Remote Web Workplace and remote printing

At home, I have a laptop Win7 and a new printer HP Officejet Pro 8620.  I use Remote Web Workplace to connect to my Win7 desktop at the office (both are 64-bit).  I installed printer drivers 8620 on the desktop PC.

I connected to the desktop through RWW.  The desktop PC sees my 8620 home printer and says "redirect".  I print a test page and open the printer to "see what is printing", I see the print queue, then print, then went in the window as if it is done.  But she is never actually prints.  My home printer doesn't even look like he gets no data from RWW.

I already had a HP Officejet printer model connected successfully.  And, more recently, used a Lexmark Pro915.  I need to replace the Lexmark.

After trying the 8620 without success, I reconnected it the Lexmark and it works fine.

Help, please!

Hello

Please contact Microsoft Community.

That your problem is limited to print remotely using the printer HP Officejet Pro 8620. I suggest you post your query in the TechNet forums to get help.

Check out the TechNet Forums:

https://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itpronetworking

Please contact us if you need additional help with your windows, we will be happy to help you.

Thank you.

Tags: Windows

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