Setup blackBerry Smartphones BIS of Earthlink

Similar Questions

• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• Setup blackBerry Smartphones version 6.11.0324.1701 ERROR messaging application

  Hello

  I need urgent help. I've recently updated to OS6. Since the update, I tried to add an email account to my BB, but whenever I try to open the configuration application, he advises to update the configuration of Messaging Application 6.11.0324.1701. There is a major bug in this update.

  When I click on cancel, I can't access the configuration. When I click ok, the error 'com.rim.bis.client' contains a different version of the "net_rim_bis_client" module, which is also used by "Email Setup Application". If you continue, "Email Setup Application" may stop working correctly. Move forward? When I click on no, the entire download is canceled and I can't access the configuration. When I click on Yes, the device will not start and I have to reload the operating system.

  The update, I want to talk can be found at http://vodamy.blackberry.com/rest/updates/tc/6.0/6.11.0324.1701/net_rim_bis_client_en.jad

  I tried all sorts of workarounds to extinguish my connections to update via the web; all with the same frustrating result. FOR ALL USERS, DO NOT UPDATE TO OS6 UNTIL THE PROBLEM IS RESOLVED.

  Anyone has a solution for this problem or does anyone have a contact in the RIM that can sort this question about ASAP?

  Hey Bimal77
  Have the same problem with you until I have try to check the box to enable permissions, scroll to the end of the list with custom parameters and click ok. It worked for me.

• BlackBerry Smartphones BIS Log-in problems

  I tried for a while on my own to connect to the page AT & T BlackBerry Internet Service so that I can manage my email accounts. I vaguely remember signing up in May when I got my curve. Yesterday, I clicked on the link and after trying unsuccessfully to log in using my username and password, I decided to re - enter the PIN NUMBER and the other number it asks when you first register. The system told me that there is already an account set up, but when I went back to the Web page and requested my password it says: 'username and password do not exist. How can this be? Of course, when I asked to send me my password somehow already my e-mail address in the system.

  Anyone have suggestions or any contact info to BIS to help me find a way to connect to my account?

  Thank you in advance for your help!

  JD

  JD, if you open first your BIS account via the icon of personal email to the BB screen configuration, may not actually you createe a username to the account of the BIS. It was common after several carriers their BIS upgrade to version 2.4, I think that remember me.

  Read this for more information: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

  Basically, you need to register for the account of the BB and create a username it...

• BlackBerry Smartphones BIS messages appearing in the working email folder

  Hello

  I use a 9000 "BOLD" that is connected to my work email ([email protected]) through our BES. Everything works very well.

  There is an envelope on my "BOLD" icon, and emails appear in here.

  I also have a GoogleMail ([email protected]) account that I put in place for the BIS. Since that, there is an additional icon on my "BOLD" with a globe next to him, I guess that's my Google mail.

  The problem is, every time e-mail is directed to my Googlemail "BOLD", he appears in the two "icons".  So sometimes, I look at my phone, see the working envelope icon is in red, indicating a new message, but it's actually in my Googlemail (this BIS icon is too red).

  Is there a setting I can change to BIS email go to the BIS icon only?

  Any help is appreciated!

  The OS 5.0 device, you will find a setting in Messages > Options > settings Inbox that will move to your personal e-mail account in its own folder.

  If you do not have OS 5.0,.

  1. ask your administrator BES to push mail BES folder to you:

  KB12610 send messages associated with a server BlackBerry Enterprise Server and BlackBerry Internet Service account are located in the same folder of Messages

  2. download the third-party application to do

  http://www.getempower.com/Empower_BES_MailBox.php

• BlackBerry® Smartphones BIS email lost

  I got a BIS email address ending with "@rogers.blackberry.net" as well as a few other email addresses attached to my blackberry, including a gmail address. everything worked well

  I went to https://bis.na.blackberry.com/html?brand=rogers for the first time to make some changes, and I needed to create a new account. He asked the device PIN and IMEI, a username and password and it pulled the e-mail accounts and the settings that were related to my PIN

  the problem is, he does not carry on my account "@rogers.blackberry.net" and I can't seem to add on this account.

  as soon as I finished the account of the BIS, the "@rogers.blackberry.net" has disappeared from my camera...

