receive faxes

I can receive faxes, but I can't send them. They get an unknown number to me what is happening? It is a new machine and everything works fine!

What model you use.  One thing to check is the numbering prefix.  If you dial prefix on it can add numbers at the beginning of the number.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

    I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

    Hello @JPJ408,

    Welcome to the Forums of HP Support!

    I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

    If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

    I hope this helps clear up any confusion.

  • Can not receive faxes?

    I have HP Officejet Pro 8500 a Plus all-in-One printer, Windows 7, I can send faxes but cannot receive faxes? Can someone help me? I have a TV Brighthouse cable with telephone with answering service.

    Normally, it's something in the configuration that prevents the fax from the reception.  This document should work you through the problem.  Let me know what happens.

  • HP Officejet Pro 8600 cannot receive faxes

    HP Officejet Pro 8600

    ================

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    Have a line telephone/answering system equipment, with 4 lights.

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    Then I heard the ringtone that a fax has been available and I checked the printer display. I had an option:

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    If this case should be closed.

  • I can't receive faxes on my all-in-one HP Photosmart 3100

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    Hello Travis_C,

    I managed to fix this problem in all things, read the manual. It seems that the automatic response was some how turned 'OFF' and this is why no faxes received. Thanks for your reply,

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  • How to configure my Mac (OSX Lion) to receive faxes directly from my HP Officejet 6500 +.

    I have a Mac OS x Lion and a HP Officejet 6500 +. I would like to save incoming faxes directly to my computer, rather than having the 6500 to print them. I installed the driver of HP6500 on Mac: print and outgoing fax jobs. Using the configuration Print & Scan on Mac System Preferences, I can select the Officejet 6500 fax, click on "receive options" and turn on "receive faxes on this computer": I got him to answer after 1 ring and save faxes to an appropriate folder.

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    I tried following the instructions on the manual for 6500 located here: http://h10032.www1.hp.com/ctg/Manual/c02519721.pdf but the indications on page 57 for the implementation using the HP tell me to select the "applications" icon in the toolbar and it isn't here.

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    Well, this got me half way there, thank you.

    Once you have installed the software which recommends ShlomiL, then you must enable the option Archive digital as described, which won't be available unless the device is physically connected via a USB cable. Wireless is not an option. The value "Digital Fax archiving" 'Save to Folder' and then choose a folder that is accessible in writing-world. The folder must be specific for incoming and used faxes for anything else! The 'Notification of incoming Fax' value to what you want.

    Then go into the front panel of the 6500 and disable printing fax. (There is an option buried under "base set up the fax / Fax HP Digital")

    Finally, create an automator workflow that automatically prints any picture of new place in the folder of incoming faxes created there are two steps. Set it to print on a printer laserjet cheap rather than ink-jet 6500 ridiculously expensive. (Or skip this step if you're ok with not having a copy of incoming faxes).

    You can ignore the options useful and well-designed integrated on your Apple about "receive faxes on this computer". HP only plays nice with that.

    I still hate the HP, but at least now I didn't spend $35 for a new inkjet cartridge every two weeks.

  • OfficeJet Pro 8600 spits out a blank second page when receiving faxes

    I have a brank new Officejet Pro8600 and it's the same as my last HP all-in-one has started doing.  Even if he receives only one fax from page, it seems to read as two pages and also spits out a blank second page.

    My frustration is more, because I just replaced my last all-in-one to do the same thing.  It's a waste of paper and very boring.

    I'm happy that I got this sent to me, because I was really pulling my hair, and it looks like you are too.  I finally came up with a workaround, that nobody at HP and Verizon could help.

    Finally, I changed the configuration of the fax on legal size paper, and it works like a charm.  For some reason, it was as if the received fax was not aligning with the dimensions of the letter, but now that I changed the settings, I have more the problem of paper all this waste.

    Craig Pettigrew

  • Play a voice message before receiving faxes

    I have a HP 6500 has connected to my desktop computer that is connected to a telephone VoIP (MagicJack) system.  Through the MJ I can receive faxes, that part works fine.  My question is:

    Is it possible to have the HP (or my computer) answer the call, then play a voice message before receiving faxes so that callers 'voice' can be a warning that they called a fax line until they get a blaireing beep sound in their ear?

    Thanks for any help you can provide.

    George

    George, welcome to the forum.

    I know what you're trying to do, but have never heard of this fact.  Here is a guide that can help you solve your problem.  It will allow you to use your answering machine with the FAX.

    Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

  • HP Color LaserJet M476 MFP Pro: How to receive faxes on pc and print later?

    How to receive and record the incoming faxes on pc and brought it back later.

    Hello

    the series M476 supports nto, receive faxes to a computer.

