Reboots after ipgrade to a blank screen with mobile mouse. This is a 2011 IMac

Similar Questions

• Unresponsive, black screen with mobile mouse, Odd blue lines during startup (Vista 32)

  First a little background seems to be in order.

  At first my problems seemed associated GPU. Play games would often result in freezes after explosive and muzzle flash effects. The entire computer freezes, pixel green and pink lined the edges of most objects. The only solution was to turn it off and restart it manually.

  The problem persisted in programs like the use of the internet for non flash based sites average.

  In Device Manager, I noticed a few red flags on my graphics card and problems with my drivers (I've updated my drivers recently, but after the initial problems) but I couldn't find a way to remedy the situation.
  

  Now start is messed up. The loading with green bars screen has shifted but evenly spaced blue lines on the entire screen. It takes a lot of time on this screen before the end. After that, it becomes a blank black screen with only my mouse visible and usable.

  All I can do is to move, clicking does nothing.

  Startup Repair seems to be corrupted on my computer from a previous problem, because it no longer works and a few start up via F8 options I tried show no effect.
  

  Safe mode shows no difference.
  

  I'm sure if the GPU is a part of the problem, but I have a nVidia 9800 GT.

  -Thanks in advance.

  By using the Vista recovery disc did fix my computer.

  After some trial and error, with execution of the various options for disk based, I finally got a restore point for work and now my computer is working again (I am actually posting about it right now!)

  I couldn't get startup repair to make no progress, nor could the repair options do much.

  But I was able to restore for some time in mid-August and I hope I can keep this race.

  I still have the blue lines when you start upward, but they appear not anywhere after that. I think that the root of my problem lies in my graphics card because my computer does not show that any evidence that I'm using a (cannot run games) and the device manager says that the device has been disabled due to a problem (code 43).

  But I'll leave a thread in the hardware forum where it belongs.

  Thank you all for your help, it is appreciated.

• HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.

  HP Pavilion dv6000 (Vista) starts with a blank screen with a cursor after the original hp logo screen.  Cannot get it to boot Windows.  Any thoughts on next steps?

  I remove the hard drive and attach it to your desktop and use the host operating system to run a check disk on your drive.  The laptop goes hard disk looking for instructions to start and he does not see the correct code.  This is probably due to a damaged boot sector.  Another idea is that your bios has changed and you have changed the SATA from AHCI to IDE type somehow or vice versa. You also left a non bootable disk in the DVD/CD drive.  Remove all disks from your DVD.

• After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I am on Windows Vista.

  After I loaded Turbo Tax 2011, after that I connect to my PC, I get a blank screen with only the cursor showing. I picked up at an earlier date and reloaded the software TT 3 times with the same result. I tried of caraa start windows Explorer by using the Task Manager, but it does not work.

  Hi AndyCantore,

  Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

• Pavilion D7 4177nr blank screen with cursor five days out of warranty.

  I have a Pavillion D7 portable 4177nr.   I have not had any problems with it by the window / the warranty period.   Five days after the expiration of the warranty I used it, walked for 20 minutes and returned to find a blank screen with blinking cursor.  I ran the diagnostics and everything passed.  I can't start in safe mode.  .   I am extremely disappointed, because I really liked this assistance please phone!

  Can you boot into the BIOS screen (pressing F10 when booting) and check if the laptop can be started in it?

  If so, I recommend to run the system diagnostics and check if the hardware on the unit works very well.

  In case it does, you can check if you can press F11 and restore your computer to factory settings. Please make sure that you back up your data before performing a recovery.

• my laptop with vista booted up and I get a blank screen with a cursor that I can move.

  I have a PC Toshiba laptop with vista.  Everything worked well until one day he started upward and I get a blank screen with a cursor that I can move.

  I tried all modes of security with no luck.
  I noticed that when it starts in safe mode it will stop on windows/system32/drivers/crcdsk.sys every time.
  I did some research and found people have had the same problem and solved with a running repair disk, I did not.  Is there a fix I can do without the disc?
  Thanks for the help in advance

  I solved my problem.