  Please help me to get it back!

  I was able to recover the username by visiting rogers chat... problem solved

• BlackBerry Smartphones BIS account suspended or disabled

  Hiya,

  I recently bought a "BOLD" 9700 Sim nine against a reputable retailer and not a carrier. Since my rate existing with O2 UK through Carphone warehouse did not have a blackberry service, I called them up to add the service. I was advised to record my PIN on O2email.co.uk, and I did. A few hours later I tried to use internet on my bold 9700 and it worked even though I wasn't too sure if BB service was conducted at that time. later that day it stopped working and since I was not able to use BB services. I called CPW and they said blackberry has been active out there. I've rechecked by trying to connect to O2email.co.uk and I threw with this msg "Your BlackBerry® Internet Service account is suspended or disabled." Please contact O2 UK". I told them but they keep saying to restart and I have done a million times. This is really frustrating as I'm unable to check my e-mail or use the services bb online. It's a new phone and I registered it successfully for the BIS online. I don't understand the reason why my account has been disabled. Please help me... ?

  Thank you

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should communicate with your carrier.

• Problem blackBerry Smartphones BIS

  HII, I am a user of Vodafone in. When I send a message (Act BIS399) to 144 or 111, I get a message which type the correct code and send it to 111. Could you help me?

  Thank you

  Hi tanzdevil

  As far as I know that if you type law BIS399 to 144 it will process your request, but you get the message to correct 111 then I think that can happen under two conditions, first if you have a prepaid SIM card and dion can't you have enough balance in your account to activate plan 399, second, if you have a paid plan Post so there not such plan BIS 399 on post paid. So if the pre paid, then all first check your balance. Through this page, it contains everything related to the BIS plan available for customers Vodafone India.

  Also on your PM, you said that you can not edit your message and remove your PIN, so I'll try to inform our moderators to edit this post for you.

• Setup blackBerry Smartphones Blackberry ID error...

  Hey guys, I am currently using a BB 8520... the problem is I just put my blackberry app world to the latest version and after his installation as usual I have to install the blackberry ID... After several tests, it happens that I could not install my blackberry ID, and he invites on a msg saying that "identity Blackberry installation failed, please try again, more later (80003)"... can someone help me on this URGENT problem. ! Thank you

  My only resolution has been updated via wifi.

• BlackBerry Smartphones BiS or data Plan

  Is it necessary to have BIS access to emails, will be the only provider Mobile Data Plan would be enough.

  Hello

  See this FAQ for more information:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Note that it is generic... with hundreds of carriers in the world with dozens of different data plans, it is impossible for anyone other than them to respond to the specificity of your question. But, generally speaking, a data plan that allows the BIS is indeed necessary to send to the function.

  Good luck!

• Connection of blackBerry Smartphones BIS guard down when I leave wifi connection

  Have a huge problem with 9700, 9800 and now a sound new 9780.

  With Edge connected to BIS and then connect to a wifi network asfter 20 or 30 minutes the EDGE becomes slice but wifi is always connected, so it is fine, however if I disable wifi and edge will not reconnect to the BIS and I must ob offline mobile network and on again and then edge will become EDGE until the next time I do wifi...

  It will be also randonly drop the connection all im not wifi...

  Im running the last 6.0.0.534

  All the others with this problem? It's a pain to turn off andf on the connection and check if it is still connected. There are 37 pages in this on crackberry http://forums.crackberry.com/f209/bis-keeps-dropping-514869/index37.html

  see you soon

  OK for someone who comes across this post, I found the answer, it seems to be a problem with saved wifi and when you back up your data on OS5 and move to OS6 it creates this problem to abandon the BIS connection, remove all wireless profiles and disable those that come pre installed and then reboot the phone, the problem should fix right now and you can re add wifi connections

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• Strange problem BIS of blackBerry Smartphones

  Hello

  I have a bb torch that has been saved to my former network uk, I got the orange uk/bis registered torch (and double checked), anyway I live in Spain and have signed a unique contract sim blackberry now. I wiped the fone, jumped out of the sim card in and let it boot. I got the message "your device is now registered with the wireless network" and the 3G is in capitals with the bb icon, but I can't use anything. And when I go in the State, he told me that I am not connected to the BIS, which is strange, I got the bb next to the signal issued. If I open the e-mail Setup Wizard, it tells me that I am not connected and request password of bes etc..

