report etrecheck

Similar Questions

• Operation of slow Mac after El Capitan! Report EtreCheck

  Anyone can identify possible issues, causing my macbook run ridiculously slow after upgrade! Same opening new tabs in safari take ages and gets the same turns beach ball by typing this message now Im getting gel between the words!

  EtreCheck version: 3.0.3 (307)

  Report generated 2016-09-01 22:06:39

  Download EtreCheck from https://etrecheck.com

  Time 06:02

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 285

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disc information: ⓘ

  HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 498,88 (Go 115,67 free)

  Storage of carrots: disk0s2 499.25 GB Online

  HL-DT-ST DVD - RW GS41N)

  USB information: ⓘ

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  / etc/hosts - Count: 15

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Applications/Toast Titanium/Spin Doctor.app 11

  [no charge] com.hzsystems.terminus.driver (4-2014-11-15) [Support]

  / Applications/Toast Titanium/Toast Titanium.app 11

  com.roxio.BluRaySupport [no charge] (1.1.6 - 2015-03-23) [Support]

  com.roxio.TDIXController [no charge] (2.0 - 2015-03-23) [Support]

  / Library/Extensions

  [loading] com.avira.kext.FileAccessControl (1.2.2 - SDK 10.9-2016-08-28) [Support]

  / System/Library/Extensions

  com.leapfrog.codeless.kext [no charge] (2.0 - 2016-08-28) [Support]

  com.leapfrog.driver.LfConnectDriver [no charge] (1.11.1 - SDK 10.10 - 2016-08-28) [Support]

  Launch system officers: ⓘ

  [no charge] 6 tasks Apple

  [loading] 154 jobs Apple

  [running] Apple 78 jobs

  Launch system demons: ⓘ

  [no charge] 47 Apple jobs

  tasks of Apple 152 [loading]

  Apple tasks 91 [performance]

  Launch officers: ⓘ

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2014-07-22) [Support]

  [cannot] com.adobe.CS5ServiceManager.plist (2014-07-22) [Support]

  [loading] com.avira.antivirus.general.agent.plist (2016-01-21) [Support]

  [loading] com.avira.antivirus.ipm.ui.plist (2016-01-21) [Support]

  [loading] com.avira.antivirus.notifications.agent.plist (2016-01-21) [Support]

  [loading] com.avira.antivirus.odscan.default.plist (2016-08-22) [Support]

  [loading] com.avira.antivirus.scheduler.agent.plist (2016-01-21) [Support]

  com.Avira.antivirus.Systray.plist [running] (2016-01-21) [Support]

  [loading] com.avira.antivirus.telemetry.agent.plist (2016-01-21) [Support]

  com.Avira.antivirus.update.default.plist [running] (2016-01-21) [Support]

  com.Avira.helper.avstats.plist [running] (2016-01-21) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-07-22) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2014-07-22) [Support]

  [loading] com.adobe.fpsaud.plist (2016-06-29) [Support]

  [loading] com.avira.antivirus.dbcleaner.plist (2016-01-21) [Support]

  [loading] com.avira.antivirus.ipm.loader.plist (2016-01-21) [Support]

  com.Avira.helper.watchdox.plist [running] (2016-01-21) [Support]

  [loading] com.leapfrog.connect.authdaemon.plist (2015-01-05) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-07-22) [Support]

  User launch officers: ⓘ

  com.leapfrog.connect.monitor.plist [running] (2015-01-05) [Support]

  com.spotify.webhelper.plist [running] (2016-08-19) [Support]

  [loading] com.valvesoftware.steamclean.plist (2015-01-26) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-09)

  Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-09)

  SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

  Silverlight: 5.1.30514.0 - SDK 10.6 (2014-08-27) [Support]

  JavaAppletPlugin: Java 8 update 101 build 13 (17 / 08 / 2016) check the version of

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-24)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-29) [Support]

  Growl (2014-07-22) [Support]

  Java (2016-08-17) [Support]

  Perian (2011-07-23) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  13% worker avbackendproxy (updated)

  7% kernel_task

  4% WindowServer

  1% AV_Scheduler

  1% avguard-ondemand-mgmt

  Top of page process of memory: ⓘ

  680 MB kernel_task

  582 MB update_dyld_shared_cache

  Savapi 434 MB

  270 MB mdworker (19)

  Avguard.bin 246 MB

  Virtual memory information: ⓘ

  633 MB free RAM

  used 7.38 GB RAM (3.96 GB being cached)

  156MO used Swap

  Diagnostic information: ⓘ

  1 September 2016, /Library/Logs/DiagnosticReports/firefox_2016-09-01-215632_[redacted].hang 21:56:32

  /Applications/Firefox.app/Contents/MacOS/Firefox

  Uninstall your anti-malware software and quit (crushed) Firefox first.

  Ways to help make a slow Mac faster

  1. 17 reasons why your Mac runs slower than expected
  2. Slow performance of Mac? This Article addresses!
  3. Difficulty of slow start in OS X | MacFixIt - CNET Reviews
  4. How to fix the slow down time and start. | MacTip.net
  5. 6 easy tips to speed up OS X Yosemite on your Mac.

  Avoid using third-party cleaning software. This software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.

  Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.

  The ultimate solution

  Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.

  You should look over the Etrecheck report and see if you notice anything.

• Please, HELP to decipher my report EtreCheck!

  Here are my results from EtreCheck.  My iMac is so slow it's hard to do something. (I'm impatient probably too!) I don't know what to do with this information. Any help would be amazing!

  Caroline

  EtreCheck version: 3.0.2 (306)

  Report generated 2016-08-28 15:32:23

  Download EtreCheck from https://etrecheck.com

  Time 13:43

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Description:

  takes the path of Web sites to long to load.

  Hardware Information: ⓘ

  iMac (21.5 inch, mid-2014)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac14, 4

  1 processor 1.4 GHz Intel Core i5: 2 strands

  8 GB RAM not extensible

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Intel HD 5000 graphics card

  iMac, 1920 x 1080

  Software: ⓘ

  OS X Yosemite 10.10.5 (14F1808) - since the start time: about 32 days

  Disc information: ⓘ

  HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

  S.M.A.R.T. Status: default

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 498,93 go-go (259,43 free)

  Storage of carrots: disk0s2 499.25 GB Online

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Hitachi-LG Data Inc.. Storage Portable Super Multi Drive 691,7 MB

  disk2s1 (disk2s1) < not mounted >: 602 MB

  disk2s1s1 (disk2s1s1) < not mounted >: 1 KB

  Geom-2 (disk2s1s2) / Volumes/Geom-2: 602 MB (0 free B)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [no charge] 5 tasks of Apple

  [loading] 137 jobs Apple

  Apple stains 70 [performance]

  Launch system demons: ⓘ

  [no charge] 48 Apple jobs

  Apple tasks 125 [loading]

  tasks of Apple 89 [running]

  Launch officers: ⓘ

  [performance] com.oracle.java.Java - Updater.plist (2015-03-28) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

  [loading] com.ea.origin.ESHelper.plist (2016-07-31) [Support]

  com.GGT.VM.core.procinfod.plist [running] (2016-02-12) [Support]

  [loaded] com.iOSinstaller.updd.plist (2015-05-13) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2015-03-28) [Support]

  User launch officers: ⓘ

  [loading] com.apple.FolderActions.folders.plist (2016-01-09)

  com.spotify.webhelper.plist [running] (08 / 08/2016) [Support]

  [loading] com.valvesoftware.steamclean.plist (2016-08-06) [Support]

  Items in user login: ⓘ

  Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-14) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-05)

  Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-14) [Support]

  Default browser: 600 - SDK 10.10 (2015-09-02)

  SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

  Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-08-16) [Support]

  Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-11) [Support]

  JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-12) check the version of

  User Plug-ins internet: ⓘ

  NPRoblox: 1, 2, 8 and 25 - SDK 10.11 (2016-08-12) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2015-10-13)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-28) [Support]

  Java (2016-05-12) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  89% com.apple.WebKit.WebContent (3)

  52% cups-exec (2)

  38% Canon_MG5300_series

  7% WindowServer

  6% kernel_task

  Top of page process of memory: ⓘ

  730 MB kernel_task

  598 MB Safari

  Overview of 197 MB

  90 MB mds_stores

  Softwareupdated 82 MB

  Virtual memory information: ⓘ

  2.42 GB of free RAM

  5.58 used GB RAM (1021 MB cache)

  41 MB used Swap

  It seems that your drive has failed.

  You need to backup all your data as quickly as possible.

• Beachballing - report Etrecheck

  Hello.  I hope someone can help me - my iMac has suddenly begun beachballing two days earlier and slowing almost to a stop.  Since then, he has been erratic, speed up and slow down again.  Here's the report from Etrecheck.  Before that I had recently installed Adobe flash plug in, also created a couple of new accounts and updated Adobe reader.  I seemed that the Mac was gradually slowing down a week or so in advance.  Also, I found that I can't access system preferences.  Thank you for advice or suggestions.  PS I'm not technical at all!  In addition, a little long in the tooth so patience is appreciated.

