Reboot HP Support Assistant

Similar Questions

• HP Support Assistant has stopped working after the installation of the HP-Helper to check network

  My computer model: HP Pavilion SlimLine s5-1160 desktop with Windows 7 64 - bit Media Center

  While I was away from my computer this morning installed HP HP network check Helper. When I got home there was a message that I needed to restart the computer. After reboot, I got the same message. After trying several times, I have disabled assistance program using Add-on management, but the message from computer restart guard appearing. When I tried to open HP Support Assistant it opens, but instead, the restart popped up message. In the HP Setup Manager Wizard, I clicked on help, then launch support assistant and received... the message to reboot. If I open HP help and Support Windows and click "Contact assistance (Get in touch with someone at HP)" I get... the message to reboot. I have re-installed HP Support Assistant with the latest version on the HP Web site. After the computer restarts, I have... the message to reboot.

  Thus, the computer always tells me that I need to reboot, HP Support Assistant does not open and I can not get HP support number to call by clicking "contact support (Get in touch with someone at HP). Does anyone know a number I can call to "Get in touch with someone at HP?

  Thank you.

  Sorry, you encounter the problem with your PC.

  If you have not been able to contact HP, but here is the number:

  800-474-6836 (800 HP invent)

• iPad, Safari froze and was told that I had to call apple for support assistance.

  My iPad Safari froze and was told that I had to call apple for support assistance.  I called and gave the last four digits of my serial number of the iPad.  They wanted me to download app and pay money, but it felt weird, so I hung up. Am I or my systems compromised in any way by calling and giving the serial number or hang up in time that nothing should be affected?

  Do this...

  Tap Settings > Safari and then slide down and tap clear history & data website, then reboot your iPad.

  The number they gave you is not Apple.

  Never give any personal data abroad on the net, including serial numbers.

• HP ProDesk 600 G1 SFF: HP ProDesk 600 G1 SFF: HP Support Assistant is not able to download updates

  Hello

  We have two identical computers HP SFF ProDesk 600 G1 running Windows 10 (64-bit) with the latest Windows updates installed. On two of them today, I installed the HP Support Assistant. The version information of the help Wizard says:

  HP Support Assistant: 8.3.27.17

  Framework: 12.5.26.37

  Configuration files: 8.0.6294.2155

  Contact information: 37386108

  All updates to the support Assistant software have been installed on both machines.

  Everything on one of the computers in Office Support Assistant works very well and can download and install the updates that are available on the other machine, the update process stops before downloading updates with the following screen:

  

  Several rounds of uninstall/reinstall (with reboots after each step) did not help to remedy this problem.

  Any advice would be greatly appreciated.

  Best regards, Hans-Georg

  Hello

  by an another uninstalling the adapter Assistant and framework support (with deletion of all stored data) and resettlement after the problem could be solved.
  Best regards, Hans-Georg

• HP Support Assistant is unable to install the drivers wireless wireless device not recognized at startup

  Name and product number:

  HP Envy Sleekbook4 PC / / C2K72UA #ABA

  Intel Centrinto Wireless-N 2230

  Microsoft Kernel Debug network adapter

  Realtek PCIe GBE Family Controller

  USB - IF xHCI USB Host controller (Intel WiUSB)

  Inter 7 series / C216 Chipset Family USB Enhanced Host Controller - 1E26 (there is a similar device that works but ends with 1E2D)

  System Operalting:

  Latest Windows 8

  No error message.

  Changes:

  Uninstalled some things via the control panel (I don't know where I can find a newspaper which has been uninstalled)

  Attempt to system restore and it failed.

  My diagnosis:

  First of all, some info on why the devices do not work.

  The USB controller claims there are insufficient system resources to complete the API. However, I am only using about 20% of my memory and my hard drive. If I deactivate and reactivate the device through Device Manager it starts working until the computer passes in mode 'sleep' or reboots.

  The Realtek PCIe controller and Intel Centrino Wireless adapter simply read {operation failed}. If I disable and re-enable these devices via Device Manager they begin to work until the computer mode "sleep" or reboots.

  The Microsoft Kernel Debug network adapter "is not present, is not working properly or is not all its drivers installed."

  Intel WiUSB - windows cannot load the drivers for this device (code 31).

  The HP support assistant tries to download and install "Wireless for windows drivers 8. The download succeeds, but the installation fails.

  At startup, windows thinks that there are no network adapters (other than bluetooth). After the reboot of the devices from the Device Manager, they appear in the section of the network adapters.

