Re: Strange call of "MS Tech Support"

We get these calls to the Canada, too. I received several - three in the last three days. The appellant speaks with a strong accent, does not identify himself at the beginning of the call and when you press on for identification, claims to be call "technical service of Microsoft. The appellant claims that they received my software to internet-related error messages, and if I turn on my computer and share my office with them, they will find the causes of the errors and correct them. Everyone there had a call with this twist? Needless to say that I have declined and told them never to call again. Thank you people who have also published their questions and experiences here - it confirmed my suspicions. I'll be contacting PhoneBusters.

Hello

they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

read this:

http://www.Microsoft.com/security/online-privacy/msName.aspx

Microsoft has none of the unsolicited telephone calls to help you fix your computer

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

Treat all unsolicited sceptically telephone calls. Don't provide personal information.

If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

Tags: Windows

Similar Questions

Just had a phone call from a person calling themselves PC Tech and must stop their go more away

Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid £144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

On Saturday, February 4, 2012 12:15:49 + 0000, Jean Bell wrote:

Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid? 144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

This is a scam and that is becoming more and more common lately. But
worse, if you leave them in your computer, which knows what losses are that they
done there, or what confidential information they stole.
So, if you did. I highly recommend that you do both of the following
immediately:

1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites.

Ken Blake

Strange 213 674 8586 - someone call ' one knows if it is a "legitimate" tech support #.

I received a call from a statement by w/a foreign accent person that I had a problem w / my Windows 7 Home Premium. Sounded suspicious, but he had some info about me that doesn't look like a telemarketer. Said that he did not work for Microsoft and gave me above phone to call at the time where I can be at my computer. Anyone know if it's a Windows Technical Support to the legitimate address #?

Sounds like a scam to me. If you are behind a firewall and you have good antivirus software, it is highly unlikely that he could know all of the details on your computer. Personally I wouldn't trust to any tech support called me with a foreign accent, because I think it's too risky.

Good luck.

The call tech support?

I received a call from someone claiming to be a technical support for the windows operating system. They said they were be proactive and helping people fix infected files. This happened to someone else?

Yes. Microsoft does not know if you have a problem, unless contact you them yourself. They are * not * first call without something from you. Like 99% of other businesses - if you use their product and are happy - good enough.

How to find scams on the Internet

Takes you to:
Get more specific in your request...

Microsoft support call me, is this a scam?

Takes you to:
(The last three could have been found these forums looking.)

I hope that you have hung up and that is where it ended?

G Tech support on trojan Virus call

I got a call from a company called G Tech support claiming I have some virus Trojan affecting computers on the West Coast. He took me in mt computer an mre have shown a screen that showed a few errors. They want $115 to correct this breach of security. I tink it's a scam, but my computer has had problems lately. Can you tell me if this is a scam or not? Their site says key partner for Microsoft.

Hello

Web sites can be rigged, it's a scam.

----------

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Do not fall for the fake phone Tech Support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

===========================================================
===========================================================

Follow these steps carefully:

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free
http://www.Malwarebytes.org/

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->

Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro

--------------------------------------------------------

If necessary here are some free online scanners to help the

http://www.eset.com/onlinescan/

New Vista and Windows 7 version
http://OneCare.live.com/site/en-us/Center/whatsnew.htm

Original version
http://OneCare.live.com/site/en-us/default.htm

http://www.Kaspersky.com/virusscanner

Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

--------------------------------------------------------

After the removal of malicious programs:

Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html

-----------------------------------------------------------------------

If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

======================================

If necessary AFTER THAT you are sure that the machine is clean of any malware.

How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Fake phone call to Tech support < removed >

original title:

Anyone know if a call from this number, claiming to be Windows, is legitimate?

Hello

It's a SCAM!

The number is usurped or forwarded to another number, perhaps another country.

205-419-8861.
http://www.numberinvestigator.com/phone/205-419-8861.html

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

I work tech support for an ISP broadband. Get a certain calls lately from connectivity lost on cable connections.

original title: Refresh TCP\IP Winsock

Hi all

I work tech support for an ISP broadband. Get a certain calls lately from connectivity lost on cable connections (coax to modem, ethernet to the computer). It seems that some of my old Dos standard TCP\IP troubleshooting commands are outdated. Could someone please review and criticize the following sequence for accuracy?
1. START | RESEARCH | ORDER -RUN as ADMINISTRATOR
2. IPCONFIG/FLUSHDNS
3. NBTSTAT-R
4. NBTSTAT - RR
5. NETSH INT REINITIALIS
6. NETSH INT IP RESET ... Not
7. NETSH WINSOCK RESET ... Yes
Thank you!

