Scan to email Error 403 hp 6520

Similar Questions

• Photosmart 6520 all in a single pri: scan to email error

  I am trying to scan to email, but an error message connection server 403 error. There was a problem connecting to the server.

  Help. I need to scan documents.

  Hey @twoz923,

  Thanks for posting in the Forum from HP Support.

  I understand that you are not able to scan to email using your 6520 HP Photosmart e-all-in-one printer.  I would like to help.  I have a few troubleshooting steps that can restore this feature.

  First of all, is your printer connected to your wireless network?

  • From the front of the printer, press the wireless icon -make sure that it displays an IP address indicating that you are connected to your network.  If so, proceed as described below, if you are not connected, click here to learn how to fix.

  Then, are your webservices enabled?

  • Front panel of the printer, press the icon shown in the image below:

  

  • If the printer displays an address [email protected], your Web services are enabled.  If this isn't the case, tap Activate Webservices and press OK to enable automatic updates.

  If you encounter a problem with the activation of the Web services, I recommend that you try to set a manual DNS address for your printer. Often, I find this useful step when working with printing and scanning to E-mail configurations.  It will strengthen the ability of your printer to make a secondary connection with your router.  My friend @PrintApper has asked the steps to set a manual DNS in a post on the Forum - click here to access and scroll down for 'E.      Set a manual IP/DNS server settings of your printer. "

  Once you have enabled Web services, tap the Scan icon to complete your analysis of the configuration of e-mail.

  Please let me know the result of your troubleshooting by responding to this post.  If you encounter other obstacles of installation I am always happy to help you.

  Have a great day and feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below, if I solved your problem.

  (edited for formatting)

• Error 403 when scanning to email

  Hello

  I have seen others with this problem.  We used to be able to scan to e-mail for months, but today, we get an error saying "connection to the server: 403.  The printer is connected to the internet.  We have a printer 6520.

  We have tried to re-boot and unplugging everything already.  Please can someone help.

  Thank you.

  Hi Nancy_AMS,

  I want to help you with the error to connect to the server, that you face. Looks like you are using a scanning of email app from the front panel of the printer, if this is true, follow these steps to solve the problem.

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select Network (IP) address

  6. select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply you could get a fair warning select OK.

  Let me know if that solves the problem.

  The above information has been found on next Thread by garytech1

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Error 403 when scanning to emil

  I get a 403 Server "could not connect to Server" message when I try to scan to my HP 6520 e-mail.  I've been scanning to email successfully for a month and suddenly get this error. I am connected to my wireless network. I also unplugged and rebooted the router and the printer.  I am able to scan the printer on my computer, but when I scan a photo 4 x 6 to the computer, it doesn't show full size.  I prefer the scanner to my home email address and save on my computer this way.  I have downloaded and run the diagnostic HP printer, it says that there is nothing wrong with my printer.  I just scanned a picture less than a week ago without any problem and now can't do anything. The only thing that has changed since my last scan to e-mail was my nephew had a playstation plugged to the TV and used my router wireless to connect. I don't know why it would have changed anything on my printer, however.  Any advice on how to fix?

  Hi Staz1,

  Thank you for the information you have provided to us.

  At the time of your original post the scan to email function was ongoing maintenance, but which is over, you still get the same error?  If so have you tried to reset your printer?  I have included a document on how to reset the printer.

  Reset the printer

  http://support.HP.com/us-en/document/c03177455

• Server connection error - scan to email App

  Hello
  
  Out of the blue my scan to email app no longer works on my HP Officejet Pro 8600. I get the error that says check the connection to your server. I did it. My connection to the server is fine, and my WiFi signal is very strong. I have no e-printing problem I just can't scan to email more. I have unplugged, rebooted, restored and updated the firmware, but still no luck.
  
  I see that many of you are experiencing a similar problem.
  
  Help, please!
  
  Thank you!

  happytohelp01,
  
  Thank you for the phone #. The woman at HP has solved my problem. For others out there, here is the solution that helped me.
  
  -Get the IP address of your printer (can find it under Network Config under settings)
  -Type the IP address in your web browser
  -On the left side, click iPV4 under WIRED or wireless (however you are connected)
  -Click on manual DNS
  -Under favorite type 8.8.8.8
  -Under type of spare 8.8.4.4
  -Disconnect the Modem from the wall. Wait 30 seconds. Reconnect it.
  -Turn off your printer by pressing the power button. Wait 30 seconds. Turn on.
  
  I hope this helps.

• HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

  My photosmart hp 6510 displays error - 95 when using scan to email. Help!

  Hello @twinec, greetings!

  Thank you for joining the Forums of HP Support! I came across the question you posted, and I want to help you with the best of my knowledge.

  You can try a manual DNS address assignment to fix most of the analysis of the questions by e-mail. Try the steps mentioned below and check:

  • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
  • Type the IP address in your web browser to get the EWS page on your computer printer.
  • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
  • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)
  • Save the settings. Restart your modem, router and printer.

