scanning/copying on photosmart c4480 problem

Hello, I see a few posts on the lines when scanning or copy but does not when you print. My all-in-one has the same problem with a page of A4 size in black for 2 inches. After reviewing the scanner/copier (sorry!) thingymajiggy moving the defective area looks different with no bar top unlike the part that works, that would cause and this part of the unit is easy and cost-effective to replace? Sorry for the vague language.

I saw the impressions of the sample that you have uploaded.

This cause by the lamp in the scanner.

Please bring your printer to the nearest centre of Sevice HP/support service.

Tags: HP Printers

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    -Source

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    Originally posted by Mr X-23.

    Please respond to this post to let me know the result of your troubleshooting.

    I hope this helps.

    If this help will testify of my answer by hitting the thumbs to the top slot

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    Hi @2534Melissa,.

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    1. click on the menu of Apple , then Preferences System.

     

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    6. click Add to add the printer to the list.

     

    -Source

     

    Once your printer is properly added to, please try printing again to verify that the problem is now resolved.

    Posted by Mr X-23.

    Please reply to this message with the result of your troubleshooting. Good luck!

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