snow leopard /officejet 6500 not scanning. Follow the instructions

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• Dell Photo AIO Printer 962 does not. Follow the instructions in the configuration utility.

  Driver is there but does not connect. I can print alignment but not test. I tried all the suggestions, I found, but still won't work; even uninstalled and reinstalled with the CD. Follow the instructions in the configuration utility. I saw other people with the same problem. can't the difficulty of mine. It also tells the boot trying to remove the abnormal length. Xc0000005 code exception)

  Hi Ohdiane1057,

  Note: a patch is released for Dell AIO Printer 962 Photo, I suggest visit this community link provided below and try to install the patch and see if the problem is resolved.

  http://en.community.Dell.com/support-forums/peripherals/f/3528/t/19046379.aspx

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• OfficeJet 6500 not scan with Mac OS 10.6

  My new Officejet 6500 prints fine from my Mac, either through wired connections and wireless, but I can't scan at all. Where should I look and what I should try? The printer is not even appear on my Mac, except via the menu of the printer in different aps. I'm a new Mac user, recently conversion from a PC, which I'm sure that helps. I'm not a geek, then please use the very simple and basic terms.

  Can I return the 6500 to the store for a refund until Monday (7/5), and if I can't get things to work until then, well, that's what I'll do.

  Thank you!

  We will restore the print system:

  -Sys Prefs, Print & Fax
  -Right (Ctrl) click the box of the print queue and select Reset Printing System. WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  If that doesn't work, tell me where you got the HP software for your printer.

• HP Officejet 6500 has: scan problem with Officejet

  HP Officejet 6500 not scan unless the doctor feel is connected. Doctor says problems fixed (does not say there) but the printer still says: "the connection to the computer has been lost or the HP scanning application cannot detect the OCR software. I need to look for work and cannot afford the time to connect to the print doctor whenever I want to scan. Reloaded printing software and downloaded and saved IRIS OCR software but the scanner still does not work. I scanned on the same computer without any problems for the last year and have not changed anything. Printer works still well connected to the same computer. Any ideas? Thank you!

  Hi AussieBJ,

  Thank you for your answer!

  I recommend the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all antivirus programs. Disable the anti-virus software.
  • Disable all firewall programs. The WF of end-to-end.
  • Create a new user account. Management of accounts of users and connections (Windows 8).
  • Reinstall using the printer HP install wizard for Windows.

  We will do that a try, and we will see what happens!

• J6450 will not scan since the upgrade to snow leopard

  My J6450 will not scan since the upgrade to snow leopard. I can print fine but when I try and scan is says sorry, scanner could not be initialized (Scanner not found.)

  You scan the front of the unit?  The software included in Sl does not support that.  Also note the HP Scan Pro included in the 10.5 software will not work with 10.6.  The 10.5 software and delete the print queue.  Make sure your 10.6 is update 10.6.1 and go here to download and install the HP software for 10.6 and Setup for your J6540.  You should be able to scan after that.

• HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  If HP is unable to repair it, nobody else can either.  Buy yourself a cheap Canon scanner if they cannot make it work.

• After upgrading to Snow Leopard 10.6.5 most of the files does not open in CS3 Rosetta, grayed out menu items

  After upgrading to Snow Leopard 10.6.5 most of the files will not open in CS3 and more menu items are gray,

  like "Photoshop" and "quit Photoshop. I have to force it to quit. Don't know what version of CS3 since 'about this Mac' is not available.

  But CS3 runs in mode of "Rosetta". I had done this years ago, my scanner would work.

  I don't remember how I managed to do run in Rosetta and don't know how to do so he could operate normally, if necessary.

  Change the name of the file or the plugin to have ~ as first character will prevent it to be loaded.

• Impossible to scan. Our computers do not scan at the choice.

  I have an IMac OSX V 10.9.92 running

  HP Officejet 6500

  I am able to print the wirelely although the network

  Problem

  I push the scan button and the irequest to choose a computer dosnt register either of our computers.

  Help

  (We do not use fax for the moment not sure if there is a problem)

  Hi Hazelathome,

  Welcome to the HP Forums! I see that your HP Officejet 6500 cannot analyze with your IMac OSX 10.9.92 running. I'm happy to help with this problem!

  Currently, there is no comprehensive software features for 10.9.92. However, please take a look at this page for a workaround on the way to analyze. OS X v10.9 Mavericks: installing and using the printer on a Mac. Scroll to the frequently asked Questions (FAQ) and click on how to scan with the Apple software update driver.

  If you need the specific guide for your printer, please answer with product/model number of your printer. To find product/model number of your printer follow the instructions in this link. Find your model number of the HP product.

  Hope this information helps you and have a great day!

• Publisher cannot connect printer wireless Officejet 6500 has E710e and the laptop over the network

  I just changed my ISP and moved to British Telecom, who sent me a new router. The new service is in place and working well and I reconnected my Officejet 6500 a E710e CN557A to the wireless network. But I can't connect the printer to my laptop no matter what I try. I have uninstalled and reinstalled the printer on the laptop using the original CD and then updated to the latest drivers. I even reset the printer to default and then network related setting before attempting to connect the portable computer whose IP address of the printer without success. My laptop OS is Windows 7 32 bit and the printer is just over a year. He worked like a dream with the old wireless network.