  My problem is that some how I lost my video drivers, so I used hirens boot cd to get and discovered was my drivers were in the files and restored to an earlier date.
  Once it happened I restarted and again, I got a screen.
  I'm not sure how the drivers has been removed, but I ran virus checks and malware on my computer did not
  But its been fixed.  I was afraid that I would have to rebuild and go through the hassle to move my files and rebuild it but glad I do not have
  Thanks for all the help

• Windows Vista - blank screen with only the mouse pointer at the start - tried everything

  My laptop (Dell Latitude E6500) stopped recently begin correctly recently - one morning, he froze connection so I powered it off and then on again. When he started to I only got a backlit black screen with a mouse pointer - nothing works, clicking or Ctrl Alt Delete.

  So far I have tried the following:
  • Dell Diagnostics tool - no problems found
  • Safe mode - the same thing happens in all modes of security
  • Restore the system using CD of Vista - no restore point
  • Repair the system using the Vista CD - no error
  • Essentially, nothing to do with the Vista CD solved the problem, so I tried the forums

  • I tried to rename the "Logs_bad" event logs and by creating a new "Log" folder in windows\system32\winevt\ - does not set it
  • "I renamed' software ' to 'software_bad' in windows\system32\config\ and 'software_previous' in 'software', as suggested Mr. Bakir in http://www.nuonsoft.com/blog/2009/05/02/possible-ksod-black-screen-of-death-solution-for-windows-vista/, but it did not work.
  • I also tried a few things with Regedit but not had any luck with doing work again.
  • I tried the trick of "StickyKeys" discussed on many forums, but this does not work - I had turned it off or the computer is not grateful for entry; I do not know
  • I copied explorer.exe working copies, taskmgr.exe and winlogon.exe from a broken computer work computer, it did not resolve anything.
  Are there solutions more I can try? There must be something I can replace/remove/change in order to get Starter beyond this point where is seems to 'block '.
  Install a fresh windows isn't really a preferred option.
  Any help would be much appreciated

  Hello

  ·         At what stage of startup you get this black screen?

  I suggest to refer to the link below and check if it helps to resolve the issue.

  http://support.Microsoft.com/kb/977675

  If you have not used the repair which is a system repair option in Windows vista start DVD, you can use it and check if the problem persists.

  To open the Startup Repair refer

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem

  For more information about the Startup Repair, refer

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  I hope that helps!

• Windows Vista starts with a black screen with the mouse cursor

  Hello

  I bought a new Toshiba laptop with OS Windows Vista from Best Buy. At time of purchse that Best Buy does not give me the Vista OS software, they said that the operating system is already installed in the laptop.

  Now, after a year, I have problems with the laptop. The Vista starts with a black screen with a mouse cursor. Before writing this issue, I searched some tips to solve the problem as

  (1) by pressing F8 while the computer is on and select it the option "last good known Configuration (Advanced) option." but it didn't work.

  (2) by pressing F8 when the computer is turned on, then turn on the option 'System repair Option', it did not work.

  (3) by pressing F8 when the computer is turned on, and then select the option "" safe mode / Normal mode option "Unfortunately she also did not work."

  Could you get it someone please let me know how I can solve this problem.

  Thanks in advance

  If Safe Mode does not and you do not have a Vista DVD from Microsoft, do a repair disc to do a startup repair, etc.:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to make the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you're up a new drunning.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  See you soon.

  Mick Murphy - Microsoft partner

• WIN8 - no desktop, black screen with the mouse pointer. Manager tasks and the login screen work.

  As usual I left my computer and after a few minutes, he fell asleep. Next morning, I had moved to the mouse, computer wakes, but I got a black screen with the mouse pointer. I hit CTRL + Alt + Delete and screen with Task Manager option appeared. I stop computer and rebooted. Welcome screen and logon is displayed. After you enter the password and click on submit that the screen becomes black with only the pointer visible mouse. I don't have not installed anything recently. Can you help me find my office?

  OK, I had the same problem. I thought that if you have a pointer and can launch Manager tasks and all programs through its file > new task, then the hull works correctly. No office and no taskbar mean that something is wrong with explorer.exe. Now, he has corrupted not necessarily, may not properly launched.

  Here's what I did:

  1. I opened the Task Manager, the Details tab

  2. I killed all explorer.exe on the list

  3. just to be safe, I also tried to kill dwm.exe but it will be may not be necessary (it never goes away)

  4. I started the new instance of explorer.exe via file > run

  And voila, I had the desktop and the taskbar.