  Thank you in advance for reading this and any help you may be able to offer,

  Tim

  I see. Unfortunately, the failure of the short DST means that the hard drive needs to be replaced. The computer is still under warranty?

  If so, you can contact HP Technical Support and ask them to send you a replacement. This replacement will come with recovery media. If you don't have an external CD drive, make sure you request a recovery rather than recovery disks USB. They should know that the model already, but, I would make sure. Once you have received the new hard disk, you will need to send the back of an old man in this same area, using the provided shipping label. The technician on the phone will give you the details on that.

  HP 1-800-474-6836 Technical Support

  If the computer is out of warranty, you can replace it with any HDD notebook 2.5 ". If you need help choosing a car, let me know

• Problem with the hp support assistant

  There are a lot of available system updates when I scanned the updates using hp support. I've updated the recommended updates. After update, a pop-up message will appear telling you ave to restart the computer inorder to apply the updates. But even after rebooting, I could see the same popup messages that appear again and again. I can't access main window. Please help me.

  Thank you

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Please try to uninstall, download of the last being and resettlement.

  Here is the link to the latest version of HP Support Assistant:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58915.exe

  Here is the link to the latest version of the HP Software Framework:

  http://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59202.exe

  So here's a support document which guides you step by step: http://support.hp.com/us-en/document/c02435801

• Failed to update download - HP Support Assistant

  Hi all

  I have problem to check updates from HP using HP Support Assistant for the last two months. It always fail the download of updates.

  The most recent analysis on October 9, 2011.

  How to solve this problem? When I check the latest version of HP Support Assistant, he says it's the latest version.

  My computer is HP Pavilion dv7-6107tx Entertainment Notebook PC.

  Uninstall HP Support Assistant in Panel, programs and features. HP Support Assistant right click and select uninstall. Reboot the laptop.

  Then, download and install the latest version here:

  http://h18021.www1.HP.com/helpandsupport/HpSA.html

• serious problem with HP support assistant needs to close

  Presario SG3-110UK

  I downloaded an update for Assistant help now some time ago and I get an error "this application has encountered a serious problem and needs to close"-button to close the application or restart. Reboot Gets the same message.

  I uninstalled and reinstalled the application several times. It works once and then I get the error message.

  How to load a picture so that you can see what I'm talking about?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the computer.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• HP Support Assistant broke up shortly after the upgrade to windows 8

  I use a 4 month old desktop HP Pavilion HPE h9-1130 Phoenix, with windows 8 pro (64-bit). There are 2 or more months, I upgraded to windows 7 (64-bit), and I followed the instructions of the windows Upgrade Wizard 8. He said not to uninstall HP support assistant, so I left. After the upgrade, which went through flawlessly, hp support Assistant works perfectly. But a few weeks or months, he ran an update, and update failed to start and the program crashed. Immediately after that, the icon of Wizard support hp in the taskbar has disappeared, as well as the program itself. It will be displayed on the list of programs, but I'm not able to uninstall or do something with it. I can't either start. I tried to get help from HP customer care, but they were a bunch of idiots who just wasted my time. I couldn't even communicate with them, because they were all Indians and speaks very by the English. I tried to ask to speak with a customer support English agent or a Manager, but they would put me on hold and it would never transfer, so I hung up. I think I spoke to 6 different customer support agents a few week spans and via different outlets (live chat, phone, email). One of the "agents of support" has been so incompetent that he spent an hour on the remote just link sitting there, doing repetitive things I told him constantly, I had already tried, like trying to do a base installation of the Web-_-... That said, I was wondering if someone could help me solve the problem, because I would like to have Deputy support back on my computer. But I am doing nothing tedious as a reinstallation of windows or something like that, because it's just ridiculous for a program very little relevant.

  Resolved, by none other than myself. No, thanks to HP customer care, or this forumn. Of a curious, I uninstalled a crap tone of the files and folders that are associated with HP Support Assistant, including HP, frame Support HP, HP Setup, HP Setup Manager support and many other files via Windows Explorer (by searching appropriate tab of the computer), Windows uninstaller and Revo Uninstaller free control panel. Once I felt I had managed to get rid of a bunch of broken files of shit, I tried to install a new HP SA on their site, but it wouldn't work. To fix that, I found that guests "Overwriting" mentioned above has led to the problem, which was "swsetup" and HP SA files have been left and prevented a clean install.  So to fix that, I deleted all pre-existing swsetup and files HP SA from Windows Explorer. After all this, I was able to successfully install SA HP, although I had to download it and then manually start the installation process by clicking on the executable file of the application in the new HP SA folder. Everything seems to work fine now, I ran pretty much all the features of the program and they work fine.  The only thing that seems to be a bit weird is that I updated the original HP Bluetooth driver and rebooted, but it seems not to save the update, as it is still prompting me to do it again.  This isn't a big deal, as an easy solution is just for x on this recommended update and hide.   I will update if something happens, but if I don't update, it means that the product works as it should.  Let's hope I don't have to deal with HP customer support once again, what a terrible experience!

