Slow Mac and Spinning Ball of Death

Hello fellow Macmaniacs.

After a Session to my Mac to get more free space, backing up some files and trashing others, my iMac running almost like a turtle. All I've got 'ask' do, it takes centuries to do so and that annoying spinning ball insists not disappear. After using the utility disc to check / repair disk permissions and following the advice here and there, I used the Recovery HD and reinstalled the operating system (Yosemite), but now, after the download and installation of the operating system I'm stuck on the screen with the Apple Logo and the full progress bar only til in the middle. Does anyone have an idea? Thanks in advance to you all.

How much time is like that? Resettlement may take a long time. If she refuses to end, shut down the computer using the power switch, then restart.

Tags: Mac OS & System Software

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    Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

    It is very possible that your problem much worse by installing antivirus on your computer applications. AV apps for Mac are useless, there is no virus for OS X. Most tend to create more problems than they solve so look for developers instructions to uninstall (s) installed and uninstall them.  Run the EtreCheck report after it has been uninstalled. OS X needs no antivirus, cleanup or ANY third party maintenance apps. If left alone and simply updated OS X will run well for most users for years!

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    Hello! Lately my MBPR 15 inch, early 2013, responds slowly. I currently have El Capitan 10.11.3 installed. The start-up took longer when I had installed Yosemite. After I login, Finder become spinning wheel for at least 10 seconds while it is slow to respond and asks to load time has increased. Randomly when I type, as I am now typing, he rowed for a short period of time, then becomes the spinning wheel.

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    EtreCheck version: 2.7.5 (235)

    Report generated 2016-01-19 16:33:51

    Download EtreCheck from http://etrecheck.com

    Time 01:38

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

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    Description:

    Slow start, the finder is slow to start after that opening session and application loading of the shifts in time and beach balls.

    Hardware Information:

    MacBook Pro (retina, 15 inches, beginning 2013)

    [Data sheet] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro10, 1

    1 2.4 GHz Intel Core i7 CPU: 4 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

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    BANK 1/DIMM0

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    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 579 - SN = D863493Q0HCDNMHBD

    Video information:

    Graphics Intel HD 4000

    Color LCD 2880 x 1800

    NVIDIA GeForce GT 650M - VRAM: 1024 MB

    Software:

    OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

    Disc information:

    SD256E SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) : 210 MB

    Mac OS X (disk0s2) /: 170,14 (Go 37.20 free) - 67 errors

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    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Razer Razer DeathAdder Chroma

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - Count: 74

    Guardian:

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    Unknown files:

    / Library/LaunchAgents/com. Splashtop.streamer - for - use .plist

    / Library/LaunchDaemons/com. Splashtop.streamer - daemon.plist

    / Library/LaunchAgents/com. Splashtop.streamer - for - root.plist

    / Library/LaunchAgents/com. Citrix.AuthManager_Mac.plist

    / Library/LaunchAgents/com. Citrix.ReceiverHelper.plist

    / Library/LaunchAgents/com. Citrix.ServiceRecords.plist

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    Kernel extensions:

    / System/Library/Extensions

    com [no charge]. Cycling74.driver.Soundflower (1.6.6 - 10.6 SDK) [Support]

    [no charge] com.mice.driver.Wireless360Controller (1.0.0d11) [Support]

    [no charge] com.mice.driver.WirelessGamingReceiver (1.0.0d11) [Support]

    [no charge] com.mice.driver.Xbox360Controller (1.0.0d11) [Support]

    [no charge] com.novationmusic.driver.USB.Audio (2.3) [Support]

    com.Numark.NS6.USB [no charge] (2.1.18 - 10.7 SDK) [Support]

    com.Numark.ns7.USB [no charge] (2.1.18 - 10.7 SDK) [Support]

    com.Numark.v7.USB [no charge] (2.1.18 - 10.7 SDK) [Support]

    [no charge] com.ploytec.xonedx.USB (2.0.2) [Support]

    /System/Library/Extensions/NumarkNS6Audio.kext/contents/plugins

    com.Numark.NS6.usb_TIGER [no charge] (2.1.18 - 10.4 SDK) [Support]

    /System/Library/Extensions/NumarkNS7Audio.kext/contents/plugins

    com.Numark.ns7.usb_TIGER [no charge] (2.1.18 - 10.4 SDK) [Support]

