possibly a cleaning disc might help if he and the
  below are questionable solutions to what sounds like a hardware problem.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My CD or DVD drive cannot read or write media

  Both my cd/dvd readers do not read the discs, they say just please insert disc when it is already inserted.

  Hi Metalmick,

  Method 1:

  Try running the fixit from the link provided below >

  
  Reference:

  
  Your CD or DVD drive cannot read or write media.
  http://support.Microsoft.com/GP/cd_dvd_drive_problems
    
  Method 2:
      
  I recommend you to uninstall and reinstall the drivers and see if it makes a difference, also check the firmware updates.
    
  You must be logged on as administrator to perform these steps.

     
  a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  b. in Device Manager, look for the CD/DVD and then double-click the device name.
  c. click on the driver tab and then click on uninstall the driver, and then follow the instructions.

    
  Reference:

    
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Is there an easy way to identify the type of disk required by the optical drive in my computer? How to identify DVD + compared to a DVD player?

  At home, my wife and I have two computers four desktop computers and laptops.  I often bring the laptop I got from my employer to use when I travel or work at home. Is there an easy way to identify the type of optical drive required by the optical drive in a computer?  How to identify DVD + compared to a DVD player?  I have never the disk right when I need to burn something.  Thank you.

  http://Windows.Microsoft.com/en-us/Windows-Vista/which-CD-or-DVD-format-should-I-use

  Should which CD or DVD format I use

  The above should help you.

  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

  General information on CD burning.

  See you soon.

  Mick Murphy - Microsoft partner

• Optiarc DVD RW AD - 7560A ATA DEVICE cannot read the disc when inserted

  Cannot read any disc, I put in the drive.  I tried to uninstall the drive and restart without result. I also tried the upper and lowers them retreat to the registry and nothing. Ive tried the fix from microsoft and it is unable to help as well. Ive shot in car and handed in did not help. now when I put k say nothing happens, but when I click on it in the menu it says insert the disc and opens even when a disc is already in it. It's very embarrassing and frustrating.any help would be greatly appreciated.  Thank you

  BTW, sony vaio laptop and windows Vista edition Home premium

  Have you all? Check with your system manufacturer, the manufacturer of the device and the myce.com
  forums for the exact registry entries you need. And of course the drive could fail.

  It is sometimes useful to restart at the top and work down through them carefully as the
  Difficulty is often a combination of efforts.

  Rob - bicycle - Mark Twain said it is good.

• Problems with DVD + R DL disc in the optical drive T500

  Hi - This is a W7 T500 running (2242CTO) / 64 - I downloaded the last Roxio Creator Business Edition and was able to burn a 4.5 GB file to a DVD + R DL disc using its function as data disc, no problem.   After burning, I closed Roxio and inserted the DVD into the player trying to read the content and after training, spun, I saw him briefly the [good] record label (in Windows Explorer), then the reader has become powered off State (Device Manager reports the drive has been "prepared to remove safely').   He turns to eject the tray or by right-clicking and selecting "lit.  It don't turn on even if I physically the disc to eject and reinsert.

  Other formats, CD - R, CD - RW, DVD - R and DVD - RW seem to work well.

  I have to reboot the machine to get the disc back and everything by restarting in this State, W7 is suspended in the shutdown process and I have to force a shutdown with the power button (I had no stop blocking otherwise).

  BTW, the drive is a carpet * beep * a dvd - ram UJ862A, pb04 firmware revision.   I am actively info on this drive and this firmware, meanwhile if anyone has any ideas they would be more than welcome.   Thank you!

  (PS: I tried to put "Mat * beep * one ' in the field 'Tags' of this message and got an error on the word's * t' is not allowed in this community!)

  Suspect bad media - can read brand DVD + R DL but not generics I bought...  Case closed for now.

• put the HARD drive in the optical drive stock

  Hi all

  I'm sorry if this is redundant, but I couldn't find the answer to any where or through telephone Support from Lenovo.

  I received the W530 with stock 500 GB HARD drive, but I want to replace it with the Pro of 840 Samsung SSD and put the HARD drive in the optical drive. I just restore the image from HARD disc for my SSD orginal (now in the original HARD drive box).

  At first I thought that I just leave the HARD drive in the original Bay and use the optical drive for the SSD, but since I use the SSD for the OS, and I want to use the DVD player sometimes, I thought I should put the SSD in original HDD bay and the HARD disk in the optical drive.

  I'm sure I've read that a lot of people did it with success, but I do not know much about computers and have never done nothing wise hardwear. I tried to put the HARD drive in the caddy Newmode U.S. optical drive, but it wouldn't fit (the screw on the caddy heads are too big). I think it's because the HARD drive still has the metal casing on it. I am worried, however, that if I remove the caddy, it voids my warranty, and above all, I am wanting to make sure it is the correct and safe way to the stock HARD drive in the optical drive.

  I put the rails HARD original on the SSD drive rubber because it is in which Bay but you have no other rails to the HARD drive in the case of the optical drive, and I don't even think he would fit in.

  So, it's OK to remove the carriage on the stock of HARD drive and put it in the optical drive without any kind of rails or protection (but attach it to the optical drive with the supplied screws caddy)? I think that's what I have to do anyway with the SSd, if she had to go into the optical drive.