• HP Support Assistant tells Me to download and install the same update

  I have a HP Envy 700-027c. Maintaining HP Support Assistant telling me to download and install a Cyberlink PowerDVD to sp63146.exe, even if I downloaded it, installed and rebooted my computer 3 times or more. I don't get no error on installation, then believe the installation have been successful.  Please notify. Thank you!

  18...

  Welcome to the HP Forum!

  You could try the following:

  Control Panel > display icon > programs and features >

  Scroll down, find and uninstall HP Support hasWizard.

  Restart your computer after uninstalling the existing version of the Support Assistant.

  Download and install the latest version of the HPSA:

  HP Support Assistant

  Restart / reboot the computer and log in

  =====================================================================================

  If the problem persists, you can try:

  • Open HPSA > click "updates and optimizations" (wording may slightly differ) >
  • Select them Updates settings and messages >

  Under ' how would you like to receive updated software and messages from HP?

  • Select in the menu dropdown:

  Search for updates, but let me choose whether to download and install them

  Always in the updates and optimizations >

  • Check / initiate a list of available updates >
  • If the offending hotfix package is still listed, then click on it (maybe right-click?) and a value of 'Ignore' or 'hide' this package

  > Once 'Hidden', the package should not display longer towards the top of the list of available updates.

  Comment

  In particular, it is the opinion of this Expert that you ban HPSA to download and install a BIOS update on your computer.  You should always, in the opinion of this Expert, look for the updates to the BIOS on the website of your computer and only download and install a BIOS update when the update is directly applicable to your situation or if you are having problems with your computer.

  For your reference:

  Troubleshooting HP Support Assistant (Windows 7)

  Good luck!

  Click on the star of congratulations !

  It's a big 'thanks' for the author's efforts to help you.

• Unable to do the updates recommended by HP Support Assistant

  I use HP Pavilion m6 with Win7. HP Support Assistant says that there is an important update for Intel My WiFi and wireless drivers for MS Windows 7, which consists of a 206,14 MB file. I downloaded this 3 times now, but it will apparently not be complete the process since the notification back. I get a message that says that the wireless lan and bluetooth are not connected, but Device Manager indicates that they are working properly. What gives?

  Hello. I ran into the same problem tonight with several downloads showing that they need to be updated. Whenever I tried to download, it would get stuck on the part of the installation process. Finally, I raised the 'Check for HP updates now' and all of the alerts went off, showing that everything was up-to-date. Not really sure what happened or why...

  I first noticed the alerts after having my internet cable and the phone turned back today. I just thought this bc I just got a pop up for my computer need to reboot for updates... I've been reporter restart for a few days and that might have something to do with it also, but that caused no problems in the past.

  In any case, I hope this helps you or someone else. Have a good night and God bless!

• Pavilion 15-e092ea: does not not after installing updates from HP HP Support Assistant

  I was warned of three updates two days before and went to install them before moving on to Windows 10.

  I was warned that several reboots may be required.

  Several reboots produced, but now, I find that whenever I try to launch tune it just tells me that a restart is required. This must happen at least 10 times.

  I can't get further and assume that the software has stopped working properly.

  Thanks, your solution was my instinct, but I just wanted to check if there was an another known issue with the latest updates.

  I uninstalled the support assistant as suggested and downloaded the latest version.

  Everything works fine.

• Support Assistant does not and will not uninstall

  I have HP Pavilion g series laptop running Windows 7 and used and fairly regularly updates from HP support Assistant.  Recently, whenever I try to run HP Support Assistant I get the message "HP Support Assistant has stopped working"

  When I continue and follow the link "Check online for a solution", nothing happens.

  I tried the uninstall programs and features in Control Panel, but it will not uninstall.  When the uninstall process early, I get an error message: -.

