ROM not working.

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• CD-ROM not working not not on my satellite - error code 39

  Hello

  My CD-Rom is not working.
  Checked on the Panel, Manager of devices-
  It shows a yellow mark against it with the following message:

  "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

  I deleted and restart the computer, but the rest of the problem. I wonder where I could find the driver concerned, because I thought that Vista would have the pilot must be able to load automatically.

  Friendly advice would be greatly appreciated.
  Kind regards, Philippe

  Hello!

  The error code 39 is a very common question, but it can be solved very easily:
  In order to check the MS knowledge base:
  http://support.Microsoft.com/kb/314060/en-us

  Good bye

• CD-ROM not working not

  I got a virus in my computer so I had to have everything wiped and reinstalled. Well, when I came back my computer my cd rom drive does not work. I can't install any software and it will not play any dvd or cd. I checked in Device Manager and it says that my cd-rom 'work properly' but I still can't install anything or listen to any music or watch DVDs.

  I try to get the manufacturer and the number of model and then try to install a disc directly from the manufacturer of the device. vader95 Windows 95-7 office 97 - 2010 Ubuntu 9.10 - 10.10

• CD-ROM/DVD-ROM not working-Code 39

  Inserted a disk and found that my CD-ROM/DVD-ROM is not working. For Device Manager and got this message:

  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  The device is Optiarc DVD RW AD-7560 s

  With the help of Windows Vista, ACER Aspire 6930

  Tried to find solutions, but nothing happened... need suggestions on how to solve this problem.

  Thank you

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the total process
  which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, and then make sure that the cables
  at both ends. Remove and replace, do not just tight. For laptops, you can clean it often
  power and contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD.
  Or even if there are the 'old', you can reinstall. Many use the default Windows drivers
  However, some will be more special. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• DVD - ROM not working not

  When I insert a DVD-ROM to install a program, AutoPlay appears and I will open with windows. When I try to click on the Setup program of the application or any icon nothing happens. Whenever I double-click on something, that nothing happens again. I am able to insert and eject the DVD. I tried to change Autoplay and when I go to my computer and click on the DVD and then try clicking on the installer, still nothing happens. I checked my update driver and Manager. I can burn CDs and DVDs and watch movies, but when I try to install a DVD-Rom, nothing works. How can I get my DVD-ROM to work properly, or what else I can check?

  Thanks for any help.

  I wanted to include these links if you need to search for a driver, if many don't use that Windows uses by default.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Rob - bicycle - Mark Twain said it is good.

• drive DVD-rom not working-code 19?

  I have a dvd - rom Matshita drive does not. In the front of the device, it says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) '. None fixes please? Thank you.

  Hello

  Do you have ANY suggestions I made in the listed order? If this isn't the case, please try again.

  Panasonic is owned by Matsushita (or Mashita).

  You should be able to get the drivers or firmware of your system manufacturer upgrades
  If there is any. Most readers use the default settings of Windows. Check with Panasonic Mashita.

  You can also get information from the firmware here:

  http://Club.myce.com/F36/

  And probably by car help here:

  http://Club.myce.com/F46/

  I hope this helps and happy holidays!

  Rob - bicycle - Mark Twain said it is good.

• CD rom not working does not code.10

  I need a solution that happened to me once before and I paid a lot of money for that fixed it, I know that I'm not the only one please help

  http://support.Microsoft.com/kb/929461/en-AU

  Read all the info and the steps at the link above, including the "Fix - It"

  See you soon.

  Mick Murphy - Microsoft partner

• Satellite U500: CD ROM is not working - error code 39

  Just discovered cd-rom not working not on U500 PSU9MA - 00K 013, checked Device Manager and uninstalled the driver reinstalled + restarted and still does not.

  Get the error code 39. CD-ROM seems to open okay and the light turns on this subject but not reading/reading cd when inserted. Drive appears in Windows Explorer either. Windows 7-32 bit (service pack 1).

  Ugly calendar like any uninstalled Norton V4 to install V5 of disc and may not without cd-rom.

  Hello

  Had the same error as part of the ODD in the past could solve it following way:
  -J' removed the ODD (remove) Device Manager
  -Now to the registry delete filters upper and lower key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  -Now reboot the laptop and wait windows has recogniyed the ODD in Device Manager
  -Now, ODD should be visible in MY computer

  This is also a useful MS doc:
  http://support.Microsoft.com/kb/314060

• Satellite U200: DVD - ROM does not work correctly

  DVD - ROM not working. After the fire of two optical drive DVD - RW, loss of ability to burn and can read only CD with difficulties of the sum. It is not possible to recovery operating system.

  Look like lost laser precise positioning device and can no longer read high-density data on DVD, but on the sum of CD singing can be found with difficulty.