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-10 11:52:57

  Download EtreCheck from https://etrecheck.com

  Time 12:07

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Description:

  iMac slowed to snails PACE.  Cannot access system preferences

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac13, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  NVIDIA GeForce GT 640M - VRAM: 512 MB

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since the start time: about 2 days

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 998,97 go-go (935,12 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 999.35 GB Online

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  GenesysLogic USB3.0 Hub

  TOSHIBA external USB 3.0 1 TB

  EFI (disk2s1) < not mounted >: 210 MB

  TOSHIBA EXT (disk2s2) Volumes/TOSHIBA EXT: 999,86 go-go (847,04 free)

  GenesysLogic USB2.0 hub

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  /etc/sysctl.conf - file exists but not expected

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  com.Apple.softwareupdate_notify_agent.plist [failure]

  [loaded] 8 tasks Apple

  [loading] 150 tasks Apple

  [operation] 67 tasks Apple

  [killed] 12 tasks Apple

  12 killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 46 tasks Apple

  [loading] 153 tasks Apple

  [operation] 84 tasks Apple

  [killed] 8 tasks Apple

  8 killed process lack of RAM

  Launch officers: ⓘ

  [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2015-05-21) [Support]

  Launch demons: ⓘ

  [failure] com.adobe.fpsaud.plist (2016-05-10) [Support]

  [loading] com.google.keystone.daemon.plist (2016-03-03) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2015-05-21) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2013-06-21) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Google Chrome application (Google Chrome.app/Applications /)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.5152

  com.fiplab.MailTabHelper [loading]

  [ongoing] com.fiplab.mailtab.52832

  [ongoing] com.getdropbox.dropbox.160032

  [ongoing] com.google.Chrome.159072

  [ongoing] com.HP.devicemonitor

  [loading] 401 tasks Apple

  [operation] 175 tasks Apple

  [killed] 20 tasks Apple

  Plug-ins Internet: ⓘ

  Flip4Mac WMV Plugin: 3.1.0.24 - SDK 10.8 (2013-04-02) [Support]

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-18)

  AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-10-25) [Support]

  AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-10-25) [Support]

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) obsolete! Update

  Default browser: 601 - SDK 10.11 (2016-05-18)

  PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]

  JavaAppletPlugin: Java 8 update 65 build 17 (2015-11-03) check the version of

  User Plug-ins internet: ⓘ

  Picasa: 1.0 - SDK 10.6 (2014-01-08) [Support]

  Web of Google Earth plugin: 7.1 (2013-04-20) [Support]

  3rd party preference panes: ⓘ

  Flash Player (2016-05-10) [Support]

  Java (2015-11-03) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 998,97 GB disc used: 63,86 GB

  Destinations:

  TOSHIBA EXT [Local]

  Total size: 999,86 GB

  Total number of backups: 144

  An older backup: 29/03/2014, 14:29

  Last backup: 06/10/2016, 11:16

  Size of backup drive: adequate

  Backup size 999,86 GB > (disc 63,86 GB X 3)

  Top of page process CPU: ⓘ

  4% kernel_task

  3% WindowServer

  1% MailTab for Gmail

  1% com.hp.devicemonitor

  0% mDNSResponder

  Top of page process of memory: ⓘ

  4.87 GB kernel_task

  MailTab 623 MB for Gmail

  336 MB Google Chrome Helper (11)

  90 MB mdworker (9)

  Chrome Google 82 MB

  Virtual memory information: ⓘ

  4 MB of free RAM

  8.00 GB used RAM (375 MB cache)

  15.12 GB used Swap

  Diagnostic information: ⓘ

  June 9, 2016, 08:23:17 PM/Library/Logs/DiagnosticReports/Google Chrome_2016-06-09-202317_ [redacted] .hang

  UNKNOWN PATH

  8 June 2016, 08:49:57 self-test - spent

  June 7, 2016, 20:09:55 /Library/Logs/DiagnosticReports/com.apple.photomoments_2016-06-07-200955_[redac ted] .crash

  /System/Library/PrivateFrameworks/PhotoLibraryPrivate.Framework/versions/A/fram eworks/PhotoLibraryServices.framework/Versions/A/XPCServices/com.apple.photomome nts.xpc/Contents/MacOS/com.apple.photomoments

  It is strange that EtreCheck reports 'ram insuficient' when you have 8 GB. I don't see any of the usual suspects in your report.

  It is possible that your hard drive has failed, have you tried running the recovery still partition disk utility? Start holding command-r and select disk utility and repair the hard drive. If the problem persists try resetting the SMC reset management system (SCM) controller on your Mac - Apple Support

  and boot into Safe Mode, try safe mode if your Mac does not commissioning - Apple Support

• Turn the ball of death! Slow way. Here's a report etrecheck, could someone help me with this? Don't know what to check and what to do, thanks in advance.

  EtreCheck version: 2.9.10 (261)

  Report generated 2016-04-08 11:22:27

  Download https://etrecheck.com EtreCheck

  Time 03:49

  Performance: good

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Problem: Beachballing

  Hardware information: ⓘ

  Mac mini (late 2014)

  [Technical details] - [User Guide] - [warranty & Service]

  Mini Mac - model: Macmini7, 1

  1 2.6 GHz Intel Core i5 CPU: 2 strands

  8 GB RAM not extensible

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Intel Iris

  VX2252 series 1920 x 1080

  System software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - time since started: about 2 days

  Disk information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 998,98 go-go (922,94 free)

  Storage of carrots: disk0s2 999.35 GB Online

  USB information: ⓘ

  Logitech USB receiver

  Logitech USB receiver

  Receiver IR of Apple, Inc..

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Seagate Backup + BK 1 TB

  EFI (disk2s1) < not mounted >: 210 MB

  Seagate_OS_extended_journaled2 (disk2s2) / Volumes/Seagate_OS_extended_journaled2: 999,86 go-go (804,29 free)

  Toshiba External USB 3.0 GB 500,11

  EFI (disk3s1) < not mounted >: 210 MB

  tshbOSXextJnld (disk3s2) / Volumes/tshbOSXextJnld: 499,76 (Go 483,99 free)

  Brother MFC-L2700DW

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  / etc/hosts - Count: 1

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  / Library/Application Support/Hotspot Shield

  com.AnchorFree.Tun [no charge] (1.0.1 - 2015-03-31) [Support]

  / Library/Extensions

  com [loading]. Cycling74.driver.Soundflower (2 - SDK 10.10 - 2016-04-05) [Support]

  [loading] com.driver.LogJoystick (2.0 - SDK 10.9 - 2016-04-05) [Support]

  com.logitech.driver.LogiGamingMouseFilter [no charge] (1 - SDK 10.9 - 2016-04-05) [Support]

  [loading] com.techsmith.TACC (1.0.2 - SDK 10.10 - 2016-04-05) [Support]

  / System/Library/Extensions

  [loading] com.avira.kext.FileAccessControl (1.1.1 - SDK 10.9 - 2016-04-05) [Support]

  com.macxdvd.driver.goodSysAudioCapture [no charge] (1 - SDK 10.10 - 2016-04-05) [Support]

  com.seagate.driver.PowSecDriverCore [no charge] (5.2.3 - 10.4 SDK - 2016-04-05) [Support]

  com.Sophos.kext.sav [no charge] (9.2.0 - SDK 10.8 - 2016-04-05) [Support]

  com.Sophos.NKE.SWI [no charge] (9.2.0 - SDK 10.8 - 2016-04-05) [Support]

  / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

  com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.3 - 10.4 SDK - 2013-01-22) [Support]

  com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.3 - SDK 10.5 - 2013-01-22) [Support]

  com.seagate.driver.SeagateDriveIcons [no charge] (5.2.3 - 10.4 SDK - 2013-01-22) [Support]

  Launch system officers: ⓘ

  [loaded] 6 tasks Apple

  [loading] 156 tasks Apple

  [operation] 74 tasks Apple

  Demons of launch system: ⓘ

  [operation] com.seagate.TBDecorator.plist (2013-01-22) [Support]

  [loaded] 45 tasks Apple

  [loading] 150 tasks Apple

  [operation] 92 tasks Apple

  Launch officers: ⓘ

  [loading] com.avira.antivirus.general.agent.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.ipm.ui.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.notifications.agent.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.odscan.default.plist (2016-04-08) [Support]

  [loading] com.avira.antivirus.scheduler.agent.plist (2015-04-30) [Support]

  [operation] com.avira.antivirus.systray.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.telemetry.agent.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.update.default.plist (2015-04-30) [Support]

  [operation] com.avira.helper.avstats.plist (2015-06-09) [Support]

  [operation] com.brother.LOGINserver.plist (2015-03-12) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2015-04-02) [Support]

  [operation] net.culater.SIMBL.Agent.plist (2012-04-23) [Support]

  [loading] org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

  Launch of the demons: ⓘ

  com [loading]. BlueStacks.AppPlayer.bstservice_helper.plist (2016-02-08) [Support]

  [loading] com.adobe.fpsaud.plist (04 / 04/2016) [Support]

  [loading] com.anchorfree.ajaxserver.plist (2013-01-31) [Support]

  [failure] com.avira.antivirus.dbcleaner.plist (2015-04-30) [Support]

  [loading] com.avira.antivirus.ipm.loader.plist (2015-04-30) [Support]

  [operation] com.avira.helper.watchdox.plist (2015-04-30) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2015-04-02) [Support]

  [loading] org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

  [operation] org.serviio.server.plist (2015-01-12) [Support]

  [loading] org.wireshark.ChmodBPF.plist (2015-07-02) [Support]

  [loading] org.wireshark.XQuartzFixer.plist (2015-07-02) [Support]

  Launch User Agents: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2012-06-01) [Support]

  [operation] com.amazon.music.plist (2015-09-02) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

  [operation] com.lastpass.LastPassHelper.plist (2015-10-20) [Support]

  [failure] com.movavi.screencapturestudio3.screencapture.startup.plist (2015-11-15) [Support]

  [loading] com.spotify.webhelper.plist (2013-07-16) [Support]

  User login items: ⓘ

  Hidden Jumpcut 2 Application (/ Applications/Jumpcut 2.app)

  Hidden alarm clock application (/ Applications/Alarm Clock.app)

  Hidden Firefox application (/ Applications/Firefox.app)

  Zoho Docs Application (/ Applications/Zoho Docs.app)

  Other applications: ⓘ

  [loading] com.bean - osx.bean.177312

  com.Bean-[ongoing] osx.bean.44512

  [operation] com.brother.scanner.ica.82272.8187D421 - 345 b-4540 - CA 9, 9 - D58A060746EC

  [ongoing] com.brother.utility.NETserver.80992

  [ongoing] com.brother.utility.USBserver.80352

  [ongoing] com.digitallity.alarmclock2.42592

  [ongoing] net.sf.Jumpcut.50272

  org.Mozilla.Firefox.45152 [loading]

  [loading] 403 tasks Apple

  [operation] 216 tasks Apple

  Internet Plug-ins: ⓘ

  JavaAppletPlugin: Java 8 update 77 build 03 version Check (2016-03-28)

  nplastpass: 3.2.11 - SDK 10.10 (2015-10-20) [Support]

  Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

  Default browser: 601 - SDK 10.11 (2016-01-27)

  AmazonMP3DownloaderPlugin101750: AmazonMP3DownloaderPlugin 1.0.17 - 10.4 SDK (2013-10-07) [Support]