  I am also an upgrade of RAM, but the keyboard under the bottom access RAM screw is stripped, so I can't remove the original RAM (it is under keyboard) and use the optimal 0 and DIMM slot installation 1. Any ideas?

  Thanks for your time, and once again, sorry if this is very basic.

  Change hard drives and memory do not void the warranty.

  The DSS must be installed exactly as the original HARD drive was, with rails caddy and rubber.

  The HARD drive in DVD case must be inserted with the 4 screws with the caddy, nothing else.

  To remove the stripped screw, you must use the small (jeweller preference) needle clamp with extreme caution, or slowly drop the screw head to create a new location. The second option is more dangerous because it produces small deposits of metal. If you can't do it yourself, ajeweller could do this easily for you.

  Good luck!

• powerdvx is not read disc when inserted in the dvd player

  message reads no disc is not inserted when the disc is actually. I played several bootleg videos, I inadvertently damaged the eye of reading?

  The following links may be worth a visit:

  (982116) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  (Windows XP / Windows Vista / Windows 7)

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

• Vista 64 Bit Home Premium does not start when a disc is in the optical drive

  I tried to understand this for a long time, but I thought I might as well ask for help.  I use Vista 64 - bit Home Edition Premium and the problem I have is that I cannot restart my machine if a disc is in the optical drive. Specifically, if I have a DVD or Bluray disc in the optical drive (IE a BD - ROM drive). When I restart my computer and a disk is present, the startup process is going past the initial windows screen, but that's how far it goes. My desktop (I don't have a password to connect). Initially, I thought it was a matter of priority to boot but the boot process starts from the hard drive but stops at half way through. Then, I went into the BIOS and removed the optical drive completely from the boot priority list.  But there is no change in behavior. The process stops with the only thing visible on the splash screen is a black screen and the hard drive light flashes and goes out from time to time.  I use this computer as my Home Theater PC and sometimes I have to restart my machine when a movie DVD or a Bluray movie is in the optical drive. I would appreciate any response that can help me solve this problem...

  Thanks in advance...

  There may be something wrong with the files on your hard disk.  We will try to update to see if it helps:

  Do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

  If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

  If this does not resolve the problem, try the following:

  To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps (I believe you need a disc for Installation of Vista to do that, even if some Installtion OEM disc might work, but probably not all the recovery discs).

  1. put the Windows Vista installation disc in the disc drive, and then start the computer.

  2. press a key when you are prompted.

  3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

  4. click on repair your computer.

  5. click on the operating system that you want to repair, and then click Next.

  6. in the System Recovery Options dialog box, click command prompt.

  7. type Bootrec.exe, and then press ENTER.

  Note If rebuilding the BCD does not resolve the startup problem, you can export and delete the BCD, and then run this option again. In doing so, you ensure that the BCD is completely rebuilt. To do this, type the following commands at the command prompt Windows RE:

  ·        bcdedit/export C:\BCD_Backup

  ·        c:

  ·        Boot CD

  ·        BCD attrib s h - r

  ·        Ren c:\boot\bcd BCD.old

  Bootrec /RebuildBcd

  If this does not work, or if you do not have the disk, try EasyBCD http://neosmart.net/dl.php?id=1 and see if that works and does everything well.  Make sure what you are doing or you could mess up your boot files and you'd be in a lot of trouble.

  I don't know if the problem is even caused by startup files (but it is possible if it is not the BIOS), but you'd better check and if the procedures are followed to the letter as stated there is no harm in trying.

  Good luck and I hope this helps!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I have a HP G71 model #G71-329WM. I need to replace the optical drive. What is the part number?

  My HP G71 model #G71-329WM will not load a CD or DVD so I need to replace the optical drive. What is the correct part number? Thank you

  Hello:

  Here is the link to the service manual for your laptop.

  http://h10032.www1.HP.com/CTG/manual/c01713747.PDF

  Replacement of optical discs with reference numbers HP are in Chapter 3, page 33.

  You can also read the instructions in Chapter 4 on removing the drive and get the number off of it, which is normally on a white sticker.  A reference to 6 digit-3 digit number (123456-001)

  You can search by the number of coin on eBay for a used camera but work or you can probably buy a new one at HP by entering the part number on the link below.

  http://h20141.www2.HP.com/hpparts/default.aspx?mscssid=6287767FBDD34F3696CF3D0837BDBC96

  Paul

• Satellite 1900-303: the optical drive replacement

  Hello

  Are there opportunities to replace the optical drive of this model? With or without a screwdriver? I want to replace the drive combo of origin (without work) by the other Toshiba combo drive. Can I replace the optical drive or only the Toshiba official centres can do this operation (simply)?

  Thank you very much

  André - Portugal

  Hi Andre,

  Change your optical drive is pretty easy (with a screwdriver). your player is usually set with one or more screws and once these are removed the reader can be slipped out of position.

  You can then remove the plastic trim of the components of the original drive and install them on your new drive (unless a new one is delivered complete with all the accessories). You will also need to remove the metal from your old drive brackets since they will have to be placed on your new drive.

  Insert the new drive in your laptop computer and fix it with the screws that you removed in the original.

  When you start your laptop should automatically detect the new drive. Note that the boot process may be slower than normal because the system will get the proper drivers etc for your reader doesn't and will update your configuration with the new information files.

  The important thing is to get a new optical drive with the same dimensions as the original.

  HTH