Reading CD/DVD and writing problems

I tried the Microsoft fix for automatic in the event of a problem with my CD/DVD/R/RW.

I tested drive with a cd of software that installs my external hard drive.

Here are the results:

CD/DVD media is not readable (slimtype DVDA DS8AIP Device) Format is not supported

Class filters are corrupt

Device is not working properly it is device is facing a problem that prevents it from working

The CD/DVD drive is disabled in Device Manager (NO it isn't)

The CD/DVD drive is not accessible via a drive letter assigned. architecture Windows 6.0 x 86

This vista is a HP Pavilion Home premium and should have a SuperMulti 8 X DVD + R/RW/w/double layer support.

I used hp recovery discs to recover this sysytem to the original operating system on 3/30 and my CD did not work since. How can I fix it. I tried chating with hp support and got 0 help. The drive is not available to download on hp either. I don't know how to solve this problem. I also used the 982116 KB, but this info was not applicable.

I need to install the CD for maxtor to be able to use my external hard drive to retrieve my photos and documents. I would like to watch movies, do my movies at home and burn discs again. Please help me!

This computer is always updated to the recovery and service packs are not yet installed.

Hello Stewfss,

I see you have another thread for the same problem. Here is a link I found:

http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/2fd39d57-AE60-441D-b63a-c963465e87d5/

Have you tried all the steps suggested by SpiritX MS MVP or just ran the Fix it?

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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