  RealPlayer Plugin: unknown

  AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-05-19) [Support]

  FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]

  Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-16) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-27)

  AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.17 - 10.4 SDK (2012-07-24) [Support]

  Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-07) [Support]

  iPhotoPhotocast: 7.0 (2011-06-24)

  AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-05-19) [Support]

  CouponPrinter-FireFox_v2: Version 1.1.6 (2011-09-20) [Support]

  DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

  The Safari Extensions: ⓘ

  AdBlock (2015-09-11)

  LastPass (2015-09-11)

  WOT (2015-04-21)

  3rd party preference panes: ⓘ

  Flash Player (04 / 04/2016) [Support]

  Java (2016-03-28) [Support]

  MediaCentral (2015-10-30) [Support]

  Paragon NTFS for Mac® OS X (2013-01-22) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 998,98 GB disc used: 76.04 GB

  Destinations:

  Seagate_OS_extended_journaled2 [Local]

  Total size: 999,86 GB

  Total number of backups: 132

  An older backup: 18/03/13, 02:19

  Last backup: 08/04/16, 10:20

  Size of backup drive: adequate

  Backup size 999,86 GB > (disc 76,04 GB X 3)

  Top of page process CPU: ⓘ

  31% firefox

  2% plugin-container

  kernel_task 2%

  2% WindowServer

  backupd 2%

  Top of the process of memory: ⓘ

  Firefox 1.83 GB

  868 MB kernel_task

  Avguard.bin 238 MB

  229 MB plugin-container

  Savapi 221 MB

  Information about virtual memory: ⓘ

  72 MB free RAM

  7,93 used GB RAM (1.47 GB being cached)

  282 MB used Swap

  Diagnostic information: ⓘ

  April 8, 2016, 11:14:25 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111425_[redacted].crash

  /Applications/Avira.app/Contents/MacOS/avlogwriter

  April 8, 2016, 11:14:23 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111423_[redacted].crash

  April 8, 2016, 11:14:13 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111413_[redacted].crash

  April 8, 2016, 11:13:58 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111358_[redacted].crash

  April 8, 2016, 11:13:44 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111344_[redacted].crash

  April 8, 2016, 11:13:42 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111342_[redacted].crash

  April 8, 2016, 11:13:33 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111333_[redacted].crash

  April 8, 2016, 11:13:14 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111314_[redacted].crash

  April 8, 2016, 11:13:04 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111304_[redacted].crash

  April 8, 2016, 11:13:02 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111302_[redacted].crash

  April 8, 2016, 11:12:57 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111257_[redacted].crash

  April 8, 2016, 11:12:34 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111234_[redacted].crash

  April 8, 2016, 11:12:24 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111224_[redacted].crash

  April 8, 2016, 11:12:22 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111222_[redacted].crash

  April 8, 2016, 11:12:13 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111213_[redacted].crash

  April 8, 2016, 11:11:54 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111154_[redacted].crash

  April 8, 2016, 11:11:44 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111144_[redacted].crash

  April 8, 2016, 11:11:43 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111143_[redacted].crash

  April 8, 2016, 11:11:24 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111124_[redacted].crash

  April 8, 2016, 11:11:14 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-08-111114_[redacted].crash

  April 7, 2016, 23:30:01 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-233001_[redacted].crash

  April 7, 2016, 23:29:59 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232959_[redacted].crash

  April 7, 2016, 23:29:53 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232953_[redacted].crash

  April 7, 2016, 23:29 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232900_[redacted].crash

  April 7, 2016, 23:28:58 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232858_[redacted].crash

  April 7, 2016, 23:28:40 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232840_[redacted].crash

  April 7, 2016, 23:28:31 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232831_[redacted].crash

  April 7, 2016, 23:28:28 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232828_[redacted].crash

  April 7, 2016, 23:28:19 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232819_[redacted].crash

  April 7, 2016, 23:28:01 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232801_[redacted].crash

  April 7, 2016, 23:27:34 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232734_[redacted].crash

  April 7, 2016, 23:27:10 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232710_[redacted].crash

  April 7, 2016, 23:27 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232700_[redacted].crash

  April 7, 2016, 23:26:58 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232658_[redacted].crash

  April 7, 2016, 23:26:40 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232640_[redacted].crash

  April 7, 2016, 23:26:30 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232630_[redacted].crash

  April 7, 2016, 23:26:28 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232628_[redacted].crash

  April 7, 2016, 23:26:19 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-232619_[redacted].crash

  April 7, 2016, 23:16:50 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-231650_[redacted].crash

  April 7, 2016, 14:56:50 ~/Library/Logs/DiagnosticReports/Bean_2016-04-07-145650_[redacted].crash

  com Bean - osx.Bean - /Applications/Bean.app/Contents/MacOS/Bean

  April 7, 2016, 14:35:36 ~/Library/Logs/DiagnosticReports/Bean_2016-04-07-143536_[redacted].crash

  April 7, 2016, 14:35:06 ~/Library/Logs/DiagnosticReports/Bean_2016-04-07-143506_[redacted].crash

  April 7, 2016, 01:24:19 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012419_[redacted].crash

  April 7, 2016, 01:24:17 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012417_[redacted].crash

  April 7, 2016, 01:24:07 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012407_[redacted].crash

  April 7, 2016, 01:23:48 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012348_[redacted].crash

  April 7, 2016, 01:23:38 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012338_[redacted].crash

  April 7, 2016, 01:23:36 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012336_[redacted].crash

  April 7, 2016, 01:23:27 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012327_[redacted].crash

  April 7, 2016, 01:23:09 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012309_[redacted].crash

  April 7, 2016, 01:22:39 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012239_[redacted].crash

  April 7, 2016, 01:22:37 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012237_[redacted].crash

  April 7, 2016, 01:22:19 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012219_[redacted].crash

  April 7, 2016, 01:22:08 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012208_[redacted].crash

  April 7, 2016, 01:22:06 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012206_[redacted].crash

  April 7, 2016, 01:21:57 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012157_[redacted].crash

  April 7, 2016, 01:21:38 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012138_[redacted].crash

  April 7, 2016, 01:21:28 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012128_[redacted].crash

  April 7, 2016, 01:21:26 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012126_[redacted].crash

  April 7, 2016, 01:21:17 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012117_[redacted].crash

  April 7, 2016, 01:20:59 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012059_[redacted].crash

  April 7, 2016, 01:20:49 /Library/Logs/DiagnosticReports/avlogwriter_2016-04-07-012049_[redacted].crash

  April 6, 2016, 16:32:06 ~/Library/Logs/DiagnosticReports/Bean_2016-04-06-163206_[redacted].crash

  April 6, 2016, 16:31:48 ~/Library/Logs/DiagnosticReports/Bean_2016-04-06-163148_[redacted].crash

  April 6, 2016, 12:45:15 Self test - passed

  Uninstall Avira. This is a scam without value. It offers no additional protection either. It only cause problems as being currently by all the accidents he poses.

• Very slow Macbook Pro (2012), please help with report EtreCheck

  Hi all

  My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.

  I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!

  Thank you for the pointers.

  EtreCheck version: 2.7.8 (238)

  Report generated 2016-01-26 22:56:56

  Download EtreCheck from http://etrecheck.com

  Duration 10:23

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [Warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour

  Disc information: ⓘ

  Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  OPTIARC DVD RW AD - 5970H)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [failure] com.apple.maspushagent.plist [details]

  Launch system demons: ⓘ

  com.Apple.Security.syspolicy.plist [failure]

  Launch officers: ⓘ

  [loading] com.google.keystone.agent.plist [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist [Support]

  [loading] com.google.keystone.daemon.plist [Support]

  [loading] com.oracle.java.Helper - Tool.plist [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.85920

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update

  Default browser: Version: 537 - SDK 10.9

  o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]

  googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]

  JavaAppletPlugin: Version: 25 check the version of Java 8 update

  3rd party preference panes: ⓘ

  Flash Player [Support]

  Java [Support]

  TeXDistPrefPane [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  6% update_dyld_shared_cache

  4% WindowServer

  3% kernel_task

  mdworker (3) 2%

  1% launchd (4)

  Top of page process of memory: ⓘ

  508 MB com.apple.WebKit.WebContent (4)

  502 MB kernel_task

  Safari of 283 MB

  Finder 197 MB

  152 MB softwareupdated

  Virtual memory information: ⓘ

  988 MB of free RAM

  3.03 GB used RAM (750 MB cache)

  Used Swap 0 B

  Diagnostic information: ⓘ

  26 January 2016, 21:59:30 self-test - spent

  Hello mrdivorce,

  It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).

  I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.

• El Capitan 10.11.3 walking very, very slowly. See report EtreCheck...

  El Capitan 10.11.3 running very slow.

  A suggestion of the community, I downloaded EntreCheck software to check everything. Here is the report. I hope someone can take out its contents and tell me how to fix?

