Replacement of cartridge problem

Similar Questions

• Photosmart 7510 serial, replace ink cartridge problem

  I have a photosmart series 7510 and when I open the cartridge door, the carriage does not move to the center of the product.

  Hi Penny,

  So, it looks that the transport does not even move when you open the door of access to transport.  Is this correct?

  Try to do a Hard Reset as described in the following link.  Click here  Who help me?

  If this isn't the case, I'll share a trick that I used before work that usually.  Unplug the power cord at the back of the printer when the printer is still on.  After 30 seconds, plug the power cord to the back of the printer.  When you hear the moving, unplug the power cord at the back of the printer.  You should be able to access the transport of ink.  Let me know if it works.

  Good luck!

• HP office jet pro 6968: cartridge problem

  Bought this printer about 3 months ago. Everything worked great until it Set up cartridge for black ink ran out. "I bought HP ink cartridges to replace, but when I replaced the cartridge set up, I got this error message on the printer screen:" cartridge problem remove and install the specified cartridge, making sure it is properly installed. "I tried to remove and reinstall the new cartridge 6 or 8 times, went to the troubleshooting page HP, followed all the instructions, tried to change all the cartridges of printers not only the black one and spent about 2 hours trying to figure this. Nothing works. Help. I can't use my printer until this cartridge problem is resolved.

  Hello @synaction,

  Appreciate your efforts.

  HP technical support can be reached by clicking on the following link: http://www.support.hp.com/contact-hp
  
  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.
  
  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.
  
  (3) Once finished, click the "Show Options" at the bottom right.
  
  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

  Hope that helps. Thank you!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Officejet Pro 8620:8620 cartridge problem

  Recently, I ran downstairs on the yellow cartridge and replace it with 951XL. This was the first replacement of cartridge for my printer. I have a cartridge problem error that I couold not clear. I assumed it was a faulty cartridge and had the intention to return to Costco. I put the old cartridge back and the problem of the cartridge continues. I turned off the printer, waited, placed all the cartridges, but unsuccessfully this error compensation. I cleaned the connector from the cartridge with a Q-Tip and no luck. Any suggestions?

  Follow-up... I worked with the HP chat support team. After running through the standard troubleeshooting we finally understood the correct remedy. I deleted and reinstalled the printerhead (fairly simple) Assembly and that reset everything amok. Printer works fine now.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP Deskjet 3070 has replaced the cartridges and still not printing

  My printer says I need to use the cartridges Set UP with my printer which is impossible because my printer is 20 months old. I had no problem with any kind of impression e-print etc. until now, I had to replace my cartridges. I bought HP364 and I tried and cleaned my printer but it is not printed. Sometimes he tells me Magenta compatible is 2 days later it say Cyan was not compatible.  Please can you help me

  Thank you so much Ciara. Problem solved you are a wonder!

• Officejet Pro 8600 cartridge problem

  Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

  Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

• HP envy 5530: ink cartridge problem

  Unfortunately I know that we are no longer covered by the warranty but I'm out of options as to what to do
  father rather than use its own printer to print something used our (mine and my mother) and on the last page, we got an error message on the printer screen that says "PROBLEM of CARTRIDGE of INK" with the note to replace the cartridge, now our cartridges arrived by post on Friday and I just went to install a new one now (for when my mother comes back from the cottage) and I still get the same problem.

  Well, I think that Youtube is your last hope.

  https://www.YouTube.com/results?search_query=envy+5530+cartridge+problem

  Find out more if necessary.  Otherwise I think that your printer can be roasted.

• Black ink cartridge problem

  I have a HP Photosmart 5520, which ceased print in black. After replacing the cartridge with a genuine HP cartridge it still refuses to print in black. I did own greenhouse printheadts upteen don't. When I print on my Print diagnostics page, it prints in black, but the color for the black block is smooth with no color at all.

  In my view, it must be a problem of ongoning for HP that I returned my Photosmart last for the same reason.

  Having contacted HP, they are arranging for a replacement unit be delivered to me and at the same time, they're going to take away the defective printer. It has been 10 days away its guarantee to miss. Beautiful escaped.

• Photosmart c3150 check ink cartridge blink after replacing the cartridge

  Almost every time I have to replace a cartridge check ink cartridge blinking and I can not find anything wrong.

  If the led check cartridge blinking after changing a cartridge, then there is a document with steps to help solve this problem. The document can be accessed here.

  Hope this helps Richard.

• want 120 cartridge problem

  I'm having a problem with my printer HP Envy 120 new.

  On switching on, the 'cartridge problem' screen appears, saying: "one or more cartridges appear to be damaged.

  There is a black icon below this text but no color.

  I have assumed that meant that the color cartridge did not work. I went back to the store and got a new cartridge color under warranty.

  However, with the new cartridge installed, I still get the same message. Means, therefore, that it is the Black cartridge that is defective?

  I tried to reinstall the two cartridges, cleaning all the contacts and the reset of the printer off for 15 seconds without result; I still get the same screen.

  As I'm back at the shop soon, I would like some ammo in the case of an argument! The printer is still under warranty, but a resolution may depend on who you're talking about... :-)

  Personally I find the screen rather ambiguous. Thanks for any help!

  Simply put the replacement cartridge in now and the printer works fine.

  Much thanks to Jamieson for the help!

• J4540 all in 1 print cartridge problem

  Solve the problem of ink cartridge (black) refer to the device display States documentationto - nothing is blocked.

  stop it, has released the plug, replaced the cartridge - any thoughts?-thank you.

  Hi Teresa813,

  Did you do any hardware changes or software on your computer before this problem?

  You can follow the steps in this link & check if it helps:

  j4540 all in one – "incompatible print cartridge".

  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Reference: Troubleshoot aligning the print cartridge

  Hope the helps of information.

• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• Help! Ink cartridge problem...

  I have a HP Photosmart c4795 printer and it just print a mess - I've tried to use black and white only, since he says "low ink" and we just replaced ink cartridge. Now, it says custom printing and nothing print cartridge problem! I tried to take the cartridges on replacing them and closing the printer on and out and nothing works. Help!

  HP ring / email them

• Office Jet 6500 E710n-z will not print black even just replace the cartridge with a new one.

  This is the 3rd time having problems on "black" even printing ink isn't empty (but the level is low, like a quarter left).  In the previous cases, I replaced the cartridge and the problem resolved.

  The 2nd time was last week.  After I changed the cartridge, it worked (for only 1 week) and the problem is back.  As the ink is full this time and it worked fine when I just changed it, I suspect it is the problem of my printer instead of the cartridge.

  I did clean the print head and align the print heads, but the problem persists.  Please advice solution.  Thank you!

  I hope that the printhead has no need replace. I would like to look at this document on faulty production for your printer model.  I know some steps here mentioned you already make. Please just read / ignore those and try the ones you have not yet completed.  It presents various ways to clean the print head; If you have just done the cleaning of the box tools, I'd defiantly that manual. It also has a ride to make sure that the product firmware is up-to-date.  Here is the link: http://support.hp.com/us-en/document/c02455482

  I hope this helps.