  Let me know how it goes! Good luck

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• office jet 6600 with scanning problem happens to email - error

  Problem of printer Office jet HP 6600 with image scanning to e-mail - error review Monte is finished, it goes to Foxit PDF to e-mail, but it does not send.  I use a laptop Asus with Windows 7.  Thank you

  Hi premid1,

  I want to help you to scan to email with your Officejet 6600. Are you able to scan the computer rather than the scanning to e-mail? I would like to see if we can reach the scan of your email and send it like that. This will help determine if the problem is in the scan file itself, or the scanning to E-mail process. I can't help but wonder if the analysis file is maybe great to email. Description you looks like you have the scan in the email, but cannot send it.

  Please let me know if you can then send via e-mail after the have set from the computer, as opposed to scan directly to e-mail.

• error when scanning to email HP Photosmart 7250

  I get an error message when you try to scan to e-mail.  (Photosmart 7250) scanner was working fine but now when I try to scan to e-mail, I receive a message stating "unable to connect to web services.  It seems that many other users have had the same problem but I can't find a solution online.  Help, please.

  Thank you.

  Hello 9harleygirl9

  Welcome to the HP Forums!

  I'd love to help solve your problem scanning to e-mail! This error occurs usually when there is a server error. First of all, please try the following steps to set the connection to the application:

  1. Select the Web Services on the front panel of the printer, then settings.

  2. Select "delete web services" and wait as the services to be eliminated.

  3. Once finished, you will return to the home page.

  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.

  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  These measures are intended to refresh Web Services. Doing so could re - connect to the scanning application to e-mail to work properly.

  Need more help after that? If the problem is not resolved, you may experience a problem with the IP and DNS address. The next solution is to define IP addresses and DNS to static values. Please try these steps next to do it properly:

  1. open Internet and type the IP address of the printer in the address bar (ex. 192.168.1.201), and then press ENTER.

  2. This will open the short built-in Web (EWS to) printer server. Click on the tab 'Network' or 'Networking', then 'network (IP) address.

  3. click on "manual IP". So that gives it a compatible address, click 'propose a manual IP Address.

  4. when it is created, click on "Manual DNS Server".

  (a) in the "privileged" section, type 8.8.8.8.

  (b) in the section "alternate", type 8.8.4.4.

  5. then, turn off the printer, the computer, the router and the modem.

  6. turn on the router and the modem and wait for about 2 minutes. Turn on the next computer and then the printer.

  At this point, try another scanning to email and please let me know what happens. Thank you and have a wonderful day!

  Mario

• Error 403 Msg

  I am connected to the internet, but when I go to scan a document, I get a message - Error 403 of the connection to the server. I try to rescan but get the same msg.

  Hello cfaulks,

  Welcome to the Forums of HP Support!

  It seems you are trying to scan to email with your HP printer, is this correct? If so, could you please let me know what model of printer that you are using the model and the manufacturer of the router?

  In the meantime, try the solution proposed here: Error 403 when scanning to email.

  See you soon,.

• Photosmart HP 7520: Scan to email does not work

  Hello

  For the last few days I am facing problems of scan to e-mail function. It gives me an error - "failed to connect to Web Services. "Confirm access to the internet and try again. I checked access to internet, is turned off and turned back on, but everything is fine, except that scanning to e-mail still does not work.

  I also tried the suggestion of manual entry of the DNS server in the DNS address configuration, but it does not work.

  Kindly help.

  Kind regards

  Alok

  Hello @alok7,

  Welcome to the HP community!

  I understand that you have a problem with scanning to E-mail app on e-all-in-one printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I suggest to try everything first:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  You mentioned that you have already tried defining a manual DNS for your printer, DNS that you used. If you have not already tried so, I suggest to use primary like DNS 8.8.8.8 and 8.8.4.4 as the secondary DNS.

  If your web services connected, even if scanning to email does not work, you may need to reset the web services on the device.

  NOTE: Reset web services clears the custom email ePrint you have configured on your printer. Please be aware that if you have a personalized email ePrint, after doing this, you will need to configure again and will not be able to use the same address.

  1. press the Web Services button on the front panel.
  2. tap on settings.
  3. pressremove web services"and confirm deletion.
  This will bring you to the homepage.
  4. press on the icon Web Services , once again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to E-mail

  Please reply to let me know if these measures have helped to solve your problem.

  Thanks for posting!

  

• M1217 mfp HP won't scan to email in hotmail

  HP mfp m1217 not scanning to email in hotmail, but will print and copy

  Hello

  1. what operating system do you use?

  2 did you change on your computer?

  3. did you receive an error message?

  4. this problem occurs only with hotmail?

  5. what exactly are you trying to scan?