  Thank you, Steve

  EtreCheck version: 2.7.7 (237)

  Report generated 2016-01-25 09:43:10

  Download EtreCheck from http://etrecheck.com

  Time 06:00

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Click on the link [check files] help with unknown files.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  iMac (21.5 inch, late 2009)

  [Data sheet] - [User Guide] - [Warranty & Service]

  iMac - model: iMac10, 1

  1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

  12 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  0/DIMM1 BANK

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM1

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  ATI Radeon HD 4670 - VRAM: 256 MB

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since the start time: about 2 hours

  Disc information: ⓘ

  ST31000528AS disk0: (1 TB) (rotation)

  EFI (disk0s1) : 210 MB

  [redacted] amalgam (disk0s2) /: 998,70 go-go (526,66 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  HD (disk0s4) [recovery] recovery: 650 MB

  HL-DT-STDVDRW GA11NR)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Imation DVD Slim +-RAM 600LE going

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Western Digital my book 1234 2 TB

  EFI (disk1s1) : 210 MB

  [passage removed] (disk1s2) 4/Volumes/essaybee4: 2.00 TB (121,25 GB free)

  TerraTec Cinergy GmbH T²

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Firewire information: ⓘ

  WD My Book 800 - 800 max

  EFI (disk2s1) : 210 MB

  [entrenched passage] 2 (disk2s2) / Volumes/essaybee2: 639,79 (Go 248,10 free)

  WD My Book 111 d 800-800 max

  EFI (disk3s1) : 210 MB

  [passage removed] (disk3s2) / Volumes / essaybee3 3: 999,83 (132,26 GB free)

  Guardian: ⓘ

  Mac App Store and identified developers

  Unknown files: ⓘ

  / Users/essaybee/library/LaunchAgents/com... plist

  / Library/LaunchDaemons/com. SmithMicro.schedulerdaemon.plist

  ~/Library/LaunchAgents/com.marketcircle.Daylite.pidclear.plist

  / Library/LaunchDaemons/com. SmithMicro.smithmicropggd.plist

  / Users/essaybee/library/LaunchAgents/com... plist

  5 unknown files found. [Check files]

  Kernel extensions: ⓘ

  /Applications/DiskWarrior4.4/DiskWarrior.app

  [no charge] com.alsoft.Preview (4.4) [Support]

  / Applications/Roxio Easy VHS to DVD/Easy VHS to DVD Capture.app

  com.elgato.driver.Pluto2 [no charge] (1.1) [Support]

  / Applications/Toast Titanium/Spin Doctor.app 11

  com.hzsystems.terminus.driver [no charge] (4) [Support]

  / Applications/Western Digital Drive ITb / Extras / WD + TURBO Installer app 64.eu

  com.wdc.driver.1394_64HP [no charge] (1.0.1 - 10.6 SDK) [Support]

  com.wdc.driver.USB_64HP [no charge] (1.0.0 - 10.6 SDK) [Support]

  / Applications/Western Digital Drive ITb / Extras / WD + TURBO Installer.app

  [no charge] com.wdc.driver.1394HP (1.0.9) [Support]

  [no charge] com.wdc.driver.USBHP (1.0.11) [Support]

  / System/Library/Extensions

  com.elgato.driver.DontMatchAfaTech [no charge] (1.1) [Support]

  com.elgato.driver.DontMatchCinergy450 [no charge] (1.1) [Support]

  com.elgato.driver.DontMatchCinergyXS [no charge] (1.1) [Support]

  com.elgato.driver.DontMatchEmpia [no charge] (1.1) [Support]

  com.elgato.driver.DontMatchVoyager [no charge] (1.1) [Support]

  [no charge] com.roxio.BluRaySupport (1.1.6) [Support]

  [no charge] com.smithMicro.driver.DeviceSentry (5.1) [Support]

  [no charge] com.smithmicro.DeviceSentryCR (5.1) [Support]

  [no charge] com.smithmicro.nke.NetBlockade (5.1) [Support]

  [no charge] com.smithmicro.nke.NetworkSpyAlert (5.1) [Support]

  [no charge] com.Wacom.kext.wacomtablet (6.0.4) [Support]

  /System/Library/Extensions/DeviceSentry.kext/contents/plugins

  [no charge] com.smithMicro.driver.DeviceSentryBD (5.1) [Support]

  [no charge] com.smithMicro.driver.DeviceSentryCD (5.1) [Support]

  [no charge] com.smithMicro.driver.DeviceSentryDVD (5.1) [Support]

  /Volumes/ [redacted] 2 / amalgamsab OS x backup/Library/Services/ToastIt.service/Contents/MacOS

  [no charge] com.roxio.TDIXController (2.0) [Support]

  Launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [loading]... com.adobe.ARMDCHelper.cc24aef4a1b90ed56a [Support] plist

  [operation] com.adobe.AdobeCreativeCloud.plist [Support]

  [loading] com.adobe.CS5ServiceManager.plist [Support]

  com.Epson.esua.Launcher.plist [failure] [support] [details]

  [loading] com.google.keystone.agent.plist [Support]

  [operation] com.intego.commonservices.integomenu.plist [Support]

  [operation] com.intego.commonservices.taskmanager.plist [Support]

  [loading] com.intego.commonservices.uninstaller.plist [Support]

  [loading] com.intego.netbarrier.alert.plist [Support]

  [operation] com.intego.netupdate.agent.plist [Support]

  [loading] com.intego.virusbarrier.alert.plist [Support]

  [failure] com.maintain.PurgeInactiveMemory.plist [Support]

  [loading] com.maintain.Restart.plist [Support]

  [loading] com.maintain.ShutDown.plist [Support]

  [operation] com.maintain.SystemEvents.plist [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  [loading] com.wacom.wacomtablet.plist [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist [Support]

  [loading] com.adobe.SwitchBoard.plist [Support]

  [loading] com.adobe.agsservice.plist [Support]

  [loading] com.adobe.fpsaud.plist [Support]

  [loading] com.charlessoft.pacifist.helper.plist [Support]

  [loading] com.google.keystone.daemon.plist [Support]

  [operation] com.intego.commonservices.daemon.integod.plist [Support]

  [operation] com.intego.commonservices.daemon.taskmanager.plist [Support]

  [loading] com.intego.commonservices.icalserver.plist [Support]

  [loading] com.intego.commonservices.metrics.kschecker.plist [Support]

  [operation] com.intego.netbarrier.daemon.logger.plist [Support]

  [operation] com.intego.netbarrier.daemon.monitor.plist [Support]

  [operation] com.intego.netbarrier.daemon.plist [Support]

  [operation] com.intego.netupdate.daemon.plist [Support]

  [loading] com.intego.virusbarrier.daemon.emlparser.plist [Support]

  [operation] com.intego.virusbarrier.daemon.logger.plist [Support]

  [operation] com.intego.virusbarrier.daemon.plist [Support]

  [operation] com.intego.virusbarrier.daemon.scanner.plist [Support]

  [loading] com.maintain.AutoLoginUserScreenLocked.plist [Support]

  [loading] com.maintain.HideSpotlightMenuBarIcon.plist [Support]

  [loading] com.microsoft.office.licensing.helper.plist [Support]

  [loading] com.oracle.java.Helper - Tool.plist [Support]

  [loading] com.oracle.java.JavaUpdateHelper.plist [Support]

  [loading] com.quark.QXPHelper.plist [Support]

  [loading] com.quark.quarkupdate.plist [Support]

  [loading] com.rogueamoeba.instanton - agent.plist [Support]

  [loading] com.smithmicro.schedulerdaemon.plist [Support]

  [loading] com.smithmicro.smithmicropggd.plist [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [loading] com.adobe.ARM. [...]. plist [Support]

  [loading] com.facebook.videochat. [entrenched passage] .plist [Support]

  [loading] com.maintain.ShowUserLibraryDirectory.plist [Support]

  [loading] com.marketcircle.daylite.dlbackuppersonal.plist [Support]

  [loading] com.marketcircle.daylite.pidclear.plist [Support]

  [loading] com.smithmicro.cleaning.schedulermailer.plist [Support]

  [loading] com.spotify.webhelper.plist [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Mail request hidden (/ Applications/Mail.app)

  Hidden TextEdit application (/ Applications/TextEdit.app)

  iTunes requires hidden (/ Applications/iTunes.app)

  Rogue Amoeba annex hidden Helper app (/ Library/Application Support / Audio Hijack Pro/Rogue Amoeba annex Helper.app)

  BusyCal Application (/ Applications/BusyCal 2/BusyCal.app)

  AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Pro/Adobe Acrobat Pro 8.app/Contents/Support/AdobeResourceSynchronizer.app)

  Aimersoft Helper Application compact (~/Library/Application Support/Helper/Aimersoft Helper Compact.app)

  Audio Hijack 3 Annex Helper hidden Application (/ Library/Application Support / Audio Hijack/Audio Hijack 3 Annex Helper.app)

  EyeTV Helper Application (/ Library/Application Support/EyeTV/EyeTV Helper.app)

  MagicMenu Application (/ Applications/Stuffit Deluxe 16/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)

  Adobe Photoshop CC 2015 hidden Application (/ Applications / Adobe Photoshop 2015/Adobe Photoshop 2015.app CC CC)

  Dropbox app (/ Applications/Dropbox/Dropbox.app)

  Other applications: ⓘ

  [performance]    N4RA379GBW.com.BusyMac.busycal2.alarm

  [ongoing] com.acrylic.WalletMac.115872

  [ongoing] com.adobe.Photoshop.520992

  [operation] com.adobe.acc.AdobeDesktopService.132832.B7A55C0F-04EE-4F51-9E97-CE372E099DE5

  [ongoing] com.Adobe.accmac.314912

  [ongoing] com.Adobe.Illustrator.52832

  [ongoing] com.Aimersoft.helper_compact.17312

  [ongoing] com.Apple.XPC.launchd.oneshot.0x10000009.EtreCheck

  [ongoing] com.BusyMac.busycal2.59872

  [ongoing] com.Elgato.eyetvhelper.17632

  [ongoing] com.getdropbox.dropbox.791072

  [ongoing] com.halfbits.FileShredder.49632

  [ongoing] com.Intego.VirusBarrier.daemon.realtime

  [ongoing] com.rogueamoeba.ScheduleHelper.16672

  [ongoing] com.rogueamoeba.audiohijack3.schedulehelper.128352

  [ongoing] com.stuffit.MagicMenu.128672

  Plug-ins Internet: ⓘ

  Web of Google Earth plugin: Version: 7.1 [Support]

  Default browser: Version: 601 - SDK 10.11

  AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Support]

  Flip4Mac WMV Plugin: Version: 2.4.0.11 [Support]

  RealPlayer Plugin: Version: unknown [Support]

  AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Support]

  FlashPlayer - 10.6: Version: 20.0.0.286 - SDK 10.6 [Support]

  Silverlight: Version: 4.0.60531.0 [Support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]

  PepperFlashPlayer: Version: 20.0.0.286 - SDK 10.6 [Support]

  SharePointBrowserPlugin: Version: 14.5.6 - SDK 10.6 [Support]

  JavaAppletPlugin: Version: Java 8 45 check the version update

  Safari extensions: ⓘ

  AdBlock

  My eBay Manager

  iTube Studio

  Translate

  Quickstyle

  PIN button

  3rd party preference panes: ⓘ

  Flash Player [Support]

  Java [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: WE

  Automatic backup: YES

  Volumes to back up:

  essaybee amalgam: disc size: 998,70 GB disc used: 472,04 GB

  Destinations:

  essaybee4 [Local]

  Total size: 2.00 TB

  Total number of backups: 70

  An older backup: 07/03/2015, 08:51

  Last backup: 25/01/2016, 09:39

  Size of backup drive: adequate

  Backup TB 2.00 size > (disc 472,04 GB X 3)

  Top of page process CPU: ⓘ

  82% file Shredder

  16% WindowServer

  10% SDM

  8% mdworker (18)

  6% com.apple.WebKit.WebContent

  Top of page process of memory: ⓘ

  904 MB kernel_task

  639 MB virusbarriers

  627 MB Adobe Photoshop CC 2015

  Softwareupdated 430 MB

  369 MB File Shredder

  Virtual memory information: ⓘ

  3.58 GB free RAM

  8,41 used GB RAM (2.98 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  January 25, 2016, 08:42:30 ~/Library/Logs/DiagnosticReports/com.apple.security.pboxd_2016-01-25-084230_[re dacted] .crash

  System/Library/PrivateFrameworks/RemoteViewServices.Framework/XPCServices/com apple.security.pboxd.xpc/Contents/MacOS/com.apple.security.pboxd.