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    com.numark.V7.usb_TIGER [no charge] (2.1.18 - 10.4 SDK) [Support]

    /System/Library/Extensions/XONE_DX.kext/contents/plugins

    [no charge] com.ploytec.xonedx.usb_TIGER (2.0.2) [Support]

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    [loading] com.adobe.AAM.Updater - 1.0.plist [Support]

    [operation] com.citrix.AuthManager_Mac.plist [Support]

    [operation] com.citrix.ReceiverHelper.plist [Support]

    [operation] com.citrix.ServiceRecords.plist [Support]

    [loading] com.google.keystone.agent.plist [Support]

    [loading] com.oracle.java.Java - Updater.plist [Support]

    [loading] com.splashtop.streamer - for - root.plist [Support]

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    [loading] com.teamviewer.teamviewer.plist [Support]

    [loading] com.teamviewer.teamviewer_desktop.plist [Support]

    [loading] org.macosforge.xquartz.startx.plist [Support]

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    [loading] com.ea.origin.ESHelper.plist [Support]

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    FlashPlayer - 10.6: Version: 20.0.0.267 - SDK 10.6 [Support]

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    SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 [Support]

    googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

    JavaAppletPlugin: Version: 31 to check the version of Java 8 update

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    AdBlock

    BetterTTV

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    NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]

    XONE_DX: Version: unknown [Support]

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    Flash Player [Support]

    Growl [Support]

    Java [Support]

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    Mac OS X: disk size: 170,14 GB disc used: 132,94 GB

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    Tony DHM [Local]

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    6% WindowServer

    kernel_task 2%

    2% fontd

    Pier 1%

    0% cloudpaird

    Top of page process of memory:

    Kernel_task 695 MB

    Com.apple.WebKit.WebContent (2) 319 MB

    Safari of 197 MB

    Ocspd 172 MB

    Mdworker (11) 164 MB

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    3.69 GB of free RAM

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    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234624_[redacted].c 18 January 2016, 23:46:24

    / System/Library/CoreServices/sharedfilelistd

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234523_[redacted].c 18 January 2016, 23:45:23

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234422_[redacted].c 18 January 2016, 23:44:22

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234323_[redacted].c 18 January 2016, 23:43:23

    January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234214_[redacted].c 23:42:14

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234117_[redacted].c 18 January 2016, 23:41:17

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234020_[redacted].c 18 January 2016, 23:40:20

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233925_[redacted].c 18 January 2016, 23:39:25

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233830_[redacted].c 18 January 2016, 23:38:30

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233737_[redacted].c 18 January 2016, 23:37:37

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233635_[redacted].c 18 January 2016, 23:36:35

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233543_[redacted].c 18 January 2016, 23:35:43

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233453_[redacted].c 18 January 2016, 23:34:53

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233403_[redacted].c 18 January 2016, 23:34:03

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233315_[redacted].c 18 January 2016, 23:33:15

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233227_[redacted].c 18 January 2016, 23:32:27

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233142_[redacted].c 18 January 2016, 23:31:42

    January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233048_[redacted].c 23:30:48

    January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233004_[redacted].c 23:30:04

    Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-232920_[redacted].c 18 January 2016, 23:29:20

    January 17, 2016, 22:57:05 /Library/Logs/DiagnosticReports/Messages_2016-01-17-225705_[redacted].hang

    /Applications/messages.app/Contents/MacOS/messages

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    These must be run as administrator. If you have only one user account, you are the administrator.

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    EtreCheck version: 2.6.6 (226)

    Report generated on 20/12/2015 19:20

    Time 08:25

    Download EtreCheck from http://etrecheck.com

    Click on the links [click for support] to help with non-Apple products.

    Click on the links [click for more details] for more information on this line.

    Click links [click to remove] for help to remove the adware.

    Hardware Information: (Does that mean?)

    MacBook Pro (15-inch, mid-2012)

    [Click for plug technique]

    [Click here for the User Guide]

    MacBook Pro - model: MacBookPro9, 1

    1 2.3 GHz Intel Core i7 CPU: 4 strands

    4 GB of RAM expandable

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    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

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    Bluetooth: Good - transfer/Airdrop2 taken in charge

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    Video information: (Does that mean?)

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    NVIDIA GeForce GT 650M - VRAM: 512 MB

    Software: (Does that mean?)