  I suggest you to install the complete software of the printer features:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&DLC=en&lang=en&LC=en&product=4075472&task

• Error 403 on HP 5520

  I have a printer HP5524 age of 3 months. Since yesterday, I can't scan and send by post. It was working before. I have tried many fixes without success. Is that someone can help me?

  Thank you

  Hello billie123. I understand that you have a problem when scanning to email. If you follow the troubleshooting in this HP document, the issue should be resolved, as it contains troubleshooting for this error: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4022328&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02524629-11%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  If these steps do not resolve the problem, I would like that you follow these troubleshooting steps (assuming you're the App on the front panel of the printer):

  1 Select the Web Services on the Panel forward, then settings.
  2. Select "delete web services" and wait as the services to be eliminated.
  3. Once finished, you will return to the home page.
  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.
  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  Please notify me when all troubleshooting is done, and I'll continue to help you if necessary. If you still need assistance, please provide more details on the issue. I'm only here to help!

  Mario

• OfficeJet 8500 Prime will not connect to wireless for the scanning of email

  HP Officejet 8500 first.

  Western Digital N900 router

  Printer is connected to my home wireless network and wireless to my HP Pavilion laptop (which is in the same room).

  I felt for a few years and I do a LOT of scans to myself on my e-mail and rarely have problems.

  About a month ago, I got a new wireless router, and the problems started.

  I had the wireless configuration.  Printer connect to my home wireless.

  If I try to scan to e-mail, I get a message "unable to connect to the server. Check the address and the name of the server.

  I can print from my laptop very well (wireless)

  I have run the wireless network test report (which incidentially, does NOT use the default tray as specified in default values, so I have to remove the media in a status bar and replace them with paper to make turn this test).

  All passes.

  very good signal strength.

  no other network with the same ssid

  Wireless networkes detected: 3

  Channel 11

  everything looks great.

  I connect to my router (from my wireless laptop).

  My router says that the printer is on the network.

  I turned off/power on router to reset.

  I tried the reset network default printer and returning via the wireless Assistant.

  I tried another wireless (5g below)

  I got the preferred wireless network name and password several times.

  I turned the printer deactivation / activation.

  The SSID signal is using 2.4 Ghz (802.11 B + g + n) 20 / 40 mhz channel (auto) AND I ALSO tried with channel (11) just

  The router includes a 5 GHz (802.11 a + n), but the printer never sees this SSID, and tried manually enter the name and password as well.

  I get the same error every time.

  Sounds like you arehaving problems with scanning to email. Can you tell me first if you have tried all the other email accounts other than the one you are using. According to the security on the SMTP servers for the customer, you will have to go and try another account. I suggest to make a Gmail account and attempt to put in place the new feature.

  I would like to know how this happens, and I'll get back right with you!

  -Spencer

  PS I hope you had a great weekend and had a wonderful day!

• HP7520: HP7520 - scan to email problel

  Hi, I read a lot of emails about the scanning to email questions. I have the same problem as others. Scanning to email worked perfectly well for months. Now he returns constantly with the message "unable to connect to wireless services.
  I tried all the suggestions to the HP site and entering codes 8888 and 8844 under my IP address etc etc.
  Can someone please send me the email that seems to have solved one similar problem to others?
  Thank you very much
  AMB

  Hello @AllyMcBeal ,

  Welcome to the HP forum.

  I understand that you are getting a server connection error when trying to scan to e-mail.

  I want to help you with this.

  I realize that you have already configured a manual DNS.

  There are two things I want to make sure that you have done before resetting the printer.

  1. turn off the printer.

  Then unplug power to your router or a minute.

  Wait a minute.

  Reconnect the power on the router.

  Turn on the printer.

  When the blue light wireless on the printer stops flashing, try scanning to e-mail.

  2. remove web services.

  Tap the ePrint icon in the upper left corner of the screen.

  

  go to settings, select Remove web services.

  If you have customized the address printers ePrint, you will lose the address.

  There is unfortunately no way to retrieve e-mail. He'll be gone for good.

  After removing the web services, you will be sent to the main screen.

  Press again the ePrint and enable web services.

  When print information sheet, go to scanning to e-mail.

  You will need to set it up again like you did the first time.

  Also, if you are familiar with your router, check the following settings.

  -Multicast must be enabled
  -Hello activated * for Airprint
  -Mac filtering should be disabled
  -Also, make sure that your router has an update of the current firmware if
  necessary

  Ports to open are: * Eprint and Apps

  (Inbound) UDP ports
  80
  443

  (Outbound) TCP ports
  5222
  5223

  Finally, I sent you the reset via private message. Please ensure that the above elements have been done or scrutiny before resetting the printer.  Please read this post from Bob_Headrick, regarding the reset of the printer.

  Reset the printer: what you need to know

  If you can't yet scan email I would call the Cloud service.

  Please contact our Cloud Services at 855-785-2777.  If you do not live in the United States / Canada region, please click the link below to get help from your region number.  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html