  25 January 2016, 07:36:41 self-test - spent

  January 25, 2016, 12:40:11 AM/Library/Logs/DiagnosticReports/file Shredder_2016-01-25-004011_ [redacted].cpu_resource.diag [details]

  / Shredder.app/Contents/MacOS/File applications/files shredder

  24 January 2016, 21:28:28 ~/Library/Logs/DiagnosticReports/Mail_2016-01-24-212828_[redacted].crash

  com Apple.Mail - /Applications/Mail.app/Contents/MacOS/Mail

  January 23, 2016, 11:58:30 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2016-01-23-235830_ [deleted item].cpu_resource.diag [details]

  / Applications/Adobe Photoshop 2015/Adobe Photoshop 2015.app/Contents/MacOS/Adobe Photoshop 2015 CC CC CC

  January 23, 2016, 14:42:37 ~/Library/Logs/DiagnosticReports/Finder_2016-01-23-144237_[redacted].crash

  QLEnableXRayFolders - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

  January 23, 2016, 01:25:45 PM/Library/Logs/DiagnosticReports/Adobe InDesign CC 2015_2016-01-23-132545_ .hang [deleted]

  / Applications/Adobe InDesign 2015/Adobe InDesign 2015.app/Contents/MacOS/Adobe InDesign 2015 CC CC CC

  January 22, 2016, 05:28:39 PM/Library/Logs/DiagnosticReports/file Shredder_2016-01-22-172839_ [redacted].cpu_resource.diag [details]

  January 22, 2016, 02:48:45 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2016-01-22-144845_ [deleted item].cpu_resource.diag [details]

  January 22, 2016, 11:00:19 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-22-110019_ [redacted] .crash

  / Applications/utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

  Remove your third party apps that claim to protect, manage, thrust performance, clean, etc. from your computer. For example, Intego, DiskWarrior,

• Snail-like macbook pro help (report EtreCheck)

  For the last few days my macbook pro mid 2012 OS X Mavericks 10.9.5, acted like a snail.  There is nearly constant beach-ball, several minutes to launch any application, jumping and stalling while watching movies via iTunes (both when you are connected to the internet and the internet connection is off) making it impossible to watch and programs messages no longer.  I uninstalled most of third-party programs such as DivX and Adobe Creative Cloud.  I deleted what I could to free the memory.  I ran diagnostics with command D while booting.  It has not detected any problem.  I spent most of the day to make suggestions for troubleshooting this support forum and others and it's still a snail.  Help, please!  Here's my EtreCheck spreadsheet.

  EtreCheck version: 2.7.7 (237)

  Report generated 2016-01-23 14:08:03

  Download EtreCheck from http://etrecheck.com

  Duration 11:47

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [Warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 486 - SN = W02264F96D3BB

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Mavericks 10.9.5 (13F1603) - since startup time: less than an hour

  Disc information: ⓘ

  TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  Macintosh HD (disk0s2) /: 499,25 (Go 101,07 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  HL-DT-ST DVD - RW GS31N)

  USB information: ⓘ

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  [loading] org.macosforge.xquartz.startx.plist [Support]

  Launch demons: ⓘ

  [loading] com.adobe.agsservice.plist [Support]

  [loading] com.adobe.fpsaud.plist [Support]

  [loading] com.microsoft.office.licensing.helper.plist [Support]

  [loading] com.oracle.java.Helper - Tool.plist [Support]

  [loading] org.macosforge.xquartz.privileged_startx.plist [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

  [failure] com.adobe.ARM. [...]. plist [Support]

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist [details]

  [loading] com.google.keystone.agent.plist [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.126400

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: Version: 20.0.0.286 - SDK 10.6 [Support]

  QuickTime Plugin: Version: 7.7.3

  AdobePDFViewerNPAPI: Version: 10.1.3 [Support]

  AdobePDFViewer: Version: 10.1.3 [Support]

  Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]

  Default browser: Version: 537 - SDK 10.9

  SharePointBrowserPlugin: Version: 14.5.9 - SDK 10.6 [Support]

  Silverlight: Version: 5.1.41212.0 - SDK 10.6 [Support]

  MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]

  JavaAppletPlugin: Version: 31 to check the version of Java 8 update

  3rd party preference panes: ⓘ

  Flash Player [Support]

  Java [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  3% kernel_task

  1% CVMCompiler (2)

  1% ScreenSaverEngine

  0% fontd

  0% image

  Top of page process of memory: ⓘ

  400 MB kernel_task

  Mds_stores 115 MB

  Com.apple.IconServicesAgent 102 MB

  CVMCompiler (2) 41 MB

  Dock of 41 MB

  Virtual memory information: ⓘ

  2.18 GB free RAM

  1.82 GB RAM (1.13 GB being cached) used

  Used Swap 0 B

  Diagnostic information: ⓘ

  January 23, 2016, 13:53:15 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-01-23-135315_[redacted].crash

  com.etresoft.EtreCheck - /Users/USER/Downloads/EtreCheck.app/Contents/MacOS/EtreCheck

  January 23, 2016, 13:43:28 self-test - spent

  January 21, 2016, 22:31:09 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-21-223109_ [redacted] .crash

  com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

  January 21, 2016, 22:09:08 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-21-220908_ [redacted] .crash

  January 21, 2016, 21:15:33 ~/Library/Logs/DiagnosticReports/helpd_2016-01-21-211533_[redacted].crash

  /System/Library/PrivateFrameworks/HelpData.Framework/versions/A/resources/HelpD

  January 21, 2016, 21:11:05 ~/Library/Logs/DiagnosticReports/helpd_2016-01-21-211105_[redacted].crash

  January 21, 2016, 15:54:10 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-21-155410_ [redacted] .crash

  January 20, 2016, 20:42:43 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-20-204243_ [redacted] .crash

  January 20, 2016, 19:09:18 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-01-20-190918_ [redacted] .crash

  Start the MBP in the recovery partition and in the menu 4 option, select disk utility.

  Run disk utility > first aid, check and repair.

  https://support.Apple.com/en-us/HT201314

  Ciao.

• Help to the failure of disc-Etrecheck

  Hi, I and iMac late 2009 and all of a sudden to SBOD every 5 minutes. At the Etrecheck test and here are the results.

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-29 00:53:13

  Download https://etrecheck.com EtreCheck

  Time 05:12

  Performance: average

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Click [delete] to remove the adware.

  Problem: Beachballing

  Hardware information: ⓘ

  iMac (27-inch, late 2009)

  [Technical details] - [User Guide] - [warranty & Service]

  iMac - model: iMac11, 1

  1 2.66 GHz Intel Core i5 processor: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  0/DIMM1 BANK

  Vacuum

  BANK 1/DIMM1

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  ATI Radeon HD 4850 - VRAM: 512 MB

  iMac 2560 x 1440

  System software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - since the starting time: 7 hours

  Disk information: ⓘ

  ST1000DM003-1CH162 disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  HD (disk0s2) /: 999,35 go-go (691,95 free) - 15 errors

  Drive failure!

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  HL-DT-ST DVD - RW GA11N)

  USB information: ⓘ

  Western Digital My Passport 070 has 499,41 GB

  EFI (disk1s1) < not mounted >: 210 MB

  EDU (disk1s2) / Volumes/EDU™™: 499,06 GB (14.79 GB free)

  Card reader Apple

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. 16,08 GB IPod

  disk3s1 (disk3s1) < not mounted >: 254 KB

  IPod to iPod (disk3s2) / Volumes/Edu edu: 16,08 GB (1.31 GB free)

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Configuration files: ⓘ

  / etc/hosts - Count: 28

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Adware: ⓘ

  / Library/Application Support/Conduit

  An adware file found. [Remove]

  Kernel Extensions: ⓘ

  / Library/Extensions

  com [loading]. Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.9 - 2016-04-05) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 157 tasks Apple

  [operation] 73 tasks Apple

  Demons of launch system: ⓘ

  [loaded] 44 tasks Apple

  [loading] 152 tasks Apple

  [operation] 92 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-03-18) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2014-01-10) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-05-04) [Support]

  Launch of the demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2014-01-10) [Support]

  [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

  com.Apple.aelwriter.plist [loading]

  [loading] com.macpaw.CleanMyMac2.Agent.plist (2013-04-12) [Support]

  [failure] com.magican.castle.plist (2011-12-05) [Support]

  [loading] com.malwarebytes.MBAMHelperTool.plist (2016-04-28) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-05-04) [Support]

  [loading] net.sourceforge.MonolingualHelper.plist (2013-12-18) [Support]

  [operation] rapiback.plist (2012-12-07) [Support]

  Launch User Agents: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2015-12-01) [Support]

  [operation] com.lastpass.LastPassHelper.plist (2016-01-05) [Support]

  User login items: ⓘ

  Workflow application (/ Applications/Flux.app)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  com.trendmicro.ATLoginItemHelper [loading]

  [ongoing] com.trendmicro.DrCleaner.67232

  net.freemacsoft.AppCleaner-[ongoing] SmartDelete

  [ongoing] org.herf.Flux.96672

  [loading] 410 tasks Apple

  [operation] 183 tasks Apple

  Uninstall CleanMyMac2. It's a scam. It is dangerous because it can erase parts of your operating system and your Mac out of use. It may also cause corruption of the disk directory, leading to data loss.

