Satellite Pro S300 and AES1610 fingerprint reader

To the right,.

I have a laptop Toshiba Pro S300 with AES1610 fingerprint reader.
Whenever I start windows and was produced for more than a week now it appears constantly wanting to install an update for AES1610, when you select ok to complete the installation of software, he finally opens the Truesuite Access software and wants to repair to change or remove.
Please can someone help me solve this problem.

Fingerprint sensor and truesuite software is always fully operational as well.

Hello

I had this happen with Vista, it seems Vista tries to install the new drivers from the Windows Update site.

WARNING: This could remove your fingerprints and passwords registered in the utility so in this case you will need to add them, make sure you know your windows password as well to get back in.

What I did from memory.

1) go through the installation program and click Finish.
2) go to start - Control Panel - programs and features
(3) find the entry of TrueSuite Access Manager and uninstall this program
(4) restart the machine.

Then...

1) go to start - Control Panel - Device Manager
(2) find the entry for personal identification devices and expand it to see the AuthenTec Inc. entry, right click and go to the update driver software and use search automatically. This should find the most recent version that Windows wants to install on the site to update, follow the wizard and we hope that it will be the end of it.

I think that what is happening is update is installing a more recent version of Windows, but as the old version is still on the machine, its installation program detects the driver or the program has changed and it is then re - install the old version, if you get stuck in a loop.

Hope that helps.

Concerning

Phil

Tags: Toshiba

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