  It will be useful.

• Windows Vista starts with only a black screen with the mouse pointer.

  Saturday, 02/27/10, I left my laptop (Dell Inspiron 1405 E) because I used Studio to produce a couple of videos.  When I got up in the morning, he himself had closed.  I tried to put on normally, and he said: recovery error windows, then on lists: Launch Startup Repair tool and start windows normally.  I tried to do a repair, but it just comes back to the same screen.  When I try to boot normally, it shows the progress on the background as usual bar, but then he comes up to a black screen with a mouse pointer.  When I run one of the many diagnostic tests, it is said that the BIOS cannot find the operating system loader.  I'm pretty adept at computers, but nothing I've tried before reinstalling Vista works.  I have files that I need to keep it on the computer, and only a few of them are saved.  Please help me soon, as I need for my school musical production on Thursday.

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system
  Restoration, it must only be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Don't forget to make a good backup or
  3.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can do a repair installation which should save the data but you will be
  Maybe reinstall programs. It also requires the correct Vista disks especially for OEM
  versions. You will need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Windows xp does not start, I can't even in safe mode. I Mindprint just a black screen with the mouse arrow. What can I do

  Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  Hello

  1 did you changes to the computer before the show?

  You can try the troubleshooting provided in the link below steps to fix the problem.

  Computer stops responding with a black screen when you start Windows XP

  http://support.Microsoft.com/kb/314503

• Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  You have all the features non-essential related to the machine?
  Have you installed a new hardware or software recently?

  Try to do a repair install and see if it corrects the problem.

  How to perform a Windows XP repair install

• Computer starts up, it stops at a black screen with the mouse icon (which moves around as usual)

  When I start my laptop, it goes through all the loading screens (Windows Vista etc.) then sticks to a black screen with the mouse icon... I somehow managed to try a restore of the system by a few points, but they all failed a moment I can't even find this option.

  Hi Peter,

  1. have you done any recent hardware or software changes to the computer before the show?

  2. with what code error did system restore fail?

  Method 1:

  Try to start the computer in safe mode and check if the problem persists,

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:

  Try and perform a startup repair and check if that helps you.

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

• blank screen with cursor after logging in to windows 7 pro 64-bit system?

  The problem above has only begun wihin last week, until then the system worked perfectly for 18 months since the purchase. I did not the last changes made to the system or apply updates. The fine start pc, I select the user's profile, enter the password and then it goes to a white scree with a mouse cursor. It remains so for about 30 minutes, and then the desktop appears and works normally.

  I ran diagnostics system, a virus scan using norton, tried loggin via safe mode, other user profiles, restore back to the right configuration of las don'tknow etc all with no fix. Since the research online, I realize a lot of people have the same problem, but I have not found any confirmed bugs. Given the number of problems reported I would have taken that there is an update/fix win7 for cause of ths.

  Can you please offer some advice because this is really an impact on my work.

  Thanks in advance.

  Hello

  1. you have an external equipment, connect to the computer?

  2. you receive an error message?

  3. what was the result in safe mode?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  Method 2

  If the previous step fails, see if the problem persists in the activation of the video mode low resolution (640 × 480) in the advanced boot options.

  Startup options (including safe mode)

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  If the previous step fails, check in the event viewer for the cause of the issue and after back with the results.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Connection of the main user brings up a blank screen with one cursor wheel, other users launch very well.

  My wife is running Vista Home Edition on his laptop HP 3 year, and she can't connect to his user account.  Once the password is typed in, it becomes just a black screen, with the spinning cursor wheel - forever.  It can connect to my user account on the same computer without problem.  I guess something is corrupted or damaged which prevents him to launch his user account.  How can we fix/bypass this problem?

  http://support.Microsoft.com/kb/811151
  Is for XP, but is similar to Vista.
  --
  ..
  --
  "jpmcgrath" wrote in message news: b9a576a2-608e-4439-a17b-25de0e64b58f...
  > My wife runs Vista Home Edition on a laptop HP 3 year and
  > she can't connect to his user account. Once the password is entered
  >, it becomes just a black screen with the spinning cursor wheel -.
  > forever. She can log on my user account on the same computer without a
  > problem. I guess something is corrupted or damaged prevents him from
  > launches its user account. How can we fix/bypass this problem?