  Once you get rid of CleanMyMac2, rerun the report EtreCheck. When you post the next report please publish the entire report instead of just part of it. With the small part that you posted this time most of the most important parts were missing.

• Problem with com.apple.csrutil.report.plist start Daemon

  In etrecheck market, I get:

  Launch system demons: (Does that mean?)

  [failure] com.apple.csrutil.report.plist [click for more information]

  Details:

  (com.apple.csrutil.report.plist [9006]): abnormal code: 71

  What is it and should I be worried?

  Hello todivefor,

  I thank first, by clicking on the "Click for details" link. Few people ever do and I never understood why. Unfortunately, EtreCheck reports just what he finds. Apple says rarely someone what do these internal codes. In this case, "click for details" did not reveal much.

  Is there a specific problem that caused you to start EtreCheck? Any individual in EtreCheck maybe line not a lot of sense. But, taken together, all the lines can tell a story. I suggest to always display the full report EtreCheck. Each section has the value.

• MacBook air crashes after the release of sleep since the upgrade of the sierra

  Began to notice that since I upgraded my macbook air 2015 to sierra, system crashes. The trigger is always when I wake the sleep system (whether it is by opening cover or press a key). Issue is intermittent and may not be reproduced every time. I contacted apple support and they recommended resetting the SMC (ctrl + shift + cmd) but that didn't help either. I also did a check of filesystem (fsck-fy) and which seems to be very well so.

  I noticed others seem to be faced with similar problems and a common theme that I noticed was that both we seem to have an installed tardisk. Not sure if this could be a factor?

  While it is not any loss of data, the question is certainly annoying and disruptive to work.

  The same question was observed at about 7 times since the update of the sierra. Containing the report of Etrecheck to the breast

  #	Date and time
  1	Kills Sep 28 10:03:09 2016
  2	Kills Sep 28 18:13:50 2016
  3	Fri 30 Sep 11:49:16 2016
  4	1 Oct 01:05:15 Sam 2016
  5	Mon 3 Oct 08:05:42 2016
  6	Mar 4 14:26:03 Oct 2016
  7	Sea 5 Oct 11:19:17 2016

  Sea 5 Oct 11:19:17 2016

  Panic report *.

  panic (the appellant 2 0xffffff8004f7316e cpu): initproc is out - output namespace 2 subcode 0xa description reason: no

  News of the UUID:

  0 x 101425000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >

  0 x 100713000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >

  Thread 3 crashed

  RAX: 0 X 0000000000002210, RBX: 0X00007FFFE358C314 RCX: 0X0000700000F06BDB RDX: 0X000000010075DD1E

  RER: 0X0000700000F06B30, RBP: 0X0000700000F06B70, IHR: 0X000000010075C698, RDI: 0X0000700000F06BDC

  R8: 0X0000700000F06BD0, R9: 0X0000700000F06BCC, R10: 0 X 0000000004001080, R11: 0 X 0000000100756188

  R12: 0X000000010075E8A8, R13: 0X0000700000F06BCC, R14: 0X0000700000F06BDC R15: 0X000000010075C698

  RFL: 0 X 0000000000010283, RIP: 0X000000010143B605, CS: 0X000000000000002B, SS: 0 X 0000000000000023

  Thread 0: 0xffffff80108dcdc8

  0x00007fffe36b7456

  Could not read the context 0x0000700000e01cd8 LR

  Thread 1: 0xffffff80108e1748

  0x00007fffe36bf27e

  0x00007fffe3568337

  0 x 0000000000000000

  Thread 2: 0xffffff801558e6f8

  0x00007fffe37a6214

  3 wire: 0xffffff80159b8028

  0x000000010143b605

  0x0000000101441c7e

  0x00000001014297ad

  0x00007fffe358c48e

  0 x 0000000100756188

  0x00000001007265f3

  0x0000000100725ef8

  0x00000001007291cb

  0x00007fffe355a128

  0x00007fffe356fc10

  0x00007fffe3565ad2

  0x00007fffe355c966

  0x00007fffe35709d2

  0x00007fffe3562d41

  0x00007fffe35713bf

  0x00007fffe35741b0

  0x00007fffe37a661f

  0x00007fffe37a6221

  0 x 0000000042000000

  Thread 4: 0xffffff80151f4260

  0x00007fffe36bf4e6

  0x00007fffe37a6221

  0 x 0000000000000000

  Wire 5: 0xffffff8015c45e18

  0x00007fffe37a6214

  Mac OS version: 16A 323

  Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64

  Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD

  Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)

  ******************************************************************************** *******************************************************

  Mar 4 14:26:03 Oct 2016

  Panic report *.

  panic (cpu 1 0xffffff801817316e appellant): initproc is out - output namespace 2 subcode 0xa description reason: no

  News of the UUID:

  0x1065e4000 uuid = < a525eaea-af86-30c2-b360-3d093b4f0828 >

  0x1055df000 uuid = < 268e1319-a81e-384a-9303-67c26873038a >

  Thread 3 crashed

  RAX: 0 X 0000000000000000, RBX: 0000000000000078 RCX 0 X: 0 X 0000000000000000, RDX: 0X000000000000007D

  RER: 0X00007000061AC868, RBP: 0X00007000061ACCD0, IHR: 0X00007FDF61717C40, RDI: 0X00007000061AC888

  R8: 0 X 0000000000000040, R9: 0X00007FFFE56873D0, R10: 0XFFFFFFFFFFFFFFFF, R11: 0 X 0000000000012068

  R12: 0X00007FFFE5688148, R13: 0X00007FDF6160FAB4, R14: 0X00007000061ACCF0 R15: 0X00007FDF6160FAA0

  RFL: 0 X 0000000000010206, RIP: 0X00007FFFDB52C00E, CS: 0X000000000000002B, SS: 0 X 0000000000000023

  Thread 0: 0xffffff8023eb2be0

  0x00007fffdcad2456

  Could not read the context 0x0000700005fa0cd8 LR

  Thread 1: 0xffffff8023eae260

  0x00007fffdcada27e

  0x00007fffdc983337

  0 x 0000000000000000

  Thread 2: 0xffffff802669e498

  0x00007fffdcada4e6

  0x00007fffdcbc1221

  0 x 0000000042000000

  3 wire: 0xffffff8027112260

  0x00007fffdb52c00e

  0x000000010561051d

  0x00007fffdc975128

  0x00007fffdc98ac10

  0x00007fffdc980ad2

  0x00007fffdc977966

  0x00007fffdc976ee0

  0x00007fffdc976cb7

  0x00007fffdcbc1746

  0x00007fffdcbc1221

  0 x 0000000000000000

  Thread 4: 0xffffff802538d510

  0x00007fffdcbc1214

  Wire 5: 0xffffff802538abb8

  0x00007fffdcbc1214

  Mac OS version: 16A 323

  Kernel version: kernel Darwin in Version 16.0.0: Mon Aug 29 17:56:20 PDT 2016; root:XNU-3789.1.32~3/RELEASE_X86_64

  Kernel UUID: 622D2470-C34D-31F9-A62B-6AA9A3C6A3CD

  Name of system model: MacBookAir7, 2 (Mac-937CB26E2E02BB01)

  ******************************************************************************** *******

  Report Etrecheck

  EtreCheck version: 3.0.6 (315)

  Report generated 2016-10-05 18:58:11

  Download EtreCheck from https://etrecheck.com

  Time 02:31

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer restarts

  Description:

  System of maintains restart with an error "panic (appellant 2 0xffffff8004f7316e cpu)": initproc is out - output namespace 2 subcode 0xa description reason: no ".

  Hardware Information: ⓘ

  MacBook Air (13 inch, early 2015)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Air - model: MacBookAir7, 2

  1 processor 1.6 GHz Intel Core i5: 2 strands

  4 GB RAM not extensible

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en0: 802.11 a/b/g/n/ac

  Battery: Health = Normal - Cycle count = 76

  Video information: ⓘ

  Intel HD 6000 graphics card

  Color LCD 1440 x 900

  Software: ⓘ

  macOS Sierra 10.12 (A 16, 323) - since the starting time: 6 hours

  Disc information: ⓘ

  SM0256G SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Mac 500 GB internal (disk2) / [Startup]: 505,01 (Go 343,25 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 250.14 GB Online

  Storage of carrots: disk1s2 255,52 GB Online

  USB information: ⓘ

  Card reader Apple

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Unknown files: ⓘ

  ~/Library/LaunchAgents/com.example.restart.plist

  sh - c ~/Desktop/TarDiskPear.app/Contents/MacOS/TarDiskPear

  A unknown file found. [Check files]

  Kernel extensions: ⓘ

  /Applications/Kies.app

  com.devguru.driver.SamsungACMControl [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]

  com.devguru.driver.SamsungACMData [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]

  com.devguru.driver.SamsungComposite [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]

  com.devguru.driver.SamsungMTP [no charge] (1.4.31 - SDK 10.5 - 2016-03-01) [Support]

  com.devguru.driver.SamsungSerial [no charge] (1.4.31 - 10.6 SDK - 2016-03-01) [Support]

  / Applications/Parallels Desktop.app

  com.parallels.kext.hypervisor [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]

  com.parallels.kext.NetBridge [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]

  com.parallels.kext.usbconnect [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]

  com.parallels.kext.vnic [no charge] (11.2.0). 32581 - SDK 10.9-2016-07-24) [Support]

  / Library/Application Support/org.pqrs/Karabiner

  [loading] org.pqrs.driver.Karabiner (10.20.0 - 10.11 SDK - 2016-06-19) [Support]

  Launch system officers: ⓘ

  [no charge] 7 tasks Apple

  [loading] Apple 168 jobs

  tasks of Apple 96 [performance]

  Launch system demons: ⓘ

  [no charge] 40 Apple jobs

  [loading] 158 jobs Apple

  Apple tasks 105 [performance]

  Launch officers: ⓘ

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2016-07-15) [Support]

  [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-13) [Support]

  [loading] com.google.keystone.agent.plist (2016-08-02) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2015-12-25) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

  [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

  [loading] com.malwarebytes.HelperTool.plist (2016-09-15) [Support]