J. William (Bill) Hamill Esse quam videri

WinSock and TCP/IP update.

Win 7.

Type Cmd in the search text box.

Press Ctrl-Shift-Enter keyboard shortcut to run a command as administrator prompt. Allow the elevation.

Type netsh winsock reset at the command prompt and press the Enter key.

Do the same process to refresh the TCP/IP just replace the command typed with.

netsh interface ipv4 reset Press enter

netsh interface ipv6 reset Press enter

ipconfig/flushdns press Enter

Restart your computer.

Win XP & Vista

Type Cmd in the search text box.

Press Ctrl-Shift-Enter keyboard shortcut to run a command as administrator prompt. Allow the elevation.

Type netsh winsock reset at the command prompt and press the Enter key.

The same processes to refresh the TCP/IP replaces the command typed with.

netsh int reset Press enter

ipconfig/flushdns press Enter

Restart your computer.

Jack-MVP Windows Networking. WWW.EZLAN.NET

Call unsolicited (from Microsoft Tech Support?) which offers a security protection.

EU call from someone representing as Support technology Windows (Sam number 567078 651 420 1786 phone number). Asked me to enter a 6-digit code (says he was missing on my computer) and I wanted to sell "security protection download" non-recurring fee of $119. Is - is this legitimate? I do not.

Hello

Yes, it's a SCAM!

The number is usurped or forwarded to another number, perhaps another country.

651-420-1786.<- no="" such="" number="" -="" the="" area="" code="" is="" st.="" paul,="">
http://www.numberinvestigator.com/not-found/651-420-1786.html

========================

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

During the call HP Cloud Services and when to call HP Tech Support.

There are different reasons to call different numbers for HP, and you want to make sure that you are dialing the right number, so you don't get tossed around in the system. He just accelerates things know that you called the right number.

Call the HP Technical Support if:
- You need help setting up your printer.
- You need help to connect your printer to the wireless network.
- You need help setting up scanning the computer.
- You need help setting up scan to email.
- You need help setting up the fax function.
- You have a problem with print quality.
- You have a problem with the printer hardware.
- You have a problem with the printer software.
- You have a problem with one ink cartridge.
- You want to extend your warranty.
Call HP Cloud Services if:
- You need help with ePrint.
- You need help with AirPrint.
- You must help printing from your mobile device (for example the Android and iOS devices).
- You need help to connect for printing applications.
- You need help setting up eFax.
- You need help with instant ink.
You can contact HP Technical Support to the United States and the Canada by calling 1-800-474-6836, international users, click on the link below.

http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

You can reah HP Cloud Services to the United States and the Canada component the 1-855-785-2777. Web services is only supported in the United States and Canada at this time.

I hope this helps.

Microsoft Tech Support scams

I just talked to a local it service company who told me that I have been scammed by fake Microsoft technical support. They claimed that Microsoft never give phone support. Is this correct?

Here's what I did. I find the following link through what I thought, it was the Microsoft technical support.

https://partner.support.Services.Microsoft.com/en-us/contact/callback/4/?OSMCSignIn=true&WA=wsignin1.0

They called me back immediately. I talked to different tech support people in different sessions to try to correct a 10 failed Windows installation. At one point, I gave remote access to a working computer to make a USB bootable recovery. I watched what was happening on the screen and see nothing strange. I didn't ask for the passwords, money or credit card information. The probability is that it was a scam?

Thank you!

WRO

Your local business is partially correct. Microsoft will be never cold call users. They have no way of knowing of youor computer is infected, with errors, etc.. If someone calls you without you calling it first of all it is a scam.

If you access the assistance of partners and they will call back you later, you can be pretty sure they are legitimate.

From your description, I seriously doubt that it was a scam. They do not have ask for PII (personally identifiable information) has not asked for money and you called after them called everything first.

If you are a partner, there is also a website (for partners) where you can ask any questiions online and then make a phone call

http://partnersupport.Microsoft.com/en-us/mpnwinclient

Is it true that it costs $99 / month for Mozilla Tech Support if needed?

A parent who has been using FoxFire for years had a major problem with the loss of his data; After doing everything possible (restorations, etc.) he called Mozilla Tech Support and they said: of course, just give us your credit card; the charge is $ 99 for 30 days of technical support. He called the right number?

Sorry to say but your parent has been scammed.

Support us here. Mozilla does NOT support. If the problems persist post on this forum for help.

I'm sure that there are many places calling themselves Support Mozilla, or something very similar. More frequent are scams of Microsoft/Windows. Whowever is probably does not have a traceable site.

