Screen turns off [Windows 7]

When I don't shake with the mouse screen turns off. I can't fix it by waving the mouse I have to restart the PC so that I can do anything on the computer. I had this problem twice. Please help!

Hello Ivan,.

Thanks for the quick response.

Before we started we the troubleshooting steps, I would ask you to answer the following questions.

  1. What excatly do you mean when you say "this time, it was at stake?
  2. What kind of game you are making reference to?
  3. What is the number and the model of the computer?

This problem could be related to corrupt or outside the drivers of graphics cards dated, I would recommend that you uninstall then reinstall the graphics card device drivers and check if that helps resolve the issue.

Here are the steps you can follow to solve the problem.

Step 1:

I would recommend that you uninstall the device of the graphics card from the Device Manager, and then reinstall the latest version of the graphics of the website of the manufacturer driver.

  1. Open Device Manager.
  2. Double-click the type of device you want to uninstall.

  3. Right-click on the desired specific device, and then click Uninstall. You can also double-click on the device and then on thedriver tab, click Uninstall.

Step 2:

Once you uninstall the device of the graphics card from the Device Manager, uninstall the drivers for the graphics card from the list of programs in the control panel.

To uninstall the device driver, you must follow the same steps that you follow to uninstall a program in the list of programs. Please go through the article provided below for more information on the same.

Uninstall or change a program

Step 3:

After uninstalling device drivers in the list of programs, download and install the latest version of the driver from the manufacturer's website. Do a search using the computer brand and model to get the correct drivers.

Let us know the results, so that we can help you further.

Thank you.

Tags: Windows

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