  "Error1316 a network error has occurred trying to read the file C:\Windows\Installer\HPSupportAssistant.msi.

  Uninstalling then rolls back leaving the program on the computer and it is still in the list of installed programs and features.

  Therefore, I am unable to do a clean install of HP Support Assistant. I tried to install on the version on my computer and get a message "the following file is already on your computer c:\setup\SP64126\Metro.xml you want to overwrite this file?  I click 'Yes to all' installation is over in a Flash and Assistant support still does not work. The same message reappears. A vicious circle. How can I uninstall?

  Thank you

  Hello

  What is the product number of the laptop?

  Try these,.

  Run this FixIt before performing the steps below.

  1. download the executable HPSA you product site (OR) click on the portable computer option listed here at the top right of the page.

  2 download and install 7-Zip.

  3. open 7 - Zip and browse to the executable file HP Support Assistant.

  4. right click on the OGANotifier_ENU.msi HPSA and select 7 - Zip > Archive open.

  5. a new window should open, showing a folder without a name.

  6. click on the icon of the snippet at the top of 7 - Zip.

  7. a window should open asking where you want to extract this file.

  Choose a location and name a folder to make it extracted.  For example, c:\users\username\documents\hpsa and this file without a name would be extracted from this place.

  8. in Windows, navigate to this newly extracted folder.  Click UninstallHPSA.exe, and then select run as administrator.

  Delete SP64126 C:\Setup folder if its seen here

  9. now that the uninstall program is run in administrator mode, REBOOT.

  10. once the system is back on again & loaded completely, go to the extracted folder.  Right click on setup.exe, and select run as administrator.

  11. follow the installer until you get a successful installation message.

  This would remove HP Support Assistant and reinstall it.

  Thank you

• Failed to upgrade HP Support Assistant

  I have a new Pavilion m6-1045dx running on Win 7 64 bit.  Recently I tried to update the HP Support Assistant 6.1.12.1, but it failed.  At the opening of the SA there is a high bar message saying "an error has occurred."  On the bottom, the name of the product number and serial number are not displayed, but it only shows "Loading" for each of them.

  I looked for a new software and found the sp58915.exe online program, but it would not replace the previous version.  Then I tried to uninstall, but I got a message saying "Error 1316.  A network error has occurred... »

  How can I get this program working properly again?

  I was getting no response from my recent postings here and began to get rather frustrated so I opened the C:\swsetup\sp58915 folder where the file metro.xml.  I found also a setup.exe file that I ran, but it doesn't seem to do anything then I opened msiinstaller.exe, who showed a lot of activity.  When it was over and I tried to run, I got a message saying that a problem has caused HP Support Assistant to stop working correctly.  In addition, Windows will close the program and warn you if a soluotion is available.

  Somehow, I didn't trust it so I ran the update file sp58915.exe instead, which finally did what he had to in the first place.  After the reboot it point mark, even icon in the toolbar on the bottom right and interpreted with brio.  It was sort of a test, but I'm sure glad that what it working properly again.

• Pavilion dv7 cannot recognize the CD/DVD drive, no help support "assistant".

  Subject says it all.  Since I got this machine, it had problems when the CD/DVD drive becomes invisible and are not accessible by any means.  A reboot has solved in the past, but now, it doesn't seem to work more.  I would like to reinstall the drivers, but guess what, I don't know what kind of player, it is (funny how that works), and Support 'Assistant' is apparently ihcapable to understand the model of this Pavilion dv7 ("product name: loading...") ("now until the heat death of the universe), which does not help either.  Anyone has a better idea than just blindly install the drivers?

  Hello

  Drivers for CD/DVD drives comes with Windows (IE with the operating system - it is not the drivers you need to download).  The driver is located in C:\Windows\system32\DRIVERS\cdrom.sys.

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If the drive does not, in the Start Menu, open Control Panel and click Device Manager.  Click to open the IDE ATA/ATAPI controllers.  Right-click on the first channel and select uninstall.  Do not delete if requested drivers.  When uninstalled repeat the process for each channel.  Also, if an ATA controller is listed, right click and uninstall it, once again is not removing the drivers if requested. Then, open the CD-ROM/DVD-ROM drives.  Make a right click the drive (if it shows!) and choose uninstall.  Do not delete if requested drivers.

  Restart the computer and let Windows reinstall devices.  Check the disc again.

  If it still does not work, re-run the fixit automated Microsoft at the link below.

  Windows 7

  Vista

  Then, in the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Best wishes

  DP - K