    OS X Yosemite 10.10.2 (14C109) - since the start time: about 4 days

    Disc information: (Does that mean?)

    HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

    EFI (disk0s1) : 210 MB

    HD (disk0s3) [recovery] recovery: 650 MB

    Macintosh HD (disk 1) /: 498,88 go-go (231,36 free)

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    OPTIARC DVD RW AD - 5970H)

    USB information: (Does that mean?)

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    Apple Inc. IPhone.

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    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Lightning information: (Does that mean?)

    Apple Inc. Thunderbolt_bus.

    Guardian: (Does that mean?)

    Mac App Store and identified developers

    Kernel extensions: (Does that mean?)

    / Library/Extensions

    [loading] at.obdev.nke.LittleSnitch (4246 - SDK 10.8) [click for support]

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    com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 - 10.4 SDK) [click for support]

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    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 - 10.5 SDK) [click for support]

    com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 - 10.4 SDK) [click for support]

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    com.apple.SafariNotificationAgent.plist [killed]

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    com.Apple.icloud.fmfd.plist [killed]

    com.Apple.SBD.plist [killed]

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    com.apple.AssetCacheLocatorService.plist [killed]

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    com.Apple.Emond.aslmanager.plist [killed]

    com.apple.loginwindow.LFVTracer.plist [failure]

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    Launch officers: (Does that mean?)

    [operation] at.obdev.LittleSnitchUIAgent.plist [click to support]

    [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

    [loading] com.adobe.CS5ServiceManager.plist [click to support]

    [failure] com.canon.MFManager.plist [click to support]

    [loading] com.divx.dms.agent.plist [click to support]

    [loading] com.divx.update.agent.plist [click to support]

    Launch demons: (Does that mean?)

    [operation] at.obdev.littlesnitchd.plist [click to support]

    [loading] com.adobe.SC.FPFeedbackService - 1.0.plist [click to support]

    [loading] com.adobe.SwitchBoard.plist [click to support]

    [loading] com.adobe.fpsaud.plist [click to support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist [click to support]

    [loading] com.microsoft.office.licensing.helper.plist [click to support]

    User launch officers: (Does that mean?)

    [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

    [loading] com.adobe.ARM. [...]. plist [click for support]

    [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist [click to support]

    [loading] com.divx.agent.postinstall.plist [click to support]

    [loading] com.google.keystone.agent.plist [click to support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist [click to support]

    [operation] com.spotify.webhelper.plist [click to support]

    Items in user login: (Does that mean?)

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox application (/ Applications/Dropbox.app)

    KiesAgent hidden UNKNOWN (missing value)

    CleanMyMac 3 Menu UNKNOWN (missing value)

    ImageTransferUtility UNKNOWN (missing value)

    WirelessCameraService UNKNOWN (missing value)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)

    Other applications: (Does that mean?)

    [operation] com.adobe.PDApp.AAMUpdatesNotifier.66772.A350D443-EAD0-4958-9D9C-568E6659316E

    [operation] com.apple.xpc.launchd.oneshot.0x10000007.Little Snitch Network Monitor

    [ongoing] com.Apple.XPC.launchd.oneshot.0x10000018.EtreCheck

    [ongoing] com.getdropbox.dropbox.45472

    Plug-ins Internet: (Does that mean?)

    FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [click for support]

    Default browser: Version: 600 - SDK 10.10

    AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [click for support]

    AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [click for support]

    DivXBrowserPlugin: Version: 2.2 [click for support]

    Flash Player: Version: 20.0.0.235 - 10.6 SDK [click for support]

    OVSHelper: Version: 1.1 [click for support]

    QuickTime Plugin: Version: 7.7.3

    SharePointBrowserPlugin: Version: 14.1.0 [click for support]

    Silverlight: Version: 5.1.40416.0 - 10.6 SDK [click for support]

    JavaAppletPlugin: Version: 15.0.0 - 10.10 check the version of the SDK

    User Plug-ins internet: (Does that mean?)

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

    Safari extensions: (Does that mean?)

    Searchme Adware! [Click to remove]

    DivX more Web HTML5 Player

    3rd party preference panes: (Does that mean?)

    DivX [click for support]

    Flash Player [click for support]

    ROAR [click for support]

    Paragon NTFS for Mac® OS X [click for support]

    Dashboard Seagate for Mac OSX [click for support]

    Time Machine: (Does that mean?)

