Satellite C855: webcam not found - initialization failed

* Hello.
I have a Toshiba Satellite C855 and I had a problem because I spent in windows 7 64 bit (I was on 32 bits), the problem is that I can't find the webcam.and when I run the "Toshiba Web Camera Application" application in the device driver it displays this message:

+ the failure of the initialization of the webcam. Check the operation of the camera, and then restart the application or restart the computer. +

I don't know what to do I just try to update the driver on the official website of Toshiba, also uninstalation instalation and all... nothing worked.

Please help me.
and I thank you in advance.

Post edited by: soubou

Is the webcam or any device marked with visible yellow exclamation point in Device Manager?

Otherwise, the webcam module is defective and must be replaced.

Tags: Toshiba

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