  Your description sounds like a reader lens problem.
  Probably the lens can not calibrate in the right position, and that's why the drive can't handle DVD media.

  Bad news buddy this problem is not repairable with updates. Above all it s a hardware problem and the drive should be replaced!

  I would recommend contact the ASP which is responsible for you country to organise a replacement.

  Good bye

• Satellite R830-13D - ODD does not work

  Hey!
  I have my DVD-ROM not working do not at all. I have no idea why. I opened the Device Manager and there are two for CD & DVD-ROM as a result drivers exclamation points. So I dug across the Interenet and haven't found drivers! I would be grateful if you could help me, please.

  Best regards, Alexander

  ODD (optical disc drive) uses the standard Microsoft driver so that you can not find the driver for ODD.
  What you can try is followed by: http://support.microsoft.com/kb/314060

  Check it out please.

• DVD - rom on Satellite L30 does not work

  My dvd rom is not working, when I insert a cd or nothings DVDs arrive. I have a satellite L30. I have the latest version of the driver (I think).

  Hello

  Your driver is listed correctly in the Device Manager and Windows Explorer?

  The description of your problem is quite short and I can just recommend that you test the drive using movies DVD and music CD.

  If you have time please post a little more on this problem. all info you can offer can be useful.

• Satellite A30 - CD-ROM does not work correctly

  My CD ROM is not working properly because the drivers corrupt. I tried uninstalling etc. How to load new drivers or even reformat from the recovery disk when the CD-ROM drive does not work?

  Looks like catch 22. Someone at - it help him?

  I agree with Maurice. If the drive can read a recovery media or any other bootable media there must be a hardware problem and I assume that the optical disk drive is defective.

• CD-ROM drive is missing and AutoPlay does not work

  Original title: CDROM

  I can not find my drive in 'my computer', I tried to install the new drivers, but it does not work. I don't know that this is not a hardware problem cause the disc rotates when I insert a disc, it does not autoplay. Please help someone

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand that CD-ROM drive is missing from the information you have provided to us, and that it does not autoplay. I will certainly help you in this matter.

  1. What is the operating system installed on your computer?

  2 have had any changes made to the computer before the show?

  Please follow the steps from the link and check that it works very well.

  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060/en-us

  If you face problems more when working with Windows Mail on the Microsoft Community Forum.

• I'm stuck in reboot loop after trying to install one of the service packs, my cd rom is not working and I don't have a windows cd anyway, I tried to disable automatic reboot, but it does not work, I am running vista

  get service pack was not installed recovery changes and restart without end, once more I have no cd of windows and my rom is not working anyway, it really is _ me off, my computer was useless for days now and I have a very important job out there which is essential to my work. Thanks a lot for windows, I'll be switching os very soon

  Hi Asdlfjasdfjlasdf,

  How did you install ServicePack initially?

  You can try to start safe mode and try to perform a system restore.

  Step 1:

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  If you are able to boot to the desktop in safe mode try doing a restore of the system at a point when the computer was working fine.

  For more information on Safe Mode, follow the link below:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  After you perform a restore of the system try to boot into normal mode and then download the standalone vista service pack and try to install.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  Once it is finished downloading the pack of autonomous before installing the service pack disable security software, the system n clean boot, and then install the stand-alone pack. Once the installation is complete normal startup mode and re activate the security software.

  If you are not able to perform the above steps then you will need to take your computer to the technical workshop and get it rectified.

  The steps to perform a clean boot are given below:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  Once you restart to try Office Outlook and see if you get the same error message. If not then follow the divide and conquer method mentioned in the article about which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you have completed the installation of the service pack, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My CD-ROM/DVD-Rom drive & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.

  My readers Optiarc DVD - RW AD-7530 ATA Device DVD/CD-ROM & the Bison Webcam built into my laptop. Does not work after I upgraded from Vista home premium to Windows 7 Home premium.
  Although of course, the CD-ROM drive worked during the upgrade.
  I noticed that when I turn firstly on the laptop, the last two lines of the front entry from Windows 7 are the following.
  PXE - E6i:Media Test Failure, Check Cable
  PXE - MOF: Exit PXE Rom
  During the audit of each Properties in Device Manager devices", I learned that they both work correctly.  In the list in the printers and the @Devices the only Webcam shown is also a "USB 2.0 Camera"
  Can someone help me please?
  Best regards
  John

  Besides what abdelhak says:

  The message of PXE boot that you receive when you start your computer has nothing to do with your CD/DVD-Rom drive. Your computer uses a PXE boot method to attempt to load Windows from a location on your network. Since you do not have this configuration, it is safe to ignore it. If it slows down the startup time of your system, contact your manufacturer and ask them for instructions on how to "disable PXE Network Boot of the BIOS.

  Hope this helps,

  Thank you! Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.