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 498,88 GB disc used: 267,52 GB

    Destinations:

    BEK HD [Local]

    Total size: 499,73 GB

    Total number of backups: 6

    An older backup: 11/09/2014 03:34

    Last backup: 11/09/2014 08:55

    Backup disk size: too small

    Backup size GB 499,73< (disk="" used="" 267.52="" gb="" x="">

    Top of page process CPU: (Does that mean?)

    69% finder

    7% QuickLookSatellite

    7% WindowServer

    3% little Snitch software update

    3% kernel_task

    Top of page process of memory: (Does that mean?)

    1.14 GB com.apple.WebKit.WebContent (11)

    Kernel_task 583 MB

    Safari of 127 MB

    Finder 111 MB

    Mdworker (8) 78 MB

    Virtual memory information: (Does that mean?)

    295 MB free RAM

    3.71 GB used RAM (386 MB cache)

    482 MB used Swap

    Diagnostic information: (Does that mean?)

    December 19, 2015, 03:07:28 AM/Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-12-19-030728_ [redacted] .crash

    Considering the number of items 'dead' lack of RAM, more RAM will help your situation.  A MBP 2012 will support up to 16 GB of RAM and the best sources of RAM compatible Macs are OWC and Crucial.

    LAUGH the CleanMtMac3 Mac.  You MBP didn't need, it can damage your Mac and can be a cause contributing to the slow operation.  Use the instructions to uninstall developers:

    http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3

    Lout in safe mode:

    https://support.Apple.com/en-us/HT201262

    All change for the better?

    Start the recovery partition and select disk utility.  Run disk utility > first aid, check and repair.

    Ciao.

  • Whenever I run the application LR CC, it crashes. The spinning wheel of death appears and I have to force quit. What is going on?

    Whenever I run the application LR CC, it crashes. The spinning wheel of death appears and I have to force quit. What is going on?

    Kristina,

    I wonder if you can encounter the same problem I am. The same thing happens to me, however, rather than force quit Lightroom, I let stand for about 5 minutes and then everything seems to work. Are you using 2015.4? If so, you could try to roll back to 2015.3, which is what I've done Adobe sinus support could not solve my problem. You can also try to create another user account and open Lightroom. The problem is gone then, and this is the point at which Adobe support said it was an OS X problem and not a problem of Adobe.

  • every time I launch muse and I get the beach ball of death, what do I do?

    every time I launch muse and I get the beach ball of death, what do I do?

    Hi Graham,

    Have you tried restarting the machine or re - install the software?

    Kind regards

    Akshay

  • Operation of slow Mac after El Capitan! Report EtreCheck

    Anyone can identify possible issues, causing my macbook run ridiculously slow after upgrade! Same opening new tabs in safari take ages and gets the same turns beach ball by typing this message now Im getting gel between the words!

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-01 22:06:39

    Download EtreCheck from https://etrecheck.com

    Time 06:02

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Hardware Information:

    MacBook Pro (13-inch, mid-2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.5 GHz Intel Core i5 CPU: 2 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 285

    Video information:

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    Software:

    OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

    Disc information:

    HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 498,88 (Go 115,67 free)

    Storage of carrots: disk0s2 499.25 GB Online

    HL-DT-ST DVD - RW GS41N)

    USB information:

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - Count: 15

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Applications/Toast Titanium/Spin Doctor.app 11

    [no charge] com.hzsystems.terminus.driver (4-2014-11-15) [Support]

    / Applications/Toast Titanium/Toast Titanium.app 11

    com.roxio.BluRaySupport [no charge] (1.1.6 - 2015-03-23) [Support]

    com.roxio.TDIXController [no charge] (2.0 - 2015-03-23) [Support]

    / Library/Extensions

    [loading] com.avira.kext.FileAccessControl (1.2.2 - SDK 10.9-2016-08-28) [Support]

    / System/Library/Extensions

    com.leapfrog.codeless.kext [no charge] (2.0 - 2016-08-28) [Support]

    com.leapfrog.driver.LfConnectDriver [no charge] (1.11.1 - SDK 10.10 - 2016-08-28) [Support]

    Launch system officers:

    [no charge] 6 tasks Apple

    [loading] 154 jobs Apple

    [running] Apple 78 jobs

    Launch system demons:

    [no charge] 47 Apple jobs

    tasks of Apple 152 [loading]

    Apple tasks 91 [performance]

    Launch officers:

    [loaded] com.adobe.AAM.Updater - 1.0.plist (2014-07-22) [Support]

    [cannot] com.adobe.CS5ServiceManager.plist (2014-07-22) [Support]

    [loading] com.avira.antivirus.general.agent.plist (2016-01-21) [Support]

    [loading] com.avira.antivirus.ipm.ui.plist (2016-01-21) [Support]

    [loading] com.avira.antivirus.notifications.agent.plist (2016-01-21) [Support]

    [loading] com.avira.antivirus.odscan.default.plist (2016-08-22) [Support]

    [loading] com.avira.antivirus.scheduler.agent.plist (2016-01-21) [Support]

    com.Avira.antivirus.Systray.plist [running] (2016-01-21) [Support]

    [loading] com.avira.antivirus.telemetry.agent.plist (2016-01-21) [Support]

    com.Avira.antivirus.update.default.plist [running] (2016-01-21) [Support]

    com.Avira.helper.avstats.plist [running] (2016-01-21) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-07-22) [Support]

    Launch demons:

    [loading] com.adobe.SwitchBoard.plist (2014-07-22) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-29) [Support]

    [loading] com.avira.antivirus.dbcleaner.plist (2016-01-21) [Support]

    [loading] com.avira.antivirus.ipm.loader.plist (2016-01-21) [Support]

    com.Avira.helper.watchdox.plist [running] (2016-01-21) [Support]

    [loading] com.leapfrog.connect.authdaemon.plist (2015-01-05) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-07-22) [Support]

    User launch officers:

    com.leapfrog.connect.monitor.plist [running] (2015-01-05) [Support]

    com.spotify.webhelper.plist [running] (2016-08-19) [Support]

    [loading] com.valvesoftware.steamclean.plist (2015-01-26) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

    Plug-ins Internet:

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-09)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-14) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-09)

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2014-08-27) [Support]

    JavaAppletPlugin: Java 8 update 101 build 13 (17 / 08 / 2016) check the version of

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-24)

    3rd party preference panes:

    Flash Player (2016-06-29) [Support]

    Growl (2014-07-22) [Support]

    Java (2016-08-17) [Support]

    Perian (2011-07-23) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    13% worker avbackendproxy (updated)

    7% kernel_task

    4% WindowServer

    1% AV_Scheduler

    1% avguard-ondemand-mgmt

    Top of page process of memory:

    680 MB kernel_task

    582 MB update_dyld_shared_cache

    Savapi 434 MB

    270 MB mdworker (19)

    Avguard.bin 246 MB

    Virtual memory information:

    633 MB free RAM

    used 7.38 GB RAM (3.96 GB being cached)

    156MO used Swap

    Diagnostic information:

    1 September 2016, /Library/Logs/DiagnosticReports/firefox_2016-09-01-215632_[redacted].hang 21:56:32

    /Applications/Firefox.app/Contents/MacOS/Firefox

    Uninstall your anti-malware software and quit (crushed) Firefox first.

    Ways to help make a slow Mac faster

    1. 17 reasons why your Mac runs slower than expected
    2. Slow performance of Mac? This Article addresses!
    3. Difficulty of slow start in OS X | MacFixIt - CNET Reviews
    4. How to fix the slow down time and start. | MacTip.net
    5. 6 easy tips to speed up OS X Yosemite on your Mac.

    Avoid using third-party cleaning software. This software does more harm than good. You don't need it. All computers become slower over time even in normal conditions of use. Experienced users erasing the hard drive and do a clean install from scratch, from time to time; or every time that the installation of a major update of the OS. Do means if you must maintain regular and several backups.

    Add more RAM or reduce the number of simultaneously executed from applications and utilities. Delete unnecessary anti-malware software and any software that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.

    The ultimate solution

    Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.

    You should look over the Etrecheck report and see if you notice anything.

  • spinning ball

    iMac Mid 2010-8 GB memory / 3.2 Ghz Intel Core i3 processor / 1 SATA to and 3 TB external WD my book for Mac drive

    OSX installed may 2016 10.11.5

    spinning ball occurs on almost all clicks to a new application... EXTREMELY slow, nothing I have experienced before since owning this iMac

    Time Machine to backup to external hard drive failure is a separate issue, but just as frustrating

    called Apple support with incremental progress, but the problem persists.

