Scanner install problems - Windows 7 (64-bit)

Recently upgraded to Windows 7 (64-bit) and everything was fine until I tried to replace my flat bed scanner and are now trying to get two scanners work. First scan was listed (as was the second on the compatibility Web site) Scanner Canon CanoScan LiDE200 USB. Went on Canon's site and downloaded the Win 7 scanner software and installed (after removing the previous version). Tried running the software and got a message "memory" and has been unable to act. Went to 'devices' and 'right click' the scanner and was able to scan using the windows software, so scan worked. Original printer took over and bought an Epson v30 scanner, same problem, installed new software (Epson Scan 3.04). Doulble click on the shortcut of Epson Scan, but nothing happens.
A scanner does not and I think it's the materials, but both makes me think it might be something else, please notify

If Irfanview doesn't mean that you are 'Twain' drivers are the problem.

I have a Windows XP roceedure that usually fixes this kind of problem, but have yet to try it on Windows 7. I posted it below in case you are interested, but go forward with caustion. Note that some of the steps/information I already posted, but I'll post the procedure in his entirerty.

---------------------

If you connected the printer multifunction/scanner to your PC and then
installed the printer drivers/software, the chances are very high
the printer can operate but function scanner will not.

Most scanners or printers of multi use require
that you install the software before connecting the scanner or printer/scanner.

Step by step instructions:
(1) unplug the MFP or scanner.
(2) uninstall the printer/scanner software and two pilots to help
the Add/Remove Programs option.
(3) look/search folders associated with your printer/scanner model
contains "Twain" files, if the files still exist after uninstalling.
Delete these files and related files.

Note: In the list of files that is found you can ignore everything
files listed in:
C:\Windows
C:\Windows\system32\...
C:\Windows\ServicePackFiles\...

NOTE: In the C:\WINDOWS\twain_32 folder: you have
one or more files. The one of "do not delete" is called: wiatwain.ds
(wiatwain.ds is installed by Windows XP)
All files in this folder were likely created when you
installed the printer/scanner. Check each of the files 'Properties' and if has the
brand of your scanner (Epson, Canon, HP, etc.), identified as the
company/brand, these files can be deleted safely.

On my PC I have my scanner HP twain file located in:
C:\Program Hewlett-Packard\Precisionscan Pro 3.1\TwainCtrl.ocx
There should be something similar on your PC, so in my case at least
I would like to uninstall the software of Scanner HP and if it ' file TwainCtrl.ocx
is still there after you have uninstalled the scanner software I would delete it.
I have also a second that the file named "Twain_32.dll" TWAIN located:
C:\Program Files\Adaptec\Easy CD Creator 5\PhotoRelay

(4) check the Device Manager and remove all the entries if necessary.
(5) create a Restore Point
(6) analysis the registry using the name of brand/make of the scanner as a keyword for
image search. (Remove all entries are, but make sure it's a connected scanner entry)
7-restart the PC and check once more the Device Manager.
It should not show any announces the printer/scanner.
(8) now reinstall the software and two pilots.
(9) shut down the PC.
(10) the PC power turned off, connect the printer/scanner, then
restart / Windows startup.

Note: Sometimes there might help you try a different USB port if you
printer/scanner is a USB device.

An easy way to test your installation of the twain driver software work, s
is to use a graphical editor named IrfanView.
http://www.IrfanView.com/

If you download, install and run this software,
located in the menu bar is an option named "file".
By selecting the 'File' option, you should find a
(near the bottom of the list) option for named:
'Select the TWAIN Source', click this option
and then a popup should display valid Twain sources
for scanner you. If you see your scanner from the list,
Select it, and then try to scan an object (picture).

By selecting the Twain Source in the file menu IrfanView should load
your scanner software and then scan.

If you choose the option "Copy Shop" also in the file menu you have the
possibility to bypass your scanner software and directly scan a photo in
IrfanView. Try the option "Copy Shop" and let me know what happens.
Note that "Copy Shop" list of your Photo editing/scanning scanner
software and hardware name (make and model) of your scanner when
you click on the button "Select Twain Source" of the photocopy shop.
You should choose the scanner hardware option.

For example, on my PC the software Photo retouching/scanner is named:
«HP Precisionscan Pro 3.1 "»
The second entry "Twain list select the Source" Copy Shop is my scanner
brand / model that shows that:
"WIA-HP Scanjet 5470 C 1.0"

So for me when you use Copy Shop, I select the second entry when
prompt to select the Twain Source.
I then check the 'Twain with the preview.
(I mark this option if the scanned image does not directly)
to the printer, but on the contrary is displayed in IrfanView).
Then I click on the button 'start' location has the lower part of the photocopy shop
window to start the search.

JS
http://www.PAGESTART.com

Never be afraid to ask. This forum has some of the best people in the world to help.

Tags: Windows

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