    Below you can find the data sheet:

    Fax features: Interface PC support: No.

    http://store.HP.com/wcsstore/hpusstore/PDF/cf387a.PDF

    Kind regards

    Shlomi

  • Photosmart 7520-e cannot receive fax fax only computers

    I tried everything tech support told me to do it so far.  Hard reset, unplug the power supply, change fax speed but always that nothing does.  I can receive faxes when they come directly from a computer, but when a personal fax machine tries, sending fax machine rings and rings and on my end it never receives.  It says failed to receive.  I have the auto answer set to 2.

    Everything I did!  The text of fax says everything is fine but it is not very well!  I use an old fax to the fax machine.  This HP is useless!

  • laser jet mfp m177fw pro color: unable to receive faxes

    I peut send a fax to everyone but may not receive from the fax from anyone. I need your help. Thank you.

    Hi @sarah_aleyt ,

    I see that you have problems to receive faxes, but you can send faxes. I will definitely do my best to help you.

    Check these settings on the printer:

    Confirm the fax number:
    Go to settings, fax facility, advanced Setup, confirm Telec.

    Disable error correction:
    Go to Configuration, service, facsimile, error correction and turn if off.

    Adjust the speed of fax in the Middle:
    Go to settings, fax setup, advanced configuration, speed of fax and select medium.

    Disable the private reception:
    Go to Configuration, advanced setup, private receive fax configuration. Turn the power off.

    Test the fax.

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    Cannot send or receive faxes.

    Updated the firmware of the printer if the problem persists. HP Color LaserJet Pro M177fw MFP drivers.

    Please provide detailed results if you're still having problems.

    What were the results of the test of fax?

    What type of connection do you have? (Analog, DSL, cable Modem)
    You use the phone cable 2 son?
    You have a special ringtone that is put in place on the line?
    Are there set up voicemail?
    You have an autoresponder? (Where it is connected to?)
    Where did the fax cable connected to? (modem, outlet)
    Is there a phone as connected the printer?

    If there is anything else I can help you, let me know.

    Good day!
    Thank you.

  • Cannot receive faxes officejet 6500 wireless

    Hello

    I suddenly have problems to receive faxes. Alone was able to cross over early today, and as I understand it, it took 8 minutes to my fax machine to connect. I get error reports saying type is "received" and result in "error 244 *.» I tried instructions support on the HP site, and those who, unfortunately, were not very useful. One thing, I thought may be useful was turning power switch on the ECM - however, it is not all the instructions to do it on my model!

    I have the HP Officejet 6500 Wireless

    model E709n

    Running Mac OS 10.7.4

    My Fax is on a separate phone line: it's a VOIP line I've had for quite some time

    Any help is greatly appreciated! Thank you!

    Take a look at the link below, you will find a resolution hopefully:

    http://support.HP.com/us-en/document/c01661987

    Let me know if you need additional assistance. I'm here to help. Thank you!

  • Fax failure - can't send or receive faxes

    HP Officejet Pro 8600

    I started to get this message... fax failure that is impossible to send or receive faxes

    The phone line also makes a busy signal.  When I unplug the fax machine from the wall, my telephone system is no longer occupied.

    If the port is damaged or can I somehow fix it.

    I tried all the solutions written.  Only, I went out and bought an EPSON Workforce 3640.  It works very well... Also, I get telephone assistance even when it is out of warranty.

    I'm done with HP for now.

  • Received fax history report

    How can I print a report showing all received faxes in the 60 days on a HP Officejet Pro 8500 first?

    Hello

    The fax machine has faxes newspaper who keep track of all received faxes.

    You can print the log of faxes from the installation menu > print report > Journal of faxes

    Please note that the fax cannot have 30 recent log and does more than that.

    Hope this helps

    Pelase come back for more details

    Concerning

    Mugu

    -If my answer was helpful please click the star of "Bravo."
    If your problem is solved, please click the 'accept as Solution' button--->

    Although I work for HP position are of my own

  • HP Officejet 6700 Premium: Cannot receive faxes on 6700 Premium

    I can't receive faxes unless I hit the button "accept" - well to AutoAccept is on.   He sends faxes outgoing ok.

    Hello @shamadaw ,

    Welcome to the forums of HP.

    I understand that your premium of 6700 does not receive faxes properly.

    I would like to help.

    The communication seems to be there, but something is wrong with a framework.

    If I could know a little more about the configuration, I can better help you.

    The voice calls and faxes that are received on the same line?

    Is there a voicemail on line service?

    Faxes have a distinctive ring?

    The installation of the printer must recognize the distinctive ring?

    Or if there is no distinctive ring, perhaps the printer is looking for one when it shouldn't.

    Go to the configuration menu, then the Tools submenu.

    Select run fax Test.

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