    CleanMyMac3 installed to limit unnecessary applications etc... spinning ball remains.

    Help.

    Remove clean my Mac, it is toxic

    Download Etrecheck and run a report, post the report here for us to take a look at.

  • Spinning ball with feature film project

    Hello

    I am currently changing my 4th long form in the first film.

    Initially, it is always fast but when my project starts to get bigger, I spin the ball very often and the interface becomes slow.

    I tried to import the final sequence in a new project, but it does not improve the speed. Reset the settings, remove the media cache files... doesn't really help.

    I wonder how to improve it. I think my computer is powerful enough (Mac Pro 2013 6 - core with 64 GB Ram and GPU D700). My footages are always on a Lacie 2Big from 12 to crush. And I put the cache files of media on an SSD of love at first sight.

    It's true that my sequence is not as simple as that, but I think he shouldn't get this slow. I have about 30 audio tracks, and I often have two tracks with subtitles (Chinese and English).

    Although there is not a lot of cuts (usually about 300-400 shots for the kind of films I'm cut).

    Perhaps comes from the drive HARD which could be faster, but I'm not sure at all.

    Thank you for those who can give me some recommendations.

    Matthew Laclau.

    Unfortunately, because the first project files are always a single XML - the most active files, you have a project, the first more slow is to manage things.

    Our latest project was a 6 × 15 min TV series. We started everything in a single project, which worked well, until we started the Cup and had several sequences within the project. We have quickly broken things in six individual projects. However, more work that we've done on each project, the slower things got, so we were basically just having a stand-alone project for each revision of the edition (i.e. each project file did not contain a single sequence).

    This was happening on a top-of-the-line Mac and PC on hardware of Adobe approved with very fast storage - the two CC 2014 running.

    My only suggestion - the only way to speed things up is to simplify projects. It's a pain - but maybe something you can try is:

    -Duplicate your current project in two new projects (let's call them "A project" and "Project B")

    -Project A will be your project 'takes '. In this remove all sequences and all the media that you don't need.

    -Project B will be your current edition project. Remove all old sequences, so that you have only the single sequence of your last edition. Now use the ' Edit > remove unused media "feature. This will remove any media that is not currently in your project.

    -You can now continue cutting in project B. Whenever you do a new review major edit, just "save under" project, which, instead of having multiple sequences for each revision in a single project, you now have several projects. If you need to go back to the old takes / selects, etc. you can open A project in the media browser.

    I admit that's not ideal - but if you work on a project of big news in the first, and is simply not follow - it might help.

    There seems to be a LOT of users around the world that make the massive projects to the breast of the first without any problems. However, in my personal experience, the project is, the slower and more boring first receives.

  • slow iMac and beachballing

    My iMac is slow and I get the beachball all the time.  Some of the apps freeze.  I can get some work, but it is terribly slow.  I deleted web history, etc and then downloaded and ran EtreCheck.  Can someone help me interpret the results?

    EtreCheck version: 2.9.10 (261)

    Report generated 2016-03-20 14:58:22

    Download EtreCheck from https://etrecheck.com

    Time 03:49

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Description:

    Computer is very slow and beachballing.  May work, but the slow pace and sometimes requests simply stop responding.

    Hardware Information:

    iMac (21.5 inch, mid-2010)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac11, 2

    1 3.06 GHz Intel Core i3 processor: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    Vacuum

    BANK 1/DIMM0

    Vacuum

    0/DIMM1 BANK

    OK 2 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 2 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 4670 - VRAM: 256 MB

    iMac, 1920 x 1080

    Software:

    OS X El Capitan 10.11.3 (15 d 21) - since the start time: about 2 hours

    Disc information:

    WDC WD5000AAKS-40V6A0 disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 499,25 (Go 290,40 free) - 346 errors

    Drive failure!

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-STDVDRW GA32N)

    USB information:

    Hub keyboard Apple, Inc.