  I have already downloaded on my laptop HP - HP Print and Scan Doctor diagnostic tools and troubleshooting network printer connection. Printing and scanning doctor can't see the printer and I followed the instructions of troubleshooting without success.

  Any help and advice would be much appreciated.

  If it is a BT Home Hub, they don't play well with HP wireless printers.

  You can try this - remove all instances of your printer in Control Panel > devices & Printers. Then:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing. Get his IP address for a network Test printed on the front of the printer.
  2. click on > start > Control Panel > devices & Printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• HP OfficeJet 8600 Premium: Scanning to the desktop

  Hello

  I use the HP OfficeJEt 8600 Premium and I would add three computers to the scan function, so when I scan a document, I can choose the computer I would like to than the scan-to-file.

  I would like to know how to configure the folder so that it scans a folder on the desktop, titled 'Scans' against the 'Document' default folder.

  Today, I spent a few hours playing with it, following the instructions on the forum and further research on google. I could program to scan to computer 1.

  I then changed the name of the computer, somewhere in the HP Scan Utility preferences... then on the touch screen of the printer performs, under scan > not scan to computer, NO computer has appeared.

  I would like if anyone can break it down for me. How can I program it to allow all 3 computers connected wirelessly, to receive scans to their individual workstations. ALL 3 are Mac.

  SECOND-

  I want to program this tray 1 can be white paper and tray 2, letterhead. Have not spent time on it yet, but would love if anyone knows.

  Thank you

  CASS

  Hi @cass321,

  I can certainly help you to scan to your computer and edit your destination folder. I understand that you do not want you can scan all 3 of your computers when you scan from the front panel of the printer. Please take a look on the following document, you can find frequently asked questions particularly useful: HP Officejet Pro 8600 Series printer - scanner to a computer, email, memory device, or network folder.

  What about using it the 2nd test paper for paper replacement types, please take a look on the following document, I suspect it will answer questions you might have: HP Officejet Pro 8600 e-all-in-one printer series (N911) - setting up the printer to print and copy of tray 1 and tray 2.

  Please let me know if you have any other questions. I'd be happy to offer further assistance, thank you.

• Printer not scan on the new computer with Windows 7

  I've recently upgraded to a new computer that has Windows 7 (hp elitebook 8470p). I installed the all-in-one printer to work via a wireless router - the printer is an Officejet 7210. Everything works well except for the scanner. I get an error message saying that the selected scanner is not found (trying to analyse my Adobe Acrobat software). When I open the hp Solution Center, it says my device is not over and I have to insert the CD. However, I downloaded the driver of Windows 7 over the internet, so there is no CD.

  Any advice?

  Hi AnnLD,

  Have you tried to uninstall the software from the printer via the Windows Control Panel, then reinstall it again? If you have, I would say that it looks like the installation of the software is maybe damaged. I recommend "rubbing" the software current and 'nine '; To do this, follow the instructions below:

  1. click the Start button and type %temp% enforcement

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L3uninstall.bat

  6. once the uninstall is complete, restart the computer

  7. perform cleaning disc of accessories-system tools

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download full feature software and drivers (again) from the link below

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-76831-1&cc=us&DLC=en&LC=en&OS=4062&product=391153&sw_lang=

  10. run the download to reinstall the printer

• OfficeJet 6500 not print pdf files.

  I had this problem for a while and really need help.  My officejet 6500 not print pdf files. It gives me just a little "beep", gushes out a piece of paper and that's it!  Prints everything else very well.  Removed and installed Adobe updated software, but that did not help.

  I found that a McAfee application has been interfering and causes the error.  Removal of this application solves the problem.

• I followed the instructions for "Go Thunderbird data to a new computer," but the calendar data has not been transferred and the calendar program does not work.

  I manually moved my profile of Thunderbird in Ubuntu 12.04 LTS to 8.1 Windows. I followed the instructions and everything settled as expected except the calendar. Not only the calendar data has not been transferred, the calendar itself does not, for example no dates & everyday of the week, etc., all the menus associated with the calendar are "grey," etc. I'd appreciate any help. TIA KellyJMorris

  Calendar (aka Lightning) contains binary components, which are dependent on OS. Thus, you should not remove the add-on lightning in your add-ons Manager and install the Windows version of lightning.
  https://addons.Mozilla.org/en-us/Thunderbird/addon/lightning/

• I can't open a tab or a new window to the right of an existing tab. I followed the instructions to update via the FAQ but still does not. Help!

  I can't open a tab right of an existing tab. I followed the instructions provided under the normal FAQ. This feature has been recently removed from my PC, and I am not sure how.

  The Ask toolbar is originally only in versions of Firefox 3.6.13 +. Uninstall this extension.

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• How to enable Java in Firefox? Ubuntu 9.0.4 - firefox 3.0.19 / I followed the instructions of the Sun, but they do not work

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  Java has stopped working in bridge to yahoo. (firefox 3.0.19 =)
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  I have another PC with firefox3.0.19 and there is no java plugin, but there are two flash plugins (1 free, others not free), it's to ubuntu8.10 and java works very well in this firefox. I followed all steps of firefox to activate java in the drop-down list of preferences.
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