  I can't return the directories of service cos I can't connect!

  Can anyone help?

  Hello and welcome to the community!

  It is always difficult to get a BB to work on another network. I'll assume that your level voice services work very well... otherwise which may indicate you need to unlock your BB from its original support.

  It is possible that Orange is not completely unregister the BIS account. Sometimes you can run on another carrier still using your old BIS carriers for a short period... to catch up and completely remove account. In any case, it's the service books of your new provider you need.

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If your new carrier natively your model of BB, that would put the SBs downwards. (Note that, in this KB, there are several methods to ask the SBs, including talking to your carrier and making them push).

  If, however, your BB model is not supported by your operator, then they can have the ability to push the Service books on you... much only push for accurate BB models they support. If this is the case, then you'll have very delicate things to do in order to get it to work fully on that carrier... is feasible, but it is quite difficult.

  So I suggest, you make the foregoing and keep working with your new carrier to try to get this resolved. You'll have to maybe talk to Orange once again just to be sure... you new carrier should know very soon... a BB PIN can have that one in the world, your new carrier BIS account would be impossible to create a BIS for your PIN account if Orange didn't him has not fully released. You may also need them (your carriers) to climb ABOARD for formal support from there.

  Good luck!

• BlackBerry Smartphones Hotmail w/BIS is not sync when using Windows Live Messenger

  Hello

  I've got BES both BIS working in my BlackBerry. BES has the email that I use at work. BIS has configured my Hotmail account. Both work fine, but when I tried to use Windows Live Messenger in my BlackBerry I realized that the emails of Hotmail stopped coming.

  So far, that's what I got:

  If I connect to Windows Live Messenger from my BlackBerry, from a Windows computer, or within Hotmail (inside the web browser) I no longer receive mail. Everything I do from my BlackBerry still affects my Hotmail account (mark an e-mail as read, delete or sending an e-mail using my Hotmail account).

  When I sign out of Windows Live Messenger and you receive another email, all delays and the new email come to my BlackBerry and guard mail very well until I connect to Windows Live Messenger again. I do not receive the emails delayed until I get a new once the connection from Windows Live Messenger.

  Already tried battery pull, remove and re-add the account of Hotmail in BIS and uninstall and reinstallation of Windows Live Messenger.

  Please, I know already all the love that some people have on other services of e-mail webmail (Gmail, Yahoo, etc.), which helps not at all.

  I searched the web and I have nothing, I hope someone can help me.

  Thanks in advance.

  Hi and welcome to the Forums!

  I think that maybe this KB discusses what happens:

  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones how easily control / access tool BIS

  Hi all

  I hope this will help some of you out there. What I am about to show you will help you easily access your BIS tool for most of the major suppliers. If you are replacing an old appliance with a new blackberry, the link will update your PIN / IMEI automatically in the BIS tool. This will bypass also need to connect via the username / password.

  We wish to follow the link from your BlackBerry smartphone: https://bis.na.blackberry.com/wap?brand=(BRAND), where you see (MARK), you want to replace it with your provider.

  Common brands are:

  America:

  cingularme (AT & T)

  VZW (Verizon Wireless)

  TMobile (T-Mobile)

  Sprint (Sprint)

  Canadian:

  Rogers (Rogers)

  TELUS (Telus)

  Once you have done so, you will have full access to check, move the emails etc. You can move / check your emails in any simply hittings the move button next to your emails and entering your password to the E-Mail address.

  From what I've seen it works absolutely any BlackBerry model.

  Hope this helps,

  Euclidics

  Hey,.

  I wanted other people to be able to see this, so since no one else Announces I will mark it as resolved. Hope this isn't a problem.

  Euclidics