    Apple, Inc. Apple Keyboard

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    HGST G-DRIVE slim GB 7200 500.11

    EFI (disk1s1) < not mounted >: 210 MB

    G - DRIVE slim (disk1s2) / Volumes/G-DRIVE slim: 499,76 (Go 165,49 free)

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    com.Apple.cloudphotosd.plist [failure]

    [loaded] 7 tasks Apple

    [loading] 154 tasks Apple

    [operation] 74 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 155 tasks Apple

    [operation] 88 tasks Apple

    Launch officers:

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-11-11) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-04-29) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2015-11-11) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-11) [Support]

    [loading] com.adobe.fpsaud.plist (2016-03-07) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-04-29) [Support]

    [loading] com.oracle.java.JavaUpdateHelper.plist (2014-01-25) [Support]

    User launch officers:

    [failure] com.adobe.ARM. [...]. plist (2011-05-04) [Support]

    com.apple.AddressBook.ScheduledSync.PHXC... plist [loading]

    com.apple.SafariBookmarksSyncer.plist [loading]

    Items in user login:

    GrowlHelperApp application (/ Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

    iTunesHelper hidden UNKNOWN (missing value)

    AdobeResourceSynchronizer hidden UNKNOWN (missing value)

    Dropbox application (/ Applications/Dropbox.app)

    HughesNet status Meter hidden UNKNOWN (missing value)

    HughesNet status Meter hidden UNKNOWN (missing value)

    ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

    StatusMenu Application (/ Incompatible Software/StatusMenu.app)

    Other applications:

    [ongoing] com.arcsoft.Daemon.8672

    [ongoing] JP.co.Canon.cijscannerregister.68192

    [loading] 400 tasks Apple

    [operation] 187 tasks Apple

    Plug-ins Internet:

    JavaAppletPlugin: updated Java 8 45 (07 / 07/2015) check the version of

    FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-15) [Support]

    QuickTime Plugin: 7.7.3 (2016-01-13)

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]

    Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-15) [Support]

    Default browser: 601 - SDK 10.11 (2016-01-13)

    Silverlight: 4.0.60129.0 (2011-04-10) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-21)

    3rd party preference panes:

    Flash Player (2016-03-07) [Support]

    Growl (2011-11-08) [Support]

    Java (07 / 07/2015) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 499,25 GB disc used: 208,85 GB

    Destinations:

    G - DRIVE slim [Local]

    Total size: 499,76 GB

    Total number of backups: 76

    An older backup: 14/05/14, 09:17

    Last backup: 20/03/16, 14:38

    Backup disk size: too small

    499,76 GB backup size < (disc 208,85 GB X 3)

    Top of page process CPU:

    3% launchd

    2% WindowServer

    kernel_task 2%

    1% fontd

    0% ConnectService

    Top of page process of memory:

    467 MB kernel_task

    389 MB com.apple.WebKit.WebContent (4)

    Mdworker (14) 225 MB

    Mds_stores 184 MB

    Softwareupdated 176 MB

    Virtual memory information:

    189 MB free RAM

    3.81 GB used RAM (1.43 GB being cached)

    118 MB used Swap

    Diagnostic information:

    March 20, 2016, 14:57:11 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145711_[redacted].cras

    com Apple.cloudphotosd - /System/Library/CoreServices/cloudphotosd.app/Contents/MacOS/cloudphotosd

    March 20, 2016, 14:53:36 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145336_[redacted].cras

    March 20, 2016, 14:51:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145138_[redacted].cras

    March 20, 2016, 14:50:45 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145045_[redacted].cras

    March 20, 2016, 14:49:39 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144939_[redacted].cras

    March 20, 2016, 02:48:14 PM/Library/Logs/DiagnosticReports/TurboTax 2015_2016-03-20-144814_ .hang [deleted]

    / Applications/TurboTax business home 2015.app/Contents/MacOS/TurboTax 2015

    March 20, 2016, 14:47:52 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144752_[redacted].cras

    March 20, 2016, 14:45:19 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144519_[redacted].cras

    March 20, 2016, 14:43:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144340_[redacted].cras

    March 20, 2016, 14:42:26 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144226_[redacted].cras

    March 20, 2016, 14:41:48 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144148_[redacted].cras

    March 20, 2016, 14:39:45 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143945_[redacted].cras

    March 20, 2016, 14:37:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143756_[redacted].cras

    March 20, 2016, 14:36:35 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143635_[redacted].cras

    March 20, 2016, 14:36: ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143600_[redacted].cras

    March 20, 2016, 14:34:03 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143403_[redacted].cras