  [loading] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]

  com.Nalpeiron.NetPro.plist [running] (2016-04-30) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2015-12-25) [Support]

  [loaded] org.pqrs.Karabiner.load.plist (2016-06-15) [Support]

  [loading] org.wireshark.ChmodBPF.plist (2016-07-15) [Support]

  User launch officers: ⓘ

  [loading] com.bittorrent.uTorrent.plist (2015-12-26)

  [cannot] com.example.restart.plist (2016-07-20)

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

  XMenu application (/ Applications/XMenu.app)

  Carabiner application (/ Applications/Karabiner.app)

  Hidden Google Chrome application (/ Applications/Google Chrome.app)

  Hidden KiesAgent Application (/ Applications/Kies.app/Contents/MacOS/KiesAgent.app)

  fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)

  Plug-ins Internet: ⓘ

  AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

  AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-03) [Support]

  QuickTime Plugin: 7.7.3 (2016-09-13)

  JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-07) check the version of

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-07-15) [Support]

  MeetingJoinPlugin: Unknown - SDK 10.2 (2016-09-28) [Support]

  User Plug-ins internet: ⓘ

  tblive-4: unknown (2016-10-03)

  Safari extensions: ⓘ

  Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-09-28)

  iTube Studio - iSkysoft Studio - http://www.iskysoft.com (2016-07-19)

  Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-07-24)

  3rd party preference panes: ⓘ

  Java (2016-08-07) [Support]

  Time Machine: ⓘ

  Automatic backup: YES

  Volumes to back up:

  Mac 500 GB internal: disc size: 505,01 GB disc used: 161,76 GB

  Destinations:

  TOSHIBA EXT [Local]

  Total size: 1.00 TB

  Total number of backups: 17

  An older backup: 24/01/16, 02:55

  Last backup: 22/09/16, 17:07

  Size of backup drive: adequate

  Backup size 1.00 TB > (disc 161,76 GB X 3)

  Top of page process CPU: ⓘ

  18% Google Chrome Helper (8)

  8% WindowServer

  6% mdworker (15)

  5% of Google Chrome

  3% kernel_task

  Top of page process of memory: ⓘ

  Google Chrome Helper 655 MB (8)

  631 MB kernel_task

  Mdworker (15) 201 MB

  119 MB Google Chrome

  Console 111 MB

  Virtual memory information: ⓘ

  49MO RAM free

  3.95 GB used RAM (647 MB cache)

  2 MB used Swap

  Diagnostic information: ⓘ

  October 5, 2016, 18:42:55 ~/Library/Logs/DiagnosticReports/QuickLookSatellite_2016-10-05-184255_[redacted] .crash

  / System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. e app/Contents/XPCServices/QuickLookSatellite.xpc/Contents/MacOS/QuickLookSatellit

  5 October 2016, 12:43:53 self-test - spent

  October 5, 2016, 11:19:17 /Library/Logs/DiagnosticReports/Kernel_2016-10-05-111917_[redacted].panic [details]

  October 5, 2016, 11:02:31 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-05-110231_ [redacted].cpu_resource.diag [details]

  / Applications/Microsoft Outlook Outlook.app/Contents/MacOS/Microsoft

  October 4, 2016, 14:26:04 /Library/Logs/DiagnosticReports/Kernel_2016-10-04-142604_[redacted].panic [details]

  October 4, 2016, 10:31:37 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-04-103137_ [redacted].cpu_resource.diag [details]

  3 October 2016, 11:50:06 AM/Library/Logs/DiagnosticReports/Installer Progress_2016-10-03-115006_ [redacted] .crash

  com.apple.Installer-Progress-System/Library/CoreServices/installateur Progress.app/Contents/MacOS/Installer progress

  3 October 2016, 08:23:05 AM/Library/Logs/DiagnosticReports/Microsoft Outlook_2016-10-03-082305_ [redacted].cpu_resource.diag [details]

  3 October 2016, 08:05:42 /Library/Logs/DiagnosticReports/Kernel_2016-10-03-080542_[redacted].panic [details]

  October 1, 2016, 01:05:15 /Library/Logs/DiagnosticReports/Kernel_2016-10-01-010515_[redacted].panic [details]

  September 30, 2016, 11:49:17 /Library/Logs/DiagnosticReports/Kernel_2016-09-30-114917_[redacted].panic [details]

  September 28, 2016, 18:13:50 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-181350_[redacted].panic [details]

  September 28, 2016, 10:03:09 /Library/Logs/DiagnosticReports/Kernel_2016-09-28-100309_[redacted].panic [details]

  If you have Bluetooth enabled, turn it off before going to sleep the computer.

• iMac restarts randomly

  
  

  I don't know why or how, but according to these logs it looks like little to your new iMac it's a MacBook Pro...?

  That won't work at all, because the version of the MacBook Pro software does not support the hardware of the iMac.

  See > use the version of Mac OS X included with your Mac, or a newer version compatible - Apple Support

  At this point, yes it might be useful to display your report EtreCheck.

  But to be honest, it really looks like you need start again and reinstall the version OS X OK for the iMac.

  According to > on OS X Recovery - Apple Support

  Then just put on your media files to user for the new iMac and nothing else of the old system. If you need to replace any OS X App or third-party software? You must download and replace them with new versions, not the old ones of the old system.

• iMac 2015 randomly crashes and restarts

  I have a 2015 27 "iMac 4 GHz with 32GB of RAM from OWC and necessary devices connected via USB and Thunderbolt running El Capitan (updated) and are experiencing random crashes every day.

  Most of the time I'm just browsing through Safari. All of a sudden, the machine crashes, including the mouse pointer and after about 10 seconds the machine will restart and everything is back to normal, as if you start the machine manually. So, no messages saying: it was an unexpected stop, no accident recover/journalist, nothing.

  Checking the logs is without kernel panics. The only thing I can find in the system.log is a recurring cause:-128

  Encounter the same problem or does anyone know what this error code is talking about?

  (Devices: Sonnett Express SE II with Blackmagic Decklink and ATTO HBA H680, mini monitor that connects to a tape drive HP Ultrium 3000 SAS, a TVS - 871T, a Wacom Intuos 5 QNAP NAS and some card readers.)

  Thank you for posting a report EtreCheck of your system, and we can look for obvious problems. Please click on the link, download and install the software and run the report. Then copy and paste the report to your response to this message.

  If you want to know more about what is EtreCheck, just click on the link.

• Still slow Mac after installation of 16 GB of RAM

  Hello

  My MacBook Pro has been slow, taking a lot of time to do simple tasks and constantly showing the spiral of spinning. I upgraded to 4 GB of RAM, 16 GB. He has certainly made a difference, but still shows the spiral occasionally for simple tasks. I'm afraid that when I finally run several tasks at once (InDesign, Illustrator and Photoshop, for example), he won't face.

  I have an audit of the being - y at - it something else I could do?

  Your help is highly appreciated

  EtreCheck version: 2.6.6 (226)

  Report generated the 16:48 09/04/2016

  Time 04:19

  Download EtreCheck from http://etrecheck.com

  Click on the links [click for support] to help with non-Apple products.

  Click on the links [click for more details] for more information on this line.

  Hardware Information: (Does that mean?)

  MacBook Pro (15-inch, mid-2012)

  [Click for plug technique]

  [Click here for the User Guide]

  MacBook Pro - model: MacBookPro9, 1

  1 2.3 GHz Intel Core i7 CPU: 4 strands

  16 GB of RAM expandable

  [Click here for upgrade instructions]

  BANK 0/DIMM0

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 8 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 543 - SN = D862076022CDGDLAY

  Video information: (Does that mean?)

  Graphics Intel HD 4000

  NVIDIA GeForce GT 650M - VRAM: 512 MB

  Color LCD 1440 x 900

  Software: (Does that mean?)

  OS X Yosemite 10.10.5 (14F1912) - since the start time: 17 hours

  Disc information: (Does that mean?)

  HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 498,88 go-go (260,05 free)

  Encrypted AES - XTS unlocked conversion

  Storage of carrots: disk0s2 499.25 GB Online

  OPTIARC DVD RW AD - 5970H)

  USB information: (Does that mean?)

  Apple Inc. FaceTime HD camera (built-in)

  Broadcom Corp BCM20702A0

  Computer, Inc. Apple IR receiver.

  Apple Inc. Apple keyboard / Trackpad

  Lightning information: (Does that mean?)

  Apple Inc. Thunderbolt_bus.

  Guardian: (Does that mean?)

  Mac App Store and identified developers

  Kernel extensions: (Does that mean?)

  / Library/Extensions

  [loading] at.obdev.nke.LittleSnitch (4246 - SDK 10.8) [click for support]

  / System/Library/Extensions

  com.devguru.driver.SamsungComposite [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 - 10.4 SDK) [click for support]

  [no charge] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [click to support]

  / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

  com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 - 10.4 SDK) [click for support]

  com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 - 10.5 SDK) [click for support]

  com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 - 10.4 SDK) [click for support]

  /System/Library/Extensions/ssuddrv.kext/contents/plugins

  com.devguru.driver.SamsungACMControl [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.devguru.driver.SamsungACMData [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.devguru.driver.SamsungMTP [no charge] (1.4.31 - 10.5 SDK) [click for support]

  com.devguru.driver.SamsungSerial [no charge] (1.4.31 - 10.6 SDK) [click for support]

  Launch system demons: (Does that mean?)

  [operation] com.seagate.TBDecorator.plist [click to support]

  Launch officers: (Does that mean?)

  [operation] at.obdev.LittleSnitchUIAgent.plist [click to support]

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [loading] com.adobe.CS5ServiceManager.plist [click to support]

  [failure] com.canon.MFManager.plist [click to support]

  [loading] com.divx.dms.agent.plist [click to support]

  [loading] com.divx.update.agent.plist [click to support]

  [loading] com.google.keystone.agent.plist [click to support]

  Launch demons: (Does that mean?)

