Serial number does not work with Adobe Photoshop first DRIVE
About 2 years ago, I bought a disc of Photoshop Elements 13 13/Adobe Adobe Premiere Elements. I just got a new computer Windows 10, however, so I had to reinstall the drives on the new computer. The problem is the serial number for Photoshop Elements of my account is updated 14. So whenever I try to use this serial number to start the application, I get an error message saying that it is an incorrect serial number. I can't watch the original box because I lost last year, and I don't know how to find the serial number 13 update in my "Products" tab because it shows only the updated 14. Downloaded Premiere Elements very well because my products tab had serial number 13 update, but somehow the serial number of Photoshop has been updated to 14 without doing me anything. Is it possible to get the serial number for my Photoshop 13 without the box or I'm basically screwed?
If your serial number v13 does not appear in your list of Adobe ID , and you have not kept a copy of the number in a safe place, there is nothing of what adobe can do to help
IF you still have your old computer, click below
Lost information - response #1 in https://forums.adobe.com/thread/2008767
-page includes links to the programs to find a serial number installed on Mac or Windows
Tags: Adobe
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< deleted by the moderator >
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[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
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