Scan All In One HP Officejet 4680c problem.

I use Windows Photo Gallery, file, import to scan a document. Works great for the first document. I have to turn off the printer before you scan the second document or I get a message saying "an error occurred when setting the scanner properties.  If another program is scanning, please wait so he could fill out and try again. "Waiting does not work. I reinstalled the latest drivers and updates.

My PC is Windows Vista Home Premium.

Help.

Hello dmedlen,
Welcome to the HP Forums.

I see that you are having a problem with your Officejet J4680 to scan. I will do my best to help you with this.

I would say that if you don't have to install the full features for your printing software. Try scanning multiple pages through the HP Solution Center. To see what is happening. If it works, and you want to browse the Windows Photo Gallery, you can ask the question on the Microsoft Forums.

Here is a link to the software:HP Officejet full feature and driver software

Give that a shot and let me know how things are going. Thanks for posting on the HP Forums.

Tags: HP Printers

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