    March 20, 2016, 14:31:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143140_[redacted].cras

    March 20, 2016, 14:31 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143100_[redacted].cras

    March 20, 2016, 14:29:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142956_[redacted].cras

    March 20, 2016, 14:28:01 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142801_[redacted].cras

    March 20, 2016, 14:26 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142600_[redacted].cras h

    March 20, 2016, 12:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124600_[redacted].cras

    March 20, 2016, 12:45:02 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124502_[redacted].cras

    March 20, 2016, 12:43:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124355_[redacted].cras

    March 20, 2016, 12:41:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124159_[redacted].cras

    March 20, 2016, 12:39:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123938_[redacted].cras

    March 20, 2016, 12:38:12 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123812_[redacted].cras

    March 20, 2016, 12:36:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123655_[redacted].cras

    March 20, 2016, 12:36:11 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123611_[redacted].cras

    March 20, 2016, 12:34:13 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123413_[redacted].cras

    March 20, 2016, 12:31:08 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123108_[redacted].cras

    March 20, 2016, 12:29:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122959_[redacted].cras

    March 20, 2016, 12:28:24 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122824_[redacted].cras

    March 20, 2016, 12:27:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122742_[redacted].cras

    March 20, 2016, 12:25:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122538_[redacted].cras

    March 20, 2016, 12:23:41 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122341_[redacted].cras

    March 20, 2016, 12:22:41 am ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122241_[redacted].cras

    March 20, 2016, 12:21:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122140_[redacted].cras

    March 20, 2016, 12:19:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121956_[redacted].cras

    March 20, 2016, 12:17:22 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121722_[redacted].cras

    March 20, 2016, 12:16:22 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121622_[redacted].cras

    March 20, 2016, 12:10:22 self-test - spent

    March 19, 2016, 16:10:23 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-19-161023_ [redacted] .crash

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

    March 18, 2016, 17:51:35 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-175135_[redacted].crash

    /System/Library/PrivateFrameworks/CloudKitDaemon.Framework/support/cloudd

    March 18, 2016, 17:45:05 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-174505_[redacted].crash

    March 18, 2016, 17:18:55 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-171855_[redacted].crash

    March 18, 2016, 16:57:07 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-165707_[redacted].crash

    March 18, 2016, 12:37:58 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-123758_[redacted].crash

    March 18, 2016, 12:27:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122742_[redacted].cras

    March 18, 2016, 12:25:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122555_[redacted].cras

    March 18, 2016, 12:23:46 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-122346_[redacted].crash

    March 18, 2016, 12:23:45 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122345_[redacted].cras a.m.

    March 18, 2016, 12:21:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122142_[redacted].cras

    March 18, 2016, 12:20:47 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-122047_[redacted].crash

    March 18, 2016, 12:20:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122046_[redacted].cras

    March 18, 2016, 12:17:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121742_[redacted].cras

    March 18, 2016, 12:16:02 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121602_[redacted].cras

    March 18, 2016, 12:13:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121342_[redacted].cras

    March 18, 2016, 12:11:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121159_[redacted].cras

    March 18, 2016, 12:09:35 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120935_[redacted].cras

    March 18, 2016, 12:07:42 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120742_[redacted].cras h

    March 18, 2016, 12:05:36 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120536_[redacted].cras

    March 18, 2016, 12:03:39 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120339_[redacted].cras

    March 18, 2016, 12:02:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120246_[redacted].cras

    March 18, 2016, 12:02:16 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120216_[redacted].cras h

    March 18, 2016, 12:01:10 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-120110_[redacted].crash

    March 18, 2016, 12:01:07 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120107_[redacted].cras

    March 17, 2016, 22:50:16 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-225016_[redacted].cras h

    March 17, 2016, 22:48:26 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224826_[redacted].cras

    March 17, 2016, 22:46:57 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224657_[redacted].cras

    March 17, 2016, 22:43:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224346_[redacted].cras

    March 17, 2016, 17:55:41 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-17-175541_[redacted].crash

    It says right in the report. Your hard drive is dying. You need to replace it immediately. A dead hard drive makes the system VERY slow and gives the beach balls frequent because the disc is a failure and the operating system is waiting to read things. It can be very frustrating.

    I see that you have the time Machine; If all goes well, there is a recent backup. I wouldn't crash my most recent backups as you have damaged data on your drive.

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