MacBook Air tech support scams

Hello

Has anyone heard of US Software Solutions Inc. and scams on them? I checked their site, seems legitimate, but anyone can put up a Web site. I called the numbers provided, a person pick up... however...

I think I have been scammed. Yesterday, my computer froze with a popup that showed that I had a mistake and tech support number provided. I tried to stop the laptop, tried to force quit safari. The pop up kept repeating. I tried to open apple support, tabs would be open but the gel. I called technical support, with hesitation... bad feeling all the time... gave them the $, because they 'fixed' my laptop online... now it works, but I'm afraid to use it. By banking example, passwords etc.

I am not computer savy. Any suggestions? Help

Yes, you have been scammed. Contact your bank for more details on how to deal with the fraud. Immediately change all passwords for anything that may have never accessed from this computer. For ultimate peace of mind, you can restore your computer using a backup prior to the access by criminals.

For future reference: Force Quit Safari, then restart Safari while holding the SHIFT key... That's all.

Phony 'technical support' / 'ransomware' popups and web pages

Win tech support

Hello

I got a phone call today from a company called win tech support saying my computer had sent error messages, and they directed me to the box model to show me errors, which have been the way to back in November and that they had contacted me to solve the problem and they wanted to give me assistance remotely to their tech guy to fix the problem My problem is I can't gift if it is a real company or a fraud, has anyone had this or heard of them?

You have problems with your laptop?
What model do you have?

If you didn t ask a few useful info help don t give anyone.
If you n t know what to do call the hotline of Toshiba in your country and ask for help.

HP27vc: Tech Support a severe disappointment - the HP monitor drivers

So, I bought this monitor at Staples last weekend. I installed and also the HP Support Assistant. When you're done, I then found that I was still operating under the generic "pnp monitor" driver Windows.

HP Support Assistant was no help at all - he could not recognize that I am using a HP monitor.

So I called HP Tech support today - as it turns out, it is offshore support. After finally convincing that I indeed had a HP device that was under warranty, I was connected with another offshore technician, who proceeded to 'teach me' there is no HP DRIVERS - all use generic drivers. At this point, I realized that I was being quite a lot of manure of cattle. When I asked why HP Support Assistant did not see the monitor on my system, he said that it was not supposed to see the monitor, only the pc mainframe. I told her that it was not very helpful and ended the call.

So I dug even more, and of course, I found HP27vc LCD Monitor driver, sp73128.exe. I installed this and now my monitor is running with the HP driver and not the generic.

I checked HP Support Assistant once again, who wondered if the correct driver has been installed now, he can now see the monitor, but alas, he still does not see it.

Is it worth keeping this HP Support Assistant installed? I mean, because he does not see the monitor, how can it be of any use to me?

Any comments or thoughts appreciated

ceetiger

Hello:

I guess you can get all kinds of divergent opinions about the usefulness of the software HP Support Assistant (HPSA).

It is one of the first programs I uninstall when I have a PC HP.

You have found, you can check the support page for your HP product for new drivers (or drivers in general).

One of the things that scares me is that some people have the software HPSA runs automatically, and it will download and install software updates without knowing the user.

This can be particularly dangerous if it downloads and installs an update of the BIOS for the PC, and work on the PC during this process. Not sure yet it is running, or casually reject all notifications that you are busy (I do this at the time), and if you close your PC for an update of the BIOS, you end up with a dead PC.

I read a few forum posts where that happened indeed a few people unhappy.

You can set the program to you not inform that, and then you choose when and which updates to install.

I just get rid of it... one more application running in background to slow down your PC.

Use the utilities to clean and optimize disk at least once a month to keep your PC works well.

Pavilion 10 TS Notebook PC: Message from the Contact of the Web Tech Support page immediately

Tried using Internet Explorer when this message came:

Message from Web page

******************************************************************

RDN/YahLover.worm! 055BCCAC9FECInfection

******************************************************************

Call immediately support Tech 1 888 881 - 3305

The ata next will be compromised if you continue

1 passwords

2. the browser history

3 history of credit card of

This virus is well known. For full credit card and identity theft. Other measures through this computer or any computer on the network will reveal private serious information and invovle risk.

Call the 1-888-881-3305 Tech Support

Can someone please tell me if this is a real virus warrning or someone looking for my bussines of Data Protection.

Thank you

Hello

Not a true virus warning. To give this caveat, there is no feature of Internet Explorer. It is a spyware, ransomware trying to access your laptop and lock the machine unless you give money.

Do not disclose any of your personal details, bank details, System Details, details of credit card to any person, by telephone or internet.

Concerning

Visruth

Re: Strange call of "MS Tech Support"

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