Scanning problems w / HP Deskjet 1050 j410a

I had this problem where when I double click the icon "HP Deskjet 1050 J410 series Scan" it does not load the HP scanning program. I'm literally double clicking, waiting and nothing loads. I even restarted my computer, downloaded program diagnosis scanner etc. the machine itself is very well because I can still use the analysis component to be photocopied and the connection of the printer to the PC is fine because I can always print.

I even reinstalled and removed the software several times.

(this printer is new.)

so please help

Hi dquilindo,

Follow the steps below to check the WIA Service:

1. type services.msc in run or search and files program

2. scroll the page up to the WIA Windows Image Acquisition

3. make sure that the service is running. Click on stop and then restart to ensure

4 restart the computer

Tags: HP Printers

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