  [operation] at.obdev.littlesnitchd.plist [click to support]

  [loading] com.adobe.SwitchBoard.plist [click to support]

  [failure] com.adobe.fpsaud.plist [click to support]

  [loading] com.google.keystone.daemon.plist [click to support]

  [loading] com.malwarebytes.HelperTool.plist [click to support]

  [loading] com.microsoft.office.licensing.helper.plist [click to support]

  User launch officers: (Does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [loading] com.adobe.ARM. [...]. plist [click for support]

  [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist [click to support]

  [loading] com.divx.agent.postinstall.plist [click to support]

  [operation] com.spotify.webhelper.plist [click to support]

  Items in user login: (Does that mean?)

  TomTomMyDriveConnectHelper Application (/ Applications/TomTom MyDrive Connect.app/Contents/MacOS/TomTomMyDriveConnectHelper.app)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  KiesAgent hidden UNKNOWN (missing value)

  CleanMyMac 3 Menu UNKNOWN (missing value)

  ImageTransferUtility UNKNOWN (missing value)

  WirelessCameraService UNKNOWN (missing value)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

  fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)

  Other applications: (Does that mean?)

  [ongoing] com.adobe.InDesign.41496

  [operation] com.adobe.PDApp.AAMUpdatesNotifier.81256.23768A6A-EC70-4D8C-A250-565D704DEDED

  [operation] com.apple.xpc.launchd.oneshot.0x10000002.Little Snitch Network Monitor

  [ongoing] com.etresoft.EtreCheck.75292

  [ongoing] com.microsoft.Word.53424

  [ongoing] com.Microsoft.AutoUpdate.FBA.48312

  Plug-ins Internet: (Does that mean?)

  Web of Google Earth plugin: Version: 7.1 [click for support]

  Default browser: Version: 600 - SDK 10.10

  OVSHelper: Version: 1.1 [click for support]

  AdobePDFViewerNPAPI: Version: 11.0.16 - 10.6 SDK [click for support]

  FlashPlayer - 10.6: Version: 22.0.0.192 - 10.9 SDK [click for support]

  DivXBrowserPlugin: Version: 2.2 [click for support]

  Silverlight: Version: 5.1.40416.0 - 10.6 SDK [click for support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 22.0.0.192 - SDK 10.9 obsolete! Update

  SharePointBrowserPlugin: Version: 14.1.0 [click for support]

  AdobePDFViewer: Version: 11.0.16 - 10.6 SDK [click for support]

  JavaAppletPlugin: Version: 15.0.0 - 10.10 check the version of the SDK

  User Plug-ins internet: (Does that mean?)

  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

  Safari extensions: (Does that mean?)

  DivX Plus Web Player HTML5 < video >

  3rd party preference panes: (Does that mean?)

  DivX [click for support]

  Flash Player [click for support]

  ROAR [click for support]

  Paragon NTFS for Mac® OS X [click for support]

  Dashboard Seagate for Mac OSX [click for support]

  Time Machine: (Does that mean?)

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  Macintosh HD: Disc size: 498,88 GB disc used: 238,83 GB

  Destinations:

  BEK HD [Local]

  Total size: 499,73 GB

  Total number of backups: 6

  An older backup: 11/09/2014 03:34

  Last backup: 11/09/2014 08:55

  Backup disk size: too small

  499,73 GB backup size < (disc 238,83 GB X 3)

  Top of page process CPU: (Does that mean?)

  34% com.apple.preference.security.remoteservice

  10% WindowServer

  6% safari

  3% kernel_task

  3% hidd

  Top of page process of memory: (Does that mean?)

  4.02 GB com.apple.WebKit.WebContent (18)

  1.13 GB kernel_task

  Softwareupdated 492 MB

  311 MB Adobe InDesign CS5

  Safari of 279 MB

  Virtual memory information: (Does that mean?)

  3.65 GB of free RAM

  12,00 GB used RAM (7,09 GB being cached)

  Used Swap 0 B

  Diagnostic information: (Does that mean?)

  Sep 3, 2016, /Library/Logs/DiagnosticReports/Photos_2016-09-03-231751_[redacted].hang 23:17:51

  Sep 3, 2016, 23:07:03 self-test - spent

  Dear Florence,

  EtreCheck version: 2.6.6 (226)

  Report generated the 16:48 09/04/2016

  This report Etrecheck was performed in April and so is little help for you or us eiterh today. There was also performed with an older version of CBS and not all useful information, display the current versions.

  Please download the latest version of CBS on its official website: http://etrecheck.com/ . Then again and post a new report of the CE. In this way, you won't get unworkable advice of a person who fails to see that the report is badly outdated.

• DESPERATE FOR HELP CALL

  I always feel my Mac suspended until I have to give market power.

  To resolve this problem, I have:

  (1) had a new hard drive mounted (and then a second when the first failed)

  (2) installed extra RAM (now 24 GB).

  (3) completely removed Microsoft Office and reinstalled

  (4) run spyware checks

  (5) the PRAM reset

  (6) reset SMC

  (7) disk utility repairs

  I have attached my shot of report Etrecheck.

  Can someone please give me some advice.

  EtreCheck version: 3.0.1 (304)

  Report generated 2016-08-20 09:24:52

  Download EtreCheck from https://etrecheck.com

  Time 02:43

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Apps are broken

  Hardware Information: ⓘ

  iMac (27 inch, mid 2011)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac12, 2

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  24 GB expandable RAM - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1333 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1333 MHz

  0/DIMM1 BANK

  8 GB DDR3 1333 MHz ok

  BANK 1/DIMM1

  8 GB DDR3 1333 MHz ok

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  AMD Radeon HD 6770M - VRAM: 512 MB

  iMac 2560 x 1440

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

  Disc information: ⓘ

  ST3000DM001-1ER166 disk0: (3 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 3,00 (1.63-free) tuberculosis

  Recovery HD (disk0s3) < not mounted > [recovery]: 784 MB

  OPTIARC DVD RW AD - 5690H)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. IPhone.

  Hub USB 2.0 GenesysLogic 3 TB

  Western Digital Elements 107 3 TB

  EFI (disk1s1) < not mounted >: 315 MB

  Backup of Volumes/secondary secondary Backup (disk1s2): 3,00 (1.51 free) tuberculosis

  Fitbit Fitbit Inc. Base Station.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  GenesysLogic USB2.0 hub

  Canon MX300 series

  Apple Inc. IPad.

  Dynastream Innovations ANT USB Stick m

  Computer, Inc. Apple IR receiver.

  Card reader Apple

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com.leapfrog.codeless.kext [no charge] (2.0 - 2016-08-13) [Support]

  com.leapfrog.driver.LfConnectDriver [no charge] (1.12.0 - SDK 10.10 - 2016-08-13) [Support]

  Launch system officers: ⓘ

  [no charge] 8 tasks of Apple

  [loading] Apple 157 jobs

  [running] Apple 73 jobs

  Launch system demons: ⓘ

  [no charge] 44 Apple jobs

  [loading] Apple 157 jobs

  tasks of Apple 89 [running]

  Launch officers: ⓘ

  com.brother.LOGINserver.plist [running] (2015-03-12)

  [loading] com.google.keystone.agent.plist (2016-07-12)

  Launch demons: ⓘ

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-07-09) [Support]

  Items in user login: ⓘ

  Mac Fan Control-2 Application (/ Applications/Mac Fan Control - 2.app)

  Dropbox application (/ Applications/Dropbox.app)

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

  QuickTime Plugin: 7.7.3 (2016-08-13)

  AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

  AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]

  Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

  Default browser: 601 - SDK 10.11 (2016-08-13)

  NP_2020Player_WEB: 5.0.94.0 - SDK 10.6 (2011-10-27) [Support]

  Web of Google Earth plugin: 7.1 (2016-08-20) [Support]

  OfficeLiveBrowserPlugin: 12.2.0 (2009-06-06) [Support]

  JavaAppletPlugin: 15.0.1 - 10.11 (2015-01-14) check the version of the SDK

  User Plug-ins internet: ⓘ

  Web of Google Earth plugin: 7.1 (2013-10-08) [Support]

  Safari extensions: ⓘ

  Dashlane - Dashlane Inc. - http://www.dashlane.com (2016-06-09)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-29) [Support]

  Fan HDD control (2016-06-25) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 3,00 TB disk used: TB 1.37

  Destinations:

  [Network] data

  Total size: TB 3.00

  Total number of backups: 39

  An older backup: 06 17, 2016, 11:39

  Last backup: 20/08/2016, 08:43

  Backup disk size: too small

  Backup TB 3.00 size < (disk used TB 1.37 X 3)

  Secondary backup [Local]

  Total size: TB 3.00

  Total number of backups: 40

  An older backup: 06 16, 2016, 04:22

  Last backup: 20/08/2016, 07:29

  Backup disk size: too small

  Backup TB 3.00 size < (disk used TB 1.37 X 3)

  Top of page process CPU: ⓘ

  33% Microsoft Word

  2% WindowServer

  kernel_task 2%

  1% fontd

  1% Dropbox

  Top of page process of memory: ⓘ

  1.44 GB com.apple.WebKit.WebContent (6)

  1.34 GB kernel_task

  Mdworker (17) 393 MB

  270 MB mds_stores

  270 MB Safari

  Virtual memory information: ⓘ

  17,00 GB of free RAM

  7.31 GB used RAM (3.58 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  August 20, 2016, 08:39:36 AM/Library/Logs/DiagnosticReports/Microsoft Word_2016-08-20-083936_ [redacted].cpu_resource.diag [details]

  / Word.app/Contents/MacOS/Microsoft applications/Microsoft Word

  August 20, 2016, 08:32:51 self-test - spent

  August 20, 2016, 08:15:33 AM/Library/Logs/DiagnosticReports/Microsoft Word_2016-08-20-081533_ [redacted].cpu_resource.diag [details]

  August 19, 2016, 07:25:57 PM/Library/Logs/DiagnosticReports/duplicate photo Fixer Pro_2016-08-19-192557_ [redacted].cpu_resource.diag [details]

  / Applications/duplicate Photos Pro.app/Contents/MacOS/Duplicate Photos Fixer Fixer Pro

  August 19, 2016, 06:16:32 AM/Library/Logs/DiagnosticReports/Microsoft Word_2016-08-19-061632_ [redacted].cpu_resource.diag [details]

  Have you tried a Safe Mode boot that has been proposed on your other discussion > > Hanging Word for Mac

  If a Safe Mode boot does not help, try to start with only your keyboard and mouse connected. No other third party material. See if that makes a difference.